Adam helped me out,efficient and professional from the outset. I goofed on my order numbers Adam was quick to help organising a top up delivery for the following day. Refreshing to have such great se... もっと見る
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Brilliant service we ordered on line in the evening and received a confirmation email next morning at 7 am advising delivery would be next day. Delivery was great and the driver helped unloading
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Excellent customer support . Delivery arrived on time but after unloading pallet discovered some damaged items at the bottom-(it happens). I contacted them on Saturday afternoon and on Monday morn... もっと見る
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Bought paving slabs. Good quality at reasonable price. Good sales/Yard assistance.
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企業情報
当該企業による記述
Family Owned Independent Builders Merchant Providing Building, Landscaping & Timber Supplies to the Trade & Public. Serving North Essex and Suffolk
連絡先
11 London Road, CO3 0NT, Colchester, 英国
- 01206 715500
- sales@colliercatchpole.co.uk
- colliercatchpole.co.uk
4.8
優良
535件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Courteous and polite
Was due to deliver on the Friday however the poor driver had an accident which we were informed about. They delivered the very next day with no problems at all. Courteous and polite driver
2024年5月2日
Collier and Catchpole Ltd からの回答
Hi Mick. Thank you for taking the time to leave us a review and 5-star rating, really great to hear. See you soon. Have a great weekend 😊 #BuildWithColliers
Very good communication
Very good communication and fast delivery,placed on my shared driveway great
Many thanks
2024年4月29日
Collier and Catchpole Ltd からの回答
Hi John. Thank you for taking the time to leave us a review and 5-star rating. See you again soon. Have a great weekend 😊 #BuildWithColliers
Collier and Catchpole Ltd からの回答
Hi Andy. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. See you again soon 😊 #BuildWithColliers
Easy to order
Easy to order, came faster than expected and the driver couldn’t have been more helpful
2024年4月17日
Collier and Catchpole Ltd からの回答
Hi IW. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. See you again soon 😊 #BuildWithColliers
Efficient and very helpful
2024年3月28日
Collier and Catchpole Ltd からの回答
Hi Jonathan. Thank you for taking the time to leave us a review, really great to hear. See you soon 😊 #BuildWithColliers
Ordered 2 bags of gravel
Ordered 2 bags of gravel. Both delivered early than planned but 1 was wrong. The driver came back the next day with the correct bag. Driver was superb. 4 out of 5 just because of the incorrect bag originally.
2024年4月1日
Collier and Catchpole Ltd からの回答
Hi Rupert. Apologies for the mix up, I hope it was corrected with minimal inconvenience. Thank you for taking the time to leave us a review and for supporting your local independent builders merchant. We appreciate you 😊 #BuildWithColliers
Excellent response time.
2024年4月1日
Collier and Catchpole Ltd からの回答
Hi Kevin. Thank you for taking the time to leave us a review and 5-star rating. Have a great week. Shout if you need us 😊 #BuildWithColliers
Collier and Catchpole Ltd からの回答
Hi Russell. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. See you again soon 😊 #BuildWithColliers
Great service and delivery team
Great speed of delivery, very helpful and patient delivery driver. The quality of the goods was as expected. Great service.
2024年3月25日
Collier and Catchpole Ltd からの回答
Hi John. Thank you for taking the time to leave us a review, really great to hear. See you soon. Have a great week 😊 #BuildWithColliers
Collier and Catchpole Ltd からの回答
Hi Ram. Thank you for taking the time to leave us a review and 5-star rating. We appreciate your feedback and support. See you again soon 😊 #BuildWithColliers
Very helpful and courteous staff
Very helpful and courteous staff. And ordering online is very easy to do.
I would always recommend this company.
2024年3月1日
Collier and Catchpole Ltd からの回答
Hi Maria. Thank you for taking the time to leave us a review and 5-star rating. Have a great week. Shout if you need us 😊 #BuildWithColliers
Some problems but dealt with.
I can’t give a 5 star review because my order was “missed” and I had to chase up on Saturday after the time limit for delivery had passed. I only live a few km from the store so was expecting fairly prompt delivery.
When I called to enquire they couldn’t even find my order number or name or address.
They called back later and said they would deliver Monday/Tuesday. This would have been too late as we needed it for the weekend.
Now I also can’t give a poor review because a very kind member of staff delivered my order in her own car after work on the Saturday. I was extremely grateful and the customer service was really good.
However, obviously I shouldn’t have had to chase up and she shouldn’t have had to do that in her own time so I can’t give a raving review.
2024年2月25日
Collier and Catchpole Ltd からの回答
Hi Kate. Thank you for taking the time to leave your feedback. We have updated our processes internally and informed the team. We can only apologise for your experience with us and hope next time, we can deliver a 5-star service. Have a great week 😊 #BuildWithColliers
Quick turnaround and helpful delivery…
Quick turnaround and helpful delivery guy. Thank you.
2024年3月1日
Collier and Catchpole Ltd からの回答
Hi Mick. Thank you for taking the time to leave us a review, really great to hear. See you soon. Have a great week 😊 #BuildWithColliers
Brilliant service
Brilliant service, thank you, strongly recommend very clear instructions, phone call on the day to let us know when they would deliver
2024年2月24日
Collier and Catchpole Ltd からの回答
Hi Lyn. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. We appreciate you 😊 #BuildWithColliers
Great quality Gravel Boards
Efficient delivery of Gravel Boards and friendly staff. Would have marked higher save for one board that was that had a long split down the middle. The delivery driver promptly reported the defect whilst on site and a replacement board was re-delivered within a couple of days. Very pleased with the service and the product and would use this company again.
2024年2月19日
Collier and Catchpole Ltd からの回答
Hi Stephen. Thank you for taking the time to leave us your feedback. Glad we got there in the end. Apologies for any inconvenience caused. Have a great week and we will see you soon 😊 #BuildWithColliers
All Good, Bulk Bag Delivery
Always happy with Collier for pick up and deliveries. Would be nice to get an email with some sort of delivery notice. Driver placed bags exactly where i wanted. Thanks
2024年2月19日
Collier and Catchpole Ltd からの回答
Hi Steve. Thank you for taking the time to leave us your feedback and 5-star rating, and for supporting your local independent builders merchant.
We have been having a few issues with emails going into junk boxes. I will find out what went wrong on this occasion and see where improvements can be made. Apologies for the surprise delivery 😊 #BuildWithColliers
Collier and Catchpole Ltd からの回答
Hi Prinaven. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. See you again soon 😊 #BuildWithColliers
First class service from Collier &…
First class service from Collier & Catchpole. Easy online ordering, quick delivery and the guy who delivered the items couldn’t have been any more helpful. Thanks!
2024年2月4日
Collier and Catchpole Ltd からの回答
Hi Steve. Thank you for taking the time to leave us a review and 5-star rating. Have a great week. Shout if you need us 😊 #BuildWithColliers
Helpful and great delivery time
2024年1月30日
Collier and Catchpole Ltd からの回答
Hi Robert. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. We appreciate you 😊 #BuildWithColliers
Collier and Catchpole Ltd からの回答
Hi Robert. Thank you for taking the time to leave us a review and 5-star rating. Have a great week. Shout if you need us 😊 #BuildWithColliers
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