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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

Avoid, avoid they going to rob you. It’s scam. And wasted money. I paid lots of money. All products from control4. But control4 not taking any responsibility. Dealers charging whatever they want. We... もっず芋る

5぀星のうち1の評䟡

Terrível. qualquer problema minúsculo precisa de suporte de um vendedor autorizado (o que é uma fortuna). se você tiver qualquer tipo de problema com o sistema já pode desencanar de gastar uma gran... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

both my next door neighbor and I bought new homes at the same time and the builder installed the control 4 system. it has been an absolute nightmare. what I would do just to have on and off switches.... もっず芋る

5぀星のうち1の評䟡

We have have had this system for years, the previous owner installed it and also thought it was aweful. Initially, we had one of tire integrators in to straighten it out. They were expensive and usel... もっず芋る

䌁業情報

  1. 電子機噚・テクノロゞヌ

Control4 に぀いお

圓該䌁業による蚘述

Control4 offers the ultimate home automation solution by making the products and systems you already have and use everyday, work together. By integrating everything from lighting control, music, home theater, climate control, security—even iPads, iPhones and Android smartphones and tablets—a smart house by Control4 creates personalized experiences that enhance your life and provide added comfort, savings, convenience, and peace of mind.

Start small by automating just your family room or home theater. Or go big with whole-home automation. Control4 is built to grow as you go. No matter what the application, the experience is unforgettable and you'll wonder how you ever lived without home automation.

連絡先

  • 11734 S. Election Road, 84020, Salt Lake City, 米囜

  • control4.com

1.5

ひどい

TrustScore 5段階評䟡の1.5

4031件のレビュヌ

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1.5

すべおのレビュヌ

(4,031)

過去12か月のレビュヌ数: 16ä»¶

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち2の評䟡

Very long for connect.

2021幎10月22日
自発的なレビュヌ
Control4 ロゎ

Control4 からの回答

Thank you for the review, we appreciate you taking the time to help us improve. If there is anything we can assist you with please let us know at the link below.
ctrl4.co/tp-support
Thanks,
CH

5぀星のうち1の評䟡

Pain to setup, doesn't provide whole home audio, remotes can improve

This system has been a pain to get setup and configured correctly. I have yet to get whole home audio setup due to supposed complications with surround sound rooms that have receivers. There's a delay in audio between surround sound rooms and rooms with speakers connected to a control4 amp. So far I've paid a lot of money for a whole home automation system that can't even provide whole home audio. The automation configuration provides inconsistent results and sometimes turns the TV on when it's not supposed to, doesn't turn the Apple TV on when it's supported to, etc...the list goes on!

Also, the remote options leave much to be desired. The Neeo remote disconnects from wifi frequently. The lack of voice control on the remote is very limiting. I primarily use Apple TV and can control just about everything including my surround sound system receiver and TV with the Apple TV Remote.

2021幎10月22日
自発的なレビュヌ
Control4 ロゎ

Control4 からの回答

Hi there,
Thank you for the review and the helpful feedback. We appreciate you taking the time to help us improve. We are sorry to hear that this has been your experience so far, and we would like to help get things working correctly! If you could leave your contact information at the link below so our Customer Advocacy Team can reach out to you that would be great!
ctrl4.co/tp-support
Thanks,
CH

5぀星のうち3の評䟡

Instalation was great

The installation was excellent. However, after the installers left, I didn't have any way of adjusting the systems. We changed a few things, got rid of others, and could not change any of the parameters.

2021幎10月22日
自発的なレビュヌ
Control4 ロゎ

Control4 からの回答

Thank you for the review, we appreciate you taking the time to help us improve. If you're not already using them or aware, there are tools available for homeowners to make adjustments to their home by using When >> Then programming or Composer HE. https://www.control4.com/o/4sight-services/when-then/

If there is anything we can assist you with please let us know at the link below.
ctrl4.co/tp-support
Thanks,
CH

5぀星のうち5の評䟡

Love this system

Love this system! Beats Crestron

2021幎10月22日
自発的なレビュヌ
Control4 ロゎ

Control4 からの回答

Hi there,
Thanks for taking the time to leave us this feedback and review! We're glad to hear you're enjoying your system and that it beats the competition. If there is anything you need assistance with, please let us know at the link below.
ctrl4.co/tp-support
Thanks,
CH

5぀星のうち1の評䟡

Bad Experience

We built our house and moved in, in March, 2021--our builder had partnered with an integrator in the area, who pushed this product as a means to control things in our house. About the only thing we need it for is for the TV in the living room to be connected to various inputs located in another room's closet. It has not worked very well, is clunky, the audio/video are not synched (a good second or more off) and we have continual problems with using it. We actually hate the system, and should have gone another way.

