Colosseum Dental UK レビュー 

Exeter colesseum. My greek dentist left 4 months ago. After my final appointment of a tooth extraction, I queeried what should I do if I have a bleed as im on blood thinners, he seemed to take afront to being questioned saying I am the dentist you are the patient.
Better off back in Greece then.
3 months ago another visit, got there they said we have we cancelled it and inforned me by text. I double checked they never did. Tried to rebook they said sorry to busy try later.
Prompted by text a month later tried to book sorry have not replaced your greek weirdo. Tried again after being told to book by text last week. Sorry we have not found another replacement dentist. Please ignore our text reminders as there automatic.
This is not the only problems.ive had with this reception. If I could find another dentist I would.

I got there a very few minutes late but couldn't get through their security door for about five minues. Then the woman at the desk instead of apologising for delaying me informed me I was eleven minutes late and if it had been ten I could have seen the dentist. Then I said could I have an afternoon appointment and she said it had to be a morning one or I could ring their AI phone. The AI phone tells me who I am but doesn't know I am a registered NHS patient. I told my husband who said the AI phone had wasted half an hour of his time and he still couldn't change his appointment and a recent filling done there had fallen out. I think the worst thing was how happy the receptionist was with me losing my dentist appointment. She was like a robot and she made no acknowledgement that it was she and her inability to open her door for about six minutes that had lost me the appointment. She was WEIRD and my husband and I will never go back there.

After having pain in tooth number 7 I was told it was due to an issue with my number 8. I spent a couple of hundred pounds on the fix for tooth 8 only to then be immediately told normally we say for the 8 issue have it taken out! Why was I not told that to start with. Madness that now I need to still have the 8 removed and I paid private for the work already done. I am sadly losing faith in this dentist after so many amazing years with a dentist that retired, I am will be looking for alternative options to move to another private dental surgery. It just feels very gung-ho and money making with lack of care or service.

I used to go to this dental Surgery but Covid happened and you couldn’t get an appointment. Everytime you rang nothing. Then when you did get through they’d cancel eventually they said there was no dentist. I think because of Colosseum Dental UK in Tidworth’s neglect (NHS) and that of Care Dental recently my teeth have been ruined and I am now faced with a hefty bill to sort their neglect out. I have asked Care Dental for a refund because of their poor service. Started going there in December 25 finished with them 12/6/26 after six months and over £300 NHS my teeth haven’t been sorted and am being forced to go private. I’m a pensioner, not a great deal only a pension. Panicking because I don’t want to get sick because I can’t afford to get in debt to get my teeth fixed…. Why isn’t there a special rate for the over 70’s (just 9 June). Scared, angry and very upset and worried!!?

Tried to book an appointment on 3 occasions over 3 different days via telephone. Each time gave up after 15 or more minutes, eventually travelled to the practice (Snodland Kent) to book in person - took 4 minutes as there was one person in front of me. Today I had to book an apponitment - same issue, gave up after 20 minutes on the phone with no one answering - am now travelling AGAIN to the practice to book an appointment in person - why do they have a telephone???????

Question 3
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(0)We are sorry you did not have a great experience. What was the main reason for your score?
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I understand the procedure didn't meet your expectations. Can you tell me more about what specifically went wrong during the procedure?
after booking appointment from last three weeks, three time surgery follow up and on the day at 8.30 am dentist just counted my teeth's and that's it,maximum 5 minutes and said nothing need doing , on the other hand he was recommending me hygienist who want to charge 80 pounds from an unemployed person , signed the paper work to claim from health service, that's very shameful
I can understand how disappointing that must have been after waiting so long for your appointment. When it comes to communication during your visit, did the dentist walk you through what they were checking or explain their findings as they examined your teeth?
why doctor want me to book an appointment when he dont want to do any procedure on them and recommending me Hygienist for 80 pounds sad,,,
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Disgusting condescending behavior by receptionist at the Gravesend clinic. Threatening to call security on my mother because she was trying to inquire about an emergency appointment. My mother does not speak fluent English and was trying to make herself understood with a translator app, they did not even want to hear her out since they were close to break time,

This review relates to Manor Dental in Oxford, part of Colosseum.
Unfortunately my partner has been treated by Radia at Manor for a set of dentures, for which he is paying £2000. Treatment started in June of 2025, and he still doesn't have the dentures. He needed 6 or 7 teeth removed, one of which Radia achieved, but caused a terrible case of Bell's Palsy. The other teeth she couldn't remove, but miraculously, another dentist managed to do it within 2 minutes. Radia no longer works for Manor, and my partner's new dentist has advised that he needs a different denture than the one prescribed by Radia. Manor are delaying response to complaint and seem to think that the complaint will go away if they ignore us. Avoid at all costs. A set of pliers is preferable.

