13 seconds to connect a call. That's the number that stuck with me, on a service whose homepage promises "crystal clear, low-latency" calls. The performance gap between the marketing and the product i... もっと見る
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レビュアーのコメントを見てみましょう
Cometchat doesn´t respect customers, changed commercial plans, increased a lot the price for the same features. Updates only for the new clients, don't inform about in any channel how to go to clou... もっと見る
Having "demo'd" several different chat functions, I chose CometChat based on both the easy of use, simple API and top service. CometChat we're able to get the function up and running quickly an... もっと見る
企業が回答しました
I love the new Cometchat! I'm on the free plan, but my forum is small, so I shouldn't incur any fees for overage. Support is awesome, and I've been going back and forth with them this evening via... もっと見る
企業情報
当該企業による記述
CometChat empowers developers to quickly add in-app text messaging and voice and video calling to their web and mobile apps. We serve customers in industries ranging from dating to hospitality to healthcare to finance and beyond.
連絡先
1002 Walnut St, Boulder, 80302, Boulder, 米国
- help@cometchat.com
- cometchat.com
13 seconds to connect a call
13 seconds to connect a call. That's the number that stuck with me, on a service whose homepage promises "crystal clear, low-latency" calls. The performance gap between the marketing and the product is real, but the bigger issue is support. Responses are slow and read like canned templates, every conversation ends with an offer of account credits rather than a real solution, and the agents consistently struggle to understand plain English which makes resolving anything a multi-message ordeal. I want to like this product, but the experience around it doesn't hold up.
2026年5月12日
自発的なレビュー
It is good and we enjoy using it
2026年4月24日
自発的なレビュー
I love this new Cometchat integration!
I love the new Cometchat! I'm on the free plan, but my forum is small, so I shouldn't incur any fees for overage. Support is awesome, and I've been going back and forth with them this evening via e-mail. They have been replying within 20-30 minutes until my questions were fully answered.
The custom integration was very simple, once I carefully examined it. Everything works great, and the chat itself is 100% modern, and feature rich! Thanks!
2025年5月6日
自発的なレビュー
it is doesn't deserve any 1 start.
2023年7月12日
自発的なレビュー
Bait and switch, scum
Bait and switch, pretends to have "free" version. Which quickly turned into "Just kidding, you have 30 days then you have to pay." Scumbags
2022年9月30日
自発的なレビュー
union-trader.com
Très heureux d'avoir confiance à CometChat pour avoir des salons de discussions sur notre site, les fonctionnalités sont bien, facile à paramétrer, leur tarif est raisonnable et ils ont un service client très gentil et disponible.
2020年11月23日
自発的なレビュー
CometChat からの回答
Hi there! Apologies for the late response but thank you so much for your kind words. We pride ourselves in improving every facet of our business and driving our core mission to enable meaningful connections between real people in an increasingly digital world. Be sure to check out our updates page to see all of the great new tools we've released to help make chat 10x better! https://www.cometchat.com/updates
Surprisingly good
We chose cometchat after comparing the availale solutions on the market. For us they were the obvious choice.
Their sales and support staff have a kind and personal approach and always ensure all is resolved fully.
2020年7月30日
自発的なレビュー
CometChat からの回答
Hi there! Apologies for the late response but thank you so much for your kind words. We're so happy to hear about your experience with our support and sales team as they're truly a reflection of who we are as a company and our mission. Be sure to check out our updates page to see all of the great new solutions we've released to help make chat 10x better! https://www.cometchat.com/updates
The support team is the best
The support team is the best! Available very fast they take time for you and solve the issues quickly! The app is very good. I highly recommand
2020年7月9日
自発的なレビュー
CometChat からの回答
Hi there! Apologies for the late response but thank you so much for your kind words and recommendation. We're so happy to hear about your experience and hope to continue providing you with that same experience into the future! 🚀
CometChat からの回答
Hi there! Apologies for the late response but thank you so much for your kind words. Be sure to check out our updates page to see all of the great new tools we've released to help make chat 10x better! https://www.cometchat.com/updates
Absolutely the best experiences I have…
Absolutely the best experiences I have ever had.
Simple API implementation, customer support to say the least wonderful, professional, helpful and understanding.
For educational use in social network platform it's a must.
My compliments to CometChat!!!
