13 seconds to connect a call. That's the number that stuck with me, on a service whose homepage promises "crystal clear, low-latency" calls. The performance gap between the marketing and the product i... もっと見る
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レビュアーのコメントを見てみましょう
Cometchat doesn´t respect customers, changed commercial plans, increased a lot the price for the same features. Updates only for the new clients, don't inform about in any channel how to go to clou... もっと見る
Having "demo'd" several different chat functions, I chose CometChat based on both the easy of use, simple API and top service. CometChat we're able to get the function up and running quickly an... もっと見る
企業が回答しました
I love the new Cometchat! I'm on the free plan, but my forum is small, so I shouldn't incur any fees for overage. Support is awesome, and I've been going back and forth with them this evening via... もっと見る
企業情報
当該企業による記述
CometChat empowers developers to quickly add in-app text messaging and voice and video calling to their web and mobile apps. We serve customers in industries ranging from dating to hospitality to healthcare to finance and beyond.
連絡先
1002 Walnut St, Boulder, 80302, Boulder, 米国
- help@cometchat.com
- cometchat.com
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
13 seconds to connect a call
13 seconds to connect a call. That's the number that stuck with me, on a service whose homepage promises "crystal clear, low-latency" calls. The performance gap between the marketing and the product is real, but the bigger issue is support. Responses are slow and read like canned templates, every conversation ends with an offer of account credits rather than a real solution, and the agents consistently struggle to understand plain English which makes resolving anything a multi-message ordeal. I want to like this product, but the experience around it doesn't hold up.
It is good and we enjoy using it
I love this new Cometchat integration!
I love the new Cometchat! I'm on the free plan, but my forum is small, so I shouldn't incur any fees for overage. Support is awesome, and I've been going back and forth with them this evening via e-mail. They have been replying within 20-30 minutes until my questions were fully answered.
The custom integration was very simple, once I carefully examined it. Everything works great, and the chat itself is 100% modern, and feature rich! Thanks!
it is doesn't deserve any 1 start.
Bait and switch, scum
Bait and switch, pretends to have "free" version. Which quickly turned into "Just kidding, you have 30 days then you have to pay." Scumbags
union-trader.com
Très heureux d'avoir confiance à CometChat pour avoir des salons de discussions sur notre site, les fonctionnalités sont bien, facile à paramétrer, leur tarif est raisonnable et ils ont un service client très gentil et disponible.

CometChat からの回答
Surprisingly good
We chose cometchat after comparing the availale solutions on the market. For us they were the obvious choice.
Their sales and support staff have a kind and personal approach and always ensure all is resolved fully.

CometChat からの回答
The support team is the best
The support team is the best! Available very fast they take time for you and solve the issues quickly! The app is very good. I highly recommand

CometChat からの回答
Absolutely the best experiences I have…
Absolutely the best experiences I have ever had.
Simple API implementation, customer support to say the least wonderful, professional, helpful and understanding.
For educational use in social network platform it's a must.
My compliments to CometChat!!!

CometChat からの回答
This is the best and honest group of…
This is the best and honest group of people to do business with. They reply to your needs and they follow up with their promises. I AM GRATEFUL for CometChat!

CometChat からの回答
Cometchat have great costumer service
Cometchat have great costumer service, very responsive and answer any issues we have in a timely matter. I appreciate their service

CometChat からの回答
Great product, great service
A very solid chat product for mobile and desktop with many features, and then excellent support if needed. Integrates well with Ning. Many thanks to all concerned.
EnglishClub.com

CometChat からの回答
Support is great
Just started with Cometchat and support is great. We are currently integrating it with our platforms and our queries are quickly answered.

CometChat からの回答
Great Experience
We are using Cometchat on our platform from the last 2 years. The service is really good and their support team is very responsive.

CometChat からの回答
Great experience
Great experience! I was always supported and I sorted out every technical issue

CometChat からの回答
Feature Availability and Suport is good
Hi, First of all i would like to thank you CometChat Author who build the great platform. I didn't such kind of awesome system. All the features are much batter and also support help to integrate via Skype and resolve the issues within a hour.
Support is fast and the developers are patient.
You can use into any tools like in WordPress you can integrate just in few seconds.
Thanks for everything.
Amentotech.Pvt.ltd

CometChat からの回答
CometChat Go User
Having "demo'd" several different chat functions, I chose CometChat based on both the easy of use, simple API and top service.
CometChat we're able to get the function up and running quickly and have patiently integrated the service to meet my exact needs. This integration service along with the customer service and care has been exceptional.
CometChat has also been extremely well received by our user base, with a string of positive feedback, from appearance, easy of use, mobile capabilities etc
All in all really really pleased with CometChat. Thanks Guys.

CometChat からの回答
Trustpilot エクスペリエンス
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