Neil was very helpful, working through my confusing request. Thank you very much Neil, very much appreciated. 😇😇😇👌👌👌
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Noel answered my questions with knowledge and a courteous manner. Email was also sent confirming the interaction. Wait time was also acceptable to speak to a real person.
I was very impressed with the level of service I received from the staff at CovaU. The telephone consultant clearly explained what I needed to know. She is very knowledgeable.
Good customers service. Fast response for any requests. You not have to waiting on the phone to contact CovaU customers services for enquiries (compares other like banks, government ets). Also they... もっと見る
企業情報
CovaU Energy について
当該企業による記述
CovaU Energy is a top-rated energy provider in Australia. We provide competitive electricity and gas plans in NSW, VIC, QLD, TAS, ACT, and SA.
- Low Rates, More Savings
- No Lock-in Contract
- 24/7 Customer Support
- Rewards from Over 4,500 Business Partners
連絡先
Suite 05, Level 29, 225 George Street, 2000, Sydney, オーストラリア
- 1300 689 866
- support@covau.com.au
- covau.com.au
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 60%に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very helpful politely directed and…
Very helpful politely directed and attended to my queries promptly.. great service 👍
CovaU was wonderful to deal with.
CovaU was wonderful to deal with. Two questions were answered immediately - great service, great company!
Good choice
Bills are more expensive compared to other plans but the quality of the support is worth it. Grace was helpful and friendly all the way to help me set up my new connection.
Straightforward customer service that…
Straightforward customer service that was helpful with resolving an issue we ran into
Unbelievable response from a company…
Unbelievable response from a company run by clowns. Apparently I am disgruntled because I did not read the Ts and Cs. And that this energy provider was not suited to me, and that I was pressured into the contract. None of the above. Staff are very coercive to sign you up, that is a fact, but what has me angry is that they tell you one rate and charge you another. Stay away from these crooks. There is better energy providers out there with way better rates Zero stars.
CovaU looks better than other
CovaU looks better than other. and it's easy to switch.
Excellent service provided by Mark…
Excellent service provided by Mark ortega. Quick, effecient and knowledgable.
Connected with Good Customer Service
CovaU electricity and gas are working well - respectively switched in 2 days and 31 days, the day after my gas billing cycle ended. CovaU can improve by quickly informing gas customers that switching takes 30 to 90 days or expedited for $8.80 it takes 3-5 business days. CovaU initially told me the fee only.
The staff member was friendly
The staff member was friendly, helpful and knowledgeable. Pleasant to deal with
Useful customer care
Easy to access and quick process for every aspect in the service. Thanks Covau for your help reduce my gas bill.
Prompt response and to the point
Daniel prompt response and to the point, resolving my query at 1st call, courteous and easy to deal with.
Great customer service
Great customer service, mark was very helpful and demonstrated alot of extra care
Grace from the customer service team…
Grace from the customer service team was incredibly helpful and super friendly on the phone today, assisting me in every way the company could offer.
The CovaU Energy team were all helpful…
The CovaU Energy team were all helpful and professional.
My query was addressed and I was satisfied.
Called CovaU Energy on 10/04/2026…
Called CovaU Energy on 10/04/2026 regarding price plan change . Spoke with Grace , she was very helpful in her communication , explaning the new plan and making the necessary changes . Many thanks .
Assisted me to set up direcrt debit.
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