I ordered a gift for my sister and husband recently. My shipment came in with the same excellent care as my previous requests. And both absolutely loved them! All items packed perfectly, arrived in... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
This is the best experience I have ever had with ordering liquor online. It was an awesome deal, and the shipping was extremely fast. They notified me along the way exactly when my order would be at... もっと見る
C&M had a large disruption in shipping, after I placed my order. The president of the company reached out, worked hard to get my order shipped ASAP, included some lagniappe in the shipment and gener... もっと見る
After ordering, I waited 2+ weeks without any updates. I emailed them for status and there was no reply. I called the phone number and it said the number did not exist. I filed a claim w the credit ca... もっと見る
企業情報
連絡先
2020 Columbia Street #223, 92101, San Diego, 米国
- +1 (833) 307-3589
- concierge@corkandmash.com
- corkandmash.com
3.4
まあまあ
55件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 5％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Arrived Well Packaged
Received a beautiful bottle of whiskey for my collection. Wrapped with bubble wrap and taped to stay in place. Shipped on time with no delays.
2026年4月27日
Above & beyond
I was dealing with an international online retailer who used Cork & Mash to fulfill the order in the US. My experience with the other retailer was terrible so I cancelled the order and advised Cork & Mash. Simon at C&M went out of his way to immediately issue a refund and offered to work it out on his end with the other retailer. I really appreciate C&M listening to the facts and proactively going above and beyond to help address the poor service of another retailer. Thank you!
2026年5月12日
自発的なレビュー
Disappointed With Product Quality
I initially received my Judge Water bottle (which was not inexpensive) damaged. The company reached out and offered to make it right by sending a replacement. Unfortunately, the replacement bottle also arrived damaged, with a chipped glass.
I sent photos of the damage but never received a response. I ended up with two unusable bottles and no resolution.
Based on my experience, I can't recommend this company. The products are expensive, and the customer service did not follow through when the replacement arrived damaged.
2026年4月19日
You shipped product four months after…
You shipped product four months after order and then shipped wrong product. I ordered three small batch bottles and you send sent one w two rye. I don’t like rye and would not have ordered. I’d send back but I have no confidence I’d receive replacement in timely manner
2026年4月28日
Product was well packaged for shipping
Product was well packaged for shipping. Only reason I didn't give the 5th star was it took over a week for the package to actually ship from the time I placed the order.
2026年4月27日
Great all around experience
Competitive prices, fast and reliable shipping, good communication throughout. Will place orders here again.
2026年4月26日
Quality of service was good
Quality of service was good, but I like this company because of esoteric, unique whiskeys unavailable elsewhere. Take a leap to higher proof, higher quality scotch!
2026年4月25日
What an absolute delicious spirit
What an absolute delicious spirit! Sharing it with friends was such a treat. We consider ourselves very lucky to have this in our liquor cabinet. The delivery was flawless and packaging just perfect. Thank you soooo much for the margarita mix bottle as well.
2026年4月24日
When I ordered it showed in stock
When I ordered it showed in stock, but after ordering it was informed of a backorder which forced me to find elsewhere, for a gift for a friend. Also, one bottle leaked slightly in transportation.
2026年4月23日
I visited the Cork & Mash site to…
I visited the Cork & Mash site to inquire about the Cheech & Chong Judge's water and shipping information. Within minutes I received a personal response. A perfect conversation answering every question, providing specific details with a most pleasant and professional gentleman. Everything explained and promised was precise! I would 💯 recommend anyone wanting to find that special item for a gift or to add to your personal collection to visit their site with complete trust. I will definitely shop with Cork & Mash again. It was very easy to search and perfect from order to delivery!
2026年4月24日
自発的なレビュー
No communication or response to my inquiries
Although they purported to have my selection in stock, I left 3 voicemail messages and sent 3 emails to the concierge. I have yet to receive a reply or any communication after 4 days.
As an addendum, I spoke with Simon on Wednesday May 5 after writing my negative review. He stated that my $500+ item would be delivered by Saturday May 8 with free expedited shipping, and that they were extremely busy. Today is Saturday May 8, and still no item or tracking info. I tried to contact their customer service today but they are closed on Saturday and Sunday.
I had to wonder whether Cork and Mash was indeed a legitimate enterprise, so I contacted the BBB.
Again, my credit card was charged on May 4 for an order placed on May 2. Simon stated that it would be delivered today, May 8. I am extremely unhappy with Cork and Mash. Buyer beware!
2026年5月1日
自発的なレビュー
Simon was extremely helpfull
My order was missing stuff and some bottles were broken. Simon was extremely helpfull and replaced the missing items and shipped them the same day. Thank you Simon!!
2026年4月29日
自発的なレビュー
Very slow shipping
I ordered one item on April 2, the "gift" was finally received on April 21st.
2026年4月3日
Never received order
2026年4月7日
Cork & Mash からの回答
Hi Keith,
We’re sorry to see this review.
After looking into your order, it was actually cancelled and fully refunded, which is why nothing was delivered. We certainly wouldn’t expect a shipment to arrive on an order that was not processed or fulfilled.
If there’s something we missed or if you’re referring to a different issue, we’re always happy to take another look. Otherwise, we’d appreciate you updating your review to reflect the fact that no active order remained outstanding.
Best,
Cork & Mash Concierge
Everything is fine
Had a problem with order, they called me and got it straightened out for me, thank you! Will continue to order from them!
2026年3月29日
Cork & Mash からの回答
Hi Daniel,
Thank you for sharing this, we really appreciate it.
We take a lot of pride in being available and getting things resolved quickly, so we’re glad we could step in and make it right for you. It means a lot to hear that the call made a difference.
We look forward to taking care of you again soon.
Cork & Mash Concierge
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