Fantastic holiday. Hassle free & easy to understand communication from Classic holidays from day 1. In Egypt all transfers & support was great. Guides & excursions were superb and not oversized.... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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We had the most amazing experience. The excursions were beyond our imagination and the guides are so knowledgeable it really adds to the experience. It’s a hectic schedule but well worth it. The Royal... もっと見る
Classic Holidays must have put so much organisation into this holiday, everything went seamlessly. We were provided with all the information we needed beforehand, but Classic Holidays were always jus... もっと見る
We have just returned from our wonderful 10 day nile cruise and stay in Cairo. The booking went so smoothly. It was quite possibly one of the best holidays we have had. Hany was our main guide and... もっと見る
企業情報
当該企業による記述
Classic Holidays is the UK's leading Nile Cruise Specialist, offering exceptional cruises along the magnificent River Nile. With over four decades of experience, we deliver unmatched knowledge, outstanding customer service, and expertly curated itineraries to explore Egypt’s wonders. Our Nile cruises combine luxurious comfort with rich cultural immersion, giving guests exclusive access to iconic landmarks like Luxor, Karnak, and the Valley of the Kings. Meticulous attention to detail ensures that every journey is seamless and memorable. At Classic Holidays, our dedicated team provides personalised service at every step, setting us apart from other travel providers. We offer a diverse range of cruises, from intimate boutique vessels to luxurious liners, catering to all preferences and budgets. Our reputation as the UK’s foremost Nile cruise specialist is built on consistently exceeding expectations, providing unforgettable experiences that inspire lifelong memories. Discover the magic of ancient Egypt with Classic Holidays—the preferred choice for discerning travellers seeking extraordinary adventures on the River Nile.
The Classic Holidays Promise
Guaranteed Excellence from the UK’s Leading Nile Cruise Specialist
Book confidently with Classic Holidays—your journey is protected by our peace of mind guarantee. As the UK’s leading Nile Cruise Specialist, we promise exceptional service, transparent pricing, and dedicated customer support, ensuring your Nile cruise exceeds every expectation.
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4.8
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333件のレビュー
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Probably our trip of a lifetime
Probably our trip of a lifetime. A memorable 14 night visit to Eqypt. 3 nights in Cairo (Steigenberger Pryamids Hotel), 7 nights along the Nile cruising on MS Royal Princess and 4 nights at Old Palace Resort, Hurgada.
Everything went to plan and was clearly explained in the pre-trip information pack. Food was excellent with plenty of choice and a dazzling array of desserts.
What really made the experience so wonderful were the tour guides. Mena in Cairo, 2 full days including, the pyrmaids, the Sphinx, Great Egyptian Museum, Memphis, Saqqara. The Cairo Citadel Mosque. Then Adil Alfons while on the cruise, 15 individual excursions. Both of these gentlemen were knowledgable, empathetic and passionate about their country, the culture and the history. Both went beyond expectations with care advice as tempertures soared above 42 degrees and with practical guidance to surmount the many street vendors which accosted us; some small children.
The transfers and transport by coach, boat and plane all carefully crafted.
Being driven in Cairo along an 8 lane single direction highway, with no apparent lane discipline, sometimes seeing families of 4 on a moped and the incessant gentle beeping appears almost nightmarish compared with UK standards.
It's impossible to adequately reflect on just how much we experienced in this trip, much to our delight, despite some very early starts and some quite exhausting days.
2026年5月8日
自発的なレビュー
Classic Holidays からの回答
Hi Mr Wise,
Thank you so much for sharing such a wonderful and detailed review. We’re delighted to hear that your 14-night holiday through Cairo, along the Nile and on to Hurghada was a trip of a lifetime.
It’s especially lovely to hear your comments about Mena and Adil. We work with highly experienced and knowledgeable Egyptologist guides, and their passion, expertise and genuine care for our guests can make such a difference to the overall experience. We’ll be sure to pass on your very kind words to them both.
