Matthews Cotswold Flour レビュー 

Placed an order on 19th May, its now 2nd of June and my order is still being prepared , no one can say when I might receive it , I’m fobbed off they have had my money I want my flour , they don’t reply to emails I’ve phoned and they don’t know which prompted a reply to an email days ago that just stated the status of my order will change once it’s shipped ? Emailed again two days ago nothing, request cancel and refund NOTHING
Bought from this company several times great flour and delivery was prompt ,
But customer service is non existent avoid !!now going to raise a dispute with PayPal

Used 300gms wholemeal and 300gms white strong flours with about 75gms (Lidl) mixed seeds and about 400gms water. Together they made just about the most strong and gluten dough I've ever used. The seeds and wholemeal held back the final rise a little and I've yet to taste the bread but it's looking good as it cools.

I'm no expert, but the flour made lovely bread.

Great quality flour, makes baking perfect loaves a given.

I regularly bulk buy from this great business. with the variety of flours available second to none. In addition when occasional I have bought a flour that I am not familiar with, sound advice is forthcoming to imrpove the loaf on future bakes.
All flours are quality products and well packaged for delivery

Top quality flour, amazing range of different types.
My usual is order 30kg and to keep baking cost down most loaves are made in a Panasonic Bread Maker each day I always get consistent results. 100% recommend

I’ve recently tried the Strong White Bread Flour and the Pizza Flour. The latter has produced really superb results for my homemade pizza bases. The finished dough is light, crisp and easy to slice even when covered in bubbling hot toppings.
Likewise, the bread flour has enabled me to make soft, white bread rolls for packed lunches, with no additives or unnecessary ingredients. Great products, well packed and delivered promptly with care. Thank you so much!

Have dealt with Matthews Cotswolds Flour on a couple of occasions as cannot purchase my flour in the local supermarket. Easy and quick to order my flour on line. Love the bread it makes and highly recommend them.

I love these flours. I make all our bread, plus cakes and pastry, and the flours are all great. I prefer products grown in the U.K. and also organic if possible and everything from Matthews really suits both sour dough and bread machine. I changed to Matthews from another well-known U.K. flour supplier some years ago as these seem to work better for the styles of bread my family like.

I bake a lot of cakes for friends and to order from time to time!
I honestly do not like any other Flour than Costswold. I found out recently how good it actually is by buying a cheaper flour supermarket brand, whilst mine was ready to be colleted OMG the cakes so bad it went into the bin. It was awful. You can not get better results for cakes pastries etc by using MATTHEWS COSTWOLD FLOUR! Blows my mind at how good it is and personally now it's worth every single penny your never regret buying it.

There is always a good range of flours, personally I only purchase bread flour, there is a good range and it encourages you to experiment.

Flour is very good , especially Cotswold crunch , bags are thin and rip easily , delivery is slow ,

Slow delivery. Haven’t received it yet Should be due today. 1/5/26. Was originally scheduled for 16/4/26. Some problem processing payment at their end but even after payment successful it has been over 8 days until supposed delivery
Good job the flour is Superb and worth waiting for

Great selection of flour and recipe suggestions - thoroughly recommend

Updated to say :

Thank you Emily for dealing with my complaint and explaining what went wrong on this occasion. I was more than compensated for the faulty flour. Having had time now to use it, I have to say it makes excellent bread, far better than other brands I’ve tried recently. I will continue to order from Matthews and look forward to trying some of the other Artisan flours.

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Bought 5 bags of white bread flour thinking it was good quality and was horrified to find it contained lots of unmilled grains.
Two weeks ago I wrote to them and was told my email had been passed to their complaints department, but despite following up with a second email I have been totally ignored! Come on Matthews this is no way to treat your customers! Things go wrong but it’s how you deal with it that matters!

Love the flour, great for sourdough just a shame they keep running out

Only recently started to use Matthew’s products wish i had found them earlier the flours give excellent results and very tasty both in bread machine and hand made have been making my own bread since 2000 these are the best ever

The flour is excellent. My son bakes his bread and I bake my cakes with confidence they'll be perfect. Thankyou

I use Cotswold Crunch my Panasonic bread maker, it's always one of my favourite loafs, consistently good result.
Would definitely recommend it.