The questions were direct and relatively easy to answer. The result was profound, described me to a "t" and even brought tears to my eyes before I reached the end. The test was able to identify key... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
This is a scam and a particularly pernicious scam! Cognius draws you in with a .99c report offer but doesn't tell you that by accepting the report you are signing up to A $39.99 monthly subscription.... もっと見る
企業が回答しました
Asked support whether cancelling would erase my test history because I'd scores. They confirmed everything stays, then closed the subscription while I was still deciding.
企業が回答しました
I was lured in by the supposedly free trial which actually cost me $0.99 then with no warning I was charged £30 for a subscription. I didn’t ask for because apparently I didn’t cancel it straight awa... もっと見る
企業が回答しました
3.5
まあまあ
129件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 80％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The test itself
2026年7月25日
Cognius からの回答
Thank you for your review!
We're glad you enjoyed the test itself and appreciate you taking the time to share your feedback.
If you ever have any questions or need assistance, please feel free to contact us at support@cognius.app.
I genuinely believed the free week…
I genuinely believed the free week would just expire on its own. It didn't, and $39.99 left my account. To their credit, support didn't argue — cancelled, refunded, done in one email.
2026年7月16日
自発的なレビュー
Cognius からの回答
Thank you for sharing your experience.
We're pleased to hear that our support team was able to resolve your request quickly and make the process straightforward.
We're glad the cancellation and refund were handled promptly, and we appreciate you taking the time to share your feedback.
If you ever need any further assistance, please feel free to contact us at support@cognius.app.
Test said my results would be "ready…
Test said my results would be "ready shortly." Three days later, still pending. Support kicked something on the backend and the score appeared while I was still typing my thank-you.
2026年7月18日
自発的なレビュー
Cognius からの回答
Thank you for your feedback.
We're delighted to hear that our support team was able to resolve the issue so quickly and get your results back on track.
To access your report after logging in, simply go to:
Tests → View Report
We're glad everything was sorted out promptly. If you ever need any further assistance, please feel free to contact us at support@cognius.app.
The $39.99 charge came through with no…
The $39.99 charge came through with no email receipt that I could find, which made it feel shady. Support resent the receipt, explained the renewal date, and processed a refund when I said I wanted out.
2026年7月15日
自発的なレビュー
Cognius からの回答
Thank you for sharing your experience.
We're glad our support team was able to resend your receipt, clarify your subscription renewal date, and assist you with your refund request.
We understand how missing confirmation emails can cause concern, and we're pleased we could quickly clear things up and resolve the matter for you.
If you ever need further assistance, please feel free to contact us at support@cognius.app.
Pretty spot on.
2026年7月24日
Cognius からの回答
Thank you for your review!
We're delighted to hear that you found your results to be accurate. Your feedback means a lot to us, and we're glad you enjoyed the experience.
If you ever have any questions or need assistance, please feel free to contact us at support@cognius.app.
The initial 99c for a small test is…
The initial 99c for a small test is attached to a $34.99 ongoing monthly payment that isn't immediately apparent. It is then taken out of your card after just 3 days. Deceptive, misleading, unscrupulous scam.
2026年7月9日
自発的なレビュー
Cognius からの回答
Thank you for sharing your feedback.
We're sorry to hear that you were disappointed with your experience. Subscription terms, including the trial period and automatic renewal, are presented before purchase. We understand that unexpected charges can be frustrating and would like the opportunity to review your case.
Please contact us at support@cognius.app with your transaction details, and we'll investigate the charge and do our best to help resolve the issue.
If you have any other questions, please let us know.
Crooks
Crooks. They charge you $0.99. While your payment is processing, something pops up, fast, then disappears. I realized what it said once I got my email. That I'd be automatically enrolled in a ridiculously priced subscription of $39.99 per frigging month!! That's click bait! But wait! There's more!! There is no way to unsubscribe! When you click on Contact Us, the last 4 digits of their phone number are blocked and asked for information in order to view those numbers. DON'T FALL FOR IT! CROOKS!
2026年7月24日
自発的なレビュー
Cognius からの回答
Thank you for sharing your feedback.
We're sorry to hear that your experience left you feeling this way. Subscription terms, including automatic renewal after the trial period, are presented before purchase, and subscriptions can also be canceled by contacting our support team.
We'd like the opportunity to review your case and help resolve any issues. Please contact us at support@cognius.app with your transaction details, and we'll be happy to investigate and assist you.
If you have any other questions, please let us know.
Scammers
Scammers. I was stollen 40$ with no advance information 2 days after I payed 1$ for a mediocre test.
