The lady that served us was very informed about all the products, very helpful and really nice and welcoming. We knew exactly what we wanted and she understood that. We now have our perfect set... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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I ordered the Amore Sandstone Recliner Set from Chimes and it arrived today, only a few days after ordering it. The customer service and delivery service were excellent and the quality of the furnitu... もっと見る
From the moment we walked into their showroom, we felt totally at ease with both Debbie and Kaine who were so welcoming and knowledgeable. We purchased the two pergolas recommended by both of them. We... もっと見る
企業が回答しました
I contacted Chimes after I had a nightmare with another company regarding a garden BBQ pergola. I spoke to Debbie and she couldn’t have been more helpful. The order has arrived and now it’s built it... もっと見る
企業が回答しました
企業情報
当該企業による記述
Offering a wide selection of garden furniture priding ourselves on a high level of customer service.
連絡先
Unit 1-2 Sharp House Arterial Rd, SS15 6DR, Laindon, 英国
- 01268 219969
- sales@chimeshomeandgarden.co.uk
- chimeshomeandgarden.co.uk
4.7
優良
698件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
If I could award 10 Stars I would as 5 is just not enough!
If I could award 10 Stars I would. Fantastic garden furniture and an all-round brilliant experience. The quality exceeded expectations, the price was a great deal, and delivery was right on time. Customer service was truly outstanding from start to finish. Would highly recommend!
2026年3月13日
Chimes Home & Garden Ltd からの回答
Dear Amanda,
Thank you so much for such an amazing review. We’re absolutely delighted to hear that you’re so pleased with your garden furniture and that everything from quality and price to delivery and customer service met your expectations.
Your recommendation truly means a lot to us, and we really appreciate you taking the time to share your experience. We hope you enjoy your furniture for many years to come.
Kind regards
Chimes
Outstanding communication and product
Outstanding communication, as I but my order in late on Sunday evening and they phone back with delivery service the next morning, that would take upto five days. The delivery company came exactly to the day and arrived first thing, the products where well wrapped which was good as the package was slightly damage in transport. My garden furniture where excellent and just what I expected, I definitely would use them again and recommend the company to anyone.
2026年3月11日
Chimes Home & Garden Ltd からの回答
Dear Janet,
Thank you for such a detailed and thoughtful review. We’re so pleased to hear that our team could respond quickly and keep you informed, and that your delivery arrived exactly as expected.
It’s great to know the packaging did its job and that you’re happy with your garden furniture. We really appreciate your recommendation and look forward to helping you again in the future.
Kind regards
Chimes
the customer service is second to none
2026年3月10日
Chimes Home & Garden Ltd からの回答
Dear Avery,
Thank you so much for your kind words. We’re delighted to hear you had such a positive experience with our customer service. Your feedback means a lot to us and we’re always here if you need anything.
Kind regards
Chimes
Chimes Home & Garden Ltd からの回答
Dear Mrs L Reeves,
Thank you for your kind feedback. We’re really pleased to hear you’re happy with the quality and that everything arrived well packed. We truly appreciate your support and hope you enjoy your purchase.
Kind regards
Chimes
After purchasing a beautiful garden set…
After purchasing a beautiful garden set last year we needed to replace the cover, ordered online very easily and was delivered by Chimes which I was not expecting. Fantastic company and would highly recommend to anyone wanting to purchase something nice for their gardens, huge display to fit everyone's budgets
2026年3月5日
Chimes Home & Garden Ltd からの回答
Dear Kim,
Thank you so much for your lovely review. We're delighted to hear that you found ordering the replacement cover easy and that it arrived smoothly. It's great to know you're still enjoying your garden set, and we truly appreciate your kind words about our display and range of options for different budgets.
Your recommendation means a lot to our team. We look forward to welcoming you back again soon.
Kind regards
Chimes
Ordered an outdoor kitchen
Ordered an outdoor kitchen. Great communication with updates on the delivery. Delivery driver helpful and polite. Nothing too much for them.
Highly recommend.
2026年3月10日
自発的なレビュー
Chimes Home & Garden Ltd からの回答
Dear Ian,
Thank you for your kind review. We’re really pleased to hear that you were happy with the communication throughout your order and that the delivery went smoothly. It’s great to know our driver was helpful and polite, we’ll be sure to pass your feedback on to the team.
