Adam helped me out,efficient and professional from the outset. I goofed on my order numbers Adam was quick to help organising a top up delivery for the following day. Refreshing to have such great se... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Brilliant service we ordered on line in the evening and received a confirmation email next morning at 7 am advising delivery would be next day. Delivery was great and the driver helped unloading
企業が回答しました
Excellent customer support . Delivery arrived on time but after unloading pallet discovered some damaged items at the bottom-(it happens). I contacted them on Saturday afternoon and on Monday morn... もっと見る
企業が回答しました
Bought paving slabs. Good quality at reasonable price. Good sales/Yard assistance.
企業が回答しました
企業情報
当該企業による記述
Family Owned Independent Builders Merchant Providing Building, Landscaping & Timber Supplies to the Trade & Public. Serving North Essex and Suffolk
連絡先
11 London Road, CO3 0NT, Colchester, 英国
- 01206 715500
- sales@colliercatchpole.co.uk
- colliercatchpole.co.uk
4.8
優良
535件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Top team!
The guys new what I needed and they bent over backwards for me. Much appreciated
2025年2月25日
Collier and Catchpole Ltd からの回答
Hi Laura. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. We appreciate you 😊 #BuildWithColliers
I have used this service 3 times in the…
I have used this service 3 times in the last week and have communicated with Matt. I feel l am getting a personal service. In regards to the delivery they have followed my specific instructions..
Excellent customer service
2025年2月20日
Collier and Catchpole Ltd からの回答
Good afternoon. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. We appreciate your support 😊 #BuildWithColliers
Quick efficient service
2025年2月18日
Collier and Catchpole Ltd からの回答
Hi Sally. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. See you again soon 😊 #BuildWithColliers
Great communication.
Great communication throughout and very happy. Delivery date had to be moved a day due to road works preventing access. This was no issue and everyone was very understanding.
2025年2月16日
Collier and Catchpole Ltd からの回答
Hi Darren. Thank you for taking the time to leave us a review and rating. Great to hear! See you soon. Have a great week 😊 #BuildWithColliers
The best building supplies firm.
Very easy purchase at brilliantly competitive prices. Delivered just as requested to exactly the right spot. Excellent
2025年2月17日
Collier and Catchpole Ltd からの回答
Hi Ed. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. We appreciate you 😊 #BuildWithColliers
Collier and Catchpole Ltd からの回答
Hi Trevor. Thank you for taking the time to leave us a review and 5-star rating. Have a great week. Shout if you need us 😊 #BuildWithColliers
Collier and Catchpole Ltd からの回答
Good afternoon. Thank you for taking the time to leave us a review and 5-star rating. Have a great rest of the week. Shout if you need us 😊 #BuildWithColliers
Collier and Catchpole Ltd からの回答
Hi John. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. See you again soon 😊 #BuildWithColliers
Really good service
Really good service.
helpful and found a solution that worked, next day when an issue arised
2025年1月29日
Collier and Catchpole Ltd からの回答
Hi Kieran. Thank you for taking the time to leave us your feedback. Glad we got it sorted. Have a great week. Shout if you need us 😊 #BuildWithColliers
Collier and Catchpole Ltd からの回答
Hi TF. Thank you for taking the time to leave us a review and 5-star rating. Have a great week. Shout if you need us 😊 #BuildWithColliers
Excellent Customer & Delivery Services
The staff are very helpful and professional.
The delivery service was exceptional 👌 👏 🙌. Sleepers ordered were delivered the next day even when it towards busy Christmas period. Well done all for an excellent service 👏
Regards
Clifford
2024年12月19日
Collier and Catchpole Ltd からの回答
Hi Clifford. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. We appreciate you 😊 #BuildWithColliers
Knotty and bendy
Four extra long pieces of timber, one too bent to use. Paid out £30 for a replacement, which took another week, only to be delivered a length that was too knotting to use. Told I could go to the main branch ten miles away and pick out a piece that they would deliver (another week for the scaffold tower), if they had one, but they would not however open in new pack. Waste of time and money.
Unfortunately we do not have a wood burning stove.
2024年12月4日
Collier and Catchpole Ltd からの回答
Hi Philip. Further to your conversation with our Commercial Manager, Karl, the timber was from a new pack and is of shuttering grade quality, and as such has a certain amount of natural knots.
Please see our most recent reply from last week below. We are sorry we didn't match your expectations. Have a great Christmas.
________________________________________________
Hi Philip
Thank you for your feedback. I know you spoke with Cadell regarding the above, but please do feel free to call back for any further information. I am sorry to hear that we didn't meet your expectations on this occasion.
We always strive to provide the best quality products, Timber being a natural product doesn't respond well to being left in variable conditions and we will always try to deliver it as close to the point our customers need it as we can.
Our website is new, and we are always on the lookout for ways to improve it and you make a good point that we will try to address in the coming months. Apologies again for any inconvenience and we hope to see you again soon.
Tim
Collier and Catchpole Ltd からの回答
Hi Karen. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. We appreciate you 😊 #BuildWithColliers
Collier and Catchpole Ltd からの回答
Hi Liz. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. See you again soon 😊 #BuildWithColliers
Collier and Catchpole Ltd からの回答
Hi Andrew. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. We appreciate you 😊 #BuildWithColliers
Collier and Catchpole Ltd からの回答
Hi Barry. Thank you for taking the time to leave us a review and rating. Great to hear! See you soon 😊 #BuildWithColliers
Good prices nice easy delivery thanks.
2024年10月31日
Collier and Catchpole Ltd からの回答
Hi Richard. Thank you for taking the time to leave us a review and 5-star rating. Have a great week. Shout if you need us 😊 #BuildWithColliers
Collier and Catchpole Ltd からの回答
Hi Tony. Thank you! We appreciate your feedback and support. See you again soon 😊 #BuildWithColliers
Collier and Catchpole Ltd からの回答
Hi Ian. We appreciate your feedback, rating and support. See you again soon 😊 #BuildWithColliers
Dedicated delivery
The delivery driver did an amazing job reverse navigating a congested cul-de-sac to deliver
2024年10月8日
Collier and Catchpole Ltd からの回答
Great to hear David. Thank you for taking the time to leave us a review and rating. See you soon. Have a great weekend 😊 #BuildWithColliers
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。