We’re also pleased that everything ran smoothly, from the accommodation and excursions to the carefully arranged transfers and transport. Egypt can certainly involve some early starts, but as you experienced, they allow you to see and experience an extraordinary amount of this fascinating country.
Thank you for choosing Classic Holidays and for your recommendation. We’re thrilled that your Egyptian adventure created so many unforgettable memories.
Amazing Nile cruise
Amazing holiday to a wonderful location. We were looked after for the whole trip and the guide was lovely.
2026年4月17日
自発的なレビュー
Classic Holidays からの回答
Hi Sue,
Thank you for your lovely review. We’re delighted to hear that you had an amazing Nile cruise and felt well looked after throughout your holiday. It’s also wonderful to hear that you enjoyed your time with your guide.
Thank you for choosing Classic Holidays, and we hope you returned home with many unforgettable memories of Egypt.
Great time, we'd love to go back
My friend and I went on a 10 day holiday to Egypt - 7 nights Nile cruise and 3 nights at the Red Sea. We wanted the Royal Princess boat for its Poirot decor which we loved.
We cannot fault the boat and Adel and Marco, the guides, were very knowledgeable Egyptologists and our trips were absolutely amazing. The weather was hotter than I expected for April - it was 32 to 36° - but the boat was well air conditioned and sitting on deck was a joy.
The food on the Royal Princess was also very good with a great variety of meats, salads, vegetables, breads and finger deserts. They did cater for a girl at our table who was gluten free but she preferred her own bread which she brought with her. The restaurant staff were all lovely, from the boys with their cheeky grins to Mohamed who was very kind, nothing was too much trouble.
Thank you for giving us a lovely time =)
Gemma & Jennifer
2026年4月20日
自発的なレビュー
Classic Holidays からの回答
Thank you, Gemma and Jennifer, for such a lovely review. We’re delighted that you enjoyed your Nile cruise aboard the Royal Princess and your time at the Red Sea. The Royal Princess certainly has a wonderful character and charm, so we’re pleased you loved its distinctive Poirot-style décor.
It’s fantastic to hear your comments about Adel and Marco. Their knowledge and experience as Egyptologists really help bring the incredible history and sights of Egypt to life, and we’re so pleased your excursions were such a highlight.
We’ll also be sure to pass on your kind words to Mohamed and the team on board. It sounds like they helped make your time on the Royal Princess even more memorable.
Thank you for choosing Classic Holidays. We’d love to welcome you both back to Egypt again!
An overall wonderful experience from…
An overall wonderful experience from start to finish. All the transfers were smooth from the airport to the boat & then to the hotel after. The traditional boat, MS Royal Princess in our eyes made the experience more authentic. A great choice of food & drink on the boat with a chef corner for fried eggs or omelettes. The staff were very attentive. All areas were very clean & the room was cleaned twice a day. We had a small leak from our shower & that was sorted straight away. A very reasonable price shop for gifts & items of clothing & also a small jewellery shop too. Option if needed to buy internet at reception. We used the very efficient laundry service. Our guides were very informative & all the trips out were hugely enjoyable. We felt very safe at all times. Would highly recommend.
2026年4月13日
自発的なレビュー
Classic Holidays からの回答
Hi Bridget,
Thank you so much for your wonderful review and recommendation. We’re delighted to hear that everything ran smoothly from start to finish and that you felt well looked after and safe throughout your holiday.
It’s lovely to hear how much you enjoyed the traditional character of the MS Royal Princess, as well as the excellent food, cleanliness and attentive service from the team on board.
We’re also very pleased that our knowledgeable Egyptologist guides made your excursions so enjoyable and informative, helping you get the most from the incredible sights and history of Egypt.
Thank you for choosing Classic Holidays. We hope you returned home with many wonderful memories of your Nile cruise.
Fabulous guide and the excursions were…
Fabulous guide and the excursions were amazing. We were looked after so well by Adel and were in a lovely group of people. The boat was just what we had hoped for, classical and charming.
