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ConfidenceClub レビュヌ 

173
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TrustScore 5段階評䟡の4.5

4.6

医薬品卞売業
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5぀星のうち5の評䟡

easy to use website and delivery was swift, i have auto- order on and the nappies arrived just as the other lot were finishing. nappies themselves hold a lot however it would be nice to have clearer b... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I have a subscription (very efficient) for Invizi pants and booster pads. I wear the pants + pad at night and now I can at last get a full, stress-free night’s sleep which after many years of bouncing... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I’ve only discovered invisi pads recently but I can honestly say that they are one of the best quality ones I’ve ever used. They have plenty of choice to choose from and after a few trials with diffe... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Total confidence using these boosters, you can layer up 2 for nighttime or longer journeys, I have tried many brands over the last 6 months , I loved how thin they are yet super absorbant. I was impre... もっず芋る

䌁業が回答したした

䌁業情報

  1. 医薬品卞売業

圓該䌁業による蚘述

Quality incontinence products discreetly delivered directly to you at the right time and the right price. Pads, pants, nappies and protectors for all levels of need, with better odour control, hypoallergenic skin health, comfort and convenience.

連絡先

4.6

優良

TrustScore 5段階評䟡の4.5

173件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

ネガティブなレビュヌの 100に回答しおいたす

通垞1カ月以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.6

すべおのレビュヌ

(173)

過去12か月のレビュヌ数: 48件

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち5の評䟡

Good customer care always

Service from purchase to delivery

2024幎6月24日
ConfidenceClub ロゎ

ConfidenceClub からの回答

Hi Mercy,

Thank you so much for your review! We always pride ourselves on giving the best service to our customers.

Thanks again,
The ConfidenceClub Team

5぀星のうち1の評䟡

I have not made a purchase

I have not made a purchase, yet. But have to wonder why your address is listed as Club 49, a bar with bad reviews that sounds like a sex tourist rip off judging by reviews...is this one of those "virtual"offices and you are all in Australia...must take a while for orders to come through?

2024幎6月25日
自発的なレビュヌ
ConfidenceClub ロゎ

ConfidenceClub からの回答

Hi Andy,

It's unfortunate that you've decided to leave us a review without having bought anything from us. Our address is 49 Greek St, London which has a club downstairs. Just to confirm, we have employees in the UK, a warehouse in the UK, and have thousands of 5-star reviews based on our service and products. Maybe you would like to try our products, risk-free, and then leave a fair review based on your experience.

The ConfidenceClub team

5぀星のうち5の評䟡

Many Thanks.

Thank you for your update regarding my repeat order and your excellent product. I look forward to my next delivery.
Valerie P.

2024幎6月14日
自発的なレビュヌ
ConfidenceClub ロゎ

ConfidenceClub からの回答

Hi Valerie,

Thank you so much! We're glad that you've enjoyed both our service and product!

Kindly,
The ConfidenceClub Team

5぀星のうち5の評䟡

Speed of delivery and quality items

The speedy delivery,the quality of the items and ease of ordering,very happy with price but still wish you did smaller cartons not everyone has storage space for 6 packs

2024幎5月24日
自発的なレビュヌ
ConfidenceClub ロゎ

ConfidenceClub からの回答

Hi There,

Thank you so much for your review! We're so glad you've been enjoying our product.

We understand that everyone may not have the space for holding so many cartons, so a good alterative you could look into is our Never Run Out service, which will routinely deliver the product to your door!

You can read more about it here: https://confidenceclub.co.uk/pages/never-run-out

Thanks,
The ConfidenceClub Team

5぀星のうち5の評䟡

A mistake.

The product is superior to other brands I’ve purchased from stores and after trying with one pack decided to purchase the 12 boxed pack, which was a mistake in as much as I don’t have room in my flat to store them. It would be helpful if a smaller pack was available.

2024幎5月25日
ConfidenceClub ロゎ

ConfidenceClub からの回答

Hi Reginald,

Thank you so much for your review! We pride ourselves in creating a high-quality product for our customers.

A good alternative to buying cartons, would be our Never Run Out service, which will routinely deliver single packs to your door. It will also save you an extra 10% per order!

You can read more about it here: https://confidenceclub.co.uk/pages/never-run-out

Thanks,
The ConfidenceClub Team

5぀星のうち5の評䟡

Excellent products

I ordered the youth pants for my autistic grandchild, they are brilliant, they fit perfect and we have no leaks my grandson said they are so comfortable to wear. Very good customer service , quick delivery and they came in discreet packaging.

2024幎5月25日
ConfidenceClub ロゎ

ConfidenceClub からの回答

Hi Deb,

Thank you so much for your kind words! We're so glad that these have been able to help your grandchild and that he's found these comfortable.

