The Man that I spoke with (Sorry forgot his name) did exceotional Customer Service for my new Gas Account to go with my existing Electricity Account. The added bonus for both of us was the laughter t... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Clear information of offer ... which is appealing! Very easy to sign up Prompt confirmation of sign up It was a bit unclear how to get info on the Moving Home removalist offer ... but eventually f... もっと見る
企業が回答しました
Once I was left to go through the email from Alinta , to sign up myself it was very easy and straightforward. Gas and Electricity done in a few short minutes . Didn’t however like the people who r... もっと見る
企業が回答しました
Ok for an electricity company but still not very transparent. They are forced to show you under law if you could save money on another plan but they make it difficult to actually change. Alinta say yo... もっと見る
企業が回答しました
企業情報
当該企業による記述
Switch to Alinta Energy. No Lock in Contracts. No Exit Fees. Easy online sign up. Switch today. We cover Western Australia, Victoria, South Australia, New South Wales and Queensland. Making energy more affordable.
連絡先
Perth, オーストラリア
- www.alintaenergy.com.au
We want you to spend less on energy.
4.2
ほぼ満足
1166件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Alinta's Service is how Service should be
The person I spoke to at customer service was kind, helpful, and completed the task fully.
2026年4月16日
Alinta gouge you not upfront at all…
Alinta gouge you not upfront at all about costs their website and phone wait absolutely sucks. It takes too many people to escalate to talk to someone about something as simple as your meter set up. We changed our plan a month ago spent ages on the phone recording approval and we just got our latest bill with the SAME PLAN and they didn’t pay us at all for the solar we are feeding back into the grid. And that was what they said was THE BEST plan for solar! So greedy zero credits just bs daily charges.
2026年4月22日
自発的なレビュー
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
It was different to all the others!
Friendly phone manner, not pushy at all. So, I signed up! Winning :)
2026年4月21日
Alinta Energy からの回答
Hi Angela,
Thank you for taking the time to leave us your wonderful review. We really appreciate hearing from you about your experience with us and will pass this on to the agent you spoke with to let them know to keep up the good work.
If you’re interested, don’t forget to activate your MyAccount log in for online access to your bills and usage.
Sally
You are a lier
You are a lier. Email offered $100 credit in addition of 40% discount. My first bill came out with an additional charge of $45 as application fee that was never mentioned and the $100 credit is also missing.
2026年3月1日
Alinta Energy からの回答
Hi Jugal,
Thanks for taking the time to leave a review.
We appreciate your feedback.
To maintain your privacy, we aren't able to discuss any account details through social media.
The easiest way to get help quickly is through our web messaging service, which can be found on the 'Contact Us' page of our website through the below link.
https://www.alintaenergy.com.au/help-and-support/contact-us
Once you're there, simply click the blue 'Chat with us' icon.
Our agents are available via web messaging Monday to Friday, 9:00 AM – 5:00 PM AEST.
Alternatively, please call our friendly customer service team on 13 37 02.
Please note: Web messaging is currently unavailable to customers in Western Australia.
For Western Australian customers, please ensure you select WA' as the state on the same page as above, then either complete the enquiry form provided or call our friendly customer service team on 13 13 58.
Sorry to hear about your experience.
Thanks,
Jazzy
Alinta Energy からの回答
Hi James,
Thanks for taking the time to leave a review.
We appreciate your feedback.
Glad to hear about your positive experience.
Thanks,
Jazzy
The gentleman that I spoke to was very…
The gentleman that I spoke to was very informed and polite. It was a pleasure speaking to him.
2026年4月20日
Alinta Energy からの回答
Hi Timothy,
Thanks for taking the time to leave a review.
We appreciate your feedback.
Glad to hear about your positive experience.
Thanks,
Jazzy
Gas/electricity home plan…
Jane was very helpful & explained charges in detail, couldn’t ask for more. Very happy
2026年4月20日
Alinta Energy からの回答
Hi Maurs,
Thanks for taking the time to leave a review.
We appreciate your feedback.
Glad to hear about your positive experience.
Thanks,
Jazzy
Very very bad experience
Very very bad experience, been waiting more than 2 weeks to start a connection, every time call them, they tell different story
2026年4月9日
Alinta Energy からの回答
Hi Sarbjit,
Thanks for taking the time to leave a review.
We appreciate your feedback.
Sorry to hear about your experience.
Thanks,
Jazzy
Asking my new realtor could I use you…
Asking my new realtor could I use you and he did the rest for me.
2026年4月20日
Alinta Energy からの回答
Hi Yvonne,
Thanks for taking the time to leave a review.
