That’ been my first experience with TPD. I found website on facebook, first chat tell me how is look likes. We are replacing five windows. I so much love my windows looks really pretty. From the very... もっと見る
UK Window and Door Installers
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Just had 11 windows and 4 doors fitted. I cannot praise the fitters enough ! Danny worked so hard and he is a true perfectionist. I can't stop admiring my house. It is has been transformed . The finis... もっと見る
It's taken me a long time to get to writing this review. I was honestly hoping for a better outcome. But after ordering in November and paying a 50% deposit on the promise of December or Janua... もっと見る
Brilliant company to deal with from start to finish and they did an amazing job! The windows look fantastic, exactly the way we needed them to, like our old ones. Communication has been excellent and... もっと見る
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企業情報
当該企業による記述
UK Window and Door Installers is a trusted specialist in the supply and installation of high-quality windows and doors across the UK. We provide bespoke solutions tailored to each property, combining expert craftsmanship with durable, energy-efficient products designed to enhance both security and aesthetics. With extensive experience in the industry, UK Window and Door Installers works with homeowners, builders, and developers to deliver professional installations that meet the highest standards. From uPVC and aluminium windows to composite, bifold, sliding, and patio doors, we offer a wide range of styles to suit every project. At UK Window and Door Installers, we pride ourselves on clear communication, attention to detail, and reliable service from initial survey through to final installation. Our team is committed to ensuring every project runs smoothly, with a focus on quality workmanship and customer satisfaction. We welcome honest feedback from our customers, as it helps us continue to improve and maintain our reputation as a dependable UK window and door installation company.
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Very helpful
Very helpful, professional, and excellent communication throughout- top service! Joe and Josh were perfect
2026年1月17日
自発的なレビュー
UK Window and Door Installers からの回答
Thank you for your kind review.
We’re delighted to hear that you found our service helpful and professional, with excellent communication throughout. We’ll be sure to pass your feedback on to Joe and Josh - they’ll be pleased to know their efforts were so well received.
Thank you for choosing us and for your support.
A job well done!
Finished job as I wanted and went above and beyond to make me happy. Very happy overall! Joe and Josh were the best team we had out altogether! Very happy.
2026年1月14日
自発的なレビュー
UK Window and Door Installers からの回答
Thank you for your great review.
We’re really pleased to hear that you’re happy with the finished job and that our team went above and beyond to make sure everything met your expectations.
It’s especially great to know that Joe and Josh made such a positive impression - we’ll be sure to pass your kind words on to them.
Thank you again for choosing us. We truly appreciate your feedback and are delighted you’re very happy overall.
Outstanding window company!
Brilliant company to deal with from start to finish and they did an amazing job! The windows look fantastic, exactly the way we needed them to, like our old ones. Communication has been excellent and the fitters did a super speedy job to a very high standard. They also squeezed us in before Xmas, despite being busy. Very competitive pricing too, we checked a number of companies but none beat their prices. No hesitation in thoroughly recommending them and would use them again.
2025年12月23日
自発的なレビュー
UK Window and Door Installers からの回答
Thank you very much for your outstanding 5-star review ⭐
We’re delighted to hear that you were so happy with the entire experience, from the initial communication through to the installation.
It’s great to know the windows met your expectations and matched the style you were looking for, as well as being fitted to such a high standard.
We’re especially pleased we could accommodate the installation before Christmas, and your comments about our fitters, communication, and pricing really mean a lot to the whole team.
Thank you for your kind recommendation and for choosing Trade Prices Direct. We’d be more than happy to help you again in the future.
Kind regards
The Trade Prices Direct Team
Disgraceful!
I cannot express enough how bad this company is. Their communication and customer service is beyond shocking !
10 months since paid deposit and still not resolved. After 9 months gave an option to just walk away and they still havent honoured their commitment.
Left a review and got messaged with promises again. 1 week later still not got back to us again !
So many other companies to choose. Dont take the risk ! Go elsewhere.
Dont get let down like us.
Its going to cost us a lot more than what would be the balance to get a compnay in to finish their shoddy workmanship replace the windows that dont work /open and finish work they cant do.
Re reply below ! I have evidence fully to support and evidence if money being offered to remove my review. I will too be reporting to trust pilot alongside trading standards and the information commissioner.