2026年3月28日
自発的なレビュー
Classic Holidays からの回答
Hi Wendy,
Thank you for your wonderful review. We’re delighted to hear how much you enjoyed your excursions and your time aboard the classical and charming Royal Princess.
It’s especially lovely to hear your comments about Adel. His knowledge and experience as an Egyptologist, together with the care he gives to our guests, really does make a difference, and we’ll be sure to pass on your kind words to him.
Thank you for choosing Classic Holidays. We’re so pleased you had such a memorable Nile cruise experience.
Fabulous experience with Classic
Fabulous experience with Classic. All ran very smoothly from booking to the whole trip. Boat standard very much as we expected. Hanny was an excellent guide around the temples and the crew on the boat were attentive and helpful. Food also well prepared and high standard. Didn’t have to think about a thing for 7 days with amazing trips included. Highly recommended
2026年3月30日
自発的なレビュー
Classic Holidays からの回答
Hello,
Thank you for taking the time to leave such a lovely review.
We are delighted to hear that everything ran so smoothly from the booking stage through to the holiday itself, and that the boat met your expectations. It is also wonderful to know that you enjoyed the included trips and were able to relax and make the most of the experience.
We were especially pleased to read your kind comments about Hany and the crew on board. Their knowledge, care and attention really do help make the holiday so memorable, and we will be very happy to pass your feedback on.
Thank you again for your recommendation. We really appreciate your support.
Kind regards,
Classic Holidays
Nile Cuise, M/S Semiramis
Just finishing a Nile cruise on the M/S Semiramis, and as a seasoned traveller we booked specifically to visit the ancient sites, in this instant it ticked all the boxes and was amazing, however, maybe it was a lack of foresight on our part but all the cruises we've sailed on you travel as a group with a company rep in attendance for the duration, joining together, tours and leaving together. This wasn't the case here.
When booking I asked the nationally of other passengers and was informed predominantly UK nationals, out of over 100 people onboard 6 English were travelling with Classic, and 3 English couples travelling independently, the majority being German, Egyptian and some French, again, mostly travelling independently, approximately onlly 20 people stayed the whole return journey, although the ship was always full. it was almost like the locals used this vessel as a bus service, jumping on at one port and leaving at the next..I'm not saying it affected our experience, the crew were wonderful, the ship was clean although quite worn out, as expected from a 25 year old with such a high turnover of passengers.
The cruise itself depends on expectations, you do not berth in Luxor, as advertised but 30 - 40 minutes up river, this was disappointing for us as being returning visitors we had plans had we been in the centre as we'd thought. Edfu, 2 hour stop to visit temple, all felt a bit rushed before continuing to KomOmbo, again 2 hour stop to visit temple and crocodile museum, due to late arrival this was done mostly in the dark, although being floodlit I found it rather inspiring, again very rushed, Then on to Aswan for Abu Simbel, some tours we organised ourselves through "Getyourguide" which worked out 50% cheaper than those offered onboard.
This for us ticked all our boxes, visiting all the famous sites and sailing on the Nile was awe inspiring, yes, there were 20 other ships doing the same route at the same time, and it could get busy, but we loved it.
Lastly, water is a necessity and I feel should be available free of charge at mealtimes and on excursions, charging $3 for a bottle which costs 20 Egyptian pounds (25pence) locally is slightly excessive, Beers were $5 and wine started at $20,
2026年4月16日
自発的なレビュー
Classic Holidays からの回答
Dear Cliff,
Thank you for taking the time to leave your review.
We are pleased to hear that the cruise delivered on the main reason for your trip, namely visiting Egypt’s remarkable ancient sites, and that you found the crew wonderful and the ship clean. It is also lovely to know that sailing on the Nile and seeing these historic places proved such a memorable experience for you.
We appreciate your feedback and are sorry that this particular sailing did not fully match the style of cruise experience you had expected. This vessel was used for a limited number of departures and is not part of our current main Nile cruise programme, and your comments have been noted as part of our ongoing review of the holidays we offer.
Thank you again for sharing your experience. We are glad that, overall, the trip still ticked so many of the boxes that mattered most to you.