These guys are scammers 100%
2026年7月24日
自発的なレビュー
Cognius からの回答
Thank you for sharing your concerns.
We're sorry to hear that you had this experience. Subscription terms, including automatic renewal after the trial period, are presented before purchase. We'd like to look into your case and review the charge with you.
Please contact us at support@cognius.app with the transaction date, amount, and the last four digits of the card used for the payment. We'll investigate the charge and do our best to help resolve the issue.
If you have any other questions, please let us know.
Tests are fun and quite accurate - but take care with payments
Tests are fun and quite accurate! I did foresee that they would ask me a small payment ad that this would be a trap, so I paid for it with a disposible card (created with Revolut)
i think i had a number of fun tests, with nice results, for less than 1euro, so that´s alright.
I do not recommend ever putting in one´s real credit card for this type of websites.
2026年7月24日
自発的なレビュー
Cognius からの回答
Thank you for sharing your feedback.
We're glad to hear that you enjoyed the tests and found the results worthwhile.
We'd also like to clarify that subscription terms, including automatic renewal after the trial period, are presented before purchase. We always encourage users to review the subscription details before completing their order.
If you ever have any questions or need assistance, please feel free to contact us at support@cognius.app.
Absolute Scam
Absolute Scam, l didn't sign up or get an account. They still took payment around the back door with Google pay.
2026年7月17日
自発的なレビュー
Cognius からの回答
Thank you for sharing your concerns.
We're sorry to hear about your experience. We take reports like this seriously and would like to investigate what happened. Please contact us at support@cognius.app with the details of the charge, including the transaction date and amount, so we can locate it and assist you. If the charge is linked to a subscription, we'll be happy to review it and help resolve the issue.
If you have any other questions, please let us know.
Finished the full IQ assessment
Finished the full IQ assessment, closed the app to take a phone call, and then couldn't figure out where my score had gone. Support replied within the hour with a screenshot showing the exact tab.
2026年7月6日
自発的なレビュー
Cognius からの回答
Thank you for sharing your experience.
We're pleased to hear that our support team was able to respond quickly and help you find your results.
To access your report after logging in, simply navigate to:
Tests → View Report
We're glad everything was resolved so promptly. If you ever need any further assistance, please feel free to contact us at support@cognius.app.
My son took the IQ test on my account…
My son took the IQ test on my account and then neither of us could find his results. Support explained where completed tests are stored and offered tips on keeping scores separate.
2026年7月12日
自発的なレビュー
Cognius からの回答
Thank you for your feedback.
We're glad our support team was able to help you locate the completed test results and provide guidance on managing scores within the account.
To access completed reports after logging in, simply go to:
Tests → View Report
If you ever have any other questions or need assistance, please feel free to contact us at support@cognius.app.
Cognius からの回答
Thank you for your kind review!
We're delighted to hear that you found the questions engaging and easy to complete. It's great to know you enjoyed the experience.
If you ever have any questions or need assistance, please feel free to contact us at support@cognius.app.
Important thing - it is subscription service so be vary of that
Well the initial test was fine and fun, than I had to pay (somehow I knew that) - it was 0.99USD so I tried to give it a go. While I beleive that they have information about subscription plan when they asked me to pay on mobile phone this information was not clearly visible. But there was different issue - at the end of the test I was told that the results will be sent to my mail in PDF format which is clear misinformation. The other issue is that link in mail to complete registration does not work outside facebook app. This alone let me to explore settings to find out that I have active subsription. So I asked via mail to cancel my account completely because for unknown reason it cannot be done from within the app itself. I will be checking my bank account though because after this expereience though short I do not trust this company.
2026年7月23日
自発的なレビュー
Cognius からの回答
Thank you for taking the time to share your detailed feedback.
We're sorry to hear that parts of your experience were confusing. Subscription terms are presented before purchase, but we appreciate your comments about their visibility on mobile and will take your feedback into consideration.
We're also sorry for the confusion regarding the report delivery and the registration link. Our support team is always happy to help resolve these issues, including account deletion requests when needed.
If you've already contacted us, your request will be handled as quickly as possible. If you need any further assistance, please feel free to contact us at support@cognius.app
Emailed cognius asking how to cancel
Emailed cognius asking how to cancel, expecting a link to some help article. They just... cancelled it for me. Confirmation attached. That was the whole interaction.
2026年7月16日
自発的なレビュー
Cognius からの回答
Thank you for sharing your experience.
We're pleased to hear that our support team was able to assist you promptly and make the cancellation process as simple as possible.