This is a full fact review with evidence
Follow up jan 26 Again several false promises messaged my husband to say I was a vile person for my reviews
Last 2 days I have been found and contacted by other customers whom have had the same issues. 1 customer has lost 25k same lies told. Same false promises 1
Now I know why the companies house records keep changing !
I have report the company to both trustpilot and CMA for there bailmail or promise of payment to delete reviews as a moral person i dont want money people should know !
We are now pursuing legal action alongside the other customers who have contacted us.
2025年12月19日
自発的なレビュー
UK Window and Door Installers からの回答
URGENT SPAMMING NOTICE!
THIS USER IS CURRENTLY BEING REPORTED TO TRUSTPILOT, SO THIS CONTENT WILL BE REMOVED SHORTLY.
This relates to the same customer referenced in the previous review.
We have made repeated attempts to engage constructively, including offering to arrange a call at a mutually convenient time in order to resolve the matter professionally.
We remain committed to resolving matters through direct and reasonable communication and believe this is always the most appropriate approach. Our team has acted in good faith throughout and continues to be available to progress a fair resolution.
Amazing service from start to finish by…
Amazing service from start to finish by all in the office,
And a big shout out to jay who fitted my windows,
Nothing was to much effort and took plenty of time to explain what and how he was going to do things.
2025年11月27日
自発的なレビュー
UK Window and Door Installers からの回答
Thank you very much for your fantastic 5-star review ⭐
We’re delighted to hear that you received amazing service from start to finish and that our office team made a positive impression.
A special thank you for mentioning Jay - we’ll be sure to pass on your kind words, as he’ll be really pleased to hear them.
It’s great to know everything was clearly explained and that the installation was carried out with care and attention.
We pride ourselves on going the extra mile, so feedback like this truly means a lot to us.
Thank you for choosing Trade Prices Direct, and please don’t hesitate to get in touch if we can help again in the future.
Kind regards
The Trade Prices Direct Team
Brilliant Proffesional Company
I was thoroughly impressed with the service provided by this company. The entire process was highly efficient, from the initial quote to the completion of the job.
The windows themselves are a high-quality product and have made a noticeable difference to my home. They changed and replaced with newer more safe and efficient windows (9+ XL) and these were some very difficult windows to replace, especially being on a grade 2 listed it needed to be to specification and they handled everything absolutely perfect.
A particular highlight was the professional conduct of the team. They took great care to clean up thoroughly after themselves and, most importantly, did not leave until I was completely happy with everything. The finishing and attention to detail is nothing short of 5 standard!
Craig, thank you so much for a seamless and positive experience. I would not hesitate to recommend this company.
2025年10月23日
自発的なレビュー
UK Window and Door Installers からの回答
Thank you very much for your wonderful 5-star review ⭐
We’re absolutely delighted to hear how impressed you were with the entire process, from the initial quote through to completion.
It’s especially rewarding to know that the new windows have made such a noticeable difference to your home and that we were able to meet the strict requirements of a Grade II listed property - that’s something we take great pride in handling correctly and carefully.
Your comments about the quality of the windows, the professionalism of the team, and the attention to detail really mean a lot to us.
Ensuring everything is finished to the highest standard and leaving customers completely happy is always our priority.
A special thank you for mentioning Craig - your kind words will be passed on and greatly appreciated.
Thank you once again for choosing Trade Prices Direct and for your recommendation. We’d be more than happy to help you again in the future.
Kind regards
The Trade Prices Direct Team
Excellent and reliable service
I recently had 8 windows installed with secondary glazing and I couldn’t be happier with the service from start to finish. The team was professional, efficient and completed all work within the timescale agreed. The installation was carried out to a very high standard and everything was left clean and tidy.
Throughout, they were easy to communicate with and quick to answer any questions. It is clear they take pride in their work and service. I’d happily recommend them if you want a good reliable and professional service. I will definitely be using them again. Thanks guys :)
2025年10月23日
自発的なレビュー
UK Window and Door Installers からの回答
Thank you very much for your excellent 5-star review ⭐
We’re delighted to hear how happy you are with your new secondary glazing and with the service you received from start to finish.
It’s great to know the installation was completed on time, to a high standard, and that everything was left clean and tidy.
Your comments about our communication and professionalism really mean a lot to the team, as we take great pride in both our workmanship and customer service.
Thank you for your recommendation and kind words - we look forward to working with you again in the future.
Kind regards
The Trade Prices Direct Team
The best quality and price!
