Worst company ever to purchase from buyer beware!!! These guys are real fly-by-nighters who deal in Casio watches of very questionable quality. First of all note that despite their .co.nz web suffix,... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Really smooth purchase!! Good communication before purchase and timely order processing and shipping. Great email updates during shipping process from both City Watches and DHL. All delivered safely... もっと見る
企業が回答しました
I’ve now purchased my second Seiko from City Watches, and once again I’m very happy with both the product and the service. The watch arrived exactly as described, well-packaged, and in perfect condi... もっと見る
企業が回答しました
I needed a chronograph watch due to a job change where I am now charging by 6-minute intervals and I have trouble calculating time expended. The watch needed to look professional, too. I couldn't have... もっと見る
企業が回答しました
4.2
ほぼ満足
577件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Highly recommended site for genuine watches
I have ordered Seiko watch and trust me it is the most beautiful piece i have got, arrived in 5 days and in a very good packaging and genuine as well, highly recommend others to buy from City watches.
2021年2月17日
自発的なレビュー
Citywatches からの回答
Dear Almas,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
The watch I ordered was for a great…
The watch I ordered was for a great price! And it was delivered earlier than they had initially outlined. Extremely happy with the service.
2021年2月11日
自発的なレビュー
Citywatches からの回答
Dear Mervyn,
We are pleased that you loved the online purchase as well as our service. Our packing section and our courier partner are both pleased with your appreciation of their hard work.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Good selection and really fast delivery…
Good selection and really fast delivery from Singapore to NZ.
2021年2月11日
自発的なレビュー
Citywatches からの回答
Dear Otakawhe,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
This organization is incredible
This organization is incredible. I ordered my watch Tuesday 26 January and it was delivered Monday 1 February and the tracking of the package by DHL let me follow the progress of my new watch almost hourly from when I placed the order until it arrived on my doorstep.
2021年2月1日
自発的なレビュー
Citywatches からの回答
Dear Karl,
We are pleased that you loved the online purchase as well as our service. Our packing section and our courier partner are both pleased with your appreciation of their hard work.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Ordering my item was straight forward…
Ordering my item was straight forward and uncomplicated. Received confirmation immediately and the item arrived well packaged and in excellent condition within a week.
2021年1月30日
自発的なレビュー
Citywatches からの回答
Dear Edward,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Please don't reply Sally, as you didn't replied my emails cs@citywatches...
I ordered Morollato watch online. Order was delayed with following reason
"Your order(10502304) is safe with us.
We are facing technical issues with these newly arrived items
especially for these models which are followed by ~ sign.
Your order is under process, it will take 3-4 days to ship.
Regards,
Joy"
First I didn't ordered to keep my item safe with you. Delay in Orders with stupid reason.
My gf used watch I ordered from this website and 1 month of normal use. (not been used under water) it has water inside, even the watch is water resistant. I believe some watches are fake even they claim it's new and authentic. I will suggest not to invest money buying from this website. I sent emails to customer service (Sally), she sent one reply with general information and no further support.
Please don't waste your time, money and energy from buying this website. Online shopping from this website is scam and not satisfactory. All the best Sally, keep filling your pockets..
2021年1月29日
自発的なレビュー
Citywatches からの回答
Dear Abhijit,
We sincerely apologize for the inconvenience caused. We always try to give the best service to our customers. We would like to inform you that the warranty covers the internal mechanism of the watch. It does not cover external physical damage, including:
Water/moisture damage
Damage to the watch case or glass
Missing stones or gems (e.g., from the watch face)
Damage to the watch bracelet/band or straps
Damage to the crown/stem or finishes
Damage to clasps/buckles
Signs of wear and tear to the watch from normal daily use
Damage to the battery.
Please take the watch to the nearest authorized service center.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Excellent Service
The whole process was very easy - from ordering through to arrival of the product (which was perfect).
Communication was outstanding and I always knew the status of my order.
2021年1月29日
自発的なレビュー
Citywatches からの回答
Dear Kirsty,
We are pleased that you loved the online purchase as well as our service. Our packing section and our courier partner are both pleased with your appreciation of their hard work.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
My ordered watch came quicker than…
My ordered watch came quicker than expected and in very good order. Thank you
2021年1月25日
自発的なレビュー
Citywatches からの回答
Dear Howard,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Thank you CityWatches.
Thank you CityWatches.
Im very happy with how fast and easy
my purchase was. I love the watch and now eyeing for my next one from you guys. Would very much recommend you guys to my friends.
