Impressive service provided by ClearRay Solar! I purchased an additional battery for my Sunsynk LifeLynk system. The price was very good value and it was delivered two days later. It was also brand... もっと見る
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レビュアーのコメントを見てみましょう
Great company to work with. Purchased solar panels and stock had ran out. Gary reached out and resolved the issue straight away. Delivery was very good price compared to others. Overall very pleased
My second order from ClearRay Solar. Their prices are very competitive, the website is easy to follow and the ordering process is a breeze to use. Delivery service is fast and no nonsense with full... もっと見る
Thanks to Gary and Simon. TBH I wad Little unsure at first just because newish company but direct email from Simon and Gary assisting me on my order. Genuine 5 * Delivery was all on point. Man... もっと見る
企業情報
当該企業による記述
ClearRay Solar is a UK-based supplier of solar PV, battery storage, inverters, mounting systems and renewable energy equipment. We supply installers and homeowners with products from leading manufacturers, offering competitive pricing, reliable supply and practical product support for residential and commercial renewable energy projects.
連絡先
4.6
優良
24件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
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Great company to work with
Great company to work with. Purchased solar panels and stock had ran out. Gary reached out and resolved the issue straight away. Delivery was very good price compared to others. Overall very pleased
2026年9月30日
自発的なレビュー
Good choice of panels
Good choice of panels. Good price and delivery cost reasonable. Fast delivery.
2026年10月6日
Had to call them and customer service…
Had to call them and customer service was second to none, Great helpful company, would recommend them to anyone needing solar. Thanks Guys
2026年10月5日
Quick safe delivery wish I could have…
Quick safe delivery wish I could have bought some more
2026年10月4日
Impressive service provided by ClearRay Solar…
Impressive service provided by ClearRay Solar!
I purchased an additional battery for my Sunsynk LifeLynk system. The price was very good value and it was delivered two days later. It was also brand new stock (manufactured April 2026). In addition, questions by email were answered in minutes.. Even on a Sunday! They clearly care about the customer experience and I will definitely buy from them again.
2026年9月30日
自発的なレビュー
Excellent communication from Gary of…
Excellent communication from Gary of Clearray. The product they stock are of excellent value and reasonable delivery price. A great company to purchase from.
2026年9月29日
Altogether a 5* order experience
My second order from ClearRay Solar. Their prices are very competitive, the website is easy to follow and the ordering process is a breeze to use. Delivery service is fast and no nonsense with full updates sent at every stage of progress
Altogether a 5* order experience - Thank you ClearRay!
2026年9月28日
Great and fast delivery!
2026年9月29日
Thanks to Gary and Simon!
Thanks to Gary and Simon.
TBH I wad Little unsure at first just because newish company but direct email from Simon and Gary assisting me on my order. Genuine 5 *
Delivery was all on point.
Many thanks
Matt - TW Weald Electrics Ltd
2026年9月22日
自発的なレビュー
Amazing service from the team
I don't bother to write reviews, especially for the big companies, but since these guys haven't got that many, I wanted to let other possible clients of my experience.
They were brilliant for communication, I literally had another company cancel my order, so before I placed the order, rang up, and they answered quickly the phone, confirmed item was in stock and delivery date. They do have a cut off time, which they also tried to accommodate my order, as I was just an hour late. I ordered 6 solar panels and they turned up packaged really well.
When you look at the overall picture, customer service, price and delivery time, couldn't be happier.
I would recommend these guys to anyone who's looking for any "solar" related bits.
P.S. Thank you Gary for being so helpful with my order and also ringing back to confirm delivery date, good customer service is a rarerity nowadays, so that was much appreciated.
2026年9月23日
自発的なレビュー
Fantastic from start to finish
Fantastic from start to finish. Good prices and great service. Everything arrived when they said it would and one faulty panel was sorted without any hassle. Would definitely buy from these again.
2026年9月8日
Second purchase from ClearRay and am…
Second purchase from ClearRay and am very pleased with products and service.
I'm just a small customer however the team did everything to help.
Highly recommend.
2026年9月1日
Really happy with the experience they…
Really happy with the experience they had everything in stock processed the order quickly and provided great Comms throughout the process - would recommend using them for all your solar projects
2026年8月21日
Great experience
Great experience, Gary was always there to help in prompt manner.
Thank you
2026年8月12日
ClearRay Solar からの回答
We're sorry the order had to be cancelled. Unfortunately, shortly after the order was placed, our supplier withdrew the Fox CQ7 product line, meaning we were unable to fulfil the 42kWh storage bundle.
We began processing the order immediately. The order was placed and paid for at 21:30, and by 21:37 — just 7 minutes later — we had confirmed that our supplier could no longer supply the product and issued a full refund.
Rather than hold your funds or leave you waiting while we tried to source a product that was unavailable, we felt the fairest and most responsible thing to do was refund you straight away. There was therefore no delay on our side in processing or refunding the order.
A few days later, our supplier made the product available again, but at a higher price. Unfortunately, supplier availability and pricing are outside of our control, and we had no indication at the time that the product would subsequently become available again.
We completely understand the frustration of having an order cancelled, but we believe we acted as quickly and responsibly as possible in the circumstances and ensured your payment was returned rather than leaving you waiting for an unavailable product.
Edit 14/09/2026 – We would also point out that, since this incident, you have subsequently returned to us and successfully purchased multiple CQ7 packages without issue. We’re therefore disappointed that this review continues to reflect a one-star experience when your subsequent purchases show that you have continued to use our website and purchase from us.
We would respectfully ask that you consider updating your review to take into account your overall experience with us, including those subsequent successful purchases.
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