TPD are simply the best. From start to finish of the process 10 out of 10. Their professionalism, customer service, quality and price are second to none. I had many quotes and pushy sales people coming to my door and I found TPD on line and they gave a virtual design without any pushy sales and gave me a quote within an hour. I went ahead 6 weeks ago and my new windows and doors just look the best in the whole street. I have my neighbours asking where I got them but I don't want to share with anyone else haha.
2025年9月1日
自発的なレビュー
UK Window and Door Installers からの回答
Thank you so much for your amazing 5-star review ⭐
We’re absolutely delighted to hear that you rate your experience with Trade Prices Direct a 10 out of 10.
It’s great to know our no-pressure approach, virtual design service, and quick quoting stood out compared to the more traditional sales experiences you encountered.
We’re thrilled that your new windows and doors look fantastic and have made such an impact - being the best in the street is a compliment we’ll happily take! 😄 Your kind words about our professionalism, customer service, quality, and pricing mean a great deal to the whole team.
Thank you again for choosing Trade Prices Direct, and we really appreciate the recommendations (even if you’re tempted to keep us to yourself!).
Kind regards
The Trade Prices Direct Team
Well great from start to finish Jack…
Well great from start to finish Jack sorted my price for me sorted my order and even checked things were OK after dilivery I had one cill missing (prob still on van) lol rang jack cill posted straight out frames look great can't fault keep up good work Robert Hutson
2025年9月17日
自発的なレビュー
UK Window and Door Installers からの回答
Thank you very much for your great 5-star review, Robert ⭐
We’re really pleased to hear you had such a positive experience from start to finish.
Jack will be delighted to know his support, from pricing and ordering through to checking everything after delivery, made a difference.
Thank you as well for your understanding regarding the missing cill - we’re glad it was resolved quickly and smoothly.
It’s great to hear the frames look fantastic and that you can’t fault the service.
We really appreciate your kind words and support. Thanks again for choosing Trade Prices Direct.
Kind regards
The Trade Prices Direct Team
Simply The Best
I found TPD on line and gave them a call to ask about replacement windows. They were very helpful, courteous and friendly so I agreed to a survey. Lynda arrived and was most efficient which gave me confidence. I was quoted a very reasonable price which I accepted and given a date for fitting. Everything and everyone arrived on time and undamaged and the work was carried out to an extremely high standard.
I should add that I live on the Isles of Scilly but TPD were not put off by the logistics of getting everything over here, unlike a lot of mainland companies who just aren’t interested.
I would recommend TPD unhesitatingly to give a really exceptional service at a very reasonable cost. They are simply the best.
2025年8月8日
自発的なレビュー
UK Window and Door Installers からの回答
Thank you very much for your outstanding 5-star review ⭐
We’re absolutely delighted to hear about your experience with Trade Prices Direct and really appreciate you taking the time to share such detailed feedback.
It’s great to know that our team’s helpful and friendly approach, along with Lynda’s efficient survey, gave you confidence throughout the process.
We’re especially pleased that the logistics of working on the Isles of Scilly were handled smoothly and without hesitation - providing the same high level of service regardless of location is something we’re very proud of.
Your kind words about the quality of workmanship, reliability, and value for money mean a great deal to the entire team. Thank you for your recommendation and for choosing Trade Prices Direct.
Kind regards
The Trade Prices Direct Team
Company was very helfull and great…
Company was very helfull and great service from them. Fitter david did a great job in fitting the windows, highly recommended company for any windows and doors. Very happy with the finish and quality of window.
2025年8月4日
自発的なレビュー
UK Window and Door Installers からの回答
Thank you very much for your 5-star review ⭐
We’re really pleased to hear that you found the service helpful and that you’re happy with both the finish and quality of your new windows.
Your kind comments about David will be passed on - he’ll be delighted to know his workmanship made such a positive impression.
Thank you for the recommendation and for choosing Trade Prices Direct. We’re glad we could help and would be more than happy to assist you again in the future.
Kind regards
The Trade Prices Direct Team
Great company
Great company - workers were quick and tidy very good on price also - would recommend
2025年7月1日
自発的なレビュー
UK Window and Door Installers からの回答
Thank you for your great 5-star review ⭐
We’re really pleased to hear you were happy with the workmanship, pricing, and how quickly and tidily the work was carried out.
Your recommendation means a lot to us.
Thank you for choosing Trade Prices Direct - we’d be happy to help again in the future.
