Churchill Living レビュヌ 

564
•
TrustScore 5段階評䟡の4.5

4.7

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5぀星のうち5の評䟡

Dear Nicky We would both like to thank you for your professionalism,excellent communication,and genuine care went above and beyond. Thank you for always being there to answer our questions and gu... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Having been let down by another retirement living company, we were quickly invited to view available apartments for rental at Bond Lodge, after our enquiry on behalf of mum, and met with the very love... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

We moved in to Holyshute Lodge in April and we love being in our new apartment. Everyone has made us feel welcomed. Amanda, the lodge manager is fantastic. She is so approachable,friendly and supporti... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

We moved into spitfire lodge Southampton in July and wished we had done it before Everyone is so friendly and welcoming Tammy and vivien couldn’t do more for you they go up and beyond. They are a... もっず芋る

䌁業が回答したした

䌁業情報

  1. 老人ホヌム
  2. 建蚭䌚瀟
  3. 高霢者居䜏地区
  4. 退職制床提䟛業者

圓該䌁業による蚘述

Churchill Living build one and two bedroom properties exclusively for the over 60s. Churchill create thriving communities that offer an enhanced lifestyle, peace of mind and freedom to live life at its best. With over 20 years experience in the industry trust us to provide a quality aparmtent that you can be proud to call home!

圓該䌁業による蚘述


連絡先

4.7

優良

TrustScore 5段階評䟡の4.5

564件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

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4.7

すべおのレビュヌ

(564)

過去12か月のレビュヌ数: 140ä»¶

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5぀星のうち5の評䟡

We are so grateful for the care and


We are so grateful for the care and support shown from Maggie, at Churchill’s development Engelmann Lodge, in Saffron Walden.
It has made our mum’s move to a rental apartment much smoother than anticipated, particularly with help negotiating all the forms; the communication between Maggie and the rental team was super, always with a smile, whether face to face, or over the phone.
Thank you so much.
Lisa and Claire.

2026幎7月17日
自発的なレビュヌ
Churchill Living ロゎ

Churchill Living からの回答

This is great to hear, thanks for sharing such positive feedback about your mum's move. We'll be sure to pass on your kind comments to Maggie and the rental team. Thank you!

5぀星のうち5の評䟡

My mother has recently moved to


My mother has recently moved to Thackeray Lodge, Fareham and I have to say that the whole experience was, and is, positive. The help and guidance she received from Churchill prior to the move to the continued assistance she has received from Amanda, lodge manager. Mum has settled really well and loves it there, Amanda seems to be 'superwoman' and really involves herself with the residents, building a strong community and resolves many and varied issues. I can't think of a negative thing to mention. Very happy and satisfied knowing Mum is safe and secure.

2026幎7月19日
自発的なレビュヌ
Churchill Living ロゎ

Churchill Living からの回答

Thank you so much for sharing this positive feedback about your mother's move, it's great to hear that it has been such a positive experience for her and for you. We'll be sure to pass on your kind comments to Amanda the Lodge Manager.

5぀星のうち5の評䟡

Spitfire Lodge - a fantastic experience!

I would like to thank Vivien Bartlett for the help that she gave me while I was considering moving into Spitfire Lodge, Portswood, Southampton. She answered all of my questions quickly and accurately, and made the whole decision making easy and enjoyable. She was also delghtful to deal with.

I moved in recently, and have found Spitfire Lodge a most enjoyable place to live. The staff and other residents are helpful, supportive and lovely to talk to.

In view of my excellent experience, I have no hesitation in awarding 5-stars to the staff and residents of Spitfire Lodge.

2026幎7月14日
自発的なレビュヌ
Churchill Living ロゎ

Churchill Living からの回答

This is great to hear, thank you very much for taking the time to share such positive feedback and we wish you a very happy future at Spitfire Lodge!

5぀星のうち4の評䟡

I have lived in my beautiful apartment


I have lived in my beautiful apartment for 4+ years. We have a wonderful manager who goes over & above to help. I love living here in Cowbridge & we are just 40 mtrs off the lovely High Street. That's all good. However despite raising concerns on 2 occasions over the lack of security & the possibility of installing CCTV. I have got nowhere. I have recently spoken to a person smoking drugs in the car park, we have had a person exercising his dog in our garden, a vagrant bunked down in the buggy shed. A flyer came through the door 2 weeks ago at 8am, which begs the question how did they get in. We hVe several residents with ongoing dementia. If they wander out we will never know where they are if we can't view when they left the building. I could go on. So Churchill. When you build apartments especially for elderly residents, wouldn't your first priority be for their safety. We sadly don't live in the world I grew up in.

2026幎7月16日
自発的なレビュヌ
Churchill Living ロゎ

Churchill Living からの回答

Thank you very much for your positive feedback, it's great to hear that you enjoy living in your apartment with the help and support of your Lodge Manager. We completely understand and sympathise with the concerns you have raised. The safety and security of our residents is of the utmost importance to us and we take our responsibilities very seriously in this regard. A secure door entry system and a 24 hour emergency Careline system are integral features of all Churchill developments, as well as the regular presence of our Lodge Manager to oversee the day-to-day running and security of the site. We keep site security under constant review, we have taken your suggestions into consideration and senior managers have discussed them with you at length. Our approach would always be to consult with owners to ensure that any measures taken are proportionate. Please be assured we take your concerns very seriously and will continue to keep this situation under review.