2021幎10月22日
自発的なレビュヌ
Control4 ロゎ

Control4 からの回答

Hi there,
Thank you for the review and the helpful feedback. We appreciate you taking the time to help us improve. We are sorry to hear that this has been your experience so far, and we would like to help get things working correctly! If you could leave your contact information at the link below so our Customer Advocacy Team can reach out to you that would be great!
ctrl4.co/tp-support
Thanks,
CH

5぀星のうち4の評䟡

We love Control4 but the apps with


We love Control4 but the apps with apple is very slow . Each time we open the apps it takes to long.

2021幎10月22日
自発的なレビュヌ
Control4 ロゎ

Control4 からの回答

Thank you for the review, we appreciate you taking the time to help us improve. If there is anything we can assist you with please let us know at the link below.
ctrl4.co/tp-support
Thanks,
CH

5぀星のうち3の評䟡

I haven't got my full Control 4 working


I haven't got my full Control 4 working yet. I am waiting for my supplier to set a date and time to install my TV and the rest of my Control 4 system.

2021幎10月22日
自発的なレビュヌ
Control4 ロゎ

Control4 からの回答

Thank you for the review, we appreciate you taking the time to help us improve. If there is anything we can assist you with please let us know at the link below.
ctrl4.co/tp-support
Thanks,
CH

5぀星のうち5の評䟡

Absolutely worth the investment

For years I have purchased, installed, configured, programmed my own smart home and AV solutions for our family's use. Finally we splurged for a Control4 system, and let me tell you...there isn't a better solution out there than this. I'm amazed at how everything just works. Its rock solid, super easy to use, and we have already begun identifying some additions we want to make now that we're using it. It helps that our Control4 Professional installer (Eighteen Group) is top notch, and took the time to get to know our needs in advance. I'm a huge fan of Control4...my days of DIY are well behind me.

2021幎10月22日
自発的なレビュヌ
Control4 ロゎ

Control4 からの回答

Hi there,
Thanks for taking the time to leave us this feedback and review! We're glad to hear you're enjoying your system, and that it's been solid and easy to use. If there is anything you need assistance with, please let us know at the link below.
ctrl4.co/tp-support
Thanks,
CH

5぀星のうち3の評䟡

Overall satisfied but no Android music stream compatibility

I am overall satisfied with the experience so far. but unavailability of compatibility to stream music from Android devices is the biggest let down for me. Until Android support comes in, it will be 3 star for me

2021幎10月22日
自発的なレビュヌ
Control4 ロゎ

Control4 からの回答

Thank you for the review, we appreciate you taking the time to help us improve. If there is anything we can assist you with please let us know at the link below.
ctrl4.co/tp-support
Thanks,
CH

5぀星のうち4の評䟡

The Control4 remote works pretty well


The Control4 remote works pretty well except that changing channels sometimes requires a couple of tries. Installer said maybe the nodule on the receiver needs to be moved so I will tend to that later.

2021幎10月22日
自発的なレビュヌ
Control4 ロゎ

Control4 からの回答

Thank you for the review, we appreciate you taking the time to help us improve. If there is anything we can assist you with please let us know at the link below.
ctrl4.co/tp-support
Thanks,
CH

5぀星のうち4の評䟡

In general I like this remote

In general I like this remote, I wish there was a way to go back to the previous program, I have to use the old remote to do this, we have comcast

2021幎10月22日
自発的なレビュヌ
Control4 ロゎ

Control4 からの回答

Thank you for the review, we appreciate you taking the time to help us improve. If there is anything we can assist you with please let us know at the link below.
ctrl4.co/tp-support
Thanks,
CH

5぀星のうち3の評䟡

Home Automation has its pros and cons

I had a professional install our system. The Phillips Hue Integration has not been the best and the the continuous driver updates and such, it is a real pain as all vendors want to provide automation so it seems there is always a conflict. I suppose more time has to be given to manage the system. Things do work but they also tend to break a lot where I have to call my installer again to put things back together.

2021幎10月22日
自発的なレビュヌ
Control4 ロゎ

Control4 からの回答

Thank you for the review, we appreciate you taking the time to help us improve. If there is anything we can assist you with please let us know at the link below.
ctrl4.co/tp-support
Thanks,
CH

5぀星のうち3の評䟡

Love the system

Love the system, but the service is very very poor. Once the technicians get here their great. But I'm not easwdwirh the service so far..

2021幎10月22日
自発的なレビュヌ
Control4 ロゎ

Control4 からの回答

Thank you for the review, we appreciate you taking the time to help us improve. If there is anything we can assist you with please let us know at the link below.
ctrl4.co/tp-support
Thanks,
CH

5぀星のうち1の評䟡

No service

We have tried reaching out multiple times for help setting this up. Our builder went through Rapture. We have called multiple times with no return call. I would love to enjoy the services but at this time it’s just sitting there.

2021幎10月22日
自発的なレビュヌ
Control4 ロゎ

Control4 からの回答

Hi there,
Thank you for the review and the helpful feedback. We appreciate you taking the time to help us improve. We are sorry to hear that this has been your experience so far, and we would like to help get things working correctly! If you could leave your contact information at the link below so our Customer Advocacy Team can reach out to you that would be great!
ctrl4.co/tp-support
Thanks,
CH

5぀星のうち3の評䟡

Needs better resources

We like the system, but need better resources for troubleshooting. I don’t want to have to call the rep who installed every time something stops working properly.

