The scratchings are just amazing! Only problem is waiting for them to arrive lol. The shopify interface can be a bit of a faff to be fair. It's all worth the hassle though, I won't ever buy another b... もっと見る
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For weeks I kept looking but thought they are so expensive I just cant' .... I ended up buying of course. The next problem was deciding what flavour to buy, there are so amazing flavours to choose fro... もっと見る
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First problem free fast delivery over £50. 11 days later... Second problem sweets definely temu and repackaged Third problem no reply to communications Obviously a business that cares about... もっと見る
I love big small businesses and this is another great one. The product it's self is fantastic. They are quality pork scratchings. I ordered the XL Mystery box. Unfortunately, I had to contact Co... もっと見る
企業が回答しました
企業情報
当該企業による記述
Don't be a boar, be a Cool Hog.
連絡先
Cool Hog Ltd, Blackthorn House, Mary Ann Street, B3 1RL, Birmingham, 英国
- info@coolhog.co.uk
- coolhog.co.uk
3.7
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1357件のレビュー
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Cool Hog からの回答
Thank you so much for the lovely review! We’re really glad you enjoyed the product 😊
Jade @ Cool Hog
Really disappointed
Really disappointed. Adverts are basically lies. Really poor quality. Most of my bag was the light airy type, more like pork crunch, not pork scratchings.
2026年9月3日
自発的なレビュー
Cool Hog からの回答
Hi,
We’re sorry to hear you were disappointed with your order. We’d genuinely like to understand what you mean by the adverts being “lies”, as our products are advertised as described.
We’re also sorry the contents of your bag weren’t what you expected. If you could email us at info@coolhog.co.uk with some more details, we’d be happy to look into this for you.
Kind regards,
Jade @ Cool Hog
Quite honestly the best Pork Cracking I…
Quite honestly the best Pork Cracking I have ever tasted. A great thing considering I was in hospitality for 25 years. You need to get this in your life.
2026年9月2日
自発的なレビュー
Cool Hog からの回答
Thank you so much for the amazing review! It means a lot to hear you rate our scratchings so highly, especially with 25 years of experience in hospitality! 😍 We’re so glad you enjoyed them!
Jade @ Cool Hog
I purchased some snacks and didnt…
I purchased some snacks and didnt recieve the confirmation email. So i reached out to the message service on the website. So far radio silence. But the money has left my account no problem. Can you help me please?
2026年9月2日
自発的なレビュー
Cool Hog からの回答
Hi,
I’m so sorry you didn’t receive a response and for the issues you’ve had with your order. Our social media pages do have automated responses advising customers to email us directly regarding any order queries, as this allows us to look into things properly.
I’ve spoken with you via email and have now processed a full refund for your order.
Jade @ Cool Hog
Best snacks on the market
Great products and an amazing taste every time , customer service is easy and efficient if you ever have a problem
2026年8月21日
自発的なレビュー
Cool Hog からの回答
Thank you so much for the lovely review! 😊 We’re delighted to hear you’re enjoying the products and their taste, and it’s great to know you’ve found our customer service easy and efficient too.
We really appreciate your continued support!
Jade @ Cool Hog
The product was very powdery
The product was very powdery and of no better quality than others I've tried.
2026年8月26日
自発的なレビュー
Cool Hog からの回答
Hi,
We’re sorry to hear you were disappointed with the quality of your order. We appreciate you taking the time to leave your feedback, and we’ll certainly pass your comments on to the team.
Jade @ Cool Hog
Where are my snacks ???
2026年8月30日
自発的なレビュー
Cool Hog からの回答
Hi Tim,
If you’re referring to the order you placed on 19th August, Royal Mail have advised that you’ll need to contact them directly to arrange another delivery, as they attempted delivery but nobody was available to receive the parcel.
We can also see that you’ve placed another order this morning, so hopefully that one reaches you without any issues.
Jade @ Cool Hog
The quantity was shocking for the price…
The quantity was shocking for the price you pay. And why are we paying shipping protection ??????
2026年8月27日
自発的なレビュー
Cool Hog からの回答
Hi Stuart,
We’re sorry to hear you weren’t happy with the quantity for the price.
Regarding the shipping protection, this is an optional service and isn’t required when placing an order. As you’ve placed 10 orders with us and have only chosen shipping protection on 4 of those orders, we feel this demonstrates that you’re aware it is an optional service and can be removed at checkout if you don’t wish to use it.
We hope this helps clarify things.
Jade @ Cool Hog
Cool Hog からの回答
Thanks so much! 😊 Really glad you enjoyed them and that they got to you nice and quickly!
Jade @ Cool Hog
omg much too salty never eat pork…
omg much too salty never eat pork scratings so salty
but there not hard like some that break your teeth i got garlic. dont think id but these again mutch too salty eeeegggg
2026年8月22日
自発的なレビュー
Cool Hog からの回答
Thanks for giving them a try and for the honest feedback! Sorry the garlic flavour wasn’t quite to your taste. 😊
Jade @ Cool Hog
Hello i am happy with the product sent…
Hello i am happy with the product sent out to me however it is very bad that you have sent me another 3 batches/boxes that contain 3 packs at £34 thats £102.. extra charged to my account without my consent! You have no phone number to contact and are charging my account every 2 weeks now. what the hell are you doing? So i now have an extra 3 boxes thats 9 bags that i did not order. Also i messaged on your sight and verified with you i have no subscription!!! I want to know whats going on please if thats not to much to ask? The packs are sealed and you can pick them all up and be so kind as to refund as i definately did not agree to these extra orders. Regards..