Kind regards,
Classic Holidays
Fantastic holiday from start to finish
2026年3月27日
自発的なレビュー
Classic Holidays からの回答
Dear Julia,
Thank you for your lovely review.
We are so pleased to hear that you had a fantastic holiday from start to finish. It is always wonderful to know that our customers have had such a positive experience.
Thank you again for taking the time to share your feedback.
Kind regards,
Classic Holidays
This was an amazing cruise
This was an amazing cruise. All the trips were well planned and well timed. Our guide was superb. He was incredibly knowledgeable and ensured that anyone who needed support was given the help they needed. He was always aware of where the members of his group were. We had an incredible experience visiting so many wonderful sights The ship was lovely with great staff and a great variety of food at mealtimes. Thank you.
2026年3月9日
自発的なレビュー
Classic Holidays からの回答
Dear Maureen,
Thank you for your lovely review.
We are so pleased to hear that you had such an amazing cruise and that the trips were all well planned and well timed. It is wonderful to know that your guide helped make the experience so special through his knowledge, care and attention to everyone in the group.
We are also delighted that you enjoyed the sightseeing, the ship itself, the staff on board and the variety of food at mealtimes.
Thank you again for taking the time to share your experience. We really appreciate your kind comments.
Kind regards,
Classic Holidays
Pyramids and Nile cruise
Fantastic trip from start to finish and I have to say our best holiday so far.
We were looked after so well from before we had even left home. Thank uou Dean at Classic holidays.
The trip was super organised and it was very reassuring to be met at the airport and taken to our hotel, (and that applied to all elements of the whole trip actually).
The Steigenberger hotel was lovely and our rooms had pyramid views which we enjoyed very much. Food and staff were great and hotel was very clean.
The trip to the pyramids and sphinx was well organised but would have loved to have had more time there. The GEM museum is amazing and well worth visiting.
We then flew to Luxor to pick up the Nile cruise and again we were met at the airport before we had even collected our luggage and it just felt reassuring that we were being looked after so well.
The boat was just so lovely and the staff were so very happy and friendly. The food was amazing and varied and you certainly did not go hungry.
We were lucky to have Safwat as our brilliant guide and he was incredibly knowledgeable and very easy to listen to. Have to say a huge thanks to him for making it so interesting. On occasions we also had Hany who again was a brilliant guide too.
The trips were very well organised and were so very worthwhile. There were early starts but it meant we missed the crowds.
The whole trip was just fantastic from start to finish and really can’t fault it at all.
2026年2月27日
自発的なレビュー
Classic Holidays からの回答
Dear Sue,
Thank you so much for your wonderful review.
We are absolutely delighted to hear that this was your best holiday so far and that you felt so well looked after from before you had even left home through to the end of your trip. It is especially lovely to know that the arrangements throughout felt so reassuring and well organised.
Thank you also for your kind mention of Dean, Safwat and Hany. We will be very pleased to pass your comments on to them. It is wonderful to hear that their help, knowledge and care helped make your holiday such a memorable experience.
We are also so pleased that you enjoyed your stay at the Steigenberger, especially the pyramid views, and that you had such a positive experience on your Nile cruise with the boat, food, staff and excursions. We appreciate your comment about wanting a little more time at the Pyramids and Sphinx as well.
Thank you again for taking the time to share your experience. We are delighted that your holiday was such a fantastic one from start to finish.
Kind regards,
Classic Holidays
Nile Cruise MS Princess and Cairo Trip
This predominant cruise holiday on the Nile was excellently organised in every way. From the moment we landed at Luxor we were met by a rep and this level of service remained throughout including being escorted through the initial airport arrivals.
The food on board the MS Princess was buffet style but extremely good and varied with lots of fresh fruit and salads. The sweets were excellent.
