Cool Hog レビュー 

1,357
•
TrustScore 5段階評価の3.5

3.7

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5つ星のうち5の評価

The scratchings are just amazing! Only problem is waiting for them to arrive lol. The shopify interface can be a bit of a faff to be fair. It's all worth the hassle though, I won't ever buy another b... もっと見る

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5つ星のうち4の評価

For weeks I kept looking but thought they are so expensive I just cant' .... I ended up buying of course. The next problem was deciding what flavour to buy, there are so amazing flavours to choose fro... もっと見る

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5つ星のうち1の評価

First problem free fast delivery over £50. 11 days later... Second problem sweets definely temu and repackaged Third problem no reply to communications Obviously a business that cares about... もっと見る

5つ星のうち4の評価

I love big small businesses and this is another great one. The product it's self is fantastic. They are quality pork scratchings. I ordered the XL Mystery box. Unfortunately, I had to contact Co... もっと見る

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企業情報

  1. 食品メーカー

当該企業による記述

Don't be a boar, be a Cool Hog.


連絡先

3.7

まあまあ

TrustScore 5段階評価の3.5

1357件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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3.7

すべてのレビュー

(1,357)

過去12か月のレビュー数: 610件

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5つ星のうち5の評価

Bloody amazing!!

Bloody amazing!!!

Ordered the original and bacon scratchings and I couldn’t recommend them more! Got the triple seasoning for the bacon ones, so more-ish 🫨

If you haven’t ordered then do!

2026年10月22日
自発的なレビュー
5つ星のうち3の評価

Great product but let down by delivery times

order #CH63092
So, to start. Your product really is fantastic. Great scratchings and amazing flavour. No complaints at all there! You guys have cracked it.
What lets you down is your delivery times and customer service.
My first order was December 2025 for a Xmas present. When chasing up after several weeks of no contact was when I became aware of the Black Friday fiasco.
So, having read Cool Hogs response to this, and their assurances that they had put systems in place to ensure this didn’t happen again, I did decide to order a second time (my husband did say no lol). Well I had to live in a world where my husband was right and I was wrong as the order did not arrive on the specified time. I chased up via email 6-7 days later and had no response, but I did get my dispatch date and the product was delivered 2 weeks later, so alls well that ends well.
As stated, amazing product. It’s just your delivery guys! Lower the delivery cost (say 1.99) and extend to a 2-3 week delivery window. I’d happily pay that (3.99 is excessive if it’s not hitting the 2-4 day mark). Most of your complaints come down to your delivery service.
You have a 5* product that’s let down by delivery. If you can address this and just extend that window and lower the cost, those bad reviews will diminish. This isn’t a bash at your company. Just some constructive feedback from a customer. I’d love to order from you again. Just the delivery promise, as it stands, gives me pause.

2026年10月21日
自発的なレビュー
Cool Hog ロゴ

Cool Hog からの回答

Thank you for such a thoughtful and honest review. We’re really pleased you love the products, but we’re sorry that our delivery times and communication have let you down, especially after your previous experience. We appreciate you taking the time to share your suggestions and will certainly take your feedback on board. We hope to welcome you back again soon!

Jade @ Cool Hog

5つ星のうち1の評価

Make sure you pay with Credit card

First problem free fast delivery over £50. 11 days later...

Second problem sweets definely temu and repackaged

Third problem no reply to communications

Obviously a business that cares about cash flow but not how to keep the cash flowing. Would definitely not be surprised to see a lot of people owed money due to the business collapsing in the near future when Simmons opens back up

2026年10月21日
自発的なレビュー
5つ星のうち2の評価

Short expiry dates

Have ordered previously and although delivery slow, no problems with the product. This time Ordered 12th October and delivered 20th so although not as the advertised 2-4 days wasn't as long as previously. Disappointingly two if the three items I have ordered have a short expiry date, that being 14th November. Think if a product is going to expire within 3 weeks its a little unfair to charge full price, by comparison the third items date is February 2027 so quite a difference. Don't think I will be ordering again

2026年10月20日
自発的なレビュー
Cool Hog ロゴ

Cool Hog からの回答

Sorry to hear this, and thank you for bringing it to our attention. Please could you email us at info@coolhog.co.uk so we can look into this for you.

