**â ââââ** Iâm extremely disappointed with my experience with Climax Furniture. Would not recommend I purchased a sofa for £900 in April and it broke within just **one day**. I reported... ãã£ãšèŠã
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We ordered our corner sofa and chair and we were asked did we want it the next day but I had other things to get out of my house. I was given another date for delivery and it arrived safely. The furni... ãã£ãšèŠã
I am so excited with DD furniture ð I am so proud of their products. They got nice and quality product i recently purchased an wardrobe from them and I am very happy to it their fixing is exceptional... ãã£ãšèŠã
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Climax Furniture is one the best Place to Buy your Furniture I purchased a 3 Wardrobes From them and i can honestly say that service was excellent.both the Delivery Guys And fitter were friendly,... ãã£ãšèŠã
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Climax Furniture is a UK furniture retailer specialising in sliding door wardrobes, mirrored wardrobes, bedroom furniture, ottoman beds, sofa beds, Turkish furniture & modern home furnishings. We offer nationwide delivery across England, Wales & Scotland with professional installation services on selected products. We aim to offer stylish, practical & affordable furniture solutions that help customers create beautiful living spaces. We focus on quality products, reliable delivery, and excellent customer service, ensuring a seamless shopping experience from order to installation. Whether you're decorating a bedroom, living room, or guest space, Climax Furniture offers a wide range of contemporary furniture designed to suit modern UK homes.
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Essex House, Josselin Road, SS13 1BY, Basildon, è±åœ
- +447476935931
- info@climaxfurniture.com
- climaxfurniture.com
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Iâm extremely disappointed with my experience with Climax Furniture. Would not recommend
I purchased a sofa for £900 in April and it broke within just **one day**. I reported the problem straight away, but despite repeatedly trying to get it resolved, I have now been waiting around **four months** for this to be sorted. I haven't had a meaningful response from them for around **three months**.
I also ordered and paid for a **puffer that I still haven't received**.
I don't think it's unreasonable to expect a £900 sofa to last more than one day, or to expect a company to respond when a customer reports a serious fault. I've given them plenty of opportunity to resolve this directly, but unfortunately I feel completely ignored.
I'm now having to consider taking the matter further to get the issues resolved.
I would strongly recommend making sure you are completely satisfied with the company's after-sales service before purchasing.
2026幎4æ30æ¥
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Got wardrobe deliver today
Got wardrobe deliver today, they came into my home and started telling me they donât get delivery fee and want me to give them a tip of £40. When I said I donât have it they insisted on saying youâll have it on your mobile banking. After this I went out my front garden with my son and called my dad to come over as it felt so dodgy. One of the men opened the box and it seemed like they had a disagreement and insisted I paid the money before they assembled. I continued to say I have the money you know where I live, Iâm worried you have send the wrong thing or have missing parts of even if yous run away with my money and donât assemble. They were not happy again but eventually built it instituting I showed them all my money. After they were done they asked my dad for tip and he said the same he canât as he doesnât have much money and he left hid walled at home. They continued to say well we can drive to your house. I felt so unsafe I asked my dad please do something to get them to leave as I have young children at home. They ended up leaving once my dad pulled out £5 out his pocket. My husbandâs going away bag was in the bathroom and I noticed it was open too, I donât know what was in it but it was open.
DO NOT RECOMEND. So unsafe feeling.
2026幎7æ10æ¥
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Climax Furniture ããã®åç
Dear Allyse,
We are sincerely sorry to read about your experience. The behaviour you have described is completely unacceptable and does not reflect the values of Climax Furniture. We always aim to treat every customer, their home, and their family with respect.
We have checked our website records and have been unable to locate an order under your name. However, as you mentioned that the order was processed through us, we want to investigate this matter fully and identify the delivery team involved.
Could you please send us your postcode (or order details if available) via WhatsApp on +44 7511 163716? This will help us trace the delivery, investigate what happened, and take appropriate action against anyone found to have acted inappropriately.