2026年8月22日
自発的なレビュー
Cool Hog からの回答
Hi Mark, I completely understand the confusion here. I’ve spoken with you via email about this, and we were able to confirm that the additional orders were generated by a subscription that was set up when the original order was placed.
As requested, I’ve now cancelled the subscription for you, so there won’t be any further payments or orders taken.
Jade @ Cool Hog
Very tasty.😋😋😋
2026年8月10日
自発的なレビュー
Cool Hog からの回答
Thanks so much! 😋 Really glad you enjoyed them!
Jade @ Cool Hog
Absolute fantastic flavours best in the…
Absolute fantastic flavours best in the market top marks well done Grace for packing with care
2026年8月20日
自発的なレビュー
Cool Hog からの回答
Thank you so much! 😊 Really appreciate the lovely feedback, and I’ll make sure Grace sees this too!
Jade @ Cool Hog
Heyyyy well after wondering where my…
Heyyyy well after wondering where my parcel was as it said it was delivered 4 days ago and I hadn’t received it I contacted cool hog who told me royal mail had delivered it and took a photo I searched everywhere and found it hidden behind wheelie bin which u would never of seen as I had other empty boxes to be taken by bin men BUT this is not cool hogs fault as my parcel was delivered so quick just a shame I couldn’t find it lol as it’s royal mail’s fault as I have a safe space registered plus there’s a sign on my actual front door stating the safe place also but they chose to actually put it with other empty parcel boxes by blue bin and luckily my bin men came today must of saw it wasn’t open and they put it behind green bin lol I know they did this as the photo royal mail did was behind blue bin and it’s blue bin day today so it would of gotten picked up and they realised a parcel was here and they stashed it behind the green bin must say they are delicious and none of this mix up was from cool hog at all infact I placed my order on the 12th and says delivered on 14th and today’s the 18th so 4 days I’ve been looking and trying to find this parcel haha but obviously they was relieved in excellent time I just tasted one bit of the maple flavoured pork scratching a and they are yummy mmmm sadly I wanted original but was out of stock
2026年8月18日
自発的なレビュー
Cool Hog からの回答
Oh goodness, what a mission to find your parcel! 😂 So glad it was eventually rescued and that you’re enjoying the maple ones. thanks for your order and review!
Jade @ Cool Hog
The scratchings themselves are the best…
The scratchings themselves are the best out there and the customer service is great - i accidently set up a subscription and they helped fix it with no problems. Would (and have) recommend them to anyone!
2026年8月17日
自発的なレビュー
Cool Hog からの回答
Thanks so much for the lovely review! 😊 Glad we could get that sorted for you, and we really appreciate you recommending us!
Jade @ Cool Hog
You will be back for more…
Absolutely out of this world pork scratchings. My favourite flavours so far are Maple, Salt n Vinegar and Sweet Chilli. I say so far because I intend on trying them all!!
Check out the cookies too, which I discovered by accident, damnnnn!!
2026年8月3日
自発的なレビュー
Cool Hog からの回答
Thank you so much! 😍 Sounds like you’ve got a mission on your hands now — we hope you enjoy working your way through the rest of the range! And glad the cookies got a mention too 😂
Jade @ Cool Hog
Easy site to navigate
Easy site to navigate
Clear instructions to order
Delivery was A+
Product great
Ordered 3 to try
1 not tried yet which is the maple
Orginal will order again
BBQ was nice but not for me
2026年8月6日
自発的なレビュー
Cool Hog からの回答
Thanks so much for giving a few flavours a go! 😊 We really appreciate the feedback and hope the maple one wins you over!
Jade @ Cool Hog
Really tasty Pork Scatchings
Really enjoyed the taste and great value for money and we order some every 2-3 weeks now
2026年8月11日
自発的なレビュー
Cool Hog からの回答
That’s amazing to hear! 😊 Thanks so much for coming back to us so regularly, we really appreciate your support!
Jade @ Cool Hog
I must say they were nicer than the…
I must say they were nicer than the orginals but they dont seem to last as long as they here gone in a few days
2026年8月5日
自発的なレビュー
Cool Hog からの回答
Haha, sounds like they didn’t stand much of a chance! 😂 Thanks so much for your order and for the lovely feedback.
Jade @ Cool Hog
Awesome Pork Scratchings
I’ve had pork scratchings before but these are another level. Not only do they come in great reusable plastic containers that keep the contents fresh but flavour range is amazing.
I’ve had the original, salt n vinegar, bacon, black pepper & habanero flavour ones & truthfully I can honestly say they taste amazing.
They’re not too tough on the teeth but still have a lovely crunch to them & they are sooooo moorish.
If you like pork scratchings then try these & you won’t go back to the others.
Delivery time is very quick & items are well packaged.
5⭐️
2026年8月15日
自発的なレビュー
Cool Hog からの回答
Thank you so much for such a lovely review! ⭐️ We’re thrilled you’ve been enjoying trying all the different flavours, and really appreciate the support!
Jade @ Cool Hog
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