Cocojewelry レビュー 

354
TrustScore 5段階評価の4.5

4.3

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The "This Too Shall Pass..." message on your jewelry (bracelets and ring) is just what I need to remember these days, without others seeing it! The jewelry is well-made and attractive. I also gave a b... もっと見る

5つ星のうち5の評価

What an amazing small business! Such beautiful jewellery and exceptional service. I have now purchased for myself, my son, my daughter, my sisters, my husband & my mum! We all absolutely love our piec... もっと見る

5つ星のうち5の評価

My daughter LOVED the ring. I bought it for her graduation. The quality is great and the inspirational message that came in the box was beautiful. The customer service is amazing!

5つ星のうち1の評価

Poor quality for the money. Bangle a slightly odd shape and had had sharp edges that scraped my arm as I put it on (has taken a week to heal). I would like to return for a refund but based on experien... もっと見る

企業が回答しました

企業情報

  1. 宝石店

当該企業による記述

Welcome to Coco Jewelry ❤️ We design and craft jewelry which delivers love, faith and courage. Our pieces act as daily reminders: to honor the love shared between friends and family, to lift the spirit when life feels overwhelming, and to stoke the courage to keep going when challenges arise. We believe in the power of words, as we believe in the great self-healing ability of human beings.


連絡先

4.3

優良

TrustScore 5段階評価の4.5

354件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 81%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.3

すべてのレビュー

(354)

過去12か月のレビュー数: 309

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great customer service

My order was sent out quickly and delivery was sooner than I thought it would be. A few weeks later I had an issue and the customer service I received was outstanding. They responded quickly and were able to resolve my problem, then even checked all was ok afterwards. I love the bracelet I brought and was very grateful for such good customer service too - would definitely recommend!

2026年5月1日
自発的なレビュー
5つ星のうち5の評価

INCREDIBLE customer service!!

I received my lotus ring in the mail to find out it was just a hair too big. It was beautiful, but falling off my finger. The customer service of this place is incredible! They responded to my inquiry on an exchange within 24 hours and are sending me a size smaller. I will definitely be purchasing more items from this place!

2026年5月1日
自発的なレビュー
5つ星のうち5の評価

Little ring- BIG message

I ordered the Lotus ring to remind myself that I am strong AF! Whenever life feels hard or overwhelming- I just take a look down at my beautiful little ring- and repeat “I am strong AF!”
I will definitely be ordering more jewelry for myself, as well as another ring for my friend that is starting a long, hard journey with kicking cancers ass!!!

2026年5月1日
自発的なレビュー
5つ星のうち1の評価

I ordered a bracket 4.27.2026

I ordered a bracket 4.27.2026. I never received confirmation email but was charged. I emailed company because they have no phone number. Sarah responded saying they just linked my email to my order and she never sent a confirmation email again. I emailed her back no response. 4.28.2026 I emailed her again but no response. 4.29.2026 I emailed her again and still no response. I also have no confirmation email about my order but I do have a charge out my account. So I emailed the company this morning and still nothing. Legit companies will uphold their image and respond and send out confirmations and not just take your money. I have disputed this company. Please don’t order and waste your time on a fraudulent company and go through the same process as I’m going through. Yes they say they have these cute items but they really someone behind a screen taking peoples money off of fake items they do not actually have.

2026年4月27日
自発的なレビュー
Cocojewelry ロゴ

Cocojewelry からの回答

Hello Kimberly,

We sincerely apologize for the delay in our response. Due to a high volume of inquiries, some emails were unfortunately filtered into our spam folder, and yours was among them—we’re very sorry for the inconvenience.

We’ve sent you an email with a copy of your order record for your reference. Your order is still in production, and now that your email address has been added, you will begin receiving notifications once the shipment process starts.

Thank you so much for your patience and understanding.

Warmly,
COCO Jewelry Team

5つ星のうち1の評価

Have not received bracelet

Have not received bracelet

2025年10月10日
Cocojewelry ロゴ

Cocojewelry からの回答

Hello Gerri,

Thank you for your feedback, we’re really sorry to hear about your experience.

We’ve sent you an email to help resolve the issue with your order. In our message, we shared that the package was marked as delivered on the October 17, 2025, along with the tracking details and proof of delivery from the courier.

We kindly ask that you review the information provided and confirm the details so we can thoroughly investigate this further if needed.

We appreciate your cooperation and look forward to resolving this for you as quickly as possible.

Warmly,
COCO Jewelry Team

5つ星のうち5の評価

I’m very happy with my purchase

I’m very happy with my purchase! The first ring I ordered was a bit too big, but the company was extremely helpful and quickly sent me the right size. The new one fits perfectly and looks beautiful. Great quality and excellent customer service! Highly recommend!

2025年10月28日
自発的なレビュー
5つ星のうち5の評価

Don't Question It, Just Buy Them!

So I stumbled across this jewelry by accident, just doom scrolling, and I saw it. I hadn't even started to think about what to get my mom for mother's day, but when I saw the rings, I knew. That was her gift. I excitedly texted my mom asking for her ring size, then realized. I can't just get me one daughter ring, so I ordered my sister one too. I was really iffy at first, but lemme tell y'all, don't be! I got our rings in the mail. They are absolutely beautiful! The website doesn't give them justice! Their customer service is exceptional too! I accidentally ordered the wrong size for myself and they were more than happy to help get my correct size to me.
The couple of downfalls- one was that I couldn't automatically send my mom and sister their rings, I had to mail them all to myself, now I'm having to figure out how to mail them their rings since I'm 9hrs from home at st jude and I'm not sure when my son is done with treatment so I cant just wait til I see em again. Also, there needs to be different options on what the daughter rings say that way you can pick different things. So if you have multiple daughters/sisters, they all aren't saying the same thing.

Other than those teeny tiny ideas, the rest has been beyond amazing! If I could give them something higher than a 5 I definitely would!

You guys have gained a very loyal customer!

2026年4月9日
自発的なレビュー
5つ星のうち5の評価

The Daisy Mom/Daughter ring

The "Love from Mom - I think about you every Daisy Ring" is so cute! Both of my daughters loved it and it was a special keepsake for their wedding days. When one size wasn't quite right, the company quickly helped me with an exchange in time for the wedding day!

2026年4月6日
自発的なレビュー

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