Control4 レビュー 

Custom Builder
I have control 4 in my personal home and I absolutely love it.
I also install it in about 20 homes per year for my customers. Most of them tell me they would not do it again. It seems to be a direct correlation between those who use it daily (like me) and those who don’t. Daily users love it. People who occasionally want to use it get frustrated when it doesn’t work like they perceive it should. This is based on over 100 systems.

I had control4 installed on Sunshine Coast, Australia. I had a bit of a look at the components before purchase and was trying to thread the ground lightly as they felt and smelt like low quality under a thin rubber skin. The feeling of the product was like a low quality aliexpress product but with rubber coating to make it nice to touch. I had the system installed on my compatible projector and yamaha amp plus Fetch TV. Paid the installer over $8k for labour alone. I have had never ending problems. projector would not come on, then it would switch off by itself. Lamp was blamed, disconnected the C4, projector worked as normal, called their helpline and got told they are the biggest and the best and its probably problem with my hardware. felt ignored to say the least. Next week the installer changed the settings, projector started behaving better. Following week, lights controlled by C4 stopped working. C4 installer found to have little knowledge about their system with their support needed constantly on numerous call outs. Imagine night time and no lights in the main living area. Came back the next day. Pure lottery. Avoid like a plague. We are considering removing the system all together based on the experience. We also run ubiquity at home and haven't had dramas. Hope one can learn on our mistake. As a small developer I promised myself to use better quality and more stable equipment.

I agree with all the negative reviews. Thousands upon thousands of dollars only to be held hostage by service technicians claiming that it's ALWAYS your fault when something goes wrong and why you ALWAYS NEED TO KEEP SPENDING THOUSANDS OF DOLLARS after the fact keeping the system operational. There is nothing worse than the feeling of being held hostage and that's exactly how I feel ever time I have to deal with this system including the technicians that oversee the system.

I have had Control4 in my home for approximately 9 years, it is a never ending source of frustration and a money pit that NEVER stops taking thousands of dollars in just support to fix. I was stupid enough to continue to upgrade the components in the “hopes” that they would work, the bugs would be gone etc. I had JUST replaced/upgraded a main component right before COVID-19 hit. Then of course there was no field support nor did I want people in the house as I had a life threatening disease that I had been fighting for 3.5 years and my immune system was compromised. I have spent approximately $43,000.00 on a system that does NOT work, but it does something consistently and beautifully which is cause a lot of stress, angst, anger within the home, just what everybody wants! 3 winters ago because the doors would not unlock after coming gone from a Christmas party at 1:30am (I do not drink or take any drugs, so there is none of that issue with operating the system correctly) it was 34 degrees outside, I was forced to strip down totally naked outside and slide myself diagonally through the dog door while scraping and peeling the skin off in 3 places on my back and chest to gain access to my home! We just returned from Florida where we purchased property and will begin construction on a new home in January 2022. We arrive home in Virginia at 04:15 in the morning after a 12.5 hour drive and AGAIN approximately 85% of the Control4 items do NOT work! What an amazingly nice way to come back home after an exhaustive trip…

Previous review posted was in error.

Very expensive and unreliable, I have problem with the system at least once or twice a year, every time I call they charge me over $250, last year I paid over a $1000.00 to upgrade my software, and it was a very expensive system to begin with over $70,000.00, they can simply sign to my system remotely change something and I have to pay to fix it, they can upgrade my system remotely if there is a glitch, I have to pay for it to fix, Can you imagine paying almost $50.00 a month just for fixing and upgrading of your lighting system and door bell, and if you like to be able to view your camera or do anything remotely you have to pay a monthly fee on top of everything else. system does not worth it, I am sure soon will be replaced with a cheaper and better system. I like someone from head office to contact me and let me know why do I have to pay all these fees.

This is worthless. Find another option. Worthless upgrades.

I have experience so many glitches and interruptions. Having used Nest and Waze products, which are so consumer/user friendly, you really need to improve the end-user experience. Reliance/dependency of the original installer is unacceptable and and unnecessary hassle.

Cannot get the doorbell to connect both audio and video. Problem has persisted for several months. Spend hundreds of £'s on a feature that doesn't work. Control 4 still trying to fix problem - wouldn't recommend until issues are resolved.

$50K bought 6 years of misery. Dozens of tech support call outs. Hundreds of days of frustration, missed games, dead AV weekends. Unbelievably unstable. Horrible complex remote. Don’t even think about wasting your money on this. Would have helped if our dealer hadn’t told us it was all our fault. I long for our old Sonos system back, and a few sound bars. Now then, would anyone like to buy our Control4 kit?