2021幎10月22日
自発的なレビュヌ
Control4 ロゎ

Control4 からの回答

Hi there,
Thanks for taking the time to leave a review and some feedback! If you ever need help troubleshooting, you can always check out our help resource page here: https://help.control4.com/s/

In addition, if there is anything you need help with you can always reach our Customer Support Team at the link below.
ctrl4.co/tp-support
Thanks,
CH

5぀星のうち4の評䟡

The technician (Harry) came out when he


The technician (Harry) came out when he promised and he enabled my access to the system.

No other work was done as I simply wanted access.

2021幎10月22日
自発的なレビュヌ
Control4 ロゎ

Control4 からの回答

Hi there,
Thanks for taking the time to leave a review and some feedback. If there is anything you need help with you can always reach our Customer Support Team at the link below.
ctrl4.co/tp-support
Thanks,
CH

5぀星のうち1の評䟡

Don’t do it

Don’t do it. House built in 2019, large home with media room that is used all the time. Nothing but problems. Service ? Wish we had been told/warned that service is not available on weekends. The system crashes every 2 weeks, always before a weekend. Ready to watch a movie or a Blueray 
nope, no audio or light switches on the wall do not work.

2021幎10月20日
自発的なレビュヌ
Control4 ロゎ

Control4 からの回答

Hi there,
Thank you for the review and the helpful feedback. We appreciate you taking the time to help us improve. We are sorry to hear that this has been your experience so far, and we would like to help get things working correctly! If you could leave your contact information at the link below so our Customer Advocacy Team can reach out to you that would be great!
ctrl4.co/tp-support
Thanks,
CH

5぀星のうち1の評䟡

We wasted over $30k on Control4 


We spent over $30k on a complete Control4 home automation system 2 + years ago and became so frustrated with the system we recently decided to fully remove it. Every minor change or problem required that we schedule an in person technician and pay about about $500. We had tech visits on average every 4-6 weeks. We became so tired of the tech visits we simply stopped trying to fix the system.
Just to mention a few specifics; the gate intercom takes so long to load it is not worth using (sometimes it works and sometimes it doesn’t), the security cameras were inferior quality and also took so long to load we often gave up trying to view them, the video playback interface looks like it is from the 1990s, the audio/video matrix worked ok for the first few months but would not recognize the TV remotes within a few weeks after each tech visit, and the main Control4 app was generally slow and unresponsive ( particularly when we opened the app while not at home)
On a positive note, the lighting and hvac controls worked fairly well (when the app would open).
We are now trying to resell the individual components on ebay to recoup at least a small amount of the investment. Total waste of money.

2021幎9月27日
自発的なレビュヌ
Control4 ロゎ

Control4 からの回答

Thank you for the review and the helpful feedback. We appreciate you taking the time to help us improve. We are sorry to hear that this has been your experience so far, and we would like to help get things working correctly, if it's not too late! If you leave your contact information at the link below, our Customer Advocacy Team can reach out to you and help resolve any issues you may be having!
ctrl4.co/tp-support
Thanks,
CH

5぀星のうち1の評䟡

not working properly

The system is way too complicated. Intercom doesn't work on iPad. Video on Intercom doesn't work with Pixel 5. Shades do not operate. Every little change needs to be made through authorized center, who will ask you for passwords and once wifi password change you will need professional again. Mine is charging $500 for just arriving to the house.

What a joke Control4 responding to the public Trustpilot review. First I don't see any way how to respond.. and second I sent numerous emails to Control4 and getting reply was like pulling a teeth

2021幎9月9日
自発的なレビュヌ
Control4 ロゎ

Control4 からの回答

Hi there,
Thank you for the review and the helpful feedback. We appreciate you taking the time to help us improve. We are sorry to hear that this has been your experience so far, and we would like to help get things working correctly! If you could leave your contact information at the link below so our Customer Advocacy Team can reach out to you that would be great!
ctrl4.co/tp-support
Thanks,
CH

5぀星のうち1の評䟡

Terrível, caro e não funciona

Terrível.
qualquer problema minúsculo precisa de suporte de um vendedor autorizado (o que é uma fortuna). se você tiver qualquer tipo de problema com o sistema já pode desencanar de gastar uma grana pra arrumar.
além disso, nada fica nas suas mãos. todas as parametrizações ficam nas mãos do seu vendedor e voce não consegue fazer nada sozinho.
não indico e nao compraria novamente

2021幎8月31日
自発的なレビュヌ
Control4 ロゎ

Control4 からの回答

Hi there,
Thank you for the review and the helpful feedback. We appreciate you taking the time to help us improve. We are sorry to hear that this has been your experience so far, and we would like to help get things working correctly! If you could leave your contact information at the link below so our Customer Advocacy Team can reach out to you that would be great!
ctrl4.co/tp-support
Thanks,
CH

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