I have been a patient at 2 Colosseum Dental Clinics. The first clinic was in Northgate Crawley where I had been a patient for 45 years with the same dentist who sold the practice to Colosseum. I always visited the dentist every 6 months for a check up but once my dentist retired that's when the problems started I was not given a named dentist so I never knew who I was going to see . I had a broken tooth so had to visit the dentist outside of my normal 6 monthly visit the dentist examined it and said it could not be saved and she could extract it straight away. I had an X-ray and then had the most horrific experience you can imagine. The tooth was taken out in pieces with hands on my face tugging. Afterwards I was shaking and was shown the pieces along with my sinuses which had also been pulled out. She apologised as she said the x-Ray wasn't clear that the roots were going into the sinuses. I left that day shaking in pain with no clear instructions to care for my mouth after the extraction. The next day I had a phone call to come back in to the clinic as the hole needed stitches and padding it felt like she had checked afterwards what was needed. Ongoing the hole didn't close and I learnt that I had a communication which meant everything I drunk or any liquids came out of my nose! I had no support from the clinic afterwards and had to refer myself to another clinic who might be able to help. They advised I needed surgery so I had to contact the Maxillofacial at Queen Victoria Hospital which I did where I had an operation to close the communication and damage. I fed this back to the surgery and asked why they carried out the extraction when looking at the X-ray it clearly shows the tooth roots went into my sinuses and I should have been referred to the hospital this is the information I was given by the hospital. I was told I had given permission and was shown a document with a electronic signature in my name strangely highlighting everything that could happen (which did happen) I was not given or shown this document at the time of my treatment and to be honest after everything I had gone through I didn't have the courage to pursue it so I searched for another NHS clinic near me and found Moat road clinic in East Grinstead. My first appointment was for the hygienist didn't start well as my appointment was when reception closes for lunch which I wasn't aware of. I arrived 5 minutes early for my appointment as any normal person would and couldn't get in. I rang the doorbell to be told reception were having their lunch. I had to wait outside in the cold and rain with another person who also was on their first appointment and was not happy to have to wait outside I did feed this back afterwards . I have just had my 3rd visit with the hygienist which I had made 2 weeks previously and it was a private appointment at £75. I had to pay a £49 deposit when I booked the appointment and the balance to be paid once I had the treatment. On the day of my appointment which was at 1.30pm I received a txt message at 10.15am to say the cost had risen to £80. I rang the clinic to query the short notice of being told about the price rise and was told it came from head office that morning. After my appointment the receptionist said it wasn't head office who emailed and they were told by the hygienist that morning. I rang head office to try to get to the bottom of this as I was being given so many different explanations and to ask why I wasn't given more notice. I was told it didn't come from head office and to speak to the practice manager. I spoke to the practice manager Emma and she was quite curt and rude and didn't understand why I needed to know. She quoted if I went to a supermarket and the price of something I needed had risen I would still buy it and prices / costs do rise. I replied I understand that but you cannot compare a dental clinic with a supermarket and most businesses where there is a price rise you are advised in advance. Emma also said it hadn't come from the hygienist it had come in a email that morning so I said ok I'll ring head office back and speak to them to which her response was what exactly do you want to get out of this is it a refund of the difference! All I wanted was an explanation of why I wasn't given more notice of a price increase and why am I being given contradictory information but as Emma was so rude I said yes. I received my refund but Sadly it has left me with no confidence in using them again so I have also changed my dental Clinic this time to a privately owned clinic.

Changed my appointment time, with very short notice and then made me wait nearly 30mins on the day of the revised appointment.

I visited Dr.Shivani Patel for an onlay and I had an extremely positive experience from the professionalism of the procedure and explaining the process to information next steps to maintain the structures integrity.

Very unhappy with this business.
They took over my local dental practice, where I had been registered as an NHS patient since it opened.
I hadn't attended for a while, simply because I experienced no issues with my teeth, but on requesting an appointment a couple of weeks back, I was told that this non-attendance meant that I had lost my status as an NHS patient, and hence any treatment carried out would have to be on a private basis.
No advice that this might happen was ever sent to me, which just makes me think that all they want to do is get rid of the lesser earning plebs, and instead only treat those who go private and pay them accordingly.
Shocking.