Jade @ Cool Hog

5つ星のうち1の評価

Absolutely appalling delivery time…

Absolutely appalling delivery time ordered on 10th October Now 19th still no tracking information emailed on 16th to enquire on delivery no reply, definatly would not recommend or order again

2026年10月19日
自発的なレビュー
Cool Hog ロゴ

Cool Hog からの回答

We’re sorry for the delay and the lack of communication. Your order was dispatched on 19th October, and we apologise that you were left waiting for an update. Thank you for your feedback.

Jade @ Cool Hog

5つ星のうち4の評価

Great product but delays

I love big small businesses and this is another great one. The product it's self is fantastic. They are quality pork scratchings.

I ordered the XL Mystery box. Unfortunately, I had to contact Cool Hog as there was delays with the delivery but Cool Hog were good at getting back to me and it soon arrived after 10 days of ordering them.

The XL Mystery Box was good but no the best. As I'm not a massive fan of the pork crunch. I love the proper original pork scratchings. However, all the flavours were fantastic and will definitely order again.

2026年10月19日
自発的なレビュー
Cool Hog ロゴ

Cool Hog からの回答

Thank you for your lovely review and for supporting our small business! We’re glad you enjoyed the flavours and that our team could help with your delivery query. Hopefully, we can tempt you with more of your favourite original scratchings next time! 😊

Jade @ Cool Hog

5つ星のうち5の評価

The scratchings are just amazing

The scratchings are just amazing! Only problem is waiting for them to arrive lol. The shopify interface can be a bit of a faff to be fair. It's all worth the hassle though, I won't ever buy another bag of bitter, rancid tasting offerings from the shop again. The salt n vinegar ones are the new benchmark for what can be made from pig skins in my opinion, they need a couple of Michelin stars atleast

2026年10月11日
自発的なレビュー
Cool Hog ロゴ

Cool Hog からの回答

Thank you so much for this brilliant review! 😂 We’re thrilled you love the Salt & Vinegar scratchings that much. We know the wait can be frustrating, and we really appreciate your patience.

Jade @ Cool Hog

5つ星のうち5の評価

Great quality - very tasty!

Delivery was quick, great variety of product and the quality is spot on! The black pepper ones are delicious.. will definitely be buying again!

2026年10月12日
自発的なレビュー
Cool Hog ロゴ

Cool Hog からの回答

Thanks so much for your lovely review! We're glad you enjoyed the black pepper flavour and were happy with the quality and delivery. We look forward to your next order! 😊

Jade @ Cool Hog

5つ星のうち4の評価

Pork Scratching Mystery Box

For weeks I kept looking but thought they are so expensive I just cant' .... I ended up buying of course. The next problem was deciding what flavour to buy, there are so amazing flavours to choose from and just couldn't decide. Saw there was mystery pork scratchings box so thought this would be idea. Well,disappointed isn't the word, arrived yesterday, quick delivery I must say,however there were 3 pork crunches and 1 pork scratchings. This is not what I was expecting at all, I looked back to see if I'd misinterpreted it but as the title says pork scratchings this is what I thought would be in the box.

2026年10月18日
自発的なレビュー
Cool Hog ロゴ

Cool Hog からの回答

Thank you for your feedback. We’re glad your order arrived quickly, but we’re sorry the mystery box wasn’t what you expected. We appreciate you giving us a try and will take your comments on board.

Jade @ Cool Hog

5つ星のうち2の評価

The order took ages to arrive and poor quality

The order took ages to arrive. Ordered garlic flavour however can't feel the difference and the amount of salt makes it inedible

2026年10月17日
自発的なレビュー
Cool Hog ロゴ

Cool Hog からの回答

We’re sorry to hear you were disappointed with the delivery time and the garlic flavour. We appreciate your feedback and will take your comments on board.

Jade @ Cool Hog

5つ星のうち1の評価

This is the 2nd time I have ordered off…

This is the 2nd time I have ordered off this company, and just wish I had not , put order in on 08/10/26 , heard nothing off them or any tracking until yesterday ( 16/10/26 )yes 8 days after ordering,today Royal Mail say they have got my order and hope to deliver on the 19th , unbelievable, I complained on the 14th, but they could not be bothered to answer me, for the price they charge for premium items they should at least have some care for customer service, I would definetley say do not buy from here unless you are willing to wait 2wks or more, terrible service. They have just replied to this and they tell me they couldn’t find my emails to them , yet they emailed me yesterday 22nd, October, twice , that was the emails I sent over a week ago, definetly stay away from this company.

