Cocojewelry レビュー 

355
TrustScore 5段階評価の4.5

4.3

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The "This Too Shall Pass..." message on your jewelry (bracelets and ring) is just what I need to remember these days, without others seeing it! The jewelry is well-made and attractive. I also gave a b... もっと見る

5つ星のうち5の評価

What an amazing small business! Such beautiful jewellery and exceptional service. I have now purchased for myself, my son, my daughter, my sisters, my husband & my mum! We all absolutely love our piec... もっと見る

5つ星のうち5の評価

I love my new cuff bracelets! I ordered a yellow and a green one, but in fact I then swapped the green one for a white one. They look fabulous. Really elegant and smart, especially against brown ski... もっと見る

5つ星のうち1の評価

Poor quality for the money. Bangle a slightly odd shape and had had sharp edges that scraped my arm as I put it on (has taken a week to heal). I would like to return for a refund but based on experien... もっと見る

企業が回答しました

企業情報

  1. 宝石店

当該企業による記述

Welcome to Coco Jewelry ❤️ We design and craft jewelry which delivers love, faith and courage. Our pieces act as daily reminders: to honor the love shared between friends and family, to lift the spirit when life feels overwhelming, and to stoke the courage to keep going when challenges arise. We believe in the power of words, as we believe in the great self-healing ability of human beings.


連絡先

4.3

優良

TrustScore 5段階評価の4.5

355件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 81%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.3

すべてのレビュー

(355)

過去12か月のレビュー数: 309

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Beautiful jewelry

There was a hiccup with shipping, but no fault to the company, it was the couriers fault. When that happened customer support with this company was amazing and responded very quickly and sent me a new package through the mail and arrived very promptly. The rings I ordered were birthstone heart rings of my deceased mother and they came out beautiful.

2025年12月13日
自発的なレビュー
5つ星のうち5の評価

I could not find my package

I could not find my package. The company was very helpful in sending me pictures on where at my house it was dropped off. Fast response. Beautiful product for the price. Will be ordering again

2025年12月15日
自発的なレビュー
5つ星のうち1の評価

Avoid - awful rip off

did not arrive, impossible to speak to anyone. Lost £50. hope my bank can recover my money

2025年12月2日
自発的なレビュー
Cocojewelry ロゴ

Cocojewelry からの回答

Hello, Claire. We’re very sorry for the delay with your order. Due to the high volume of orders and the time required for custom-made production, shipping has taken longer than expected.
To assist you further, please send us your order number to info@lovecocojewelry.com, and we’ll provide you with the status of your package right away.
Thank you so much for your understanding and patience—we truly appreciate it.

5つ星のうち1の評価

Still waiting!!

2025年11月24日
Cocojewelry ロゴ

Cocojewelry からの回答

Hello, Jeremy. We’re very sorry about the delay with your package. We’ve sent you the updated tracking information, and you can continue to monitor the delivery from there. Due to the high volume of shipments this season, couriers are adjusting their delivery schedules, which may cause delays.

We truly appreciate your understanding, and if you have any concerns or need further assistance, please feel free to reach out. We’re here to help.

5つ星のうち5の評価

Ordered two bracelets for each of my…

Ordered two bracelets for each of my daughters for Christmas. Made an error when placing the order so I reached out to the company and they were able to correct my error. They arrived quickly and are beautiful.
I would definitely order from this site again. Not only are the products beautiful but their customer service is great.

2025年11月25日
自発的なレビュー
5つ星のうち5の評価

I had an outstanding experience with…

I had an outstanding experience with this jewelry company! I ran into some issues when the order was placed (mistake on my end) and then after receiving my beautiful jewelry I realized I ordered the wrong size. Customer service made this process incredibly smooth, and so accommodating. The jewelry itself is absolutely beautiful and crafted with solid, high-quality materials. I was genuinely impressed with the attention to detail and the exceptional craftsmanship. I ordered the stacking mother‘s rings, and the mother daughter ring as well. Highly recommend to anyone looking for stunning, durable pieces and excellent customer service!

2025年12月2日
自発的なレビュー
5つ星のうち1の評価

Received quickly but wrong color stones

My order arrived quickly. However the stone colors are wrong. I ordered July (ruby = red) and September (sapphire = blue). The stone for July is pink.

I've sent two emails to Love Coco Jewelry and have not received a response. Unfortunately, they don't have a customer service number.

What a waste of money!

2025年11月20日
自発的なレビュー
Cocojewelry ロゴ

Cocojewelry からの回答

Hello, AC. We’re so sorry to hear that you received the wrong order — that’s definitely not the experience we want for you. Regarding the color, the July birthstone is naturally a pink-red shade, so what you received is the correct July stone. However, if you were hoping for a deeper red color, we’d be happy to send you a replacement with the January stone instead.

Please send us your order information so we can correct this for you promptly. We want to make sure you receive exactly what you had in mind.

Thank you for your patience, and we look forward to making this right!

5つ星のうち1の評価

slow to ship and then disappears

I have been waiting over a month for my order to arrive. I had a tracking number, and once it arrived into my local area it looses where it is, and says it will NOW be late... are you kidding?!?! I am very disappointed, and will not use this company in the future. If the items do not show up, I will report it as fraud, and update here.

2025年12月1日
自発的なレビュー
Cocojewelry ロゴ

Cocojewelry からの回答

Hello, Becki. Thank you for your feedback, and we’re very sorry to hear about the delay with your package delivery. It appears there may have been an issue with the local courier. When you have a moment, please send your order information to our email address info@lovecocojewelry.com, so we can look into this right away and provide a solution. We appreciate your patience and the opportunity to make this right.

5つ星のうち5の評価

Great customer service

The jewelry is so cute. I bought my mother the mother-daughter ring and myself the self-love ring. I definitely recommend checking the sizing chart before purchasing. I bought a size 5, which ended up being too small. The customer service is great because they replied quickly and offered to send me the correct size!

2025年11月25日
自発的なレビュー
5つ星のうち5の評価

So beautiful

So beautiful! I play in a golf group with the most
Amazing ladies and I am giving them out to them this morning! They will love them! Thank you 😊

2025年11月24日
5つ星のうち5の評価

Amazing jewelry and customer service!

The absolute best customer service and beautiful unique jewelry! I got my daughter the Daisy Ring because she moved away from home this year and I think about her every single daisy! It’s so special to us. Thank you Coco Jewelry!

2025年9月19日
自発的なレビュー

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