I spoke with Miles, she made the process pleasurable, took care of my concerns. I think all customer service reps should be as professional as Miles. My only complaint is the message stating how long... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
I spoke with Miles, she made the process pleasurable, took care of my concerns. I think all customer service reps should be as professional as Miles. My only complaint is the message stating how long... もっと見る
企業が回答しました
Rough start making prepayments on my account. I was set up on auto pay & every time I made an additional payment it took money out for the next months autopay… super frustrating! Several calls later,... もっと見る
I had an issue & He was very helpful found a plan that was suitable & made me not stress since I am 32 weeks pregnant he worked with me & made me feel heard in this uncertain situation that just happe... もっと見る
企業が回答しました
I’m new to Clarity Pay, and I received a welcome call from Henry today. He took the time to explain how my loan works, how payments and AutoPay work, and answered all of my questions thoroughly. He ma... もっと見る
企業が回答しました
Flexible payment plans for the moments that matter. Pay over time with clear terms and excellent service — making important purchases possible with peace of mind. From upfront clarity to better rates, flexible scheduling, and live support, ClarityPay makes managing big purchases simple.
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 87%に回答しています
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この企業のTrustpilot 利用方法
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Jenny was very comforting and helpful with my questions.
Jenny was very helpful in handling my questions and request.
Jenny was kind and able to answer all my questions and concerns.
I am writing this review to warn others about unfair billing and interest practices by Clarity Pay.
I scheduled a full account payoff directly through their website. However, instead of freezing the balance upon setting up the payoff date, the company claims it takes 4 to 6 business days to process the transaction. During this processing window, they continue to accrue and add interest daily to my account.
It is completely unacceptable to penalize customers with additional daily interest fees for standard processing delays on a payoff that was already scheduled and authorized. This practice feels predatory and misleading. Prospective customers should be aware of these hidden costs and delays before taking out a loan with Clarity Pay.

ClarityPay からの回答
30 days no refund! SiGNED up for an online Tik Tok Shop "academy . First mistake! They charged me $6000 I used Clarity Pay who charged me $300 upfront. To my surprise, after I secured financing via Clarity this "Academy" tried to charge me an additional $2000 after securing the loan. I cancelled it and they did unwind the loan and it took them about 2 weeks to complete everything. HOWEVER, its over 30 days and have sent MULITPLE emails to Clarity who advised me it takes 30 days to process my $300 refund they required UPFRONT. Im glad i didnt take the loan and used my cc. This whole thing was a mistake from the beginning LESSON LEARNED. I JUST WANT MY $300 PLUS INTEREST SINCE THATS THE ONLY REASON WHY YOU WOULD WAIT 30 DAYS TO SEND A REFUND BACK THANK YOU June 21 still no response from Clarity. I started this rquested In June. Refund Received Finally
I had canceled memberships but was still being charged, Alan with claritypay helped me work the issue to stop the charges.
The comfortability that clear choice gave me when I walked in for the console, from the time I picked up the phone to call to make the appointment into the time I walked out with my teeth in my mouth been nothing but great news great achievement, greater more opportunities, and I could not have been more happy in my life to have invest in my mouth. One thing I was told you can’t put a price on a pretty smile and clear choice gave me that so I am for grateful for the team at choice. We’re doing what they did for me thank y’all so much as an organization I will be referring people to their choice. My brother thought next thank you clear choice. and all the staff.
UPDATE!!!!!!!
1- I tried calling the company back several times and was told that the supervisor would call me back- Phone Tag Nightmare!
2-I had my bank cancel one of the double payments- Clarity never mentioned they would refund the money- I never spoke to them on the phone
3-When my bank canceled the payment Clarity started sending me late payment notices via text and email
4- I call in again to let them understand that THEY WERE NOT GOING TO KEEP BOTH PAYMENTS AND TO UPDATE MY ACCOUNT JUNE WAS PAID
5- LORD HELP ME WITH THIS TYPE OF UNPROFESSIONALISM
________________________________________________________
I made my payment early and the company still took out another payment causing my banking account to overdraft- The company refuse to refund the second payment and or reimburse me for the overdraft fee.
COMPLETELY IRRESPONSIBLE - OR DESPARATION TO COLLECT ANY AND ALL MONEY BY ANY MEANS NECCESSARY

ClarityPay からの回答
I was helped today by Customer Service Representative J.M. He was very clear in helping me understand my payment history as recorded in my bank transactions statement. I am relieved that I am up to date now on my payments and that no late fee is being charged to me because my payment "bounced" on May 20 due to insufficient funds. J.M. assured me that I would see the record of this payment being re-submitted in 2-3 business days. J. M. was quite professional and considerate in answering my questions. I let him know on the phone call that I was very grateful for his help. Thank you, Clarity Pay!

ClarityPay からの回答
Kevin not only helped me with a difficult situation, he by far is the best customer service rep I've ever spoken to. You have a wonderful employee in that man. I'm sorry I talked his ear off though. Lol
Manda Wyatt Martinez
So recently my bank account was compromise I called the company to explained what happened and how my funds are frozen for about 15 days. The representative pretty much told me o well have a family member pay for it, or we will charge you a late fee. Very insensitive I will not recommend them at all.

ClarityPay からの回答
No complaints so far hopefully the course that I got the loan for is a real deal but so far everything has been smooth
River did an amazing job helping me out today. My checking account was sadly hacked and my debt card on file was no longer valid. He helped me remove that card and update my new one. He answered all my questions and was very nice.
She tried everything she could to help me even with me being snappy thats good customer service 🙂
I recently worked with Mark from the ClarityPay backend team on my settlement loan, and I am so grateful for his support. From start to finish, Mark’s knowledge, professionalism, and kindness made a difficult time much easier. He offered clear guidance, constant reassurance, and genuine care that turned a stressful experience into a manageable one.
Mark did everything possible within his means, and I truly felt like I had a trusted friend by my side throughout the process. He is an exceptional representative and a tremendous asset to ClarityPay. I am deeply appreciative of his dedication and outstanding service. Thank you, Mark, for making such a difference in my life.
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