2026年10月17日
自発的なレビュー
Cool Hog ロゴ

Cool Hog からの回答

I’m really sorry you’ve been left feeling this way, especially as this is your second order with us. I understand how frustrating it must be to wait so long and feel like you’ve been left without an update. I’ve searched our inbox but unfortunately haven’t been able to find your email. We really do appreciate you taking the time to share your experience.

Jade at Cool Hog

5つ星のうち1の評価

This is the 3rd time I’ve complained…

This is the 3rd time I’ve complained about unsatisfactory order.
I had to chased a week after ordering for an update. No reply just confirmation of order being shipped.
Emails to state the product tasted stale.
Filled in a review request again stating unsatisfactory product. Now another request for a review on the same order.
Please check your reviews and deal with your customer service. I will no longer be ordering from you.

2026年10月11日
自発的なレビュー
Cool Hog ロゴ

Cool Hog からの回答

I’m really sorry to hear this. I understand how frustrating it must be to have raised concerns about the quality of your order and feel that they haven’t been properly addressed. You should feel confident that your feedback is being heard, and I’m sorry we haven’t given you that experience. Thank you for your honest feedback.

Jade at Cool Hog

5つ星のうち1の評価

Terrible

Terrible. Better than bar snacks but 2 week delivery time. Emailed them - emails went unanswered. Cannot justify the ‘premium’ price tag for service level this poor. Would not use again. Just awful. They need to see what their competitors are doing and realise if you pay that amount they should be on top of it with deliveries and queries. Generally a shame. The customer service makes them useable at half the price. The current price / how the company is run they are unusable. Just a shame. Good product sh*t delivery.

2026年10月14日
自発的なレビュー
Cool Hog ロゴ

Cool Hog からの回答

I’m really sorry we’ve let you down with our delivery times and communication. I understand how frustrating it is to wait so long for an order and not receive a reply when you get in touch. I’m sorry the overall experience fell short of what you expected. We appreciate you taking the time to share your feedback.

Jade at Cool Hog

5つ星のうち1の評価

most of product tasty then we came to…

most of product tasty then we came to the salt and vinegar which was basically inedible to everyone that tried them, we contacted the company and were offered 20% off our next order that will never happen, if only replaced near whole bag we would have ordered again! the customer service from this company is very poor. I would avoid at all costs. there is better out there!

2026年10月14日
自発的なレビュー
Cool Hog ロゴ

Cool Hog からの回答

I’m sorry to hear you were disappointed with the Salt & Vinegar flavour and felt our response didn’t resolve things for you. We appreciate your feedback and are sorry we haven’t left you with a better impression of our customer service. Thank you for giving Cool Hog a try.

Jade at Cool Hog

5つ星のうち5の評価

Amazing flavour!

The Salt and Vinegar pork scratchings are amazing. The only problem is that you can’t just have one!

Amazing product. Can get enough of them.

2026年10月13日
自発的なレビュー
Cool Hog ロゴ

Cool Hog からの回答

Thanks so much! We’re glad you love our Salt & Vinegar scratchings! They’re definitely hard to put down once you start! 😂

Jade @ Cool Hog

5つ星のうち3の評価

Finally Arrived

They finally showed up! It took a long time to be delivered. Lack of communication of delivery was disappointing. The flavours of the pork scratchings were incredible they definitely didn't skimp out on flavours. I do think however it wasn't worth the price with the slow delivery and I felt they were rather pricey! I probably won't order again unfortunately.

2026年10月7日
自発的なレビュー
Cool Hog ロゴ

Cool Hog からの回答

Thank you for your feedback. We’re glad you enjoyed the flavours, but we’re sorry the delivery delays and lack of communication let you down. We appreciate your honest comments and will take them on board.

Jade @ Cool Hog

5つ星のうち5の評価

Amazing scratching

Amazing scratching. Bought 2kg worth now. Dispatch times are a little slower than expected but worth the wait.

2026年10月5日
自発的なレビュー
Cool Hog ロゴ

Cool Hog からの回答

Thanks so much for your continued support! We’re delighted you’re enjoying the scratchings and really appreciate your patience with our dispatch times. 😊

Jade @ Cool Hog

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