I've used watch collecting and collecting cars many times over the last few years to buy and sell watches /cars. Its a really good platform, great customer service agents, and totally transparent.... もっと見る
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レビュアーのコメントを見てみましょう
From the moment I contacted Watch Collecting I was made to feel so welcome and safe. Totally genuine hard working team. I dealt with Jamie who was a very efficient and knowledgeable gentleman. He k... もっと見る
I was a little nervous at the outset, I though selling a valuable item via online auction could be a risk. However, Mark (my allocated person at Watch Collecting) talked me through the very simpl... もっと見る
Excellent support from Alex @ WatchCollecting who was pretty much on the ball all the way through the three transactions. Decent results by and large although one watch was let down by a silly litt... もっと見る
企業情報
当該企業による記述
Collecting.com is a global online auction platform for collectible watches, bringing buyers and sellers together through curated, 7-day auctions. Launched in 2021 as Watch Collecting, the platform has grown to more than 400,000 members and achieved over £110 million in sales. Our specialist team is based in the UK, with offices and expertise around the world, sourcing and presenting a broad range of watches to an international audience. Whether buying, selling or simply following the market, Collecting.com offers a secure, specialist-led experience for collectors.
連絡先
4.6
優良
426件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 50％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Top drawer experience.
Top drawer experience.
Excellent communication and realistic market valuations.
2024年8月21日
I was charged £600 without getting the…
I was charged £600 without getting the watch just for bidding and they haven't refund me the monies. This is scam and fake. I would not recommend anyone to use this auction. The worst service ever.
2024年8月18日
自発的なレビュー
Collecting.com からの回答
Good morning
Thank you for your feedback which I'd like to clarify.
You won a watch at auction and were charged the buyers fee of £600. Prior to placing a bid this charge is shown, as well as being listed on the FAQs and terms of business.
Having won the watch for your winning bid of £3700, you offered the seller £2800 which is in breach of our terms.
You have been advised that the seller must receive full payment within the 5 working days. If you do not proceed with the sale, the buyers fee is retained by Watch Collecting. This was agreed by you prior to placing your legally binding bid.
You continued to offer the seller less than your winning bid. As instructed by the seller the full amount must be received within the payment timeframe.
You subsequently informed the seller you have 5 working days to pay and would 'think about it'.
We have not received further contact from you, however will take this review as confirmation you are not willing to stand by your bid.
If you wish to come back to us please reply to the emails or call on the number provided.
Kind regards
Client Services Team
From the start of my journey from…
From the start of my journey from browsing the watches till wining the bid and later the follow up received till collecting my watch was really amazing .
2024年8月19日
Highly recommended - great service
Another excellent service from Hugo Malien from start to finish. The buyer got in touch immediately after the sale and paid and collected the following day. Really quick deal and Hugo was always on hand to assist.
2024年8月14日
Collecting watches managed service
Made contact with Collecting watchers via their website , i was quickly and professionally contacted by William asking how he could assist . We ran through the options available , the details of my watch etc and opt’d for their Managed service . The whole experience was effortless - easy to drop off , do paperwork - then they did all the advert and photography ( as part of the managed service) .. 7 day auction and the watch was sold to within £50 of the valuation that William had suggested they would like to obtain.
Buyer was introduced to me , payment received , watch was then released ( by collecting watches) to the new buyer.
I cannot rate the experience higher - so good … and thankyou William for your assistance .
2024年8月8日
自発的なレビュー
Absolute perfection from start to finish
I cannot find the words to say how amazing WatchCollecting.com and the Watch Collecting Team are. I have just sold two watches (a rare Rolex Daytona and a Panerai) the step by step advice, process and their implementation re valuation, description, photographs/photographers etc, and the auction itself is literally nothing less than perfect.
The same goes for post sale when you are put in touch with the buyer and vice versa, again great buyers and easy to arrange payment and collection - all very professional.
This is all managed by your Consignment Manager (big shout out to Mark Fell - thank you!).
The most fun is watching the auction countdown live; on the last sale my stomach was in my mouth right up to the moment it passed the reserve price, all the time chatting and WhatsApping Mark.
If you are thinking of selling, or buying, a watch I cannot recommend Watch Collecting and the team high enough.
P.S. I only came across Watch Collecting through selling a car via Collecting Cars, the sister company - again, brilliant from start to finish.
PPS. If you like your cars and watches I highly recommend looking at both sites as many times possible every week.
2024年8月12日
Overall experience was excellent
Overall experience was excellent. By way of improvement the watch paperwork should be more clearly displayed to ensure better understanding of provenance, authenticity and completeness.
2024年8月9日
Simple and straightforward experience
Simple and straightforward experience. The WatchCollecting team were professional and helpful for the collection from their managed service
2024年7月10日
I like the new managed service
I like the new managed service. Fleur and the team were very helpful.
Sold both of my watches and payment was received quickly.
2024年7月25日
Fantastic service
Fleur has been my contact when dealing with 2 watch sales. I made use of the managed service and my watches went to auction with my chosen reserve and sold as expected. Watch Collecting handled the logistics once I confirmed receipt of payment. I received the full sale price and there was no commission to pay. Great service that I would highly recommend.
2024年7月25日
19/07/24
19/07/24
Great service and the sale went through without any problems !!! The office in London was always there for advise and updates on how the auctions was going.
2024年7月25日
Just such an easy process
Just such an easy process. Felt like I achieved a market value sale without much effort or stress.
2024年7月17日
Managed Service is excellent!
I chose to use the Managed Service option. It worked really well and I achieved a sale at the price I was looking for. Thanks!
2024年7月17日
Very efficient and enthusiastic service…
Very efficient and enthusiastic service by keen WATCH people.
2024年7月9日
Commendation
I would like to commend the following staff who patiently assisted me with prompt replies via WhatsApp and emails that led to my first winning bid in an auction.
1. Natalie Parchment
2. Stephanie Law
3. Alex Harley
2024年6月28日
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