Clearhalo レビュー 228

We were not delivered as per described and in display of photo. We sent back items for a refund with the address provided by Clearhalo the items have been in the Chinese facility for delivery for 6 weeks. PayPal have also been useless they also don't read email with all information with receipts and photos provided as well as tracking information provided. $1997 for chandelier and 4 wall mount lights + $347 for return postage. I should have just thrown their crappy lights in the bin at least with that I would not lost the $347 for returning their crappy product. The loss of $1997 was all ready bad enough

Great communication!
Amazing product :)

Two really good experiences with Clearhalo, in which their staff were very helpful. Big shoutout to Anna and Rose, who were brilliant in sorting something out for me! As always, the products are such high quality look and feel totally high end!

Very high quality product and fast shipping

It came really fast and it’s was well packed to make sure there is no damage within shipping 👍

Bought to vanity sink with faucet and medicine cabinet cost $327 piece of plastic junk!!!! Had to buy a different faucet and drain .... Could not get pipes to fit the stuff they sent another $130 !!!! So warning ⚠️ Save yourself the headache and Don't buy anything from them!!!

This was my forth purchase the last three being the same light never fails to work and bright enough to illuminate the areas I need
Will be ordering again soon
Very well packaged and delivery time was good

Product quality was poor shipping time was way too long and return policy is bogus as product has to be shipped back to China for the “free“ return.

A second purchase of wall lights to add to our collection! Excellent value and product quality and promptly delivered - happy repeat customer.

Very well packed

We purchased online some really good outdoor lights for the garden and they came in very good time. We liked them so much we bought more lights for inside the house to complement them and again a good service. Well packaged and excellent delivery. These lights are beautiful and excellent quality - looking forward to hanging them in our new home


customer service we’re very helpful in letting me know about the delivery time and when I need the installation instructions have them emailed straight away


Would highly recommend this Clearhalo and will definitely buy from them again. I’d highly recommend shopping with them

I bought the "round flush light nordic style" after discussing with the shop and specifying a light colour temperature of 2700k.

When it arrived the product the body was full of random holes. When I reached out to clear halo they offered me 10% off.

This was not sufficient for me. They informed me that the light's housing was being used for other lights too and that this was intended which I did not consider my problem. After going back and forth they offered 50% off which I took and decided to mount the light in a narrow space where I would not see the holes as much.

After installation it turned out the light was nowhere near 2700k, it's closer to 8000k. So instead of a warm white it's blue.

All in all I recommend to stay away from Clearhalo. the prices seem attractive but the quality is so terrible that it's not usable.

EDIT: ultimately I did receive a full refund for the product which resolves the issue for me.

From Clearhalo I got a Modern Sink Porcelain oval-Shape, drop-in Sink. It arrived at the expected time in a super excellent packaging inside a wooden frame. Beautiful Porcelain Sink, light weight that perfectly fits the opening left by my previous old porcelain cast-metal sink. Thanks Clearhalo! Great Online Store!!

The chandeliers (four) are excellent quality. Communicaton was second to none. I even changed the delivery address without any fuss. FIVE STAR PLUS.

I purchased two large light fixtures from this company, but had quality concerns. The shipment took a long time to arrive from China.

After leaving a negative review, and emails with their service department, the company did agree to issue a refund.

My electrician would not install the light, considering the wires to be undersized, and the mounting hardware insufficient to hold up the large fixture overhead.

Since my electrician was not available until shortly after the return window (30 days, unfortunately), the company did not initially agree to refund, but due to my circumstance, they did agree to refund, and I will give the company three stars for that.

I would recommend to take a good look at items you buy from this website, the fixtures I bought looked good, but the quality was questionable.

I endorse using this site.
I ordered a massive mural for my dining room wall, it came very well packaged and in faster time then was originate predicted.
I had contacted Service when it got hung up in customs, they responded immediately, then went on to keep me updated on its progress right up until it arrived at my local station. This was very helpful in assuaging worry over your purchase, great tracking system.
Better work ethic that most companies!
I am very happy with my experience shopping with Clear Halo, I will be a future customer!

I am a new customer with Clearhalo and had a great experience! My order came more quickly than expected, was superbly packed to ensure my fragile items would arrive undamaged, and when I emailed with a service question I received a timely response with all the information I needed to answer my question. They are professional, dependable, and reliable. I will not hesitate to order from them again. I highly recommend Clearhalo.com!

Great customer service with Clearhalo
We had a great experience and received good tips and advice. The delivery was on time and the goods were all in perfect condition.

I’ve ordered chairs and round tables for my newly opening restaurants and they all are really nice for the price we got

Happy with quality of the items

Me han enviado la silla lo más pronto posible.Todo llegó en perfecto estado ya que venía muy protegida.
Contenta con todo

I ordered a wall sconce for my bedroom to place above a mirror. The product was beautiful and the quality was superior. Unfortunately, the piece did not work above the mirror therefore had to return. Their Customer Service was above and beyond. Absolutely no problems and refund within 3 days!!!! All in all it was a win/win!!

I bought a molecular semi flush mount from the Clearhalo site. They informed me when it would be delivered and they respected the date. I had full tracking. The quality of the light fixture is high. Even better than what showed on the pictures. They were quick and responsive to my questions. This is a serious company.