The best in the business! Iv tried so many other companies, nobody compares to cosmo. Fast shipping, good costumer service and quality products.
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レビュアーのコメントを見てみましょう
⭐⭐⭐⭐⭐ I had a great experience with CosmoDirect Supply. The service was excellent from start to finish, and the team was professional, knowledgeable, and extremely helpful. Everything was handl... もっと見る
Don’t buy, it’s a total scam. We are glad we run a test order before making a big purchase. We never received our package although it says it got delivered and customer service Dan via WhatsApp ( I... もっと見る
企業が回答しました
Very helpful and knowledgable. Was there to answer all my questions and made the process smooth and seamless.
連絡先
Rua Da Alfandega 57, 9000-57, Funchal, ポルトガル
- 786-941-6100
- info@cosmodirectsupply.com
- cosmodirectsupply.com
4.3
優良
36件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excelente service and delivery
2025年8月29日
no adequate order follow up
2025年9月6日
Cosmodirectsupply からの回答
Thank you for your feedback. We strive to ensure clear and timely communication with all of our clients. In response to your inquiry, we had already sent you a detailed message via WhatsApp, but it seems you may not have had a chance to view it yet.
Please feel free to check your messages or reach out to us directly at +1 (786) 941-6100 or info@cosmodirectsupply.com so we can assist you right away.
We value your business and would appreciate the opportunity to resolve this matter to your satisfaction.
Slow shipping , Worth the Wait
After thirteen days, my order finally arrived. At first, I was disappointed with the delay and the lack of updates. But once I received the products, which look genuine and of good quality, I changed my mind. That’s why I’m updating my review. Hopefully, future orders will be handled more smoothly, but overall I’m happy with the quality of the items I received.
Best regards,
Prof Dr raeissadat
2025年9月4日
Cosmodirectsupply からの回答
Thank you very much for your updated review, Prof. Dr. Raeissadat. We truly appreciate your feedback.
From the date of your order, the total turnaround was 8 business days. While this is slightly longer than our usual 5–7 business day timeframe, we are glad to hear that you were satisfied with the quality and authenticity of the products once they arrived.
We’re pleased you reconsidered your initial impression, and we look forward to making your future experiences smoother and faster. Your satisfaction is very important to us, and we’ll continue working hard to improve.
Cosmodirectsupply からの回答
Hello Heidi,
We received your email yesterday regarding 2 packs of PDO Threads missing from your order. Please note that due to the time difference between America and Europe, we only received your message at around 9 PM our time.
That said, your inquiry has already been responded to via phone, WhatsApp, email, and now Trustpilot. Unfortunately, we had not heard back from you through any of these channels until now.
We kindly ask that you please respond through any of the communication methods above so that we can promptly resolve this matter for you. We are committed to ensuring your satisfaction and appreciate your cooperation.
Thank you,
Cosmo Direct Supply Team
I really appreciate the quality
I really appreciate the quality, freshness, and speed of shipping. Thank you so much. I will order again.
2025年6月29日
My experience with Cosmo Direct was great
My experience with Cosmo Direct was fluid and prompt. Customer service was quick to respond and shipping internationally was a smooth as possible. The products were as exactly as expected. We look forward to doing more business with them.
2025年6月26日
I've had a fantastic experience with this company! Their products are high quality, reliable, and exactly as described. You can tell they really care about what they do—from the thoughtful packaging t
I've had a fantastic experience with this company! Their products are high quality, reliable, and exactly as described. You can tell they really care about what they do—from the thoughtful packaging to the performance of the items. Customer service is responsive and helpful, which makes the entire experience even better. I’ll definitely continue to shop with them and highly recommend them to anyone looking for great products and trustworthy service!
2025年6月5日
Cosmo Direct Supplies has been super…
Cosmo Direct Supplies has been super reliable for my business. They have a huge selection of products, which makes it easy to find everything I need in one place. Shipping is fast and always on time, and the items arrive well-packaged. I’ve had a great experience so far
2025年3月4日
自発的なレビュー
Amazing encounter
Had a fantastic experience dealing with CDS. Loved their professionalism and efficiency. I would recommend to all professionals looking for injectables at distributor pricing!
2025年5月16日
自発的なレビュー
Very easy to navigate
Very easy to navigate, fast shipping, I’m happy to continue using Cosmo
2025年5月15日
自発的なレビュー
Cosmodirectsupply からの回答
Thank you for your feedback! I'm pleased to hear that you were happy with our pricing and fast shipping, and that the fulfillment process was seamless.
However, I sincerely apologize for the shorter expiry date on your product. We always aim to provide a standard 1-year expiry, and I understand how important that is for your planning and inventory needs.
For future orders, if expiry dates are a concern, feel free to reach out to us in advance via SMS, call, WhatsApp at (786) 941-6100, or by email at info@cosmodirectsupply.com. We’ll be more than happy to provide all necessary details before processing your order.
Thank you again for your support—we look forward to serving you better next time!
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