2021年1月22日
自発的なレビュー
Citywatches からの回答
Dear Eduard,
We are pleased that you loved the online purchase as well as our service. Our packing section and our courier partner are both pleased with your appreciation of their hard work.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Worst company ever to purchase from - buyer beware!!!
Worst company ever to purchase from buyer beware!!! These guys are real fly-by-nighters who deal in Casio watches of very questionable quality. First of all note that despite their .co.nz web suffix, THEY ARE NOT a kiwi based company. Secondly, when my watch broke down literally 3 days after the year warranty they claim to provide, they wanted nothing to do with it, despite their obligations under the NZ Consumer Guarantees Act. Stay well clear of purchasing from this company!
2021年1月21日
自発的なレビュー
Citywatches からの回答
Dear Tim,
Sorry for any inconvenience caused. We always try to give the best service to our customers. We would like to inform you that the 1 year international warranty has been expired on your watch. We recommend you to take the watch to the nearest authorized service center.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Excellent!
Very fast delivery, faster than expected. Excellent service. Watches received in original, genuine packaging along with instruction manuals as described. Would highly recommend.
2021年1月21日
自発的なレビュー
Citywatches からの回答
Dear Ejaaz,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
My name is Ariel Ruano.
My name is Ariel Ruano.
CITYWATCHES Never again will I order from you.
Never got a chance to hold my order in my hand because it did not reach me.
My order has 2 different delivery date and a fake signature.
Called you so many times even emailed you but just ignored me.
Order 10506629
You can have my money but KARMA will hunt you.
2021年1月20日
自発的なレビュー
Citywatches からの回答
Dear Leira,
We sincerely apologize for the inconvenience caused. We take theft/wrong delivery quite seriously. Our courier partner has sent this message "The driver confirmed that this delivery and left this at the back porch as per the buyer's permanent authorisation to leave instructions.
Unfortunately the GPS location cannot be pulled by our service partner courier. Counterparts have also attempted to call the buyer but no answer." Could you please again contact DHL for your shipment.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
My experience purchasing a watch at Citwatches
My experience purchasing a watch at CityWatches was very good. The watch price was good, it was well packaged and arrived in good condition. CityWatches provided propompt email feedback following ordering online and the DHL courier provided good tracking of the package progress and delivery.
2021年1月18日
自発的なレビュー
Citywatches からの回答
Dear Paul,
We are pleased that you loved the online purchase as well as our service. Our packing section and our courier partner are both pleased with your appreciation of their hard work.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Very satisfied customer.
The watch was exactly as described, it came quickly, and my wife loves it. I will be back 😁
2021年1月14日
自発的なレビュー
Citywatches からの回答
Dear Cian,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
On time delivery and good discount
On time delivery and good discount. Product is good but after unpackaging did not find any warrenty booklet inside the box or any invoice for warrenty claim.
2020年12月29日
自発的なレビュー
Citywatches からの回答
Dear Vivek,
We are pleased that you loved the online purchase as well as our service. We sincerely apologize for the inconvenience caused. We would like to inform you that the warranty information is included in the card you have received. Please check the card and follow the instructions to know about the warranty of your watch.
Please be assured all our watches are 100% authentic, new and we deal only in genuine watches.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Great experience
Great experience, I love the seiko watch that I bought and will be buying more from this site.
2020年12月26日
自発的なレビュー
Citywatches からの回答
Dear Marybeth,
We are pleased that you loved the online purchase as well as our service. Our packing section and our courier partner are both pleased with your appreciation of their hard work.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Great service from my initial inquiry…
Great service from my initial inquiry through to receiving my new watch. Competitive prices and wide range of excellent timepieces. Highly recommended.
2020年12月24日
自発的なレビュー
Citywatches からの回答
Dear John,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Citywatches からの回答
Dear Marc,
We are pleased that you loved the online purchase as well as our service. Our packing section and our courier partner are both pleased with your appreciation of their hard work.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
First timer
This is the first time for me and I found it well informed and I got what I was looking for
2020年12月23日
自発的なレビュー
Citywatches からの回答
Dear Julia,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Great service
I would recommend this site, it is user friendly and they kept me up to date with shipping details. So I felt very confident using this site. The package was well packed so traveled well.A five star rating which is well deserved
Debs
2020年12月21日
自発的なレビュー
Citywatches からの回答
Dear Deborah,
We are pleased that you loved the online purchase as well as our service. Our packing section and our courier partner are both pleased with your appreciation of their hard work.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。