Circle Medical レビュー 1,266

TrustScore 5段階評価の4

3.8

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レビュアーのコメントを見てみましょう

5つ星のうち4の評価

Overall I've had a positive experience. My first provider was Arlene Saxsma who was wonderful. She was caring and took her time during our appointments. Unfortunately at some point she was no longer i... もっと見る

企業が回答しました

5つ星のうち2の評価

Met with a nurse (Sara) for ADHD evaluation. Even though I repeatedly mentioned that I have had inattentive symptoms from a young age, this practitioner kept asking me what recent environmental cond... もっと見る

5つ星のうち5の評価

I had an excellent visit with Michael Elkins, PA. He referred me to the provider I needed and the fee was almost completely covered by my PPO. Elkins was patient, listened to everything I had to say,... もっと見る

企業が回答しました

5つ星のうち5の評価

Hands down, Circle Medical is IT. Easy scheduling, quick and efficient responses in chat, and providers who genuinely care — making me felt heard, seen, and supported. They helped me navigate a prior... もっと見る

企業情報

  1. 診療所
  2. 医師
  3. 精神衛生サービス

Circle Medical について

当該企業による記述

Primary care, around you.


Circle Medical

Circle Medical is a primary care clinic that makes it easy to connect with a top-rated, board-certified provider for same-day or next-day video appointments.

More than 50,000 patients per month use Circle to establish an ongoing relationship with a trusted primary care provider for their general physical and mental health, preventive care, medications, referrals and treatment of chronic conditions, as well as any urgent issues that come up.

Circle Medical accepts most PPO insurance plans. No membership fees.


Our services include:
- Full-service primary care
- Annual physicals/wellness exams
- At-home sleep studies
- Gender-affirming hormone therapy
- Chronic disease management
- Sexual health consultations
- Sickness or injury visits
- Blood tests
- Prescriptions and refills, including controlled substance medications
- Referrals
- PrEP
- and much more

Currently available for video appointments in 25+ states and Washington D.C. Physical clinics with in-person appointments in San Francisco, Beverly Hills, Manhattan, and more coming soon.

Book An Appointment

Easy access to exceptional care

当該企業による記述

We are driven to make access to high-quality healthcare faster and easier than ever, for everyone.
Circle Medical is driven to make high quality healthcare delightful, personal, and accessible to everyone, no matter who you are. Everything we do starts by putting patients first, and ensuring that each decision we make is based on providing the best possible health outcomes.

連絡先

3.8

ほぼ満足

TrustScore 5段階評価の4

1266件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 87%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

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5つ星のうち5の評価

Dr Saverine

Dr. Saverine was very helpful and knowledgeable. He seemed to care about my needs and was extremely helpful definitely will return

2025年9月1日
5つ星のうち5の評価

Rennes was very kind

Rennes was very kind and a great listener, she answered all my questions. Zoom is very easy to open. Circle Med gave me multiple reminders to prevent me from missing anything.

2025年8月28日
5つ星のうち5の評価

Circle Medical truly Delivered!!!

Hands down, Circle Medical is IT. Easy scheduling, quick and efficient responses in chat, and providers who genuinely care — making me felt heard, seen, and supported. They helped me navigate a prior authorization for my prescription without stress and gave me true peace of mind in my weight loss and health journey. I’m grateful, impressed, and thankful to have found them.

2025年8月23日
5つ星のうち1の評価

Horrific experience

Horrific experience. Met with Laura Harper- she should NOT be a practicing physician or see patients AT ALL. She was extremely disrespectful, did not listen and was inattentive. I repeated myself over ten times and she still made extremely incorrect and harmful assumptions even going so far as to medically gaslight me and suggest that my diagnosis was “incorrect” because the “meds didn’t work” after I’d expressed multiple times that the meds DID work, but had unwanted side effects. She also lied to me about being “unable” to prescribe me a different medication even though she is LICENSED to and PERMITTED TO in the state of California. When I pushed back and advocated for myself, she threw a ton of incorrect medical jargon at me. This ordeal triggered a meltdown for me for multiple hours due to extreme emotional distress from being mistreated and dismissed repeatedly. This place had okay reviews and I hesitate to leave bad reviews but this was a SIGNIFICANTLY bad experience and one of the worst I’ve had in years of seeing doctors. Do NOT waste your time or money. They are also known for billing issues and now I’m terrified of being overcharged. Don’t risk it.

2025年8月15日
自発的なレビュー
Circle Medical ロゴ

Circle Medical からの回答

Hi there, thank you for taking the time to share your review. We're very sorry to hear about your experience. Your feedback is important to us, and we take all patient concerns seriously to ensure that we are continually providing the best possible patient experience. Someone will be reaching out to you via the chat system in our secure, HIPAA-compliant app to find out more about what happened, and determine any potential steps we can take to make things right.