We truly appreciate your recommendation and hope you enjoy your outdoor kitchen.
Kind regards
Chimes
New garden furniture
We ordered our garden furniture in store,
The sales lady Debbie, was very helpful & friendly, they kept our furniture until the beginning of spring for us, & then delivered it when it had finally stopped raining !!
I wouldn’t hesitate to use Chimes again in the future.
2026年2月24日
Chimes Home & Garden Ltd からの回答
Dear Anthony,
Thank you so much for your lovely review. We’re delighted to hear that you had a great experience in store and that Debbie was able to help you find the perfect garden furniture. She’ll be especially pleased to know her friendly service made a difference.
We’re also glad we could store your furniture safely and deliver it once the weather finally improved, timing is everything with garden furniture in the UK!
Thank you for choosing Chimes, and we look forward to welcoming you again in the future.
Kind regards
Chimes
Friendly staff & Great selection product's
The staff are very helpful and friendly and there is a fantastic selection to choose from.
2026年2月27日
Chimes Home & Garden Ltd からの回答
Dear Lynsey,
Thank you for your lovely review.
We’re so pleased to hear that you found our team helpful and friendly. We also love offering a wide selection for our customers to browse, so it’s great to know you enjoyed the choice available.
We hope to see you again soon.
Kind regards
Chimes
Chimes Home & Garden Ltd からの回答
Dear Sharon,
Thank you for your kind review.
We’re really pleased to hear you were happy with the service. Your support means a lot to us, and we hope to see you again soon.
Kind regards
Chimes
Great customer service provided by…
Great customer service provided by Nicky.
Excellent garden and pergola products, value for money.
2026年2月22日
Chimes Home & Garden Ltd からの回答
Dear YBM,
Thank you for your lovely review.
We’re so pleased to hear you were happy with the customer service Nicky provided, we’ll be sure to pass on your kind comments to her.
It’s also great to know you’re pleased with your garden and pergola products and found them good value for money. Thank you for choosing us, and we hope you enjoy them for many seasons to come.
Kind regards
Chimes
Absolutely thrilled with our two…
Absolutely thrilled with our two beautiful garden furniture sets delivered on 13/02. They’re all covered, set up, and ready to go — now just waiting for the weather to perk up so we can enjoy them properly!
The delivery team were fantastic: friendly, helpful, and efficient, which made the whole experience even better.
We love this shop and have already ordered more items due for delivery on 05/03. The sales staff have been brilliant too — knowledgeable, welcoming, and a real pleasure to deal with.
I would happily recommend them to anyone looking for garden, home, and other lovely pieces. Such a great place for beautiful things you’ll genuinely love.
2026年2月13日
Chimes Home & Garden Ltd からの回答
Dear Susan,
Thank you so much for your wonderful review.
We’re absolutely delighted to hear how pleased you are with your new garden furniture sets. It’s great to know everything arrived safely and is all set up ready for when the sunshine finally appears.
We’ll be sure to pass your kind comments on to both our delivery team and sales staff, they’ll be thrilled to hear how much you appreciated their help.
Thank you as well for your continued support and for placing another order with us. It really means a lot. We hope you enjoy all your new pieces and look forward to seeing you again soon.
Kind regards
Chimes
Wonderful service from Chimes
Wonderful service from Chimes. I called with a query and friendly and quick to answer my question. The item ordered was a great price and delivered quickly. Would definitely recommend them and will use them again for future orders.
2026年2月20日
自発的なレビュー
Chimes Home & Garden Ltd からの回答
Dear Vickster,
Thank you so much for your kind review.
We’re really pleased to hear that you had a great experience with both our customer service and delivery. It’s always our aim to provide friendly support, great prices, and a smooth ordering process, so your feedback means a lot to the whole team at Chimes.
Thank you for your recommendation, and we look forward to helping you again with future orders.
Kind regards
Chimes
Your staff were very informative
Your staff were very informative, friendly and super efficient
2026年2月9日
Chimes Home & Garden Ltd からの回答
Dear Steve,
Thank you so much for your wonderful feedback.
We’re delighted to hear that our team was informative, friendly, and efficient during your visit. Providing knowledgeable service with a warm, welcoming approach is something we truly value, so it means a lot to know we delivered that experience for you.
We look forward to assisting you again soon.
