Courtrecords レビュー 

Courtrecords からの回答

2025年12月12日

Hi Jerry,

Thank you for sharing your feedback. We’re glad to hear that you found our service and information helpful. We understand how important clear billing reminders can be, and we appreciate you bringing this to our attention. We’ll review your comments to help improve our trial notification process moving forward. If you need any further assistance or have additional questions, we’re here to help.

Sincerely,
Jen
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315

Courtrecords からの回答

2025年12月10日

Hello Patricia,

Thank you very much for your 5-star review. We are delighted to hear that you received a quick response and experienced great customer service. Your feedback means a great deal to us.

If there is anything more we can assist you with, please feel free to reach out.

Thank you again for choosing us.

Have a good one!

Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315

Courtrecords からの回答

2025年12月10日

Hello Philip,

Thank you very much for your 5-star review. We are pleased to hear that you found our customer service to be wonderful.

We regret that your experience with our website did not fully meet your expectations. Your feedback is greatly appreciated, and it will help us continue improving the clarity and reliability of our online platform.

If there is anything further we can assist you with, please do not hesitate to contact us.

Thank you again for your valuable feedback.

Have a good one!

Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315

Courtrecords からの回答

2025年12月10日

Hello Tony,

Thank you for your generous 5-star review. We are pleased to hear that you found our service to be very professional. Your feedback is sincerely appreciated.

Have a good one!

Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315

Courtrecords からの回答

2025年12月9日

Hi Steve,

Thank you for your feedback, and we're sorry you were dissatisfied with the report you received. There could be multiple reasons why a person or records may not be available within our system. Among the most common are:

·The individual's record has been purposely removed for privacy, confidentiality, and security by an individual or the state.

·Our search coverage areas include over 2 Billion Records but not all states and counties offer digitized records it may be helpful to check our coverage areas.

·Due to federal and state laws this type of data is not available for public access.

Additionally, we source our information from records made freely and publicly available by the state, local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control, we hope you understand.

Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!

Best,
Lovely
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315

Courtrecords からの回答

2025年12月8日

Hello Sharon,

Thank you for your 5-star review! We’re delighted to hear that Jomarie was knowledgeable, efficient, and able to assist you effectively. We’ll be sure to pass along your kind words to her — she’ll be thrilled to hear your feedback.

We appreciate your support and are always here to help whenever you need us.

Have a good one!

Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315

Courtrecords からの回答

2025年12月8日

Hi Serhii,

Thanks so much for the great feedback! We’re always here if you need anything else.


Sincerely,
Jen
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315

Courtrecords からの回答

2025年12月8日

Hi Sheniia,

Thank you for your feedback. We’re glad to hear you received great customer service, and we apologize that you weren’t able to find the information you needed. If there’s anything more we can assist with, please feel free to reach out—we’re here to help.

Sincerely,
Jen
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315

Courtrecords からの回答

2025年12月7日

Hello Dalia,

Thank you for your 5-star review. We’re thrilled to hear that our customer support team was able to address your issue promptly. Your kind words mean a lot to us, and we’ll be sure to share them with the team.

If you ever need assistance in the future, please don’t hesitate to reach out — we’re always here to help.

Have a good one!

Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315

Courtrecords からの回答

2025年12月7日

Hello Diana,

Thank you for taking the time to leave us a 5-star review. We’re very glad to hear that our customer service team was able to help you resolve the issue with your account after your phone went missing — we know how frustrating that situation can be.

We try our best to provide accurate information. However, our records are from different public sources, and we do not guarantee the correctness or completeness of the report. To learn more about where we get our information, please visit https://courtrecords.us/terms/.

Regarding the charges, we offer free reports through a 7-day trial, as clearly stated on our checkout page. It explains that the trial will automatically convert to a $19.95 monthly subscription unless canceled. Customers must also check a box confirming they’ve read and agreed to our Terms and Billing Policy before completing the order.

We want to make things right. I have checked your account and rest assured that one of our agents has already refunded your monthly subscription. Please allow 3-5 business days for the funds to be placed back into your account.

