Rough start making prepayments on my account. I was set up on auto pay & every time I made an additional payment it took money out for the next months autopay⊠super frustrating! Several calls later,... ãã£ãšèŠã
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I had an issue & He was very helpful found a plan that was suitable & made me not stress since I am 32 weeks pregnant he worked with me & made me feel heard in this uncertain situation that just happe... ãã£ãšèŠã
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Iâm new to Clarity Pay, and I received a welcome call from Henry today. He took the time to explain how my loan works, how payments and AutoPay work, and answered all of my questions thoroughly. He ma... ãã£ãšèŠã
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Jenny was very helpful. She asked about my day and small conversation while pulling up my records, was very information with my questions and noticed there was an error with information which I gav... ãã£ãšèŠã
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Flexible payment plans for the moments that matter. Pay over time with clear terms and excellent service â making important purchases possible with peace of mind. From upfront clarity to better rates, flexible scheduling, and live support, ClarityPay makes managing big purchases simple.
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The agent I spoke to was very patientâŠ
The agent I spoke to was very patient and understanding. He explained why he called and asked pertinent questions.

ClarityPay ããã®åç
IT MADE EASIER TO NOT BE WORRIED ABOUTâŠ
IT MADE EASIER TO NOT BE WORRIED ABOUT PAYMENTS EVERY TIME.

ClarityPay ããã®åç
Gabby was very patient and superâŠ
Gabby was very patient and super helpful!

ClarityPay ããã®åç
Good Evening
Good Evening, Gabby was amazing & very knowledgeable/supportive with me on the call.

ClarityPay ããã®åç
FORMAL COMPLAINT REGARDING LUXâŠ
FORMAL COMPLAINT REGARDING LUX BLUEPRINT AND CLARITY PAY
I timely notified Lux Blueprint that, due to a family emergency, I no longer wished to participate in the program or continue with the associated financing. I made my cancellation request at the beginning of the transaction and clearly communicated that I did not want the loan or services to continue.
Despite my prompt notice and repeated efforts to resolve the matter, the financing has not been properly cancelled, refunded, or cleared. I have instead been left dealing with Lux Blueprint, Clarity Pay, and third-party vendors, with each party failing to provide a clear and final resolution.
I dispute the continued obligation on this account because I timely communicated my cancellation and have consistently attempted to resolve the matter. I am also concerned that the continued maintenance, collection, or reporting of this disputed account may cause unwarranted damage to my credit.
I demand that the parties promptly investigate my cancellation request, cancel the associated financing to the extent required under the applicable agreements and law, refund any amounts improperly charged, and correct any inaccurate credit reporting. I further request written confirmation of the final resolution and that no further collection activity or unauthorized charges occur while this dispute is being investigated.
I have retained records of my cancellation request and subsequent communications and am prepared to provide those records as evidence supporting my complaint. I also report them BBB for future clint buyer be ware.........

ClarityPay ããã®åç
Great Customer Service
Great Customer Service. Thank you, ClarityPay!

ClarityPay ããã®åç
Thank you Barney for your attentivenessâŠ
Thank you Barney for your attentiveness and clarity on the call! Great customer service!!

ClarityPay ããã®åç
Jenny was helpful and friendly
Jenny was friendly, helpful, and walked me through how to best access my ClarityPay account.

ClarityPay ããã®åç
Thank you for your quick and prompt response
I was helped by Jennie and she was able to answer all my questions without a hesitation.

ClarityPay ããã®åç
The great service and quick answer alsoâŠ
The great service and quick answer also the phone call got hang up and I got a call back to

ClarityPay ããã®åç
Jennies pleasent and accommodatingâŠ
Jennies pleasent and accommodating service.
Thank you Jennie!

ClarityPay ããã®åç
I just had Oral Surgery last week
I just had Oral Surgery last week, and I've been out from work for the past week or so...but your agent Gabi was helpful and understanding in scheduling my payment date from 9/3 to 9/10. I appreciate very much the assistance that she provided for me, and I am very grateful for that....Thank You!!

ClarityPay ããã®åç
The man I talked to was polite andâŠ
The man I talked to was polite and answered my questions. Thank you Clarity Pay.

ClarityPay ããã®åç
The representative was able to guide usâŠ
The representative was able to guide us through the website to answer our questions.

ClarityPay ããã®åç
Jenny is was a great assistant
Jenny is was a great assistant. She was able to answer all my questions with professionalism .

ClarityPay ããã®åç
I need this reversed and out my name!!
Customer Rep. Jan was very helpful she took the time to really listen and hear my problem, she gave me comfort in sharing with me a possible way or solution to resolve the issue I am experiencing. I am so pleased she is the one I connected with, the customer service was A+ thanks again!

ClarityPay ããã®åç
Eunice's Assistance
Eunice was very pleasant and knowledgeable about the material. She gave clear and concise instructions to assist me in opening my account on the website. I enjoyed working with her.

ClarityPay ããã®åç
Awesome service
Getting a courtesy call to check if everything is working the way it should, if I got what I paid for and even offer to walk me through their portal was awesome. Have to say one of a kind!! Great job! Gabby was wonderful!!
Thank you!

ClarityPay ããã®åç
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