ClarityPay レビュー 

310
•
TrustScore 5段階評価の4.5

4.7

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I spoke with Miles, she made the process pleasurable, took care of my concerns. I think all customer service reps should be as professional as Miles. My only complaint is the message stating how long... もっと見る

企業が回答しました

5つ星のうち3の評価

Rough start making prepayments on my account. I was set up on auto pay & every time I made an additional payment it took money out for the next months autopay… super frustrating! Several calls later,... もっと見る

5つ星のうち5の評価

I had an issue & He was very helpful found a plan that was suitable & made me not stress since I am 32 weeks pregnant he worked with me & made me feel heard in this uncertain situation that just happe... もっと見る

企業が回答しました

5つ星のうち5の評価

I’m new to Clarity Pay, and I received a welcome call from Henry today. He took the time to explain how my loan works, how payments and AutoPay work, and answered all of my questions thoroughly. He ma... もっと見る

企業が回答しました

企業情報

当該企業による記述

Flexible payment plans for the moments that matter. Pay over time with clear terms and excellent service — making important purchases possible with peace of mind. From upfront clarity to better rates, flexible scheduling, and live support, ClarityPay makes managing big purchases simple.


連絡先

4.7

優良

TrustScore 5段階評価の4.5

310件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 87%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(310)

過去12か月のレビュー数: 298件

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5つ星のうち1の評価

Unfair Billing Practices & Misleading Payoff System

I am writing this review to warn others about unfair billing and interest practices by Clarity Pay.

I scheduled a full account payoff directly through their website. However, instead of freezing the balance upon setting up the payoff date, the company claims it takes 4 to 6 business days to process the transaction. During this processing window, they continue to accrue and add interest daily to my account.

It is completely unacceptable to penalize customers with additional daily interest fees for standard processing delays on a payoff that was already scheduled and authorized. This practice feels predatory and misleading. Prospective customers should be aware of these hidden costs and delays before taking out a loan with Clarity Pay.

2026年7月20日
自発的なレビュー
ClarityPay ロゴ

ClarityPay からの回答

Hi Gary, thank you for raising this. We understand the importance of a timely payoff process. We are reviewing your account and the applicable processing timeline to better understand the circumstances, and a member of our team will follow up with you directly no later than the end of this week. You can also reach us at support@claritypay.com with any additional questions.

5つ星のうち2の評価

Singed up for an online Tik Tok Shop…

30 days no refund! SiGNED up for an online Tik Tok Shop "academy . First mistake! They charged me $6000 I used Clarity Pay who charged me $300 upfront. To my surprise, after I secured financing via Clarity this "Academy" tried to charge me an additional $2000 after securing the loan. I cancelled it and they did unwind the loan and it took them about 2 weeks to complete everything. HOWEVER, its over 30 days and have sent MULITPLE emails to Clarity who advised me it takes 30 days to process my $300 refund they required UPFRONT. Im glad i didnt take the loan and used my cc. This whole thing was a mistake from the beginning LESSON LEARNED. I JUST WANT MY $300 PLUS INTEREST SINCE THATS THE ONLY REASON WHY YOU WOULD WAIT 30 DAYS TO SEND A REFUND BACK THANK YOU June 21 still no response from Clarity. I started this rquested In June. Refund Received Finally

2026年6月10日
自発的なレビュー
5つ星のうち5の評価

The comfortability that clear choice…

The comfortability that clear choice gave me when I walked in for the console, from the time I picked up the phone to call to make the appointment into the time I walked out with my teeth in my mouth been nothing but great news great achievement, greater more opportunities, and I could not have been more happy in my life to have invest in my mouth. One thing I was told you can’t put a price on a pretty smile and clear choice gave me that so I am for grateful for the team at choice. We’re doing what they did for me thank y’all so much as an organization I will be referring people to their choice. My brother thought next thank you clear choice. and all the staff.