Thank you again for your kind words about our support team, and for sharing your experience. Please feel free to reach out anytime — we’re here to help.

Have a good one!

Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315

Courtrecords からの回答

2025年12月4日

Hi Jim,

Thank you for taking the time to give us a review. We're happy you're pleased with the assistance you received from Mariz. We'll ensure she reads your feedback; this will make her day. Have a fantastic rest of the week, and stay safe!

Best,
Lovely
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315

Courtrecords からの回答

2025年12月3日

Hello Jeanette,

Thank you for your kind review! We’re glad to hear that our team member was friendly and helpful while guiding you through the process. We’re always here if you need any further assistance.

Sincerely,
Jen
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315

Courtrecords からの回答

2025年12月3日 に更新

Hello Debra,

Thank you for your 5-star review. We’re glad to hear that you had a positive experience and that our team member was very kind. Your feedback is greatly appreciated, and we’re always here if you need any further assistance.

Have a good one!

Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315

Courtrecords からの回答

2025年12月2日

Hello Natalie,

Thank you very much for your 5-star review. We’re delighted to hear that our customer support team was able to assist you so promptly. Should you need any further help in the future, please don’t hesitate to reach out. We truly appreciate your feedback.

Have a good one!

Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315

Courtrecords からの回答

2025年12月2日

Hi Wyatt,

Thank you for your review! We’re glad Aron provided quick, clear support and resolved the issue right away. We appreciate you sharing your experience with us.

Sincerely,
Jen
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315

Courtrecords からの回答

2025年12月1日

Hello Amanda,

Thank you for your wonderful 5-star review. We’re delighted to hear that Dexter was able to assist you so well. Your appreciation means a lot, and we’ll be sure to pass your kind words along to him. If you need anything else, we’re always here to help.

Have a good one!

Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315

Courtrecords からの回答

2025年11月30日

Hi Cash,

Thank you for taking the time to share your review with us. We're pleased that you're satisfied with the assistance you received. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!

Best,
Lovely
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315

Courtrecords からの回答

2025年11月30日

Hi Robin,

I'm sorry you haven't received any response to your cancellation request and that you were charged twice. I would love to check on the account for you; however, I cannot locate one using the name you provided in this review. Please give us a call or send an email to askcourtrecords@courtrecords.us. Rest assured, we're here to help.

We look forward to hearing from you,
Lovely
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315

Courtrecords からの回答

2025年11月27日

Hello Becky,

Thank you for sharing your feedback. We are truly sorry to hear about your disappointment and understand how concerning it must be to see information that does not align with your actual records.

We try our best to provide accurate information. However, our records are from different public sources, and we do not guarantee the correctness or completeness of the report. To learn more about where we get our information, please visit https://courtrecords.us/terms/.

Please be assured that we take matters like this very seriously. Upon reviewing your account, our team has already canceled the monthly subscription and issued a full refund of $24.95. Please expect the funds to reflect in 3 to 5 business days.

Should you have any additional questions or require further clarification, please do not hesitate to contact us directly.

Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315

Courtrecords からの回答

2025年11月27日

Hello Soleil,

Thank you for bringing this matter to our attention. We are sorry to hear about your recent experience and understand the concern regarding a charge for an item you did not order.

Kindly note that we offer free reports through a 7-day trial to anyone who signs up, and on our checkout page, we state that customers are purchasing a trial that ends in seven days. It also states that it will automatically enroll into a subscription to be billed monthly for $24.95 if the customer does not cancel during the trial. We provide an Order Summary on the checkout page with a checkbox for the customer to acknowledge they read our Terms of Service and Billing Terms, as well.

Nonetheless, after reviewing your account, we can confirm that our support team has already canceled the associated subscription and processed a full refund of $24.95 for the monthly plan. You should see the refund reflected in your account shortly.

We appreciate your patience and the opportunity to resolve this for you. If you require any further assistance, please do not hesitate to contact us.

Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315