Wow. Just wow. Justyna and her team work so hard to deliver the BEST customer experience. You can tell they are a family firm. Brilliant personal contact. No AI assistants. Our sofa was delivered as q... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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David the showroom employee was excellent and understood my requirements. Going that extra mile to complete my sofa purchase within my timetable.. 5 Stars......
Beautiful and fashion furniture😍🤩 withaffordable price and finance 0% available and the loan was approved in seconds 😀. Great customer services, hence, there was a delay on the deliver date but w... もっと見る
Do not be misled by the high rating — my experience was the complete opposite. I ordered a sofa on 18 January and was told the lead time would be 4–6 weeks (invoice stated 5–7 weeks). After a mont... もっと見る
企業が回答しました
企業情報
当該企業による記述
Stylish home furniture. Affordable prices. ❤️ Home delivery available 🚛 Finance 0% 🏡 Birmingham Showroom with parking ✅ est. 2010. Well-trained and helpful staff.
連絡先
431 Tyburn Road , B24 8HJ, Birmingham, 英国
- 01213278529
- sales@cjcfurniture.co.uk
- cjcfurniture.co.uk
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100%に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Kupiłam przepiękny narożnik jestem…
Kupiłam przepiękny narożnik jestem bardzo zadowolona i moja rodzina :)przesypatyczni ludzie tam pracują,dostawa zgoodnie z zamowieniem polecam z całego serca 💕
Large variety of good quality furniture…
Large variety of good quality furniture at affordable rate .best customer services .specifically services received from Nick is much appreciated.all the staff members are really helpful and highly recommended
From Kingsheath
Fantastic furniture
We purchased wardrobes and bedside tables and chest of draws for two bedrooms, also ratton garden furniture, the sales team was very polite,and explained everything to us before we purchased, we was told there would be a long wait due to the war in Russia Pluss Christmas, we was contacted by cjc to tell us on the delivery date, we was then given a time window that delivery would arrive, and true to there word items came on time, cjc gave us the name of a installer for our furniture (pioter), we had them all installed wich taken 5 hours, they look absolutely fantastic, the price is amazing, we would highly recommend cjc and we will be buying from again. Big thanks to all at cjc, and to Pioter, who installed them.
Ordered a lovely set of furniture and…
Ordered a lovely set of furniture and arrived within two days! Fantastic service and overall experience! Highly recommend. Thank you CJC.
From start to finish these guys were…
From start to finish these guys were brilliant. Communication, delivery and product all to the highest standard.
Perfect shop
Delivery was on time. I was well informed through the process. Good quality sofa beds and furniture. Delivery man very kind and with a lot of experience. The best and kindest shop assistant.

CJC Furniture からの回答
Lovely furniture, very helpful and friendly staff
Me and my husband Ordered a tv unit form CJC furniture very happy with the product it looks great with lovely detail, did have a slight issue that one of the parts were slightly damaged however when my husband contacted CJC furniture to tell them this issue they were amazing in helping us and sent out a new part straight away, very friendly very helpful staff and the tv unit again looks great, very happy a family member recommended them to us as I’d been searching for a unit but had no luck until I came across CJC furniture would definitely order other furniture from them in the future, thanks again 😊

CJC Furniture からの回答
Staff did a good job helping us choose…
Staff did a good job helping us choose what we wanted

CJC Furniture からの回答
Dawid the manager at cjc furniture is…
Dawid the manager at cjc furniture is what all business need and should Inspire to be, his customer service is absolutely incredible, its what all business need, he solved my query so fast & efficient I was lost for words, after one call my situation was resolved and within a couple days, I had my new mattress to my home, when I purchased my mattress couple months back where I first met him in store with my mom as I was buying her a mattresses, he made sure we was looked after, his knowledge of products which would best suit my mom was incredible, when you make purchases you want the best of both worlds, amazing products and amazing customer service, and we had both, which made me want to spend my money with them, and secondly that's why I wrote a review on google. Fast forward couple months later and the service i received was as exceptional as the first, dawid is a asset to the company , great service always starts from the top, for me what describes amazing customer service is professionalism, patience, and people first attitude and dawid has that and more, so thanks so much to dawid and the people at CJC furniture you are all amazing and should be proud at what you deliver because it is exceptional.

CJC Furniture からの回答
Polecam,sofa pierwszej jakości,firma…
Polecam,sofa pierwszej jakości,firma przyjazna klientowi,otwarta na sugestie i bardzo pomocna.
Dziękuję i polecam
I recommend it, a first-class sofa, a customer-friendly company, open to suggestions and very helpful.
Thank you and I recommend it

CJC Furniture からの回答

CJC Furniture からの回答
The sofas are affordable and great…
The sofas are affordable and great quality! Service is great also people are down to earth and have a people centred approach. They even provided a service to have a look at the sofa; as a wheelchair user it was difficult to assemble for obvious reasons, however couldn’t have asked for a more disability confident organisation.
Definitely the place to go for a sofa!

CJC Furniture からの回答
The staff was very helpful
The staff was very helpful, friendly and professional. They answered all my questions and advised me. Special kudos to David, cheers mate!

CJC Furniture からの回答
Good prices
The customer service is very good especially Dawid one of the sales guys.

CJC Furniture からの回答
Brilliant furniture
Very fast and professional customer service, excellent furniture. I fully recommend for all. Well done CJC

CJC Furniture からの回答
Received new covers and inserts for my…
Received new covers and inserts for my sofa and I am beyond happy with the service received from Dawid at CJC. Would definitely recommend to anyone looking at new furniture for their house

CJC Furniture からの回答
Purchased PVC shed from CJC
Purchased PVC shed from CJC. As I live in Northern Ireland I emailed them enquiring about delivery charges, they replied advising me it would cost £59.95. This price was still a good deal so I purchased the shed and paid £59.95 for delivery plus cost of shed. A few days prior to delivery I received a phone call advising me there would be a further £24.95 as I live in N. Ireland. I explained I had enquired about delivery cost prior to purchase and had received an email confirm £59.95. The lady kept saying “ the shed won’t be delivered if you do not pay the extra amount”.I was then asked if I wished to cancel my order. I asked to speak to the manager, her response wasn’t much better. During our conversation she told me the company they use to monitor internet purchases had made a mistake and that particular staff member will be spoken to. As she had confirmed it was a mistake of one of THEIR employees i asked why was I, the customer, having to incur this extra charge.?? I eventually asked if they could not wave the £24.95 they were asking for. I was told “we are too small a business”. The attitude of both staff members was unacceptable. I would advise anyone ordering online to confirm several times the delivery charges.
At the end of the frustrating phone call I purchased my shed and paid the extra fee, which on my CJC invoice states the £24.95 is for ‘delivery surcharge eBay’. I purchased the shed from CJC website not eBay. Customer service retraining courses required with both ladies I spoke to, one of who stated she was the owner/ manager

CJC Furniture からの回答
superb furniture outlet
superb furniture outlet
from sales person to the delivery driver who i must say was excellent
will use again and would use over and over again for our furniture and home goods needs
thank you

CJC Furniture からの回答
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