Best regards
Chimes
Very good overall will buy again
2026年1月9日
自発的なレビュー
Chimes Home & Garden Ltd からの回答
Dear Rachel,
Thank you so much for your kind review. We truly appreciate your support and look forward to serving you again soon.
Kind regards
Chimes
Beautiful dining set so pleased with the whole service
Easy ordering, always a bit cautious ordering on line but the company delivered on time with very respectable delivery men. The item was well packaged all we had to do was to put table top on and fire pit in situ all works perfectly. Really pleased with this item just need the good weather now. Would recommend this company.
2026年1月8日
自発的なレビュー
Chimes Home & Garden Ltd からの回答
Dear Karen,
Thank you for your lovely review and for trusting us with your online order, we know that can sometimes feel like a leap of faith.
We’re really pleased to hear everything arrived on time, was well packaged, and easy to set up. It’s great to know the delivery team and the product itself met your expectations. Now we’re just keeping our fingers crossed for some good weather so you can fully enjoy it!
Thank you again for the recommendation, it’s truly appreciated.
Kind regards
Chimes
HIGHLY RECOMMENDED!
We went to Chimes to start doing our homework for sourcing garden furniture in readiness for the spring/summer.
We walked into Chimes and was amazed at the vast choice of garden furniture, dining sets, home assessories and BBQ’s. Such a nice change to physically see the items and not just have to view online. We dealt with Lee & Nic, and we couldn’t have wished for nicer people to deal with. No annoying Sales tactics, they know their products are quality and they just let you make your own decisions, advice given when asked but with no hard pressure applied to make a purchase….how refreshing is that! They’re very knowledgeable and patient, as I really could not decide what I wanted as there was so much choice, and everything is so nice. Finally made a decision and my furniture was delivered 3 days later using their white glove service. I would genuinely recommend going to Chimes for all the above reasons. I truly cannot fault anything! Total satisfaction.
2026年1月11日
自発的なレビュー
Chimes Home & Garden Ltd からの回答
Dear Debby,
Thank you so much for taking the time to leave such a thoughtful and detailed review, it genuinely means a lot to us.
We’re delighted you enjoyed visiting the showroom and being able to see and experience the range in person. That “no pressure, take-your-time” approach is exactly what we aim for, so it’s wonderful to hear that it came through so clearly. Lee and Nic will be absolutely thrilled to hear your kind words, they really do take pride in knowing the products and letting customers choose what’s right for them.
We’re also glad the white glove delivery service hit the mark and that everything arrived so quickly. Your recommendation and “total satisfaction” mean the world to the whole team.
We hope you get many years of enjoyment from your furniture and we’d love to welcome you back to Chimes anytime.
Kind regards
Chimes
Chimes Home & Garden Ltd からの回答
Dear Elaine,
Thank you so much for your kind review. We truly appreciate your support and look forward to serving you again soon.
Kind regards
Chimes
Good service
Very helpful in store any question no problem, delivered furniture on time a special shout to the two guys that brought funiture very helpful,
Had a small problem phoned office and harry got it sorted that day,
All in all 5 star.
2026年1月15日
自発的なレビュー
Chimes Home & Garden Ltd からの回答
Dear Michael,
Thank you so much for your kind review. We’re delighted to hear you had a great experience both in store and with delivery. A special thanks from us for mentioning the delivery team and Harry, we’ll be sure to pass on your feedback to them.
We really appreciate your support and look forward to helping you again in the future.
Kind regards
Chimes
Very friendly staff
Very friendly staff, very helpful, great delivery staff, highly recommend, great deals in the sale
2026年1月7日
自発的なレビュー
Chimes Home & Garden Ltd からの回答
Dear Lee,
Thank you so much for your kind review. We’re delighted to hear you had a great experience with our team and delivery staff, and that you enjoyed our sale deals. Your recommendation really means a lot to us, and we look forward to welcoming you again soon.
Kind regards
Chimes
Heidi…great product and fantastic delivery spot on time slot
Fantastic service been looking at Heidi corner seating in various outlets and they smashed it ,will be telling people about chimes
2025年12月9日
自発的なレビュー
Chimes Home & Garden Ltd からの回答
Dear Stuart,
Thank you so much for the lovely review. We’re delighted to hear you’re happy with the Heidi corner seating and the service you received. Your recommendation really means a lot to us. Thank you for choosing Chimes.
Kind regards
Chimes
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