Cocojewelry レビュー 

352
TrustScore 5段階評価の4.5

4.3

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

What an amazing small business! Such beautiful jewellery and exceptional service. I have now purchased for myself, my son, my daughter, my sisters, my husband & my mum! We all absolutely love our piec... もっと見る

5つ星のうち1の評価

Poor quality for the money. Bangle a slightly odd shape and had had sharp edges that scraped my arm as I put it on (has taken a week to heal). I would like to return for a refund but based on experien... もっと見る

企業が回答しました

5つ星のうち5の評価

I received my order and the bracelet was a different color than I thought I ordered. I email asking about exchanging it for a different color. Great customer service, I received a quick response and... もっと見る

5つ星のうち5の評価

Pretty bracelet with an engraved message that resonated with me and probably many others who need a laugh when facing a challenge. It looks well made, arrived quickly and customer service is 5 stars.... もっと見る

企業情報

  1. 宝石店

当該企業による記述

Welcome to Coco Jewelry ❤️ We design and craft jewelry which delivers love, faith and courage. Our pieces act as daily reminders: to honor the love shared between friends and family, to lift the spirit when life feels overwhelming, and to stoke the courage to keep going when challenges arise. We believe in the power of words, as we believe in the great self-healing ability of human beings.


連絡先

4.3

優良

TrustScore 5段階評価の4.5

352件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 81%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.3

すべてのレビュー

(352)

過去12か月のレビュー数: 309

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Beautiful little bracelet

Ordered the "Through Every Phase" Moon bracelet, and am very happy with the quality of the workmanship and shipping time. I didn't know the bracelet would be coming from China (on website it states they have operations in California, but tracking showed China), but it only took about 8 days for the bracelet to arrive to me, and it shipped within a day or two after ordering. The bracelet was packaged well in a gift box, and appears well made and as advertised and photographed on the website. Overall, I'm happy with the purchase for the price and trust this business for future purchases.

2026年6月8日
自発的なレビュー
5つ星のうち5の評価

Beautiful, Unique Ring!

I bought 2 rings - one to represent my husband and me and another for my daughter and me. Both are beautiful, unique, well-crafted, and comfortable! I had an issue with sizing and Sarah, their Customer Service Manager, was a great help and got a replacement to me ASAP. Stellar customer service! Thanks, Sarah! Very happy with my purchases and highly recommend! Just buy it! You won't be sorry!

2026年5月27日
自発的なレビュー
5つ星のうち5の評価

Needed to resize

I ordered a beautiful ring but unfortunately it didn’t fit, I reached out and they were so kind and understanding and are sending me a different size. I will definitely be ordering in the future along with referring friends and family.

2026年6月1日
自発的なレビュー
5つ星のうち5の評価

Big Sis/Lil Sis rings

My sister and I are in love with our rings. These rings are very beautiful and elegant. We will cherish them always and they will be something we can wear always. I have purchased seral items from this company and never have I been disappointed. The customer service is out of this world. I will be purchasing again in the future from them.

2026年5月14日
自発的なレビュー
5つ星のうち5の評価

Beautiful ring/ great customer service

I ordered a ring with my and my daughters birthstone, it is beautiful. Unfortunately I had accidently ordered the wrong size so I had reached out to request an exchange. The process was made very easy and customer service was great to work with! I can't wait to get wear this ring!

2026年5月28日
自発的なレビュー
5つ星のうち5の評価

I ordered a ‘Strong as F….. ‘ bracelet…

I ordered a ‘Strong as F….’ bracelet for my granddaughter who is a nurse in a neonatal intensive care unit - a highly stressful and often draining job. The bracelet is beautiful and she absolutely loves it. Service was fast and efficient - highly recommended.
Pauline

2026年5月1日
自発的なレビュー
5つ星のうち5の評価

husband/ wife ring

I ordered the husband/ wife ring, but it didn't fit; however when I contacted customer service, they offered to replace it. They were very responsive and offered to make it right.

2026年5月22日
自発的なレビュー
5つ星のうち5の評価

I had a great experience with Love Coco…

I had a great experience with Love Coco Jewelry. Their customer service was very responsive and accommodating throughout the process. I accidentally ordered the wrong ring size, but they kindly allowed me to exchange it without any hassle. The ring itself is absolutely beautiful and looks even better in person. Overall, I’m very satisfied with both the product and the service!

2026年5月19日
自発的なレビュー
5つ星のうち4の評価

Responsive customer service

Responsive customer service. Positive interaction via email and prompt resolution. Slightly overpriced for the quality, but the uniqueness of their products is worth it.

2026年5月18日
自発的なレビュー
5つ星のうち5の評価

I love my Mama’s stacking birthstone…

I love my Mama’s stacking birthstone ring! I selected my birthstone and the birthstones of my four grandchildren. The ring is beautiful with excellent craftsmanship. And I was surprised at how quickly it arrived. I have recommended this ring to my daughters-in-law because I know they will love it too!

2026年5月19日
自発的なレビュー
5つ星のうち5の評価

Mother’s Day rescue

I had originally placed an order for my mom for Mother’s Day and when it arrived, it looked like either a porch pirate had gotten into it or the delivery person had taken some “liberties”, either way…the jewelry was gone and my mom was left with an empty box 😢
I immediately reached out to customer service to ask what I could do and I ended up speaking with Sarah who responded with, we will replace the piece and expedite it to your mom! I was NOT expecting that! This company went above and beyond to make sure the order was satisfied and I couldn’t be more please or impressed. The piece arrived and was beautiful! Thank you!!

2026年5月6日
自発的なレビュー
5つ星のうち1の評価

The bracelet I received is nothing like…

The bracelet I received is nothing like the pictures . Cheap and ugly . I should’ve known better !

2026年5月11日
自発的なレビュー
Cocojewelry ロゴ

Cocojewelry からの回答

Hi Kirsti,

Thank you for taking the time to share your feedback with us, and we sincerely apologize that the order did not meet your expectations. We completely understand your disappointment.

We would like to let you know that the solution offered during our previous conversation has already been provided. We truly appreciate you giving us the opportunity to make this right.

If there is anything else we can help you with please do not hesitate to let us know.

Warmly,
COCO Jewelry Team

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