Adam helped me out,efficient and professional from the outset. I goofed on my order numbers Adam was quick to help organising a top up delivery for the following day. Refreshing to have such great se... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Brilliant service we ordered on line in the evening and received a confirmation email next morning at 7 am advising delivery would be next day. Delivery was great and the driver helped unloading
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Excellent customer support . Delivery arrived on time but after unloading pallet discovered some damaged items at the bottom-(it happens). I contacted them on Saturday afternoon and on Monday morn... もっと見る
企業が回答しました
Bought paving slabs. Good quality at reasonable price. Good sales/Yard assistance.
企業が回答しました
企業情報
当該企業による記述
Family Owned Independent Builders Merchant Providing Building, Landscaping & Timber Supplies to the Trade & Public. Serving North Essex and Suffolk
連絡先
11 London Road, CO3 0NT, Colchester, 英国
- 01206 715500
- sales@colliercatchpole.co.uk
- colliercatchpole.co.uk
4.8
優良
535件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Collier and Catchpole Ltd からの回答
Good morning. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. See you again soon 😊 #BuildWithColliers
wouldn't say it was great
wouldn't say it was great, placed order but notification of when you would get delivery, not received, a little more comms would be good!
2025年7月15日
Collier and Catchpole Ltd からの回答
Hi Sharon. We appreciate your feedback. We're sorry to hear that you didn't receive a delivery notification, clear communication is very important to us, and we understand how frustrating it can be. We are currently reviewing our process to ensure updates are sent more reliably in the future. See you again soon 😊 #BuildWithColliers
Good locally not so good at source
Very satisfied with the process and speed of delivery unfortunately two of the bags of gravel had small holes in and were begining to lose contents this would have been difficult to spot in transit so no blame on the local company but may be thicker bags at source would solve the problem.
2025年7月7日
Collier and Catchpole Ltd からの回答
Hi Mike. Thank you for taking the time to share your experience. We're really pleased to hear you were happy with the process and delivery speed. We appreciate you flagging the issue with the gravel bags — you're absolutely right, it's not always easy to catch in transit, but we'll pass this feedback on to our supplier and see what improvements can be made in the future. See you again soon 😊 #BuildWithColliers
Fast, efficient and good value
2025年7月6日
Collier and Catchpole Ltd からの回答
Good afternoon S. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. See you again soon 😊 #BuildWithColliers
Online ordering process smooth
Online ordering process smooth. Invoice did indicate Pickup although the order was for delivery. Would have liked a notification of delivery date. Delivery driver friendly and helpful. Will definitely use again.
2025年7月5日
Collier and Catchpole Ltd からの回答
Hi Pieter. Thank you for taking the time to leave your feedback. We're really glad to hear the online ordering and delivery experience were positive overall, and we appreciate you highlighting where we can improve. We'll look into the mix-up and make sure we're clearer with delivery updates in future. See you again soon 😊 #BuildWithColliers
Collier and Catchpole Ltd からの回答
Hi Andrew. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. We appreciate you 😊 #BuildWithColliers
Your driver was very friendly and…
Your driver was very friendly and polite and happy to help
2025年6月25日
Collier and Catchpole Ltd からの回答
Hi Neil. Thank you for taking the time to leave us a review and 5-star rating. Have a great week. Shout if you need us 😊 #BuildWithColliers
Quick delivery and considered my…
Quick delivery and considered my request on placement of items when being delivered
2025年6月12日
Collier and Catchpole Ltd からの回答
Hi Lorraine. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. We appreciate you 😊 #BuildWithColliers
Friendly and very helpful staff with a…
Friendly and very helpful staff with a good knowledge for any trade. Excellent delivery service as well.
2025年6月9日
Collier and Catchpole Ltd からの回答
Hi David. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. See you again soon 😊 #BuildWithColliers
Quick and hassle free delivery
2025年6月10日
Collier and Catchpole Ltd からの回答
Hi Tim. Thank you for taking the time to leave us a review and rating. Great to hear! See you soon. Have a great weekend 😊 #BuildWithColliers
Collier and Catchpole Ltd からの回答
Hi Martin. Thank you for taking the time to leave us a review and 5-star rating. Have a great weekend. Shout if you need us 😊 #BuildWithColliers
Next day delivery
Next day delivery. The driver was friendly, polite, he unloaded exactly as I wanted. He made helpful suggestions which I accepted. I was also happy with the costs.
The delivered products are good.
That is perfect, is it not?
2025年6月2日
Collier and Catchpole Ltd からの回答
Hi John. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. We appreciate you 😊. See you again soon 😊 #BuildWithColliers
Easy to order on line
Easy to order on line. Delivered to requested area of property. Thanks
2025年6月2日
Collier and Catchpole Ltd からの回答
Hi Sally. Thank you for taking the time to leave us a review and 5-star rating. Have a great week. Shout if you need us 😊 #BuildWithColliers
5* quality service
5*
East to use website, easy payment method, fast order processing and delivery was quick too so a good service and shall def be using again in the future
2025年5月4日
Collier and Catchpole Ltd からの回答
Hi Andrew. Thank you for taking the time to leave us a review and rating. Great to hear! See you soon. Have a great weekend 😊 #BuildWithColliers
Great price and all the gear I needed
Great price and all the gear I needed for my job. Speedy and free delivery. Can't fault tham.
2025年5月6日
Collier and Catchpole Ltd からの回答
Hi Ben. Thank you for taking the time to leave us a review and 5-star rating. Have a great week. Shout if you need us 😊 #BuildWithColliers
Great delivery driver managed to get…
Great delivery driver managed to get down a very narrow lane and unloaded onto a very convenient spot on our driveway.
2025年5月5日
Collier and Catchpole Ltd からの回答
Good afternoon Miss D. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. We appreciate you 😊 #BuildWithColliers
Collier and Catchpole have a great…
Collier and Catchpole have a great stock of building materials including the specific Anglian bricks I wanted. Ordering online was easy and the staff at Ipswich were friendly and helpful.
2025年5月8日
Collier and Catchpole Ltd からの回答
Hi Kevin. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. So great to hear. See you again soon 😊 #BuildWithColliers
Wouldn’t go anywhere else
Quality materials, good price and fast delivery. Wouldn’t go anywhere else.
2025年5月6日
Collier and Catchpole Ltd からの回答
Hi Matthew. Thank you for taking the time to leave us a review, really great to hear. See you soon. Have a great end to the week 😊 #BuildWithColliers
Very helpful and friendly company
Have used C & C a few times lately and they couldn’t have been more helpful. They happily added to existing orders even on the morning of delivery. The delivery guy couldn’t have been more friendly and helpful. Product wise no problems at all. Will certainly be recommending this company in the future.
2025年5月1日
Collier and Catchpole Ltd からの回答
Hi Jon. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. We appreciate you 😊 #BuildWithColliers
Really fast delivery but would have…
Really fast delivery but would have been good to have a heads up about delivery so I could show where I wanted it dropped.
2025年4月30日
Collier and Catchpole Ltd からの回答
Hi David. Thank you for taking the time to leave us a review and your feedback, and for supporting your local independent builders merchant. Apologies for the communication on this occasion. We will do better next time 😊 #BuildWithColliers
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