Drink on board is mainly local wine and beer. The local beer Stella not to be confused with the Belgium variety is light and refreshing and costs about £2 for a large bottle. 4.5 abv. A bottle of wine is about £15 and very drinkable. Unless you intend drinking your own bodyweight in alcohol I wouldn’t recommend the all inclusive upgrade. The ship itself is in a 1920’s theme. It has apparently been upgraded recently. The cabins are spacious. My only niggle would be the bathroom which was tired and needs a refurbishment but functioned fine in view we were on a ship. The staff on the ship were excellent in every way. The group inclusive tipping regime is a great idea but doesn’t preclude additional tipping if you feel inclined, this is not expected however. The Egyptologists are excellent and as there were about 55 in our UK group we had Hany and Big George. They are incredibly knowledgeable and approachable and cannot do too much to make your experience as memorable as possible.
Seeing the included excursions to see the valley of the kings and queens,
Karnak, Philae Temple and many more was amazing. We opted for the trip to Abu Simbel also which is not to be missed but is a long day. The boat trip to the bird sanctuary was also well worth it.
Please be aware Egypt is a developing country and therefore sadly there is a lot of poverty, street dogs working animals etc. This inevitably means western tourists are considered very wealthy which in context we are. Be prepared for being approached in order to sell you items. That being said this is not aggressive and a firm approach is sufficient if you do not want to buy. This is a relatively active holiday and a reasonable level of mobility is required. Much of the ground around the temples and sights is uneven and there is some walking and of course it’s a hot climate and there are some boats to board. A few in our group with some limited mobility did at times struggle but they were helped by others in the group. It’s not difficult at all but Just be aware of this if you have mobility issues. We also room the options of having a short stay in Cairo opting to stay at the Hyatt Regency at Giza. This is a lovely hotel and the food is fabulous.
We were escorted by another Classic Holidays Egyptologist “little”George who took us to the pyramids,
Sphinx and the new museum. He was great and it was an unforgettable amazing day. The museum could easily be a whole day experience but also you can see the main exhibits including the Tutankhamen area in a half day. We flew with Egypt Air. The planes were fine and food good also. No alcohol on these planes.
The planes are very hot so dress accordingly!! So a fabulous bucket list type holiday I would very much recommend.
2026年3月9日
自発的なレビュー
Classic Holidays からの回答
Dear Nick,
Thank you for taking the time to leave such a detailed and thoughtful review.
We are delighted to hear that you found your Nile cruise and Cairo trip so well organised from start to finish, and that you felt well looked after throughout. It is especially pleasing to know that the service from arrival in Luxor onwards, the staff on board, the excursions and the overall holiday experience all met your expectations.
We were also very pleased to read your kind comments about Hany, George and “little” George. Their knowledge, care and enthusiasm make such a difference to the experience, and we will be very happy to pass your feedback on to them.
Thank you as well for sharing such balanced and helpful observations for future travellers, including your comments on the optional all inclusive upgrade, mobility considerations and your experience in Cairo. We also appreciate your note regarding the bathroom on board. Feedback like this is always useful and will be taken on board.
We are so pleased that your holiday proved to be such a memorable bucket-list experience, and we very much appreciate your recommendation.
Kind regards,
Classic Holidays
Unforgettable Experience
From start to finish Classic Holidays were very helpful and professional. Our holiday to Egypt was an experience we will never forget. The whole trip (hotel, transfers, boat, excursions) was very well organised and Hany, our guide, was outstanding.
2026年3月6日
自発的なレビュー
Classic Holidays からの回答
Hello,
Thank you for your lovely review.
We are very pleased to hear that you found our team helpful and professional from start to finish, and that your holiday to Egypt was such an unforgettable experience. It is wonderful to know that the hotel, transfers, Nile cruise and excursions were all so well organised.
We were especially pleased to read your kind comments about Hany. We will be very happy to pass your feedback on to him.
Thank you again for taking the time to share your experience.
Kind regards,
Classic Holidays
Where do I start. Incredible
Where do I start. From the minute we booked the holiday Classic have been extremely thorough in the information and queries we have had. Absolutely everything worked like clockwork from transfers to excellent information on the Nile cruise and beach holiday. The Nile cruise guides , George and Hany, the Egyptologists were quite amazing and we enjoyed every bit of the cruise and visits. The cruise boat, food, accommodation, staff and archeological visits were more brilliant than I could have dreamt. So very well organised and such fun sharing the experience with others.
