Very poor service.
Order: A25169366360
I placed this order for an an item they didn't have in stock at the Hornchurch branch, which is a short walk from my home, at 11:10am on Monday 23 March, expecting it to ready for collection after 24 hours. The next day I hadn't received a text message by 10:45am so I walked down to the store only to be told it wouldn't be ready for collection until the afternoon. It appears next day delivery is effectively next day and a half at Screwfix. So I just called Screwfix head office, asked them to send a refund to my Paypal account and then drove to my nearest Toolstation to get my item.