Circle Medical レビュー 1,266

TrustScore 5段階評価の4

3.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち4の評価

Overall I've had a positive experience. My first provider was Arlene Saxsma who was wonderful. She was caring and took her time during our appointments. Unfortunately at some point she was no longer i... もっと見る

企業が回答しました

5つ星のうち2の評価

Met with a nurse (Sara) for ADHD evaluation. Even though I repeatedly mentioned that I have had inattentive symptoms from a young age, this practitioner kept asking me what recent environmental cond... もっと見る

5つ星のうち5の評価

I had an excellent visit with Michael Elkins, PA. He referred me to the provider I needed and the fee was almost completely covered by my PPO. Elkins was patient, listened to everything I had to say,... もっと見る

企業が回答しました

5つ星のうち5の評価

Hands down, Circle Medical is IT. Easy scheduling, quick and efficient responses in chat, and providers who genuinely care — making me felt heard, seen, and supported. They helped me navigate a prior... もっと見る

企業情報

  1. 診療所
  2. 医師
  3. 精神衛生サービス

Circle Medical について

当該企業による記述

Primary care, around you.


Circle Medical

Circle Medical is a primary care clinic that makes it easy to connect with a top-rated, board-certified provider for same-day or next-day video appointments.

More than 50,000 patients per month use Circle to establish an ongoing relationship with a trusted primary care provider for their general physical and mental health, preventive care, medications, referrals and treatment of chronic conditions, as well as any urgent issues that come up.

Circle Medical accepts most PPO insurance plans. No membership fees.


Our services include:
- Full-service primary care
- Annual physicals/wellness exams
- At-home sleep studies
- Gender-affirming hormone therapy
- Chronic disease management
- Sexual health consultations
- Sickness or injury visits
- Blood tests
- Prescriptions and refills, including controlled substance medications
- Referrals
- PrEP
- and much more

Currently available for video appointments in 25+ states and Washington D.C. Physical clinics with in-person appointments in San Francisco, Beverly Hills, Manhattan, and more coming soon.

Book An Appointment

Easy access to exceptional care

当該企業による記述

We are driven to make access to high-quality healthcare faster and easier than ever, for everyone.
Circle Medical is driven to make high quality healthcare delightful, personal, and accessible to everyone, no matter who you are. Everything we do starts by putting patients first, and ensuring that each decision we make is based on providing the best possible health outcomes.

連絡先

3.8

ほぼ満足

TrustScore 5段階評価の4

1266件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 87%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

I had a 95% negative experience with…

I had a 95% negative experience with Circle Medical. Regarding practitioners, Dr Elisa E. Horta after an online appointment sent me to a physical CM office for bloodwork. But Lynne Beach, the NP I saw there said that's not how it works so I would have to start over. Lynne Beach made an inappropriate offensive comment after asking my alcohol consumption: when I said I don't drink she said "You're a cheap date!" Regarding administrative staff, on 6 different occasions I asked various questions on how to navigate the CM system to make an appointment and other normal tasks, and got 6 different and conflicting answers. I have since left CM. How could I ever put my confidence in that institution for anything important like surgery or medical advice, when in my experience it's clear that CM is run poorly?

2025年8月19日
自発的なレビュー
Circle Medical ロゴ

Circle Medical からの回答

Hi there, thank you for taking the time to share your review. Your feedback is very important to us and we take all patient concerns seriously to ensure that we are continually improving and providing the best possible patient experience. We're sorry to hear that your experience has not been a positive one so far. We would like to look into this further to better understand what happened and determine any potential steps we can take to improve for next time. If you are able, please reach out to us via the chat system in our secure, HIPAA-compliant app and request to speak with the Patient Relations team. We would be happy to document your feedback in greater detail and assist with anything else you may need.

5つ星のうち1の評価

Horrible experience

Horrible experience, pulled on a string for months, robotic chat support, not helpful, do not recommend
Very stressful, disappointing and expensive experience

2025年10月14日
自発的なレビュー
Circle Medical ロゴ

Circle Medical からの回答

Hi there, thank you for sharing your review. Your feedback is very important to us and we take all patient concerns seriously to ensure that we are continually improving. We're sorry to hear about your experience so far and would like to look into this further for you so that we can determine any possible actions we can take to make things right. If you are able, please reach out to us via the chat system in our secure, HIPAA-compliant app and request to speak with the Patient Relations team. We would be happy to help any way we can.

5つ星のうち5の評価

Seher is amazing

Seher is amazing! She listened to all of my concerns and was determined to help me find solutions and made me feel super seen and heard. Very trustworthy I’ll keep coming back to her.

