Call answered by Adam who was knowledgeable across all available products and was able to summarise quickly my specific requirements, and eliminate time wasting options. Fast precise Q and A and clear... ãã£ãšèŠã
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I believe the customer service person that helped me today, his name is Ian, forgive me if I am wrong. However, he was great, answered all my questions, and was patient and friendly while professional... ãã£ãšèŠã
Adam was extremely helpful. He went through plans with me and explained in terms i would understand. When I asked about another plan he went on to explain why their plan might not be as good. My br... ãã£ãšèŠã
At the beginning of the call I was really frustrated and angry with my TPG internet service and was thinking about changing providers. I spoke with Rory who was absolutely amazing and was able to expl... ãã£ãšèŠã
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Compare Broadband is a free service to help you find the right broadband plan. If our website doesn't answer all your questions then our friendly Melbourne based staff can. Call 1300 763 813.
Compare Broadband
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- Free broadband comparison service
- Independent and free broadband advice to help you find the right plan for your household needs.
- Locally operated call centre
- Melbourne based broadband advisors
- Open hours
- Monday-Thursday 9am to 8pm Friday 9am to 6pm
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Level 1, 14 St Kilda Road, St Kilda, 3182, Melbourne, ãªãŒã¹ãã©ãªã¢
- 1300 763 813
- info@comparebroadband.com.au
- comparebroadband.com.au
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Easy change over with a good deal andâŠ
Easy change over with a good deal and upgrade for less than we currently pay.
Friendly snd helpful
Sarah was knowledgeable and friendly! Phoned back when she said she would
Short wait time for response
Short wait time for response, very helpful and unbiassed consultant when asking for advice on new broadband provider. When changing over to my new plan I received immediate help.
Quick easy and friendly service
was very helpful and explainedâŠ
was very helpful and explained everything to my understanding
Very helpful and informative about theâŠ
Very helpful and informative about the products offered
Polite and Quick
Nice customer service lass did a quick and clean job. Sending the 'enter payment details' by link to an internet provider from a 3rd party operator felt dodgy, however. Had to think twice given that if I was a scammer that is how I would operate... But, hey, all's well that ends well.
Quick
Quick, efficient and friendly. Sent extra information for future choices good experience âºïž
Easy to sign and good advice given
The communication was efficient
The communication was efficient, professional and friendly. All information was presented and my questions answered comprehensively.
Super Helpful and friendly
Representative was very friendly and efficient, super helpful and there was no pressure.
Wonderful Service Experience
Super friendly team on the phone and I loved the level of detail given. Everything was explained to me but I didn't feel patronised and they were very patient. A really wonderful service experience!
Shaun was professional to the end
Shaun was professional to the end. Presented a great internet plan, set it up and it was all over in a matter of minutes. A pleasurable experience.
very helpfull
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