5぀星のうち5の評䟡

I moved into bourne lodge in December


I moved into bourne lodge in December 2025.
The move went very well and the services of Britannia were excellent the staff were friendly, helpful and courteous.
The Churchill staff consisting of lodge manager, barry Sales manager, Lisa maintenance Staff consisting of Tony Davis Matt and his colleague are friendly, knowledgeable and helpful with nothing too much trouble is am really pleased i have moved here, however, I have two issues which I feel interested possible residents should know.
Car parking is not really catered for and out of 33 flats there are only 13 possible places on a first come first served basis with no allotted car parking space for each apartment and it is suggested that parking permits are purchased from local authority for possible off site parking.
Also, the kitchen sink unit is cheap and nasty quality and difficult to keep clean.
Considering the price of the apartments which is not cheap, i find this disappointing.

2026幎7月14日
自発的なレビュヌ
Churchill Living ロゎ

Churchill Living からの回答

Thank you very much for your positive comments about your move and the support you received, this is great to hear and we'll be sure to share it with the team. We keep our specification under constant review and will of course also take on board your feedback about the kitchen sink and bear it in mind for the future. In terms of car parking, we often find that after moving into a Churchill apartment, close to the heart of town and within walking distance of everything they need, many of our residents decide they no longer want the expense or hassle of keeping a car. For those who do decide to keep a car, the parking situation would always be made very clear prior to their decision to move, as we trust it was in your case. Thank you again for your positive review!

5぀星のうち5の評䟡

Visited Mere Lodge and wanted to say


Visited Mere Lodge and wanted to say how kind and compassionate Gemma is. An absolute bonus for Churchill to have Gemma on board.

2026幎7月11日
自発的なレビュヌ
Churchill Living ロゎ

Churchill Living からの回答

Thank you very much for the feedback, it's always nice to hear positive comments about our colleagues and we'll be sure to share your kind words with Gemma and the team.

5぀星のうち2の評䟡

Don’t buy

Once Churchills have got your money they don’t care.
Even remedial work which should have been in the construction budget is charged to the owners maintenance budget.
Any items such as kettles and tea pots cannot be bought with petty cash through Amazon, they have to be bought through approved suppliers at, at least 2X the price

2026幎7月10日
自発的なレビュヌ
Churchill Living ロゎ

Churchill Living からの回答

We're very sorry to hear that you're unhappy with the service you're receiving. If you'd like to get in touch with us directly at feedback@crl.co.uk and let us know some more details we'll be happy to address your concerns.

5぀星のうち5の評䟡

Cleaves lodge have been amazing Alison


Cleaves lodge have been amazing Alison has been so supportive helpful and understanding cannot fault her
Please ensure she receives this feed back as it is 100% deserved. I feel very confident in my mother moving in as this is a big change for her moving from spain alone. Whata. Beautiful safe place for her to live totally independently with everything she needs

2026幎7月6日
自発的なレビュヌ
Churchill Living ロゎ

Churchill Living からの回答

This is great to hear, thanks so much for your positive feedback which we will be sure to share with Alison and the team. We wish your mother every happiness in her new apartment at Cleves Lodge.

5぀星のうち5の評䟡

Gemma, the team and the apartments

Gemma and the team have been very helpful, friendly and supportive. They understand people's concerns and worries and are very patient. The retirement apartments we have looked at are thoughtfully and well built and have a lovely friendly atmosphere and tick all the right boxes. They feel homely.

2026幎7月4日
自発的なレビュヌ
Churchill Living ロゎ

Churchill Living からの回答

Thank you very much for sharing such positive feedback about Gemma and the team. It's good to know you went away with such a good impression of our apartments and we hope you'll be back soon!

5぀星のうち5の評䟡

BOWER LODGE

BOWER LODGE
I had the pleasure to take my pop up boutique to Bower lodge last week. What a lovely atmosphere the lodge has. Lyn the manager and the residents were so friendly and welcoming. Lyn is a real credit to the place, nothing was too much hassle. I can’t wait to visit again.

2026幎6月24日
自発的なレビュヌ
Churchill Living ロゎ

Churchill Living からの回答

Thanks for your feedback, this is great to hear and we'll be sure to share your kind comments with Lyn and the team!

5぀星のうち5の評䟡

Churchill apartment

My mother has just moved into Churchill Living Broadstairs. Lorraine has been outstanding with her knowledge, kindness & expertise. She helped my Mum through every step from selling her own home & buying an apartment. Including dealing with estate agents & solicitors. Nothing was too much trouble.

2026幎6月26日
自発的なレビュヌ
Churchill Living ロゎ

Churchill Living からの回答

This is great to hear, thank you for the feedback which we'll be sure to share with Lorraine and the team. We hope your mother enjoys many happy years in her new apartment!