Kindly,
The ConfidenceClub Team

5぀星のうち4の評䟡

Pads

I use pads which I find are more comfortable than the pull ups. The only problem I find is that the adhesive isn’t strong enough which can lead to embarrassing situations. However this is something I need as I get older so will persist for now. When they stay in place they are comfortable enough.

2024幎5月31日
自発的なレビュヌ
ConfidenceClub ロゎ

ConfidenceClub からの回答

Hi there,

Thank you so much for your honest review! We'll keep that in mind as we continue to develop our products.

Kindly,
The ConfidenceClub Team

5぀星のうち5の評䟡

Wonderful customer service.

Wonderful customer service when l had a query on a "never run out" order.

2024幎5月8日
自発的なレビュヌ
ConfidenceClub ロゎ

ConfidenceClub からの回答

Hi Frank,

We're so glad we were able to help you out with your question! Thank you so much for your review.

Kindly,
The ConfidenceClub Team

5぀星のうち5の評䟡

They sent my order very quickly as


They sent my order very quickly as promised the whole ordering process was extremely easy

2024幎5月9日
自発的なレビュヌ
ConfidenceClub ロゎ

ConfidenceClub からの回答

Hi Lynne,

Thank you so much, we always pride ourselves on excellent and fast customer service and delivery!

Kindly,
The ConfidenceClub Team

5぀星のうち2の評䟡

Delivery is awful

Delivery is awful. Company is let down badly by Evri who deliver their products.
3 times order has been delayed by a week. And once products were missing.
Won't be using again as too unreliable.

2024幎5月3日
自発的なレビュヌ
ConfidenceClub ロゎ

ConfidenceClub からの回答

Hi Tina,

We're so sorry you've had this unfortunate experience. If you'd like to reach out so we can get to the bottom of this and we can organise a full refund, you can email us at hello@confidenceclub.com.au or call us on 1800 86 11 99.

Thank you,
The ConfidenceClub Team

5぀星のうち5の評䟡

I needed "just in case" pants which I


I needed "just in case" pants which I have found in the dailee pant range. The blue pants are very comfortable and easy to put on. The delivery has been very quick and well packed. Parcel can be left in my porch even in the rain. Very pleased with this product.
S.J.D.

2024幎4月4日
自発的なレビュヌ
ConfidenceClub ロゎ

ConfidenceClub からの回答

Hi SJD,

We love hearing feedback our customers and we're glad to hear that you've found our pants comfortable and easy to use.

Thanks for supporting a local business!

The ConfidenceClub team

5぀星のうち3の評䟡

Look good and my son said they were comfy however


Look good and my son said they were comfortable however he leaked through them both nights he wore them so, not so impressed on the absorbency which was why I bought them due to them saying they hold a lot.

2024幎3月25日
ConfidenceClub ロゎ

ConfidenceClub からの回答

Hi Rebecca,

We're sorry to hear that your son still leaked through them. There are a couple of options - we recommend trying a booster pad inside the nappy. This will add extra absorption and has helped a lot of customers prevent leaks from heavy voids.

Alternatively, if you are not happy with your purchase, we offer a full money-back guarantee on all purchases. You just need to reach out to our customer support team online or over the phone.

Thanks
The ConfidenceClub team

5぀星のうち2の評䟡

Good product but delivery service is terrible

Despite stating to not leave my delivery in a rubbish bin outside, it was left in there.

2024幎3月25日
ConfidenceClub ロゎ

ConfidenceClub からの回答

Hi Jessica,

We are sorry that this happened with the delivery. The couriers are not part of ConfidenceClub, but we will pass on your feedback to ensure they read your delivery instructions in the future. If it continues to happen, please call our customer support team and we can try and investigate further with the couriers on your behalf.

Thanks
The ConfidenceClub team

5぀星のうち5の評䟡

Great company to deal with

Great company to deal with, always very helpful and very prompt with deliveries.

2024幎3月25日
ConfidenceClub ロゎ

ConfidenceClub からの回答

Thank you for the kind review, Anna. We're always glad to hear positive feedback from our customers :)

The ConfidenceClub team

5぀星のうち5の評䟡

Very good product

Very good product. Excellent customer service - changed my order at last minute before dispatched- sorted very quickly.

2024幎3月24日
自発的なレビュヌ
ConfidenceClub ロゎ

ConfidenceClub からの回答

Thank you for the kind review, Jenny. We're glad that we were able to help you with your order in time - we think our customer support team are pretty great!

Thanks
The ConfidenceClub team

5぀星のうち5の評䟡

Wrong pants for me..... oops!

I ordered the slip-on pants which did not fit me. I informed the company and I received a replacement of the pull-on pants which fit perfectly at no cost to me. All communications have been polite and positive.

2024幎3月19日
自発的なレビュヌ
ConfidenceClub ロゎ

ConfidenceClub からの回答

Thank you for the kind review. We love getting feedback like this, and we're glad to hear that the customer support team was able to sort out the replacement with no issues.

The ConfidenceClub team

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