Our goal is to resolve requests efficiently whenever we can, and we're glad everything was handled quickly and to your satisfaction.
If you ever need any further assistance, please feel free to contact us at support@cognius.app.
My percentile ranking vanished after…
My percentile ranking vanished after the app updated. Support said the layout had moved things around and sent me the new location — everything was intact.
2026年7月9日
自発的なレビュー
Cognius からの回答
Thank you for your feedback.
We're glad our support team was able to quickly explain the updated layout and help you locate your percentile ranking.
To view your complete results after logging in, please go to:
Tests → View Report
We're happy to hear that all of your data was safely preserved. If you ever need further assistance, feel free to contact us at support@cognius.app
Trial Converted to Paid Subscription Without My Concent
I clicked on a Facebook advertisement offering a service for USD 0.99, which was the only payment I knowingly agreed to make. After completing the process, the website never finished loading. It continued spinning for more than two hours, and I never received access to the service or any confirmation that my registration had been completed.
Several days later, I discovered that USD 41.51 (R681.63) had been deducted from my account. I had not knowingly agreed to a recurring subscription and was surprised by the charge.
Only after investigating the company's website did I find the General Subscription Terms stating that the USD 0.99 payment was for a trial that would automatically convert into a paid subscription unless cancelled at least 24 hours before the trial ended. In my experience, this was not made sufficiently clear during the sign-up process, and I did not receive any reminder before the subscription charge was processed.
The first communication I received from the company was only after the payment had already been taken. I contacted them requesting a refund, cancellation of the subscription, closure of my account, and confirmation that no further charges would be made.
I believe the company could improve by making the trial terms and automatic renewal much more prominent before payment, providing clear confirmation that a subscription has been created, and sending reminder emails before charging customers.
Based on my experience, I would advise anyone considering the trial to read the subscription terms carefully and understand exactly when the trial ends to avoid unexpected charges.
2026年7月20日
自発的なレビュー
Cognius からの回答
Thank you for taking the time to provide such detailed feedback.
We're sorry to hear that your experience did not meet your expectations. We understand how frustrating it can be if there is confusion during the sign-up process or if you experienced technical difficulties accessing the service.
We would like to clarify that Cognius is not a fraudulent service. The trial offer, its duration, the recurring subscription, renewal terms, pricing, and cancellation information are presented during checkout before the purchase is completed. Once the trial period ends, the subscription renews automatically unless it has been cancelled beforehand, as described in the subscription terms.
We appreciate your suggestions regarding clearer communication and reminder notifications, and we'll make sure your feedback is shared with the appropriate team for consideration.
If you have contacted our support team, we will review your case individually and assist you in accordance with our policies, including reviewing your refund request where applicable. If you need any further assistance, please contact us at support@cognius.app.
My composite IQ number was nowhere on…
My composite IQ number was nowhere on the dashboard, just the category scores. Apparently it sits one tap deeper support pointed it out in their first reply.
2026年7月11日
自発的なレビュー
Cognius からの回答
Thank you for your feedback.
We're glad our support team was able to quickly show you where to find your overall IQ score.
To access your full report after logging in, please navigate to:
Tests → View Report
We're pleased everything was resolved with our first response. If you ever have any other questions, feel free to contact us at support@cognius.app.
Honestly thought deleting the app would…
Honestly thought deleting the app would stop the billing. It doesn't, obviously, and $39.99 later I learned that from a very patient support agent who also processed my refund.
2026年7月13日
自発的なレビュー
Cognius からの回答
Thank you for your feedback.
We're glad our support team was able to explain how subscriptions work and assist you with your refund request.
Deleting an app does not automatically cancel an active subscription, so we understand how this misunderstanding can happen. We're pleased everything was resolved for you, and we appreciate you taking the time to share your experience.
If you ever need assistance, please don't hesitate to contact us at support@cognius.app.
'one off' payment was a subscription
Didn't realise my one off payment was actually tied to a subscription. My bank called about suspected fraud and cancelled it.. I had tried to log on via email with no success, assumed it was fraud..
2026年7月18日
自発的なレビュー
Cognius からの回答
Thank you for sharing your experience.
We're sorry to hear about the confusion and understand why the unexpected charge and difficulty accessing your account led to concern.
Cognius is not a fraudulent service. Subscription terms, including the recurring renewal after the 3-day trial, are presented before the purchase is completed. If you were unable to log in or had trouble accessing your account, our support team would be happy to help investigate and resolve the issue.
Please contact us at support@cognius.app, and we'll review your case individually, answer any questions you have, and assist you, including reviewing your refund request where applicable.
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