CITY MOVES レビュー 

This review has been a long time coming as I just couldn’t face any more to do with my house move. City Moves? were very poor from beginning to end. I had a complex move involving some furniture going to one place, some to storage. The remainder of my furniture was then picked up two months later and also putting into storage. Finally, all furniture removed from storage and into my new house a few months later.
I paid for a fragile Pak. Total amount spent with City Moves was £3714.
Due to complex personal issues I needed the removal company to arrive on time and I was told they would be there at 8:30 and they were two hours late to collect the remainder of my furniture. This made the situation very awkward for me.
On unpacking my belongings in my new property, I find two pieces of antique glass are smashed. They were very poorly packed indeed. I raised the issue with the company and then ensued many messages stating that I had to give them formal valuations. This was not possible since they were antique, one item being gifted to me by a family member and one inherited. I sent over approximate evaluations of similar items on eBay. These were not considered good enough.
Worse than that, a true family heirloom, a painting inherited and painted by a well-known artist of the time of my great-great-grandfather was badly damaged. They had placed a very sharp item in the same box and tried to blame me for it. Obviously, I would not have done such a thing. I did try to get valuations for Repair and sent them over, they tried to contact the valuer and had no response and I’m afraid I took it no further because I was so exhausted.

Initially it was excellent but after they had gone we realised boxes clearly marked were in the wrong places like kitchen equipment in bedrooms and bedroom things in the dining room I recommend you write clearly and in big print what the items are and which room they are destined the move itself was speedy and efficient

Moved across Cardiff with City Move today. The whole day was totally lacking in stress thanks to Justin, Rhys and Jacob who swiftly and carefully packed everything up withn three hours. Even a table which I was sure would need to go out through the garden was weaseled through the front door. Gwasanaeth, Golfal a Chyflymder i gyd cant y cant. Diolch i chi bois!

We used City Moves for our move from Pontardawe to Swansea and from start to finish they were excellent. On the day of the move the team arrived on time and began putting floor and door protection down in our property before starting the loading of the vehicle. On arrival at the new property again protection was put down. The team of 4 guys worked hard throughout a very warm day and each of them was polite, friendly and helpful. We have moved many times and City Moves have been the best company we have used, and I am happy to recommend them to anyone looking for a good home removal company for a stress free move, and at a competitive price.

The first team arrived early and dismantled the furniture. The second team arrived with the lorry and worked quickly and carefully. Coming up with various solutions to issues around our none standard, narrow doorways and kept a good sense of humour. Would recommend.

Our move was very efficient and smooth. The movers were polite and courteous at all times and extremely hard working which made the whole process easier for us. Thank you

The service was professional, the people polite and punctual, which, is very supportive when undergoing a potentially stressful experience, such as moving house

Excellent from the start to moving day ,no hassle price was competitive and city moves made the moving experience hassle free ,thank you again for the hard work.

Our experience with City Moves was FIRST CLASS.
We both want to thank everyone so much for helping us move from Wales to way up North.
The admin staff were polite and helpful.
As to the removal men moving us over 2 days in the hottest days ever, and during a thunder storm we cannot thank you enough. You made us feel at ease and handled our belongings with such care and attention. Nothing was too much trouble. We praise you for your professionalism. Thank you once again City Moves.

From the very first email about availability to the actual moving day everyone was polite, professional and courteous! The packing and moving team were outstanding and made what could have been a very stressful time run smoothly ! Nothing was too much trouble and despite it being one of the hottest days they remained cheerful and worked so hard!
They have also been to pick up empty boxes twice which is a huge help. I would highly recommend them!
Thanks everyone !

City Moves were amazing. Moving home is such a stressful time, but the staff were so helpful, both on the phone and on the day of my move, and they reduced my stress levels enormously. They were professional in their attitude,and they were polite, efficient, caring and really helpful. Nothing was too much trouble for them. They worked as a team and my move was a dream. Thank you so much. I will definitely recommend them to friends and neighbours.

I have been stressed about my moving but today when Marcus and Reece arrived they took control and everything went amazingly . I cannot thank them enough nothing was too much trouble . All the protection was put down over carpets and furniture was all wrapped up neatly . Everything was done in a fast and efficient way from one house to the other and at every point they asked me to check that I was happy with the service .
I would highly recommend this company from every aspect , from the initial call back and the video call to keeping me informed all the way . Absolutely fantastic thanks again boys .

The quality and cost of City Moves engagements

Just really smooth experience from booking months in advance to actually moving. Can’t recommend here guys enough.

Brilliant from start to finish. Ralph, kofi &Byron were excellent , professional, conscientious, competent. They put us at ease straight away. Nothing was too much trouble even taking a door to and furniture legs to get stuff in room.it was during the recent heat wave too and they did not complain once how uncomfortable they felt just got on with the job in hand. There have been no breakages as they took great care off our possessions. Teamwork was brilliant and they all had a fabulous rapport whilst working together. Communication was effective and throughout process. Would highly recommend this company.

City moves were fantastic. Needed a removal firm at short notice for a local move. They not only were able to do it without any hassle but were the cheapest quote and the team were lovely. Nothing was too much trouble.

We would highly recommend City Moves - they were extremely helpful and easy to communicate with from start to finish. We were only able to give them 9 days notice of our move (a full 4 bedroom house + lots of garage and garden extras), but there was no issue in them getting the necessary vans and team for us. Rhys, Marcus, Mario and Iowan worked non-stop all day, were extremely accommodating and so polite. Thank you so much!

Super service all the way through. Quick and efficient quote. Friendly and responsive service throughout. The team on the day were great - worked really hard, were patient about the delay we experienced and careful with our belongings.

Great service.

The team who moved our furniture into storage was very efficient and professional and the same applied to the team who finally moved us in to our new home.

Contact by telephone and by email was excellent and we were very happy with reasonable cost for their services.

The company has a friendly, helpful approach and works hard to ensure customer satisfaction.

We would recommend without exception.

We used city moves recently and the service was second to none. We had a complicated situation where we required our belongings to be held in storage for a short period of time. City moves went through multiple options with us to help us have the best fit for our needs. The guys who moved our belongings both sides were very professional and friendly. Every thing arrived on time and in one peice. I would highly recomend them for anyone moving house.