5぀星のうち5の評䟡

Very smooth purchase - Adam Lock Lodge, Wells

Everything went very smoothly and all the staff are very helpful, cheerful and nothing is too much trouble for them. I have not yet moved in and am looking forward to enjoying the friendly community in the years to come.

2026幎5月29日
自発的なレビュヌ
Churchill Living ロゎ

Churchill Living からの回答

Thank you very much for the positive feedback, we wish you the very best of luck with your move and hope you'll be very happy in your new apartment at Adam Lock Lodge!

5぀星のうち3の評䟡

Churchill living is getting bigger but not better

Churchill living is a company that has conflicting standards, they ask their lodge managers to help residents with online shopping, how does that promote independent living but if there is a vulnerable resident they are not allowed to go into their apartment to check on them as it's against the independent living rule. Churchill is a company that doesn't really care once they have sold all the apartments in a lodge they are only interested in becoming bigger but unfortunately not better.

2026幎6月22日
自発的なレビュヌ
Churchill Living ロゎ

Churchill Living からの回答

Thank you for your feedback, we're sorry to hear that you feel this way. We would like to point out that after the apartments in a development have all been sold, we still remain fully committed to the long term management and success of every Churchill community. A Churchill Lodge Manager remains in place to oversee the day-to-day running and maintenance of the development, and is there to foster a strong sense of community and independence among our owners. Lodge Managers cannot provide personal care services, but they can do a daily welfare check on those who may request it, and they can also provide help and advice with tasks like online shopping if needed. The vast majority of customers find our Lodge Managers to be a helpful and reassuring presence, providing peace of mind not just for them but also for their family members.

5぀星のうち5の評䟡

New resident at St Francis Lodge in Solihull

I moved into St Francis lodge 4 months ago and have loved every minute of it. I am soon to be 70 and despite being fit and healthy I only wish I had done it sooner. I live with my husband in a two bedroom flat. The building is extremely well managed and Nick the building manager is so kind and helpful going above and beyond to help me fit in and solve any of my problems. Highly recommended 5 star!

2026幎6月19日
自発的なレビュヌ
Churchill Living ロゎ

Churchill Living からの回答

Thank you very much indeed for the recommendation and for sharing such positive feedback about your move. We'll be sure to share your comments with Nick and the team, and we wish you many happy years in your apartment!

5぀星のうち5の評䟡

I arranged for my father to move into a


I arranged for my father to move into a rented apartment, and the Churchill staff were excellent, particularly Vivian who was the main point of contact within the lodge. Communication was good, items were delivered as requested, and the welcome was very warm.

2026幎6月4日
自発的なレビュヌ
Churchill Living ロゎ

Churchill Living からの回答

This is great to hear, we'll be sure to share your kind feedback with Vivian and the team and we hope your father enjoys many happy years in his new apartment!

5぀星のうち5の評䟡

My move to Bond Lodge Rainham, Kent

I recently moved into Bond Lodge and all the staff at Churchill Living have been so friendly and helpful. I would especially like to name and thank Sally, who has been guiding me through since I first viewed the apartment. Even after I've moved in she has made herself available to help whenever she can.

2026幎5月19日
自発的なレビュヌ
Churchill Living ロゎ

Churchill Living からの回答

Thank you very much for sharing such positive feedback, we'll be sure to share your kind comments with Sally and the team, and we wish you every happiness in your new apartment!

5぀星のうち5の評䟡

St Johns lodge

Mum lives at St Johns lodge in Timperley, South Manchester. Steve the manager is excellent, he goes way above whats expected for his role. Always very helpful and cant do enough for the residents. They are lucky to have him!

2026幎6月13日
自発的なレビュヌ
Churchill Living ロゎ

Churchill Living からの回答

This is great to hear and we'll be sure to share your kind comments with Steve and the team, thanks very much for taking the time to share such positive feedback.

5぀星のうち5の評䟡

Stanley Lodge’s luxurious guest suite was wonderful!

I stayed in Stanley Lodge Epsom’s luxury guest suite for a night. Such a comfortable and warm room looking out over the immaculate gardens. Nice and large, as was the modern bathroom. There were tea and coffee making facilities plus biscuits and a great TV. My thanks go to Isobel Price for arranging for me to arrive late. Can’t wait to stay again soon!

2026幎6月9日
自発的なレビュヌ
Churchill Living ロゎ

Churchill Living からの回答

Thanks for the feedback, we're very glad you enjoyed your stay and look forward to welcoming you back again soon!

5぀星のうち5の評䟡

Haverhill

My mum has recently moved into her new Churchill flat in Haverhill. From initial contact, initial viewing plus subsequent viewings and finally moving in, Alison the sales representative has guided and helped, as and when required. The whole moving process was made very simple as Churchill arranged everything which took a lot of stress away. Alison is a real asset and I would say went above and beyond just to ensure my mum's move sale/move went smoothly and without any issues.

2026幎6月6日
自発的なレビュヌ
Churchill Living ロゎ

Churchill Living からの回答

This is great to hear, thank you very much for sharing such positive feedback and we'll be sure to share your kind comments with Alison and the team. We hope your mum is very happy in her new apartment.

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