People, please be careful. They fraud you for monies. When I called- I been told that I need to do a check up with X ray- as my right tooth gain sensitive. And then fix fillings. They don't do root canal filling, wich the don't mention- instead they say that filling will cost You depending on the size. But after a check instead they say that they don't have specialist for that- and you need to go to another clinic and pay for the check again...)))
Also they implement extra charges on top of you- for the X ray scan- where overe the phone it is mentioned that scan is included in the first pay. Very funny. As result I wasted time- paid monies, paid extra monies... and ended up nowhere. Be careful

Had an appointment with the Hygienist Mr Ani, today and I'm very pleased with the care I received. Very considerate Carr and I'm very pleased with the results.

Short 20-min hygienist visit (with Aniruddho at Norwood Dental Clinic) was fine until checkout when receptionist added £20 for airflow I never agreed to. Hygienist tried to justify it by saying I did it before and he assumed I’d want it again. Super frustrating for an already costly appointment I had already paid £72 for. Assumptions aren't permission, please train your team better on this.

Such a pleasant dental practice I go to in Rodney Road, Cheltenham. I had a traumatic experience previously at another dentist and was very nervous about going to another, but ever since going to this practice it’s been great, from being welcomed by the receptionist who are always very friendly and efficient, to having treatment with Adam Wilson who always makes me feel at ease, explaining everything and very professional, wouldn’t go anywhere else, highly recommend.

This review is for the Alexandra Road Dental Care practice in Swadlincote, part of colosseum dental

If you are an anxious patient or have a needle phobia, I would strongly recommend avoiding this surgery.

Over the past year, I have experienced a complete lack of communication, even during a period when the practice was aware my wife was undergoing cancer treatment. Despite repeatedly explaining how their approach has worsened my anxiety and stress, and how it has affected my ability to care for her, my concerns seemed to fall on deaf ears. Several members of staff made promises that were never followed through, leaving me feeling extremely disappointed in the administration team.

In my experience, Dr. Yogi shows little understanding or compassion toward anxious patients and appears more focused on financial gain than patient care. If you are considering Invisalign treatment with him, make sure to ask for a full explanation of the entire process before committing. I wish I had done so, as I was not properly informed about their removal procedure until the end of treatment when it was too late. The Invisalign website states ‘gently removed in a painless, non-invasive procedure’. This is incorrect. It hurt so much I had to be sedated in order to have the attachers removed. During this process, as I was in pain in his chair, he decided to increase his hourly rate and attempted to charge me more per hour for treatment I had already paid for. While a patient is screaming and having a panic attack is not the time to attempt getting more money from them.

It’s also concerning that their approach to treating patients with needle phobias remains outdated. In 2025, there are many effective and patient-friendly alternatives available — such as gas and air or pen injectors yet none were offered. Instead, I was made to feel unreasonable for asking.

Overall, this practice has caused me considerable stress and anxiety, undoing years of progress I had made in overcoming my fear of dental treatment.

Recently visited Yeovil Dental Clinic for a hygienist appointment with Rafina and she was amazing!

Genuine, gentle care and really great advice - I had no idea I was brushing my canines too hard so I was receding my gums, so that was really helpful to learn and now I know how to avoid doing that...

The scale and polish was gentle but effective, and Rafina talked me through the whole process and why some areas needed more pressure/attention.

The whole practice was friendly, welcoming and really clean, reception were so polite and smiley.

Great team, thank you all for your amazing care!

Ive attended the Beckton Colosseum Dentist place today for my daughters dentist appointment. We even came 30 mins early. To be now told the dentist is running 35 mins behins time even though we had a appointment booked , then they went on to say the doctors been really busy and behind schedule. To be honest this is something i really dont care for and is totally irrelevant to me as the patient . You shouldnt be overbooking or extending certain patients appointments due to their problems , its not fair and its not equality. Whats the point in having an appointment system ? . Then there trying to argue the fact the doctors busy . Youve gone into our appointment time for someone elses appoinment saying theres only one doctor today and there overwhelmed ? Do you think this is something i care for? You shouldnt be open then , or you should have cancelled appointments before hand . Now they saying you can come back another day and book an appointment . What for it to happen again? . Why didnt they tell the patient before to come back another day?This is outrageous how they think they can run on their own timing . I will be putting in a full complaint .

I have had positive experiences at two Colosseum Dental practices. One is for my general dental care and another was an emergency when in a different part of the country. Excellent service and care received all round. I am quite nervous when seeing the dentist but the teams and dentists at both practices were super friendly and kind which put me at ease.