Composite Warehouseレビュー 

122
TrustScore 5段階評価の4.5

4.3

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I placed an order of 4mtr lengths, however 3.6mtr lengths arrived by mistake. Quick phone call to customer services & within a week boards was swapped over. Normally I wouldn’t even post a review, bu... もっと見る

5つ星のうち5の評価

Great price decking and it looks very smart in the grey. Great quality, solid decking. Love that it is easy maintenance. The woodgrain side is great. Fixing clips that come with it give a professional... もっと見る

5つ星のうち5の評価

Brilliant service from start to finish. Really helpful with order process and advice on installation. Delivery was made within a few days and good communication. Quality of boards was exc... もっと見る

5つ星のうち1の評価

I ordered and paid in full for fencing in May 2024. Received phone call saying out of stock but was expected 2-3 weeks, agreed to wait. July, no fencing and not answering emails or phone calls. Receiv... もっと見る

企業情報

  1. 庭の建物・東屋提供業者
  2. ホーム センター
  3. 造園用品店

当該企業による記述

Composite Warehouse specialise in the supply of composite decking, cladding & fencing. All our composite materials are Intertek & SGS tested, to ensure we are supplying a quality product, at a more affordable price for trade and domestic. We offer a wide range of designs and colours to suit any garden or landscape design, from a popular anthracite grey board to the ever rising in popularity natural browns. Composite Warehouse production of materials are recycled HDPE plastics helping to reduce plastics in landfills and oceans. Composite Warehouse is focused on providing a quality cost effective solution to the market but ensuring a high level of service and support for any potential, existing and new customer. We offer free delivery for orders of 20 boards or more ordered with hidden fasteners. Create your outdoor living space with Composite Warehouse and take advantage of our free samples to ensure our product is right for you.


連絡先

4.3

優良

TrustScore 5段階評価の4.5

122件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

この企業のTrustpilot 利用方法

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4.3

すべてのレビュー

(122)

過去12か月のレビュー数: 3

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Brilliant Product

Purchased the composite fencing which has been easy to install and looks great, had a couple of missing small parts which were sent out 1st class, great customer service.

2024年2月25日
5つ星のうち5の評価

Firstly we had a mix up with delivery…

Firstly we had a mix up with delivery availability but a lady called me and let me have the longer cladding for the shorter cladding price. Great customer service and I am looking to order again. 100% reccomend

2024年1月29日
Composite Warehouse ロゴ

Composite Warehouse からの回答

Hi Carl,

We are grateful for you sharing your experience with us, At Composite Warehouse we take pride in our service and your review means a lot to us.

Best regards,

The Composite Warehouse Team.

5つ星のうち1の評価

Total failure.

Still neither received my order nor had any information regarding when it will be delivered. The order was placed 4 weeks ago.

2024年1月30日
Composite Warehouse ロゴ

Composite Warehouse からの回答

Hi John,

We apologise for the shipping delay that caused your delivery to arrive a few days later than expected.
Our system should have updated you regarding this and we are looking into why this did not happen.

We are pleased to see your order has now been delivered.

Best regards,

The Composite Warehouse Team.

5つ星のうち5の評価

Great service from this company

Great service from this company again, I under ordered by 8 lengths of decking, when I ordered the extra I order the incorrect one, I phoned them and the lady on the phone checked the additional order against the original one for me as I couldnt find the paperwork, I had ordered the wrong one, so she changed it before delivery, nothing was to much trouble for them.

2024年2月16日
Composite Warehouse ロゴ

Composite Warehouse からの回答

Thank you Jono for taking the time to leave a review about your experience with us. We are pleased to hear you received great service at Composite Warehouse and we hope to we get a chance to assist you again in the future.

Best regards,

The Composite Warehouse Team.

5つ星のうち5の評価

Very helpful …

Very helpful when I had to phone them nothing to much trouble.

2024年2月19日
Composite Warehouse ロゴ

Composite Warehouse からの回答

Hi Ann,

Than you for your positive review of our company.
It is great to hear the feedback that our team are very helpful.

Best regards,

The Composite Warehouse Team.

5つ星のうち5の評価

Ordering online was easy enough

Ordering online was easy enough. Delivery has not arrived as yet so unable to rate the quality.

2024年2月12日
Composite Warehouse ロゴ

Composite Warehouse からの回答

Thank you for your great review of us so far.
We look forward to assisting you further.

Best regards,

The Composite Warehouse Team.

5つ星のうち5の評価

Good Service

Very Helpful staff

2024年2月8日
Composite Warehouse ロゴ

Composite Warehouse からの回答

Hi Terry,

Thank you for your encouraging feedback. Knowing that we’ve contributed to a positive experience is greatly rewarding.

Best regards,

The Composite Warehouse Team.

5つ星のうち5の評価

Ease of on line ordering

Ease of on line ordering. Free delivery a bonus compared to competitors

2024年2月12日
Composite Warehouse ロゴ

Composite Warehouse からの回答

We appreciate your positive feedback and are glad you had a satisfying experience with our company.

Best regards,

The Composite Warehouse Team.