2020年5月28日
自発的なレビュー
CometChat からの回答
Hi there! Apologies for the late response but thank you so much for your kind words. Edu-tech is definitely one of our common use-cases and we're happy to hear about how it has successfully resonated with your users! Be sure to check out our new moderation tools to help scale and protect your classrooms: https://www.cometchat.com/extensions
This is the best and honest group of…
This is the best and honest group of people to do business with. They reply to your needs and they follow up with their promises. I AM GRATEFUL for CometChat!
2020年5月7日
自発的なレビュー
CometChat からの回答
Hi there! Apologies for the late response but thank you so much for your kind words and we are grateful for you and everyone of our customers as well! Without you, our mission to enable meaningful connections around the world wouldn't be as worthwhile. Thank you again and we can't wait to see what the future holds 🚀
Cometchat have great costumer service
Cometchat have great costumer service, very responsive and answer any issues we have in a timely matter. I appreciate their service
2020年4月20日
自発的なレビュー
CometChat からの回答
Hi there! Apologies for the late response but thank you so much for your kind words and we appreciate you as well! Be sure to check out our updates page to see all of the great new tools we've released to help make chat 10x better! https://www.cometchat.com/updates
Great product, great service
A very solid chat product for mobile and desktop with many features, and then excellent support if needed. Integrates well with Ning. Many thanks to all concerned.
EnglishClub.com
2020年4月2日
自発的なレビュー
CometChat からの回答
Hi there! Apologies for the late response but thank you so much for your kind words. We're happy to hear about your successful integrations on both mobile and desktop! Be sure to check out our updates page to see all of the great new enhancements we've released to help make chat 10x better: https://www.cometchat.com/updates
Support is great
Just started with Cometchat and support is great. We are currently integrating it with our platforms and our queries are quickly answered.
2020年4月1日
自発的なレビュー
CometChat からの回答
Hi there! Apologies for the late response but we're very happy to hear about your experience thus far. One of the main focuses for us is to ensure that the experience from build out to integration is as seamless and frictionless as possible. We're here to make your life easy, not hard! Welcome to CometChat family! 🚀
Great Experience
We are using Cometchat on our platform from the last 2 years. The service is really good and their support team is very responsive.
2020年3月19日
自発的なレビュー
CometChat からの回答
Hi there! Apologies for the late response but thank you so much for your kind words! We hope to continue providing you with that same speed and velocity as a vehicle to help drive you and your business to your end-goals.
Great experience
Great experience! I was always supported and I sorted out every technical issue
2020年3月18日
自発的なレビュー
CometChat からの回答
Hi there! Apologies for the late response but thank you so much for your kind words! Be sure to check out our updates page to see all of the great new enhancements we've released to help make chat 10x better: https://www.cometchat.com/updates
They are great to work with.
2020年3月12日
自発的なレビュー
CometChat からの回答
Hi there! Apologies for the late response but thank you so much for your kind words. Working alongside with our customers not only inspires and motivates us but makes us a better business going into the future so thank you!
Feature Availability and Suport is good
Hi, First of all i would like to thank you CometChat Author who build the great platform. I didn't such kind of awesome system. All the features are much batter and also support help to integrate via Skype and resolve the issues within a hour.
Support is fast and the developers are patient.
You can use into any tools like in WordPress you can integrate just in few seconds.
Thanks for everything.
Amentotech.Pvt.ltd
2020年2月28日
自発的なレビュー
CometChat からの回答
Hi there! Apologies for the late response but thank you so much for your kind words. We pride ourselves in improving every facet of our business and driving our core mission to enable meaningful connections between real people in an increasingly digital world!
CometChat Go User
Having "demo'd" several different chat functions, I chose CometChat based on both the easy of use, simple API and top service.
CometChat we're able to get the function up and running quickly and have patiently integrated the service to meet my exact needs. This integration service along with the customer service and care has been exceptional.
CometChat has also been extremely well received by our user base, with a string of positive feedback, from appearance, easy of use, mobile capabilities etc
All in all really really pleased with CometChat. Thanks Guys.
2020年1月31日
自発的なレビュー
CometChat からの回答
Hi Christopher, Sorry for the delay in response but thank you for your positive words and feedback. I am glad CometChat was easily compatible with your project. Thank you for your appreciation and be sure to check out our updates page to see all of the great new enhancements we've released to help make chat 10x better: https://www.cometchat.com/updates
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