2026年6月3日
自発的なレビュー
5つ星のうち1の評価

LIES AND UNTRUTHS

UPDATE!!!!!!!
1- I tried calling the company back several times and was told that the supervisor would call me back- Phone Tag Nightmare!
2-I had my bank cancel one of the double payments- Clarity never mentioned they would refund the money- I never spoke to them on the phone
3-When my bank canceled the payment Clarity started sending me late payment notices via text and email
4- I call in again to let them understand that THEY WERE NOT GOING TO KEEP BOTH PAYMENTS AND TO UPDATE MY ACCOUNT JUNE WAS PAID
5- LORD HELP ME WITH THIS TYPE OF UNPROFESSIONALISM
________________________________________________________
I made my payment early and the company still took out another payment causing my banking account to overdraft- The company refuse to refund the second payment and or reimburse me for the overdraft fee.
COMPLETELY IRRESPONSIBLE - OR DESPARATION TO COLLECT ANY AND ALL MONEY BY ANY MEANS NECCESSARY

2026年5月31日
自発的なレビュー
ClarityPay ロゴ

ClarityPay からの回答

Thank you for sharing your feedback, Vaden. We understand how frustrating an unexpected overdraft can be.

Our records show that two separate payments were submitted on 05/28 - one scheduled ACH and an additional payment made, the same day. As soon as your concern was brought to our attention, we submitted a refund request for the extra payment.

We've made multiple attempts to reach you by phone and email and want to make sure this matter is fully resolved to your satisfaction. Please call us at 1-800-272-6100 at your convenience and request to speak to a supervisor.

5つ星のうち5の評価

I was helped today by Customer Service…

I was helped today by Customer Service Representative J.M. He was very clear in helping me understand my payment history as recorded in my bank transactions statement. I am relieved that I am up to date now on my payments and that no late fee is being charged to me because my payment "bounced" on May 20 due to insufficient funds. J.M. assured me that I would see the record of this payment being re-submitted in 2-3 business days. J. M. was quite professional and considerate in answering my questions. I let him know on the phone call that I was very grateful for his help. Thank you, Clarity Pay!

2026年5月23日
自発的なレビュー
ClarityPay ロゴ

ClarityPay からの回答

We're glad that J.M. could help take care of that for you. Thanks for sharing, Susan.

5つ星のうち5の評価

Customer Service Superman

Kevin not only helped me with a difficult situation, he by far is the best customer service rep I've ever spoken to. You have a wonderful employee in that man. I'm sorry I talked his ear off though. Lol
Manda Wyatt Martinez

2026年5月20日
自発的なレビュー
5つ星のうち1の評価

So recently my bank account was…

So recently my bank account was compromise I called the company to explained what happened and how my funds are frozen for about 15 days. The representative pretty much told me o well have a family member pay for it, or we will charge you a late fee. Very insensitive I will not recommend them at all.

2026年5月18日
自発的なレビュー
ClarityPay ロゴ

ClarityPay からの回答

We're sorry to hear this experience left you feeling unsupported, especially during such a stressful situation. We take feedback like yours seriously.

Upon reviewing your account history and your follow-up email to our support team, a supervisor reached out to you directly to address your concerns, including waiving applicable late fees.

We appreciate you bringing this to our attention and hope the resolution met your expectations.

5つ星のうち5の評価

River did an amazing job helping me out…

River did an amazing job helping me out today. My checking account was sadly hacked and my debt card on file was no longer valid. He helped me remove that card and update my new one. He answered all my questions and was very nice.

2026年5月13日
自発的なレビュー
5つ星のうち5の評価

Exceptional and Outstanding Service

I recently worked with Mark from the ClarityPay backend team on my settlement loan, and I am so grateful for his support. From start to finish, Mark’s knowledge, professionalism, and kindness made a difficult time much easier. He offered clear guidance, constant reassurance, and genuine care that turned a stressful experience into a manageable one.

Mark did everything possible within his means, and I truly felt like I had a trusted friend by my side throughout the process. He is an exceptional representative and a tremendous asset to ClarityPay. I am deeply appreciative of his dedication and outstanding service. Thank you, Mark, for making such a difference in my life.

2026年5月11日
自発的なレビュー

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