Chill Mini Splits レビュー 

28
•
TrustScore 5段階評価の4

4.0

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち3の評価

I like the company, though I wasn't pleased with being charged $80 to cancel my order. The website is confusing, and I made the error of not realizing on Friday when I ordered that the system I order... もっと見る

5つ星のうち5の評価

Once again-I have not installed the unit as I had gallbladder surgery and my friend’s entire household where I’m going to be installing the unit currently has the flu or Covid. I’ll let you know when... もっと見る

5つ星のうち5の評価

The Mr. Cool was easier to install than I expected. It is working extremely well! It is keeping the sunroom at a very comfortable 73 degrees whether it is 54 or 81 degrees outside.

5つ星のうち5の評価

We had questions about the product being delivered they were able to answer our questions. The customer service was very great with this company I would definitely use them again. We did end up orderi... もっと見る

企業情報


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4.0

ほぼ満足

TrustScore 5段階評価の4

28件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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ネガティブなレビューの 50%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.0

すべてのレビュー

(28)

過去12か月のレビュー数: 20件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Mr. Cool

The Mr. Cool was easier to install than I expected. It is working extremely well! It is keeping the sunroom at a very comfortable 73 degrees whether it is 54 or 81 degrees outside.

2026年9月10日
5つ星のうち3の評価

non-DYI not marked well in descriptions

I like the company, though I wasn't pleased with being charged $80 to cancel my order. The website is confusing, and I made the error of not realizing on Friday when I ordered that the system I ordered was not the Mr. Cool DYI unit. After reading the manual over the weekend, I called Monday morning to ask why the manual discussed needing to vacuum the unit. When I learned it was not a DYI, I had to cancel the order and was charged $80. I would like to re-order at a later date, but that charge was aggravating. Again, you need to mark the non-DYI with some indication in the header which afre non-DYI units. The representative was nice, and helpful hence I have marked an average three stars.

2026年9月11日
5つ星のうち5の評価

Mr. cool

I had a great experience. Customer service was great. Delivery was excellent packaging was the best I have seen. Everything was secure on a pallet would purchase again.

2026年9月1日
5つ星のうち5の評価

I ordered a thing

I ordered a thing. They shipped it and the UPS delivered it to the wrong house. It was delivered to a gas station, definitely not the fault of Chill Mini Splits. They helped me contact UPS and find my package which was a pain. I'm completely happy with Chill Mini Splits and how they handled my issue. I would absolutely use them again.

2026年8月30日
5つ星のうち5の評価

We recently completed the installation…



We recently completed the installation of the Mr. Cool 5th generation Multi Zone Air Conditioner and Heat Pump, 36,000 BTU’s with two air handlers, on 18K and one 24K. The install was straight forward as the directions are clear and concise. The unit sits on a cement pad and a stand to get it off the ground as I live in the Northeast. I decided to paint the line set covers to match the house color. I also hired an electrician to provide power. I would highly recommend a Mr. Cool system from chillminisplit.com as their website is easy to navigate and allows you to find the exact system you need. My purchase experience was seemless, fast and easy. 5 star! Jim Quinn
Sent from my iPhone

2026年9月9日
自発的なレビュー
5つ星のうち5の評価

We had questions about the product…

We had questions about the product being delivered they were able to answer our questions. The customer service was very great with this company I would definitely use them again. We did end up ordering extra parts everything arrived in good condition

2026年8月26日
5つ星のうち5の評価

Reliable Vendor

After ordering the same product from Amazon and having it constantly delayed, I reordered from Chill Mini Splits. The order was delivered quickly with no issues. Thanks so much!

2026年7月9日
Chill Mini Splits ロゴ

Chill Mini Splits からの回答

Thank you so much for choosing Chill Mini Splits! We’re thrilled your order arrived quickly and without any issues. We truly appreciate your business and your kind review!

5つ星のうち5の評価

They were so helpful to us

They were so helpful to us, we came to pick up our Mr. Cool and they helped acommodate us and got us connected with our AC asap. Would purchase from them again!

2026年7月8日
Chill Mini Splits ロゴ

Chill Mini Splits からの回答

Thank you so much for the kind review! We’re glad our team could accommodate your pickup and help get you connected with your new MRCOOL system quickly. We truly appreciate your business and look forward to helping you again!

5つ星のうち3の評価

Shipping was slow ,everything thing…

Shipping was slow ,everything thing else was OK.

2026年7月8日
Chill Mini Splits ロゴ

Chill Mini Splits からの回答

Thank you for your feedback. We’re glad everything arrived as expected, though we apologize that shipping took longer than anticipated. We’re always working to improve delivery times and appreciate your patience.

5つ星のうち1の評価

shipping is so behind

Your website advertises 1 day to ship. It took 3 weeks until the unit shipped. False advertising. I should have purchased from a different source.

2026年7月9日
Chill Mini Splits ロゴ

Chill Mini Splits からの回答

We sincerely apologize for the shipping delays, and we understand how frustrating and disappointing that was. 

There are things that are out of our control when it comes to freight and shipping times, and sometimes there are unexpected delays but it is still no excuse.

We appreciate your honest feedback and are reviewing how we communicate shipping estimates to prevent this from happening again.

5つ星のうち1の評価

Parts Missing in Delivery

It shows delivered but I still have not receieved the Electrical Kit. I have emailed multiple times and left unreturned voicemails over the last several weeks and recieved no response. Not certain what to do.

For others, my recommendation is to purchase parts individually, not multiple parts all at once to mitigate the risk you find yourselves in my situation.

2026年7月9日
5つ星のうち5の評価

Excellent customer service & communication

From the start we had excellent communications. When we had a sudden problem arise (on our part, not theirs) Devin was really great and helped us out immensely! Everything arrived packed safely and in a timely manner. We are thrilled with the Daikin products we ordered and the service we received from Chill Mini-Splits. Highly recommend!

2026年4月17日
自発的なレビュー

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