We appreciate your feedback.
Glad to hear about your positive experience.
Thanks,
Jazzy
Your rep was personable and helpful.
Your rep was personable and helpful.
Much appreciated 🙏
2026年4月20日
Alinta Energy からの回答
Hi Ralf,
Thanks for taking the time to leave a review.
We appreciate your feedback.
Glad to hear about your positive experience.
Thanks,
Jazzy
Amanika if we remember correctly…
Amanika if we remember correctly steered us through the process with patience and professionalism. Thank you
2026年4月18日
Alinta Energy からの回答
Hi Nellie,
Thank you for your wonderful review. We appreciate you taking the time to let us know about your experience with us. We will pass this on to Amanika for you to let them know to keep up the great work.
If you’re interested, don’t forget to activate your MyAccount log in for online access to your bills and usage.
Sally
Clear information of offer ..
Clear information of offer ... which is appealing!
Very easy to sign up
Prompt confirmation of sign up
It was a bit unclear how to get info on the Moving Home removalist offer ... but eventually found a link to submit an application for this. Would be good to have had the link in the email. :)
2026年4月16日
Alinta Energy からの回答
Hi Kc,
Thank you for taking the time to leave us your review. We appreciate you letting us know about your experience with us and how we can improve.
We look forward to assisting you with all your future enquiries with us.
Sally
Left Alinta energy and came back the…
Left Alinta energy and came back the service and pricing is amazing and the staff sincere and Australian based thanks Murat
2026年4月16日
自発的なレビュー
Alinta Energy からの回答
Hi Mur,
Welcome back and thank you for your wonderful review. We appreciate you taking the time to let us know about your experience with us.
We look forward to assisting you with all your future enquiries with us.
Sally
the first day after applying
As this is only the first day after applying they are keeping me up to date with what is happening. Keep the communication lines open, honest and providing what was offered I will be happy.
2026年4月16日
Alinta Energy からの回答
Hi Ian,
Thanks for taking the time to leave a review.
We appreciate your feedback.
Glad to hear about your positive experience.
Thanks,
Jazzy
WE HAVE JUST JOINED ALINTA THROUGH…
WE HAVE JUST JOINED ALINTA THROUGH ORIGIN,
PLEASE CONTACT ME IF YOUR NEED ANY VERIFICATION.
ILENA SWALLOW
298 BONEO ROAD BONEO 3939
MOB 0419676379
2026年4月16日
Alinta Energy からの回答
Hi Ilena,
Thanks for reaching out.
To maintain your privacy, we aren't able to discuss any account details through social media.
The easiest way to get help quickly is through our web messaging service, which can be found on the 'Contact Us' page of our website through the below link.
https://www.alintaenergy.com.au/help-and-support/contact-us
Once you're there, simply click the blue 'Chat with us' icon.
Our agents are available via web messaging Monday to Friday, 9:00 AM – 5:00 PM AEST.
Alternatively, please call our friendly customer service team on 13 37 02.
Please note: Web messaging is currently unavailable to customers in Western Australia.
For Western Australian customers, please ensure you select WA' as the state on the same page as above, then either complete the enquiry form provided or call our friendly customer service team on 13 13 58.
Thanks,
Jazzy
Alinta Energy からの回答
Hi Margaret,
Thanks for taking the time to leave a review.
We appreciate your feedback.
Glad to hear about your positive experience.
Thanks,
Jazzy
The Male (Sorry forgot his name) provided Exceotional Service & Guidance with setting up my Gas Account. The added bonus for both of us was the laughternce
The Man that I spoke with (Sorry forgot his name) did exceotional Customer Service for my new Gas Account to go with my existing Electricity Account. The added bonus for both of us was the laughter that we both shared.
Warm regards to all at Alinta Energy! Michael McGrath.
2026年4月16日
Alinta Energy からの回答
Hi Michael,
Thanks for taking the time to leave a review.
We appreciate your feedback.
Glad to hear about your positive experience.
Thanks,
Jazzy
I was directed to the website to change…
I was directed to the website to change my plan but it doesn't work and it has not worked before either.
2026年4月15日
自発的なレビュー
Alinta Energy からの回答
Hi Mir,
We apologise that you were unable to complete your plan upgrade online. We can confirm that our online services are currently down for maintenance. We can confirm that our team are working to have this resolved as soon as possible.
We appreciate your patience during this time.
Thanks,
Elena
Alinta Energy からの回答
Hi Tracey,
We're happy the process was easy and rates were good. Thank you for your positive feedback, it means a lot to us.
Thanks,
Elena
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