What an amazing small business! Such beautiful jewellery and exceptional service. I have now purchased for myself, my son, my daughter, my sisters, my husband & my mum! We all absolutely love our piec... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Poor quality for the money. Bangle a slightly odd shape and had had sharp edges that scraped my arm as I put it on (has taken a week to heal). I would like to return for a refund but based on experien... もっと見る
企業が回答しました
I received my order and the bracelet was a different color than I thought I ordered. I email asking about exchanging it for a different color. Great customer service, I received a quick response and... もっと見る
Pretty bracelet with an engraved message that resonated with me and probably many others who need a laugh when facing a challenge. It looks well made, arrived quickly and customer service is 5 stars.... もっと見る
企業情報
当該企業による記述
Welcome to Coco Jewelry ❤️ We design and craft jewelry which delivers love, faith and courage. Our pieces act as daily reminders: to honor the love shared between friends and family, to lift the spirit when life feels overwhelming, and to stoke the courage to keep going when challenges arise. We believe in the power of words, as we believe in the great self-healing ability of human beings.
連絡先
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 81%に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Quick response and great solution.
Beautiful little bracelet
Ordered the "Through Every Phase" Moon bracelet, and am very happy with the quality of the workmanship and shipping time. I didn't know the bracelet would be coming from China (on website it states they have operations in California, but tracking showed China), but it only took about 8 days for the bracelet to arrive to me, and it shipped within a day or two after ordering. The bracelet was packaged well in a gift box, and appears well made and as advertised and photographed on the website. Overall, I'm happy with the purchase for the price and trust this business for future purchases.
Beautiful, Unique Ring!
I bought 2 rings - one to represent my husband and me and another for my daughter and me. Both are beautiful, unique, well-crafted, and comfortable! I had an issue with sizing and Sarah, their Customer Service Manager, was a great help and got a replacement to me ASAP. Stellar customer service! Thanks, Sarah! Very happy with my purchases and highly recommend! Just buy it! You won't be sorry!
I ordered a ring and it was shipped…
I ordered a ring and it was shipped really fast. I received the ring in the mail and it fit perfect and it is a beautiful ring. I will definitely buy from this company again.
Needed to resize
I ordered a beautiful ring but unfortunately it didn’t fit, I reached out and they were so kind and understanding and are sending me a different size. I will definitely be ordering in the future along with referring friends and family.
Big Sis/Lil Sis rings
My sister and I are in love with our rings. These rings are very beautiful and elegant. We will cherish them always and they will be something we can wear always. I have purchased seral items from this company and never have I been disappointed. The customer service is out of this world. I will be purchasing again in the future from them.
Beautiful ring/ great customer service
I ordered a ring with my and my daughters birthstone, it is beautiful. Unfortunately I had accidently ordered the wrong size so I had reached out to request an exchange. The process was made very easy and customer service was great to work with! I can't wait to get wear this ring!
I have received my ring and I love it…
I have received my ring and I love it although I ordered the wrong size by mistake, I contacted customer service and they went above and beyond to make sure I received the correct size. I would definitely order from them again
I ordered a ‘Strong as F….. ‘ bracelet…
I ordered a ‘Strong as F….’ bracelet for my granddaughter who is a nurse in a neonatal intensive care unit - a highly stressful and often draining job. The bracelet is beautiful and she absolutely loves it. Service was fast and efficient - highly recommended.
Pauline
husband/ wife ring
I ordered the husband/ wife ring, but it didn't fit; however when I contacted customer service, they offered to replace it. They were very responsive and offered to make it right.
Amazing rings and necklaces!!
Amazing rings and necklaces!!! Mom, daughter and I love them so much, so sparkly just perfect for us, thank you!!
I had a great experience with Love Coco…
I had a great experience with Love Coco Jewelry. Their customer service was very responsive and accommodating throughout the process. I accidentally ordered the wrong ring size, but they kindly allowed me to exchange it without any hassle. The ring itself is absolutely beautiful and looks even better in person. Overall, I’m very satisfied with both the product and the service!
Responsive customer service
Responsive customer service. Positive interaction via email and prompt resolution. Slightly overpriced for the quality, but the uniqueness of their products is worth it.
I love my Mama’s stacking birthstone…
I love my Mama’s stacking birthstone ring! I selected my birthstone and the birthstones of my four grandchildren. The ring is beautiful with excellent craftsmanship. And I was surprised at how quickly it arrived. I have recommended this ring to my daughters-in-law because I know they will love it too!
Great product..I love it
Great product..I love it. Great communication and customer service.
Mother’s Day rescue
I had originally placed an order for my mom for Mother’s Day and when it arrived, it looked like either a porch pirate had gotten into it or the delivery person had taken some “liberties”, either way…the jewelry was gone and my mom was left with an empty box 😢
I immediately reached out to customer service to ask what I could do and I ended up speaking with Sarah who responded with, we will replace the piece and expedite it to your mom! I was NOT expecting that! This company went above and beyond to make sure the order was satisfied and I couldn’t be more please or impressed. The piece arrived and was beautiful! Thank you!!
The bracelet I received is nothing like…
The bracelet I received is nothing like the pictures . Cheap and ugly . I should’ve known better !

Cocojewelry からの回答
Great company that cares for their…
Great company that cares for their customers. Order that special piece. Great quality and easy to use app.
I am very satisfied with the service I…
I am very satisfied with the service I have received. First order showed delivered but it wasn’t delivered to me. They made it right and in time for my cruise. Very happy!
Customer service is EXCELLENT!!!
Customer service is EXCELLENT!!!
You should be proud if your employees... they are the best!
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。