Kind regards
The Trade Prices Direct Team
Great Service!
Craig and his team, Dean and Steve have been most helpful. They have answered all questions quickly and bent over backwards to ensure that the windows were exactly what I needed.
They arrived a few days ago and look fabulous although not fitted yet they will be shortly. I can’t wait to see them in place.
Thanks to all at TPD
2025年6月24日
自発的なレビュー
UK Window and Door Installers からの回答
Thank you very much for your fantastic 5-star review ⭐
We’re delighted to hear about your experience with Craig and the team - Dean and Steve will also really appreciate your kind words.
It’s great to know all your questions were answered promptly and that the team went the extra mile to make sure everything was exactly as you needed.
We’re thrilled to hear the windows have arrived and already look fabulous, and we’re sure they’ll look even better once fitted.
Thank you for choosing Trade Prices Direct and for your lovely feedback.
Kind regards
The Trade Prices Direct Team
Seamless and value for money
Simply put, a great experience. I wasn't keen on having a lot of sales people coming and going, I chose Trade Prices Direct because they offered a remote service. Found them to be professional and offer great value for money. Install was within the timescale and Im happy with my purchase.
2025年6月20日
自発的なレビュー
UK Window and Door Installers からの回答
Thank you very much for your 5-star review ⭐
We’re really pleased to hear you had such a great experience and that our remote, no-pressure approach was exactly what you were looking for.
Providing a professional service that offers real value for money is at the heart of what we do, so it’s great to know that came across.
We’re also delighted that the installation was completed within the agreed timescale and that you’re happy with your purchase.
Thank you for choosing Trade Prices Direct, and we hope to help you again in the future.
Kind regards
The Trade Prices Direct Team
These guys are gold
These guys are gold! I was pretty sceptical when the landlady chose Trade Prices Direct Ltd. as you usually think who ever is the most expensive is the best but on this occasion you couldn’t be further from the truth. The whole team was amazing from arranging the order, delivery to window fitting and it was affordable! 4 windows in a day, perfectly done and even cleaned and hoovered b4 they left! We can finally open our windows and the noise reduction is amazing. Thank you Steve, Craig, Molly and fitters it was truly a pleasure having such polite, professional and tidy team in the house!
2025年6月12日
自発的なレビュー
UK Window and Door Installers からの回答
Thank you so much for your amazing 5-star review ⭐
We’re absolutely delighted to hear that your experience exceeded expectations and helped change that initial scepticism. It’s fantastic to know the whole process - from ordering and delivery through to fitting - was smooth, efficient, and affordable.
We’re especially pleased to hear the installation was completed in a day, left clean and tidy, and that you’re already noticing the difference with improved usability and noise reduction.
Your kind words about the team mean a great deal, and we’ll be sure to pass on your thanks to Steve, Craig, Molly, and the fitters.
Thank you again for such lovely feedback and for choosing Trade Prices Direct - it was a pleasure working with you.
Kind regards
The Trade Prices Direct Team
I was happy with everything from start…
I was happy with everything from start to finish as far as the company were concerned The salesperson Glenn was very helpful and not at all pushy. The door we ordered was delayed due to supplier issued but once they were sorted installation was excellent. Overall a good experience and would use them again
2025年6月4日
自発的なレビュー
Great job
Great job, really happy with everything, the guys work really hard to get all my doors and windows fitted in a day. High recommend it
2025年6月2日
自発的なレビュー
Extremely poor customer service
Extremely poor customer service - Was informed that our order would take 4-6 weeks from the date of payment. We are now at 12 weeks and TPD has been very difficult to get hold of, no updates or communication for the delay was given until we started chasing. Each time we eventually get hold of them they say two weeks and then nothing. This has caused significant delays to our project and cost implications.
2025年5月1日
自発的なレビュー
Had a great experience getting a survey…
Had a great experience getting a survey done for new double glazing. Craig was super friendly and helpful over the phone, explained everything clearly and made it really easy to get booked in. Linda came out to do the survey and she was just as lovely — professional, friendly, and really thorough. The whole process felt really smooth and straightforward. Would definitely recommend!
2025年3月26日
自発的なレビュー
What a great product love my new front…
What a great product love my new front door and admired by my neighbours. Great customer service team and Mark who installed the door with care and attention to detail. The company and team 5*
2025年4月25日
自発的なレビュー
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