2025年9月29日
5つ星のうち5の評価

Excellent experience

Excellent experience. The provider was professional, prompt, patient, and kind. She listened and communicated extremely well. Did not feel rushed and was able to ask all questions. Highly recommend.

2025年9月26日
5つ星のうち1の評価

Awful bedside manor

Awful bedside manor. Rude, dismissive, accusatory and unhelpful. Steer clear.

2025年9月18日
Circle Medical ロゴ

Circle Medical からの回答

Hi there, thank you for taking the time to share your review. Your feedback is very important to us and we take all patient concerns seriously to ensure that we are continually improving. We're very sorry to hear that your experience has not been a positive one, and we would like to know more about your situation. If you are able, please reach out to us via the chat system in our secure, HIPAA-compliant app and our support team will be more than happy to document your feedback in more detail.

5つ星のうち5の評価

Exceptional Virtual Care

Circle made it easy to upload the necessary documents needed to receive the help I needed. The notifications were very helpful in ensuring there were no mistakes during the application process. Circle provided a physician who was punctual, very knowledgeable, thoughtful and understanding. This experience has increased my confidence within the healthcare system.

2025年9月15日
5つ星のうち5の評価

Great visit good experience

Great visit good experience, I was really happy with the information details of the appointment the Provider's knowledge. Very helpful information before following up with my PCP as well.
Was able to offer great information advice details and help with prescription before running out just in time then see my MD in the next few weeks for following up. Great job! Thanks so much...

2025年9月14日
5つ星のうち5の評価

Wonderful experience

Wonderful experience. Very clear explanation of costs and she cared about my condition and concerns. Listened and was helpful. I get nervous with doctors and this was a great experience.

2025年9月13日
5つ星のうち2の評価

Provider is Unresponsive for 9 Days and No RX

I started with a provider in order to get Zepbound. She was late by 10 minutes to the telehealth appointment and rushed through the meeting. She prescribed the 2.5 and I was good to two months. Then I needed to make another appointment for get the next prescription. Again, she was 10 minutes late, chatted about her personal life and rushed me through the appointment. First one lasted 15-20 minutes and the second one was about 10.
I said I would let her know in a while if I wanted to go up in dose or stay the same. My appointment was on August 25th and my Rx would need to be refilled by September 11th. On Sept 2, I messaged her through the app that I would like the next dosage and waited. I messaged again on Sept 10th. Still no response. I contacted the bot several times and they said they would re-order the prescription. Nothing.
Today again, I messaged with the bot and they said they would open a ticket with customer service. Still nothing from my provider and still no prescription.
To say that I am disappointed is an understatement.
If this is not resolved today, I will not go back.

2025年9月11日
自発的なレビュー
Circle Medical ロゴ

Circle Medical からの回答

Hi there, thank you for taking the time to share your review. Your feedback is very important to us and we take all patient concerns seriously to ensure that we are continually improving. We're sorry to hear about your experience so far, and we would like to look into this further for you if it has not yet been resolved. If you are able, please reach out to us via the chat system in our secure, HIPAA-compliant app and we would be happy to assist. Please note that our support teams may be experiencing a higher than usual volume of requests, so we may not be able to respond right away, but rest assured someone will attend to your request as soon as possible.

5つ星のうち2の評価

The app is buggy and I cannot do what I…

The app is buggy and I cannot do what I need to do to get my meds

2025年9月8日
Circle Medical ロゴ

Circle Medical からの回答

Hi there, thank you for taking the time to share your feedback. We're sorry to hear you're experiencing difficulty with our app. If you are not able to chat in, please contact our support team via email at support@circlemedical.com, we would be happy to assist you!

5つ星のうち1の評価

Scammed out of $200

The provider was great. Circle Medical I feel was not fully transparent on how many appointments and the full requirements of how much money a private payer would pay. After paying $200 dollars and taking time out of work just to find out that I need to provide my personal health information from my primary doctor. If I would had known this I would have just gotten a referral from my doctor to be diagnosed. I feel taken advantage of. I used this site to avoid the long wait and trouble of going through primary in which I will have to end up going through my primary doctor anyway.

Please be more transparent on requirements and cost.

2025年9月5日
Circle Medical ロゴ

Circle Medical からの回答

Thank you for bringing this to our attention – feedback like yours plays an important role in helping us enhance our care and improve how we do things. We would appreciate the chance to learn more about what happened and see how we can make things right. If you are able, please connect with us through the secure, HIPAA-compliant chat feature in the app and ask to speak with the Patient Relations team. We are here to help and would be happy to look into this further.

5つ星のうち5の評価

My experience with Daniela was amazing

My experience with Daniela was amazing. She listened to me the entire time and let me explain all of my symptoms. She made me feel heard like no other in-person doctor has. She explained everything with care. I’m so happy to have found her!

2025年9月4日

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