We have proudly served customers across the UK for the past four years, and experiences like this are not the standard we expect or tolerate. We take your feedback seriously and are committed to resolving this matter fairly and professionally.
Thank you for bringing this to our attention. We hope you'll give us the opportunity to investigate and make things right.
Regards,
Climax Furniture Team
I was happy with the service at firstâŠ
I was happy with the service at first but after fixing the wardrobe and after me leaving the review which I was told to go to the website to leave the review I did which I was happy at first. But after 2 days I had issue with the wardrobe. I contact them straight away but I didnât get no responses. I was ignored for 1 month even now. I tried calling no response. I left message they will read but no response. I will never order from this place again. At first they will give you good customer service once they are done thatâs it.
2025幎11æ4æ¥
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Climax Furniture ããã®åç
Hi Rugina,
Thank you so much for taking the time to leave us a review. Weâre really sorry to hear about the frustration youâve experienced â nobody should ever feel ignored, and we completely understand how upsetting this must have been for you.
Weâve carefully checked our system and delivery records, and unfortunately we canât find any order under your name or an order for the wardrobe youâve described. It looks like there might have been a mix-up with another company (it happens more often than youâd think, sadly).
That said, we genuinely want to help get this sorted for you. If youâre happy to, please drop us an email at info@climaxfurniture.com with a few details:
⢠Your full name
⢠Order number (if you have one)
⢠Delivery address
⢠Best contact number
Weâll do everything we can to get to the bottom of this and make things right.
Thank you again for bringing this to our attention, and to everyone reading â please rest assured that looking after our customers properly, both before and after delivery, is always our top priority.
Wishing you a lovely day,
The Climax Furniture Team ðªµâ€ïž
Excellent Excellent Excellent
Excellent bed excellent mattress excellent wardrobe excellent side tables I am very satisfied all of the product which they sent us and I thankful to their workers of these
2025幎11æ7æ¥
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Climax Furniture ããã®åç
So lovely to hear everything met your expectations. We truly appreciate your kind words for both our products and staff.
Climax Furniture ããã®åç
Thatâs brilliant to hear â weâre so glad youâre happy with the quality and service. Thanks for sharing!
I am so excited with DD furniture ð IâŠ
I am so excited with DD furniture ð I am so proud of their products. They got nice and quality product i recently purchased an wardrobe from them and I am very happy to it their fixing is exceptional I recommend DD furniture to anyone who wants a durable and a quality furniture. Patronise from them and thank me later.
2025幎11æ5æ¥
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Climax Furniture ããã®åç
Thank you so much for your lovely feedback â weâre delighted to hear how happy you are with your wardrobe and the fitting! Itâs wonderful knowing our furniture met your expectations. We truly appreciate your kind words and recommendation.
Amazing job
I received my order today. I am very happy with the wardrobe. The quality is on point and everything went smoothy. The wardrobe got fixed very fast. I am really happy with the product.
2025幎11æ5æ¥
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Climax Furniture ããã®åç
So lovely to hear your wardrobe was fitted quickly and youâre happy with the result. Thanks a lot for trusting us with your order.
Highly recommend company and product
Highly recommend company and product
The wardrobe is exactly what I wanted and will be reordering for my other bedrooms
2025幎10æ14æ¥
èªçºçãªã¬ãã¥ãŒ
Climax Furniture ããã®åç
So glad to know youâre pleased with your purchase. Weâll look forward to helping you again for your other rooms!
Good communication and good product
Good communication and good product. Sofa bed 3 seats in good condition and got help carrying into the house as well. Already recommended to friends.
2025幎10æ10æ¥
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Climax Furniture ããã®åç
Really glad to hear youâre happy with your sofa bed and our service â we truly appreciate the recommendation! ð
TThese garments have seamlesslyâŠ
TThese garments have seamlessly integrated into my wardrobe, and I am extremely pleased with the cost, craftsmanship, and attention to detail.