Thank you so very much for Classic.
2026年3月8日
自発的なレビュー
Classic Holidays からの回答
Dear Claire,
Thank you so much for your wonderful review.
We are delighted to hear that everything went so smoothly from the moment you booked, and that the information and support you received throughout helped make your holiday such a success. It is lovely to know that the arrangements for your Nile cruise and beach stay all worked like clockwork.
We were especially pleased to read your comments about George and Hany. Their knowledge, enthusiasm and care add so much to the experience, and we will be very happy to pass your kind words on to them.
It is also wonderful to hear how much you enjoyed the cruise boat, the food, the accommodation, the staff and the sightseeing. Thank you again for your very kind comments. We are so pleased that the holiday exceeded your expectations.
Kind regards,
Classic Holidays
Amazing…
I just wanted to say a bit thank you for organizing this holiday. We all had an amazing time. Everything from checking in at airports to pickup's were seamless and stress free.
The hotels were great and the Nile cruise was fantastic.....the staff were really friendly and our tour guide Hany was amazing.... so much information.
So thank you from all of us we had an amazing holiday.
2026年2月27日
自発的なレビュー
Classic Holidays からの回答
Dear Teresa,
Thank you for taking the time to leave such a lovely review.
We are so pleased to hear that you all had an amazing holiday and that everything ran so smoothly from the airport arrangements through to your transfers, hotels and Nile cruise. It is wonderful to know that the trip felt seamless and stress free throughout.
We were especially pleased to read your kind comments about Hany. His knowledge and enthusiasm make such a difference to the experience, and we will be very happy to pass your words on to him.
Thank you again for your very kind feedback. We are delighted that you all had such a memorable time.
Kind regards,
Classic Holidays
Egypt is mind blowing!
We had a great time. Three nights in Cairo (you have to see the incredible new Museum) and then 7 days on the Nile. All transfers went very smoothly, cars and coaches were all on time.There were some early starts, but all with good reason.
Our guide on the Royal Princess, Hany, was excellent. He knew his stuff and was good at communicating it. He looked anfter all his guests, not just on the tours, and was always approachable.
The US attacked Iran while we were there. Some friends asked if we were okay, but we were hundreds of miles from the conflict and never felt in any danger whatsoever.
2026年2月27日
自発的なレビュー
Classic Holidays からの回答
Dear John,
Thank you for sharing your review following your holiday with us.
We are very pleased to hear that you had such a great time in both Cairo and on your Nile cruise, and that everything ran smoothly throughout, from the transfers to the touring. It is lovely to know that you enjoyed the Grand Egyptian Museum and found the early starts worthwhile.
We were also especially pleased to read your comments about Hany. His knowledge, communication and care for his guests are qualities we value greatly, and we will be very happy to pass your kind words on to him.
Thank you as well for highlighting that you felt safe and well throughout your time in Egypt. We really appreciate you taking the time to share your experience and are delighted that you had such a memorable trip.
Kind regards,
Classic Holidays
Our Best Holiday ever
Excellent hotel and boat and all excursions. Very well organised by friendly staff.
Nothing was a problem, and if it was it was solved quickly.
Our best holiday ever!
How anyone can complain about this company is beyond me.
We had a problem with our booked room before travelling and it was sorted out quickly by Dan at Classic Holidays, thank you Dan.
Safwat was our guide for all the tours from the boat, very informative and helpful, and Hany, the other guide was also available to us. Both a credit to Classic Holidays and you are very lucky to have them both.
Everything was delivered as promised and carried out our professionally with fun and made a wonderful experience.
Our first guide to see the pyramids and the GEM was very good, however he could have spent more time giving us information on the coach to give us more time at these 2 major attractions.