5つ星のうち1の評価

Disappointed

I’ve had such a great experience with Circle Medical and my providers up until today. First, my provider was 15 minutes late to my appointment. When she joined it looked like she was walking around and doing other things besides concentrating on my appointment. I was able to explain the issues I was having and she stated she would send in a prescription for an antibiotic.

Two hours after the appointment my pharmacy told me they still had not received the prescription. I tried the live chat option but was greeted by an AI agent. The AI agent submitted a ticket for me but I wasn’t able to speak with anyone directly at that time and it said someone would return my message in 3 to 5 days. There is no phone number listed in the app or on their website so I had to google a phone number for them. I reached a nice girl who stated she would get someone to reach out to my provider. It’s been 6 hours since my appointment and I’ve not heard from my provider and my pharmacy never received the prescription. My symptoms have gotten worse as the day has gone by.

Unfortunately this will likely be my last time using Circle Medical. This is not how you treat a patient with a somewhat urgent medical need. You have lost my trust, Circle Medical.

2025年8月12日
自発的なレビュー
Circle Medical ロゴ

Circle Medical からの回答

Hi there, thank you for taking the time to share your review and concerns. Your feedback is very important to us, and we read each response carefully to ensure that we are continually improving the way we care for our patients. We're sorry to hear that your last experience has not been a positive one. Typically, our providers have 24-48 hours after an appointment to complete their notes, send out any applicable prescriptions, and order any necessary labs or referrals. However, we also understand that some situations may call for a more immediate turn-around time.

We also know how important it is that our providers be fully focused on meeting with their patients for the full duration of the appointment. We will be looking into this further to investigate exactly what happened, and we will be sure to document your feedback for our Clinical Leadership team to take any necessary steps. If you still have not received your prescription, please reach out to our support team via the chat system in our secure, HIPAA-compliant app

5つ星のうち1の評価

My recent experience with Circle…

My recent experience with Circle Medical was unfortunately disappointing. While I appreciated the convenience of virtual care, the doctor I selected did not engage or make any real connection. He barely greeted me, seemed to just follow a checklist, and made errors in my notes regarding my diet and medical history.

Overall, it felt like he was rushing through the session and was more interested in having me book another appointment than addressing my concerns. When I contacted customer service, they were not very responsive and suggested I pay for yet another session to resolve the issues.

In summary, the lack of personalized care and slow support made the experience unsatisfactory. I hope they improve their service in the future.

2025年7月2日
自発的なレビュー
Circle Medical ロゴ

Circle Medical からの回答

Hi Nastaran, thank you for taking the time to share your review. We're sorry to hear that you have not had a positive experience so far. We are committed to providing a compassionate, patient-centered experience, and we are always striving to improve the way we care for our patients. We would like to know more about your experience and look into this further to better understand what happened. If you are able, please reach out to us via the chat system in our secure, HIPAA-compliant app and we would be happy to investigate.

5つ星のうち1の評価

Waste of time made appointment for…

Waste of time made appointment for minor then at appointment you dont see minors bs

2025年7月31日
Circle Medical ロゴ

Circle Medical からの回答

Thank you for taking the time to share your concerns. To clarify, Circle Medical is a Primary Care Practice that does not see patients under the age of 18.

That being said, we would love the chance to look into this situation further. If you are able, please reach out via our secure, HIPAA-compliant chat system in the Circle Medical app and our Patient Care Support Team will be here to assist.

5つ星のうち5の評価

I've always hated going to the doctor…

I've always hated going to the doctor office and would come up with some excuse to cancel or reschedule only to end up cancelling and never going to be seen. Using Circle Medical has made things easy for me to be seen from the comfort of my home, which eased my nerves about the visit. Not only that but Ashley who I had my appt with, was amazing and made me feel even more comfortable about the appt. If I have any questions or concerns I'm able to shoot my doctor a quick message and get a response just as quick as I sent it. I'll be using Circle Medical for all my future appt needs!

2025年7月30日
5つ星のうち1の評価

Worst place ever!

Worst place ever!! Do not go! The doctor wouldn’t help me at all. And they cost me my food money never get help in America

2025年6月27日
自発的なレビュー
Circle Medical ロゴ

Circle Medical からの回答

Hello Frank. Thank you for taking the time to share your concerns. We strive to provide supportive, safe, and effective patient-centred care, and we are truly sorry to hear about your experience. At Circle Medical, our providers are board-certified in primary care and may not always be equipped to support patients with certain medical histories. In order to support our patients and ensure their safety, we may recommend establishing care with a local specialist.
 
That being said, we take these kinds of concerns very seriously and would appreciate the opportunity to investigate this further. If you can, please reach out via our secure, HIPAA-compliant chat on the Circle Medical App, and our Patient Care Support Team will be here to assist.

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