Excellent. I had a delivery from Wickes Brentwood (Order No.703527178) of three sheets of 1.2mx2.4m plasterboard. The delivery guy was superb, he brought the sheets right to my front door with only a... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Amazing service from Leeanne Gaylor. Leeanne has excellent manners and always brings a positive atmosphere wherever she goes. She is consistently cheerful, friendly, and welcoming, with a warm smile... もっと見る
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This was a late booking but CitySprint worked hard to fit in the request as quickly as possible. Driver G02 was courteous, friendly and enthusiastic. The van was carefully, efficiently, and quickly pa... もっと見る
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Ricky was an absolute star today. Not only did he deliver my tiles, but he also brought them inside the property, which was really appreciated. He was extremely friendly and took the time to chat, sh... もっと見る
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企業情報
当該企業による記述
CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.
連絡先
Unit 3, Anderson Road, IG8 8EU, Woodford Green, Woodford, 英国
- 020 7473 7671
4.7
優良
105件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Katrin is so lovely and helpful
Katrin is so lovely and helpful. She always comes in to the surgery with a smile on her face and is a real pleasure to have Katrin coming into the office every week to drop off our notes! Thank you Katrin!
2025年1月24日
自発的なレビュー
CitySprint - London East からの回答
Good afternoon Paige,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Ben.
Daniel (MD01) Always happy and smiling…
Daniel (MD01) Always happy and smiling and very polite when he comes into the Falcon Road Medical Centre.
2025年1月23日
自発的なレビュー
CitySprint - London East からの回答
Good afternoon Linda,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Ben.
We look forward to our courier Daniel…
We look forward to our courier Daniel who brings our Medical records
Always Jolly and cheerful
And kindly takes our bags for collection even if there's quite a few
2025年1月23日
自発的なレビュー
CitySprint - London East からの回答
Good morning,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Ben.
In general great experience good…
In general great experience good courier called Daniel (MD60)
2025年1月23日
自発的なレビュー
CitySprint - London East からの回答
Good morning,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Ben.
I had an amazing experience with this…
I had an amazing experience with this company and a special thanks to the very polite and helpful driver,Douglas!
2024年12月27日
自発的なレビュー
CitySprint - London East からの回答
Good morning Jonata,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Ben.
Thank you so much
Thank you so much! The drive Douglas was absolutely nice! And my parcel was delivered in perfect order!
2025年1月6日
自発的なレビュー
CitySprint - London East からの回答
Good morning Jonata,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Ben.
Weekly courier Daniel
Daniel is friendly, fast and efficient at his job. Always kind to staff.
2025年1月23日
自発的なレビュー
CitySprint - London East からの回答
Good morning,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Ben.
Our courier Daniel MD60 is always…
Our courier Daniel MD60 is always helpful and polite
2025年1月23日
自発的なレビュー
CitySprint - London East からの回答
Good morning Charlotte,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Ben.
Always polite helpful and courteous…
Always polite helpful and courteous also engages well with all staff
2025年1月23日
自発的なレビュー
CitySprint - London East からの回答
Good morning,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Ben.
Daniel (MD01) was very professional and…
Daniel (MD01) was very professional and good service.
2025年1月23日
自発的なレビュー
CitySprint - London East からの回答
Good morning Ed,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Ben.
Friendly and efficient driver ( Daniel)…
Friendly and efficient driver ( Daniel) , always polite and helpful.
2025年1月23日
自発的なレビュー
CitySprint - London East からの回答
Good morning Mark,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Ben.
daniel was very friendly such a…
daniel was very friendly such a charming young man
2025年1月23日
自発的なレビュー
CitySprint - London East からの回答
Good morning Louise,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Ben.
Weekly visit from our City Sprint Courier
Douglas is a very cheerful and pleasant guy who visits us weekly. Great service, always rushing about but has time to say hello, nothing is too much trouble.
2025年1月22日
自発的なレビュー
CitySprint - London East からの回答
Good afternoon,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Ben.
Douglas is always reliable and cheerful
2025年1月22日
自発的なレビュー
CitySprint - London East からの回答
Good afternoon,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Ben.
CitySprint - London East からの回答
Good morning,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Ben.
Great service from Sidney!
Sidney is a very cheerful and helpful courier, it's always a pleasure to see him :)
2025年1月16日
自発的なレビュー
CitySprint - London East からの回答
Good morning,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Ben.
Drivers adding additional waiting times…
Drivers adding additional waiting times and overcharging always without any justification or previous notification. Be ready to be charged extra. You arrange a bike and they’re sending a van. Plus, going around town and delivering god knows what to where knows what until they finally drop off at your dedicated destination.
2024年11月6日
自発的なレビュー
CitySprint - London East からの回答
Good morning,
Thank you for taking the time to leave a review.
I am sorry to read of your experience, I will be attempting to make direct contact with yourself to obtain further details.
With thanks,
Ben
A very poor service
A very poor service. They rang my phone to say they were parked on the street. I couldn’t answer my phone and they drove off. Never bothered coming to the house to drop the item. When tried to reschedule, the guy didn’t seem to care. No apologies but rudeness.
2024年10月9日
自発的なレビュー
CitySprint - London East からの回答
Good morning,
Thank you for taking the time to leave a review.
I am sorry to read of your experience, I will be attempting to make direct contact with yourself to obtain further details.
With thanks,
Ben
Lack of communication, customer care absent, poor service
I booked a few days in advance to collect at 3:30 PM. On the day of the collection, while waiting inside the building, I received an email stating that the delivery had been completed. However, the courier hadn't arrived, nor did I receive any call regarding his arrival, either before or after. Customer service was unavailable both by phone and chat, and they only replied two days later, claiming the courier couldn't find anyone for the collection. I ended up booking with another company the same day, whose tracking policy is far more reliable and transparent.
The first time, I received excellent assistance over the phone when making the booking and after, even for a small parcel, the job was done perfectly. Instead, this time, for a bigger one, it has been the worst experience I’ve ever had in all my moves across London.
2024年10月2日
自発的なレビュー
CitySprint - London East からの回答
Good morning,
Thank you for taking the time to leave us a review, I am very sorry to read of your experience.
I will attempt to make contact with yourself directly.
Many thanks and kindest regards,
Genevieve
'Yeah, we get lots of complaints every day'
Promised and received email confirming 7.30 collection and 9.00 delivery ( 40 minute journey) only to find that the collection wasn't going to be till after 9.00 and the delivery 'could be anytime'
When I questioned the employee they just told me 'Yeah, we get lots of complaints every day ' and offered to cancel the job for me as i clearly want
happy!!
Terrible service will never consider using again.
"Thank you for choosing CitySprint.
Your Job Number: (DELETED) has been booked.
Department: EMAIL RECEIPT REQUESTED
Reference: (DELETED)
Your expected delivery time is between 07:30 and 09:00 on 13/08/2024. To view a full time stamped audit trail of your job, or to view the electronic proof of delivery signature, simply track your delivery here"
2024年8月13日
自発的なレビュー
CitySprint - London East からの回答
Good morning Mandy,
Thank you for taking the time to leave us a review, I am sorry to read of your experience. I will be attempting to make direct contact with yourself to look to resolve this matter.
Many thanks and kindest regards,
Genevieve
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