Do be aware that there are early starts and the many tours will be a bit challenging. But this is to get us into the attractions before they get busy and very worthwhile. We were always back on the boat ready for more fabulous food, be it lunch or afternoon tea. And everyone was looked after througout each day, we felt safe and cared for.
This really has been our best holiday ever and would not hesitate to recommend to anyone thinking of a trip of a lifetime to Egypt.
2026年3月10日
自発的なレビュー
Classic Holidays からの回答
Dear Sandra,
Thank you so much for your wonderful review and for taking the time to share your experience.
We are absolutely delighted to hear that this was your best holiday ever. It is especially pleasing to know that you found your holiday so well organised and that any issues were resolved quickly. Thank you also for your kind mention of Dean, Safwat and Hany. We will be very pleased to pass your comments on to them, as I know they will be grateful to hear how much their help and care meant to you.
It is lovely to hear that you enjoyed the hotel, Nile cruise, excursions and onboard dining, and that you felt safe, well looked after and supported throughout your holiday. Creating exactly that kind of experience is what we always aim for.
We also appreciate your balanced feedback regarding the Cairo guide and time at the Pyramids and the Grand Egyptian Museum. Thank you for highlighting this. It is helpful feedback and will be taken on board.
Thank you once again for your recommendation. We are truly grateful for your support and very pleased that your holiday to Egypt was such a memorable one.
Kind regards,
Classic Holidays
River Nile cruise Cabin from Hell.
River Nile cruise, Cabin front Hell.
We booked the cruise on the understanding that it would be a Cabin on middle to upper levels.
We was at the ground Front.
Therefore when moored the exhaust fumes found it way into the cabin, as the sliding doors were at a Usless level of sealing. Thus causing major beathing issues, we left the cabin door open on returning from trips to let the fumes out.
The constant nose was Horrific, none stop through the night.
We complained the following day, but they had no free cabins to change to.
It turned into a nightmare.
We cannot recommend this cruise UNLESS you have written guarantee about the Cabin location.
We immediately complained to the person on the boat of which we was lead to believe was a representative of Classic Holidays, of which was then escalated to the boats manager.
Of which Nothing happened to resolve the issues.
Classic Holidays failed to mention the Security would be on board with Machine guns, & would accompany us on some excursions.
2026年3月16日
自発的なレビュー
Classic Holidays からの回答
Hi Karl,
Thank you for your review.
We are very sorry to read that this aspect of your holiday left you so dissatisfied.
We appreciate your comments that concerns were raised onboard. At the same time, we did not receive any direct contact from you during the cruise via the 24/7 contact details provided in our pre-departure information, and only became aware of these issues from your review above and from your email after you had disembarked.
As explained in our pre-departure information, where clients are unable to resolve any problems locally, they are asked to contact Classic Holidays directly so that matters can be escalated whilst they are still away. Had we heard from you directly during the cruise, we would have escalated the matter with the boat owner whilst you were still travelling.
We always want our customers to feel supported when problems arise, and we are sorry that, without direct contact from you whilst you were on the cruise, we were not able to try to resolve this during your holiday.
The full circumstances surrounding how and why this cabin was allocated to you have been passed to the boat owner for investigation.
We also note from your onboard feedback form that you rated the following positively:
Reception: service received from reception - Excellent; appearance of reception/staff - Excellent.
Lounge bar: cleanliness - Excellent; quality of service received - Excellent.
Food: quality of food served - Excellent; variety of food served - Excellent.
Dining room: cleanliness - Excellent; quality of service received - Excellent.
Sundeck: quality/condition of sunbeds - Excellent; swimming pool - Excellent.
Cabin: standard of cabin cleaning - Excellent; quality of bathroom - Excellent.
Public areas: lobby - Excellent; toilets - Excellent.
Housekeeping overall impression - Excellent.
Transportation - Excellent.
Excursions - Excellent.
Your onboard feedback form also recorded an overall boat rating of Good, which is considered to be broadly equivalent to a 4-star assessment rather than a 1-star review.
You also confirmed on the form that you did enjoy your cruise experience.
