Conga レビュー 204

i have a question they try to answered but they cant
thanks

We were initially extremely disappointed with this company's approach to customer service. Once we realized that we were not using this product we tried to cancel the contract. We had unfortunately just renewed (in error - internal communications problem) and despite the fact that they could see that we never used the product and understood that we had made a mistake in renewing they initially refused to concede any refund on our contract.

Fortunately, this was eventually reviewed by senior management and they decided to compromise on their initial position. We would have preferred a full refund given that we did not use the product but at this stage, we are happy to have received a partial refund and move on. We would consider this product in the future.

Conga provide the tools needed to quickly and efficiently produce branded, standardised documents from my Salesforce data. The button parameters available let me choose if my Salesforce users should have to choose a template, who to send it to/where to save it, what format it should be produced in etc, or whether I want to pre-set all these things so all the user needs to is press a button; further to this, I can use workflow to negate my user pressing a button at all, rather run Conga from a field state change instead.
Conga also have an excellent Support team. If you can't find what you need in their documentation, fire an email to the team and they respond very quickly, with what you need plus contextual examples of usage.

Love Composer, but its a beast of a tool & hard to learn. The documentation isn't great, and it's hard for someone new to pick up on how Conga works. That said, if you know what you are doing, you can build some pretty great things.

Not only is the product exactly what we need, but the customer service and assistance we have received from the Conga team has been excellent. They are always willing and able to troubleshoot issues with you. Honestly, I have had some of the best customer service experiences with Conga that I've had with any of my salesforce vendors.

Very helpful and great solutions for our business

Great product, but there is a learning curve.

Excellent product and excellent support! We’ve built some pretty awesome solutions with Conga!

Conga composer was great. It’s ability to integrate salesforce data into our PDFs is fantastic!

We lovw our new products from Conga. They have helped with operational efficiencies.

Sales, implementation and support teams have been amazing! Conga events @ Dreamforce 2018 were fabulous! Thank you Conga!!

We’ve used Conga in our Salesforce org since the very beginning of our journey, their products - Composer and Courier - have proved to be invaluable in delivering high quality documents to our office staff, field technicians, and customers!

Awesome product. Super power simple to set up and use couldn't work without it!

We have had a relationship with Conga for over 8 years. Their customer service has been outstanding. Always willing to help us when we need it.

We use Conga everywhere. For our quotes, our project reports, it is a complete and intuitive product. Really great product.

Conga has enabled easy dynamic document generation with lots of customizability.