Jeff came highly recommended from a friend who had used Jeff's company before on a home install. He was incredibly knowledgeable and had a clear and concise way of explaining why we were having difficulty with our 13 year old AV systems. His bid was less expensive than others we considered and his install was done on the exact schedule he provided beginning to end. The Control4 technology is super simple to use too. Even more impressive... Months after our project was completed, Jeff took my call on a Saturday night to walk a Spectrum Rep through how to install a cable modem in our equipment rack without interfering with any of our current hardware/software. Needless to say, we highly recommend!

It has a lot of steps to do anything and they are heard to remember all the time especially using the remote. The iPad or iPhone are much more direct and easier to use. I have both old remotes and new remotes so the steps to go from one room to another take multiple steps. Otherwise I really like the system.

I use FireTV on a new professional cinema room. NeXT is the professional install company in Austin, TX who set up my Control4 and I only have partial functionality on the Control4 versus full FireTV functionality with the remote control that comes with the FireCube. NeXT informed me they have issues with FireCube full control using the Control4. Is this true?

Your system is unreliable. I have had to have the service provider back on five different occations to diagnos and fix problems. I sometimes wonder if spending $50,000 was worth it when Sonos worked wonders!

Not at all user friendly and much too expensive to upgrade for the use and value perceived

The remotes are great. But only one function out of the many work. And it barely works. I don’t understand. Programming doesn’t work well at all.

Spent way too much and disappointed with my remote.

Our service guy is great - the best. I have the latest software. But the system is far below expectations. To be blunt, its terrible and I wish I could rip it out and unload it. We have topflight wifi throughout the house. System for lighting and other controls is good and has some benefits. It is terrible for AV and acutually ruins the experiene. Lag times for Cable and Apple TV is frustrating beyond description. Steps to enter - select from C4 then have to hit menu to access cable - if you dont know or remember that step you'll never get in. So we have to leave written instructions for guests. How backward is that? All you can see on the phone is the remote control - not the selections like cable, dvr dvd apple tv etc or the guide on the TV. If the system is acting up like it often does, you are lost. System frequently freezes. Its gotten to where I dread sitting down to watch something because I know I have to navigate the system and there's a good chance there will be a problem. Several times I have come home to watch a game and its had a problem and would not load right.
For audio, the menu us very hard to understand how to get to Sirius to add channels or browse. At the end of the day, it adds frustration with no utility whatsover and ruins enjoyment. I am regularly very close to telling Brian, our service expert to just come in and rip it out. If we didnt have it in the house when we bought it, I would not get it and would never consider it in a future house. There's a good chance I will disconnect TV, Audio and entertainment just go to Cable, Apple TV, Sonos and Spotify to simply enjoy things. Your handheld remotes are terrible - very small screen, very dim even on brightest setting and brightest color and buttons dont light up and are tiny. Cable and TV remotes are much better. I tell people who are building to stay away or look at other systems. I have several friend who bought a house that had C4 and either disabled it or put in something else. Our service expert, Brian is very knowledgeble and responsive but there's only so much he can do. A cool concept but not ready for the market. Is there an aftermarket for used systems? If so could you let me know? If so, I'd like to unistall it and sell it ASAP. I hope this is helpful.

Excellent product, but the dealer lock in is ridiculous. Say if you just subscribed to a new streaming service, you would have to pay your dealer to add the button to your remote which only takes them a minute to do. Very expensive with little value added by the dealer centric model. If you're not worried about value, it's a great product but prepare to spend more than it makes sense to as you go on.

It is a great concept. When it works well it works well. There are still many bugs to work out though. I currently have 6 cameras, a doorbell with intercom and camera and two tv's controlled (one outside, one inside) with respective audio on 3 zones with 2 remotes and the control 4 10" controller. I can control most of these the way I want but in order to adjust I really need one of the tech's from Dynamic Audio Video to come out and do it. As the end user I find it's not really user friendly to adjustments. Kind of like a car - I can operate it well, but if something is not right I do not know how or have the time to fix it.
I intend to add some lights and switches and maybe one more camera on this house. I am building another house and plan to do the same set up there but would like some improvements. Great idea to merge the intercom app onto the control 4 app! Not sure why it wasn't done originally. But the intercom is not working like I expected. I'd like to be able to call the doorbell via intercom whenever I want. It's not working. Hope it's something the tech can fix, maybe a glitch. Is there a way to intercom to the cameras? Would be so nice to when I see someone out by the pool and they don't have their phone on them, to be able to talk over that zone.