Worst company ever to purchase from buyer beware!!! These guys are real fly-by-nighters who deal in Casio watches of very questionable quality. First of all note that despite their .co.nz web suffix,... もっと見る
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Really smooth purchase!! Good communication before purchase and timely order processing and shipping. Great email updates during shipping process from both City Watches and DHL. All delivered safely... もっと見る
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I’ve now purchased my second Seiko from City Watches, and once again I’m very happy with both the product and the service. The watch arrived exactly as described, well-packaged, and in perfect condi... もっと見る
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I needed a chronograph watch due to a job change where I am now charging by 6-minute intervals and I have trouble calculating time expended. The watch needed to look professional, too. I couldn't have... もっと見る
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4.2
ほぼ満足
577件のレビュー
最近のレビュー依頼の記録はありません
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ネガティブなレビューの 100％に回答しています
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この企業のTrustpilot 利用方法
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Excellent service
Excellent service. Great product and very fast delivery. Highly recommended
2021年9月9日
自発的なレビュー
Citywatches からの回答
Dear Vladimir,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Casio mens watch
Very pleased with my purchase. Will definitely use your online shop again.
2021年9月9日
自発的なレビュー
Citywatches からの回答
Dear Dawn,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Easy to order and was promptly…
Easy to order and was promptly dispatched from overseas, delivered to our door in New Zealand within 48 hours.
Very happy with purchase and will definitely buy again from City watches.
2021年9月2日
自発的なレビュー
Citywatches からの回答
Dear Customer,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
COVID-19 Lockdown support
Really supportive during a recent lockdown. couldn't have asked for more. The watch arrived quickly and was very well packaged. I couldn't rate this company more highly.
2021年9月1日
自発的なレビュー
Citywatches からの回答
Dear Tom,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Hi there
Hi there, I purchased a watch, I received great after sales support from your Customer Services team.
Thank You
Madelein
2021年9月1日
自発的なレビュー
Citywatches からの回答
Dear Madelein,
Customer satisfaction is always a number one priority for us. We are deeply sorry that that wasn't clearly demonstrated to you. I have emailed you directly and hope to hear back from you soon.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Awesome service, great price!
Awesome service, watch was better than I expected and came very quickly. Great price too! Highly recommend to anyone looking at purchasing a watch.
2021年8月24日
自発的なレビュー
Citywatches からの回答
Dear Mark,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Selection and Price…
A great selection of quality watches at very reasonable prices. Support your local!!!
2021年8月21日
自発的なレビュー
Citywatches からの回答
Dear Matt,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Citywatches からの回答
Dear Joseph,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Such an easy website to navigate
Such an easy website to navigate, with clear pictures of the watches and all the important information attached regarding each item.
The payment process was again so easy, and for the shipping to NZ, I had the item in my hand in about 4 business days.
Beautiful and 100% genuine watches.
The Seiko I purchased is heavy, solid and a truely beautiful timepiece.
I will definitely be ordering again.
2021年8月13日
自発的なレビュー
Citywatches からの回答
Dear Pierre,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Citywatches - great service, great products.
Citywatches have a huge range to choose from so it was easy to find one that suited me. Prices are so much cheaper than NZ so this was the second watch that I could not have afforded here.
Once ordered I was kept well informed of the processing and dispatch of the watch. Arrived within ten days! The watch was true to the advertisement.
Great service, great product!
2021年8月12日
自発的なレビュー
Citywatches からの回答
Dear Peter,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Speedy service
2021年8月6日
自発的なレビュー
Citywatches からの回答
Dear Tejasree,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
So, I ordered the watch on a Friday…
I ordered the watch on a Friday morning, with shipping being Ex Singapore to New Zealand. When I woke up to prepare for work on Monday, the watch had been delivered. I had ample communication from Citywatches the whole time, plus they supplied all relevant tracking/shipping info. All in all, a flawless experience and I would definitely buy from them again.
2021年7月27日
自発的なレビュー
Citywatches からの回答
Dear Andrew,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
G-shock mudmaster
Great experience and I am very happy with my watch. Watch was delivered in 4 days and was well packaged. Thanks again guys
2021年7月16日
自発的なレビュー
Citywatches からの回答
Dear Mark,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Fantastic quality
Both watches i have bought have been of excellent quality and arrived very quickly. will definitely buy again.
2021年6月30日
自発的なレビュー
Citywatches からの回答
Dear Cody,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
The watch I have received seems to have…
The watch I have received seems to have a smaller face than I expected. Have not worn it yet due to it not being the size I wanted. Wondering if I would be able to send the watch back in it's box and get a refund.
Thanks,
Zane
2021年6月28日
自発的なレビュー
Citywatches からの回答
Dear Zane,
Thank you for sharing your experience with us.
Yes, you can send the watch back to us for return/exchange, we have a 30
days return/exchange policy.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Prices were great
Prices were great. Order process simple and best of all the delivery and tracking information was excellent. Watches were delivered within 4 days of ordering.
2021年6月25日
自発的なレビュー
Citywatches からの回答
Dear Danny,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Highly Satisfactory Process
Highly satisfactory process. Placed an order, contact made immediately. Received item in under 5 days. Watch is perfect, so good that you have just got yourself a regular buyer. Looking forward to the many more purchases to come.
2021年6月24日
自発的なレビュー
Citywatches からの回答
Dear Shane,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Superb customer service
I bought an Invicta 30091 in stainless steel.
The watch was very well packaged as to why it came in pristine condition.
The watch was also delivered 1 week earlier than expected. Citywatches.co.nz will be recommended to my friends and family.
2021年6月23日
自発的なレビュー
Citywatches からの回答
Dear Ian,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
My fourth purchase from Citywatches...
My fourth purchase from Citywatches. Nice site and as usual fantastic customer service and quick delivery via DHL. I will definitely be going back next time Imm looking for a new watch.
2021年6月16日
自発的なレビュー
Citywatches からの回答
Dear Tim,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
Watch arrived very quickly in perfect…
Watch arrived very quickly in perfect condition. The whole purchase process was simple and quick.
2021年6月11日
自発的なレビュー
Citywatches からの回答
Dear Chris,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.co.nz
Best Regards,
Sally
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