We further note the positive comments you made on your forms regarding your guide, that the tours were well executed and to a high standard, that the excursions went above and beyond, and the onboard food and drink.
We also note that we have checked with our other passengers in the immediate vicinity of your cabin, all of whom had a lovely time and none of whom reported any issues with fumes. This indicates that the situation appears to have been the result of a specific issue with your cabin sliding balcony door rather than the location of the cabin itself and, had we been contacted during the cruise, we could have escalated this immediately with the boat owner and management so that it could be addressed at the time.
Whilst we respect your opinion and the concerns you have raised, including your comments in your email that the fumes arose from other boats on the Nile rather than from the boat itself, we also note that your onboard feedback form recorded predominantly positive ratings across many other aspects of the cruise, including an overall boat rating of Good and confirmation that you did enjoy your cruise experience.
We also note your comment regarding armed security personnel being present onboard the boat and accompanying certain excursions. Whilst Egypt is a very safe country, we take the safety and security of our clients extremely seriously. Armed guards are present as a precautionary measure to help ensure client safety, and these arrangements have been in place for many years.
The Classic Holidays Team
Great holiday
Great holiday
Went to Cairo to see pyramids and Egyptian museum ❤️ tour guide was amazing all well planned and went according to schedule
Then went into Luxor for a 7 day Nile cruise which was amazing I can definitely recommend classic holidays
X
2026年1月31日
自発的なレビュー
Classic Holidays からの回答
Dear Tracy,
Thank you very much for your lovely review.
We are so pleased to hear that you had a great holiday and enjoyed both Cairo and your 7-night Nile cruise. It is wonderful to know that everything was well planned, ran to schedule, and that your tour guide helped make the experience so special.
Thank you as well for your recommendation. We really appreciate your kind words and are delighted that you had such an amazing time in Egypt.
Kind regards,
Classic Holidays
Classic Holiday Nile Cruise
We are a family of 4 - two adults and two teenagers (aged 18 and 15 years). We went to Egypt with Classic holidays during the February 1/2 term. We found it very well organised, with important information shared prior to the trip and transfers once we arrived all sorted - even a ferry boat at 3 am to take us off the island hotel in order to catch our early morning flight. The cruise boat was excellent - all staff friendly, cabins comfortable and great view, watching the world go by from your french style windows. The food on board was generally internationally cuisine and there was plenty of food and it tasty.
The trips were very early starts , e.g. some at 4.45 am to beat the mid-day heat and the crowds. We thought our teenage daughters would not come with us, but they did and really enjoyed the trips, especially to the pyramids and botanical gardens. It was a good experience for them, as there are a lot of poor people, and they could see how privileged a life we lead in the UK. Each trip was hosted by the qualified Egyptologist - who were extremely knowledgeable and made sure we were safe and together at all times.
We would recommend classic holidays - great holiday enjoyed by all of us - thank you.
2026年2月13日
自発的なレビュー
Classic Holidays からの回答
Dear Amanda,
Thank you very much for your wonderful review.
We are delighted to hear that you and your family had such an enjoyable holiday in Egypt and that everything was well organised from the information provided before travel through to your transfers and arrangements whilst away.
It is especially lovely to hear that your daughters enjoyed the experience and that the sightseeing, particularly the Pyramids and Botanical Gardens, made such a positive impression. We are also very pleased that you found the Nile cruise boat comfortable, the staff friendly, and the Egyptologists knowledgeable, attentive and supportive throughout.
Thank you as well for your kind recommendation. We really appreciate you taking the time to share your experience, and we are so pleased that your holiday was enjoyed by all of you.
Kind regards,
Classic Holidays
Great organisation of trip
Great organisation, great sites, great food and fun company
2026年1月23日
自発的なレビュー
Classic Holidays からの回答
Dear John,
Thank you very much for your kind review.
We are delighted to hear that you enjoyed the organisation of your trip, the sights, the food and the company throughout your holiday. It is lovely to know you had such a positive experience.
Thank you again for taking the time to share your feedback. We really appreciate it.
Kind regards,
Classic Holidays
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