5つ星のうち5の評価

Easy to order

Easy to order

2024年2月6日
Composite Warehouse ロゴ

Composite Warehouse からの回答

Hi John,

We appreciate your positive feedback and we hope to service you again in the future.

Best regards,

The Composite Warehouse Team.

5つ星のうち1の評価

Feedback request inapprpriate

I cannot give feedback on a product not received. Whilst the order is still within the delivery period your IT system is not in synch and I have had numerous emails of this nature. I will give feedback when the order arrives.

2024年2月6日
Composite Warehouse ロゴ

Composite Warehouse からの回答

Hi Mr Sutton,

Thank you for bringing this to our attention.
We have since corrected this.
We can see your order has now been delivered.

We look forward to your updated review.

Best regards,

The Composite Warehouse Team.

5つ星のうち5の評価

Great service and product

Was easy to purchase, communication was excellent and delivery was when they said it would be so all in all a great experience
Thanks
Richard Wintle
Essex

2024年1月27日
Composite Warehouse ロゴ

Composite Warehouse からの回答

Thank you Richard for your recent order and appreciate you taking the time to give us such a great review.

Best regards,

The Composite Warehouse Team.

5つ星のうち5の評価

Easy to order

Easy to order. Phone call with a query to Jenny sorted in a minute. Delivery was great with a helpful driver.

2024年1月29日
Composite Warehouse ロゴ

Composite Warehouse からの回答

Hi Andrew,

We appreciate your positive feedback and are glad you had a satisfying experience with our company.

Best regards,

The Composite Warehouse team.

5つ星のうち1の評価

Where is my order??

Ordered in November, given a 4-8 week lead time. It has been 11 weeks and no communication from Composite Warehouse despite 2 emails trying to chase up what is happening. So currently they have my money and I have nothing!

2023年11月7日
自発的なレビュー
Composite Warehouse ロゴ

Composite Warehouse からの回答

Hi Kate,

We are sorry to hear that you did not receive communication regarding the delay of your order. And we will be investigating further as to why this occurred.

We can see you order has now been delivered. If you require any assistance, in the future, please contact us at support@compositewarehouse.co.uk.

Best regards,

The Composite Warehouse Team.

5つ星のうち5の評価

Delivery driver from Composite Warehouse

This company employs outstanding employees and a massive shout out to Phil the Delivery driver for all of his hard work and extremely caring, helpful delivery service I have a pick-line in and blood clots in my right arm after a amputation to right big toe in Nov 2023 Phil went above and beyond with the delivery (massive shout out to Phil) thank you so much. He drove Hundreds of miles to deliver .Phil drove Hundreds of miles to deliver my decking boards.

2024年1月23日
自発的なレビュー
Composite Warehouse ロゴ

Composite Warehouse からの回答

Hi Jeffrey,

We are grateful for you sharing your experience with us. At Composite Warehouse, we take pride in our service and your review means a lot to us.
We have shared your kind words with Phil.

Best regards,

The Composite Warehouse Team.

5つ星のうち1の評価

Very disappointed with company we…

Very disappointed with company we ordered cladding before Christmas’s.delivery date was 22 of December.it’s never come back.and I don’t have no information about delays.so we have to pay our Bilder for holding for this week.
Also call them many times no answer.actually it’s a Christmas’s gift from my family.very bad service.still waiting for their response.😓😓😓😓

2023年12月5日
自発的なレビュー
Composite Warehouse ロゴ

Composite Warehouse からの回答

Hi Farida,

Thank you for your feedback.

We are sorry to hear you did not have a 5 star experience with us.

We have been unable to find an order in your name.

Please can you email support@compositewarehouse.co.uk with your order details and we can investigate this issue further.

Best regards,
The Composite Warehouse Team.

5つ星のうち5の評価

I would like to thank composite…

I would like to thank composite warehouse especially Kate for her hard work in changing my order and delivery date from 7 to 10 days as I would not be there to receive it, to the next day on express delivery at no extra cost. I will certainly recommend composite warehouse to friends and businesses I deal with. 100% company

2023年12月19日
自発的なレビュー
Composite Warehouse ロゴ

Composite Warehouse からの回答

Thank you Michael, for taking the time to leave a review about your experience with us.

We are extremely pleased to hear that you have had a positive experience with Composite Warehouse and we will share your kind words with Kate.

Best regards,

The Composite Warehouse Team.

5つ星のうち5の評価

I can't thank this company enough for…

I can't thank this company enough for their amazing service! There was a hiccup with a delay to my original order but that was outwith their control. I was contacted immediately to let me know there would be a delay and as time was an issue they helped me find a suitable alternative. This was on Friday, and today (Tuesday) I'm delighted to say the delivery has arrived, even though it wasn't a standard delivery address. This was a one-off order but I'd definitely use them again if needed.

2023年12月19日
自発的なレビュー
Composite Warehouse ロゴ

Composite Warehouse からの回答

Hi Suzanne,
Thank you for taking the time to provide such a thoughtful review.
Knowing that we’ve contributed to a positive experience is greatly rewarding.
We hope we get the chance to assist you again in the future.
Kind regards,
The Composite Warehouse Team.

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