Bought an Astra EV w/ part ex. Delivered by Kamran who was very professional, he kept us updated on its arrival and explained the exchange process clearly. Upon arrival he explained in detail all of t... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Unfortunately, the car itself let the experience down. It hadn’t been cleaned since we’d viewed it, and the light scratches we’d been told would be polished out hadn’t been touched. On top of... もっと見る
企業が回答しました
Buying the car was simple. The flexibility to be able to use multiple credit cards is a nice bonus. Its allowed me to take full advantage of a 0% credit card. The car is exactly as depicted. In exce... もっと見る
企業が回答しました
The staff here are amazing! Ian Neal & Tilly Miller in particular made us feel so welcome and felt no pressure to buy anything but walked away with a car and was more than satisfied. The process of... もっと見る
企業が回答しました
企業情報
当該企業による記述
Buy a quality used car your way. We take the faff out of buying a car – browse online or test drive and buy The One in-store in Derby . You always get a 14-day money back guarantee and a 90-day warranty with cinch. Drive your car away the same day when you buy outright in-store. Alternatively, choose home delivery or collection from over 100 convenient locations. Your options don't stop there – you can buy outright or pay on finance. And you can part-exchange your old car to save on your next one. Our expert technicians perform thorough checks to make sure only the highest quality motors make the cut. Plus, all of our cars have at least six months' MOT and a recent service, so you can enjoy your car straight away when you cinch it.
当該企業による記述
連絡先
Raynesway, DE21 7WA, Derby, 英国
- 0333 015 4101
4.3
優良
1523件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Ian Neal and Mia Sears were amazing
Ian Neal and Mia Sears were amazing, they have helped us massively getting our car out in an emergency! 10 out 10 would highly recommend!
2026年7月27日
自発的なレビュー
cinch - Derby Superstore からの回答
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Thank-you Cinch
Thank-you Cinch, just picked up my new car and what a smooth transaction. Ian Neal was fab and made it fun and explained all we
needed to know, very helpful, thank-you.
2026年7月27日
自発的なレビュー
cinch - Derby Superstore からの回答
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Thanks Ian 😁
My mum bought a new car from Cinch today. We were helped by Ian Neal who was brilliant. Happy to answer any questions and very knowledgable about everything. Thank you very much! 😊😊
2026年7月27日
自発的なレビュー
cinch - Derby Superstore からの回答
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
I had a great experience
I had a great experience. Its my fourth car from Cinch, but first time of exchanging the car, and visiting their depots (previously had cars delivered).
A great experience and greeting from the start. Thanks Ian Neal
2026年7月27日
自発的なレビュー
cinch - Derby Superstore からの回答
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
The sales associate Ian Neal was very…
The sales associate Ian Neal was very knowledgeable and helpful in every way. Made the transaction and collection very pleasant. Thank you very much!
2026年7月21日
自発的なレビュー
cinch - Derby Superstore からの回答
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Missing manual, car pick up
For pick up of the car in Bristol, it’s not sign posted very well drove past it 3 times before we stop to ask
Car no problem the men very nice and helpful.
The only PROBLEM I have is that the manual is NOT with the car like it stated.
2026年7月21日
cinch - Derby Superstore からの回答
Thank you for your 4-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Saw a car I liked on-line
Saw a car I liked on-line, bought it on- line, no need to deal with push sales people, went to collect it (£225) to deliver it is extortionate by the way 32 miles from the dealership, drove it home with little fuss and minimal interaction with people just ideal for me.
2026年7月25日
自発的なレビュー
cinch - Derby Superstore からの回答
Thank you for your 4-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Fantastic service
Fantastic service, Ian Neal met me with warm welcome and so much information and advice, it really put me at ease as a first time car financer!
2026年7月26日
自発的なレビュー
cinch - Derby Superstore からの回答
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Mia was so helpful and understanding…
Mia was so helpful and understanding even when technology was fighting back.
She is a credit to your team.
2026年7月25日
自発的なレビュー
cinch - Derby Superstore からの回答
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Bought a MG from the Darby store
Bought a MG from the Darby store , very easy purchase no issues with the part x , shame the in car app was still bound to the previous owner and no service book , will give them a chance to sort but overall very good would recommend.
2026年7月25日
cinch - Derby Superstore からの回答
Thank you for your 4-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
I have had my new car now for two weeks…
I have had my new car now for two weeks and I am enjoying driving it .
Was very nervous buying a car from cinch but the team made the experience straightforward and stress free . Would highly recommend to anyone who had any misgivings in using this process to buy a car from.
2026年7月25日
cinch - Derby Superstore からの回答
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
I had never bought a car on the…
I had never bought a car on the Internet before and I was pleasantly surprised how easy and smoothly it was cinch correspondence was clear and hassle free. The car was excellent and just as I hoped.
I would use cinch again.
Adam.
2026年7月9日
cinch - Derby Superstore からの回答
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
very good service and staff
2026年7月24日
cinch - Derby Superstore からの回答
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Fantastic service the two members of…
Fantastic service the two members of staff James and Ryan I spoke were knowledgeable and a great help would highly recommend Cinch ⭐⭐⭐⭐⭐
2026年7月23日
自発的なレビュー
cinch - Derby Superstore からの回答
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
cinch - Derby Superstore からの回答
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Delivery service and customer service couldn’t be better!
Mark Arnold delivered the car and was so friendly and trustworthy when ordering the car the gentleman on the phone was also extremely helpful. Delivery service and customer service couldn’t be better!
2026年7月22日
自発的なレビュー
cinch - Derby Superstore からの回答
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Mia was very helpful on the phone and…
Mia was very helpful on the phone and Melanie made the delivery experience very straightforward and friendly. I really appreciated the emails guiding me through the paperwork, too.
2026年7月22日
cinch - Derby Superstore からの回答
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
cinch - Derby Superstore からの回答
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Very enjoyable experience.
When we went to collect the car we instantly felt welcomed. Our person of contact Ian Neal was lovely and friendly. Ian went through the car with us and explained about charging the car as we had never bought an electric vehicle before.
The whole process was easy and quick. Me and my partner left the store saying how friendly Ian was.
Driving the car home was easy and there were no concerns with the car. Thank you very much for making our experience an enjoyable one.
2026年7月20日
自発的なレビュー
cinch - Derby Superstore からの回答
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Spot-on delivery service
I ordered my car a week before I moved house. There wasn't enough time to deliver it to my old address, so I made arrangements to have it delivered to my new address. It arrived promptly and on time. The gentleman who delivered it showed me around my new car and explained most of the new controls to me. There are still a few new things I'm discovering, but I love my new car.
2026年7月6日
cinch - Derby Superstore からの回答
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
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