2025幎9æ2æ¥
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Climax Furniture ããã®åç
Lovely to know our products have fitted in nicely â weâre happy youâre pleased with the quality and finish!
Sofa bed with storage
I had great communication from start to finish. The delivery guys where very polite and helpful they had to carry up to 3rd floor. My sofa was easy to put together very comfy just what I was expecting I would definitely order from this company again.
2025幎10æ23æ¥
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Climax Furniture ããã®åç
Itâs wonderful to hear you had such a smooth experience and found the sofa just as expected. Weâll be sure to pass your kind words to the delivery team â enjoy your new sofa! ð
Excellent mattress
Excellent mattress
Fantastic service
Ordered Tuesday and delivered Friday as was my choice
Would definitely buy from this company again
Many thanks
2025幎10æ17æ¥
èªçºçãªã¬ãã¥ãŒ
Climax Furniture ããã®åç
Thanks so much for your lovely words!
Weâre really glad youâre happy with your mattress and the quick delivery.
At Climax Furniture, we always aim to make things smooth and on time â just like this one. Weâd love to see you again for more home comfort pieces!
I bought a sofa bed 2 and 3 seats and IâŠ
I bought a sofa bed 2 and 3 seats and I loved. Will buy more items from them. Thanks guys
2025幎10æ16æ¥
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Climax Furniture ããã®åç
Great to hear the sofa beds were just what you wanted. Weâre always here for stylish, comfortable furniture made to fit your home perfectly â more beautiful pieces are waiting for you! Thank You!
Five stars services and very friendlyâŠ
Five stars services and very friendly staff
I will buy again from this company
2025幎10æ15æ¥
èªçºçãªã¬ãã¥ãŒ
Climax Furniture ããã®åç
So glad you had a five-star experience with us! Our team always aims to keep things friendly and easy from start to finish â canât wait to see you again for your next piece.
Happy with the wardrobe and fitting
Happy with the wardrobe and fitting, There could have been better communication in terms of the timing of delivery and assembly of wardrobe. I had to chase up delivery but glad to say that they sorted it out.
2025幎10æ11æ¥
èªçºçãªã¬ãã¥ãŒ
Climax Furniture ããã®åç
Hi Khan,
Thanks so much for your review! Weâre really glad youâre happy with your wardrobe and the fitting.
There was a bit of a mix-up on delivery timing, but weâre pleased it all came together on schedule and youâre enjoying the final look. We always aim to deliver top quality and smooth service, and your feedback helps us do even better next time.
Best,
The Climax Furniture Team
I am very happy with my two wardrobes
I am very happy with my two wardrobes , very good quality , very fast delivery , good communication , the teams were very friendly , kind and helpful.
2025幎10æ6æ¥
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Climax Furniture ããã®åç
Thanks a ton for the lovely feedback! Proper buzzing to hear youâre well pleased with the wardrobes, delivery, and our crew. Weâre always here for youâpop back anytime!
Climax Furniture ããã®åç
Thanks a bunch! Proper glad the delivery was quick and the price hit the mark. Donât be a stranger!
Great communication,fast and reliable &âŠ
Great communication,fast and reliable & affordable would highly recommend
2025幎10æ1æ¥
èªçºçãªã¬ãã¥ãŒ
Climax Furniture ããã®åç
Thank you so much for your kind words! We're thrilled to hear you found our service fast, reliable, and affordable â exactly what we aim for. Your recommendation means the world to us!
205cm wardrobe in Grey
The delivery and fitting was within 48 hours
2025幎9æ30æ¥
èªçºçãªã¬ãã¥ãŒ
Climax Furniture ããã®åç
Thanks so much for your review! We're glad we could deliver and fit everything within 48 hours â we know how important speed and reliability are. Itâs great to hear youâre satisfied with the service!
Excellent Service
Excellent Service. Quality product and swift delivery.
2025幎8æ29æ¥
èªçºçãªã¬ãã¥ãŒ
Climax Furniture ããã®åç
Thank you for your kind words â weâre so glad youâre happy with your furniture and our service!
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