Great customer care each time I call. Jennifer was very helpful when I thought I couldn't afford the payment she worked with me and pushed off my payment and lowered it for me. I'm on a limited inc... もっと見る
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My check engine light came on. I had a Veri Scan performed, we discovered I have an EVAP issue. I had multiple questions so I called, spoke with Ms. Nicole. She was knowledgeable answered my quest... もっと見る
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The representative made sure she explained that the 3 digit number on the back of my credit was not required when I called to update my new card with them. I was surprisingly pleased to know that.
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I had a great experience with the Nivole on the service team. She was friendly, patient, and truly focused on helping resolve my issue. From the moment I reached out, she listened carefully and made... もっと見る
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企業情報
当該企業による記述
CoverageX is a trusted nationwide provider of affordable auto and home service contracts, designed to protect consumers from the high cost of unexpected repairs. We help thousands of drivers and homeowners each month secure reliable protection through flexible, low-cost plans backed by top-rated customer service. Whether you're dealing with a vehicle breakdown, appliance failure, or a major system repair, CoverageX gives you access to discounted repair rates, 24/7 roadside assistance, towing, rental car coverage, and a network of certified repair facilities across the U.S. What sets CoverageX apart is our commitment to transparency and simplicity. There are no high-pressure sales tactics, hidden fees, or confusing terms — just straightforward protection you can trust. Our easy-to-use online platform at www.buy.coveragex.com allows you to instantly view pricing, compare plan options, and purchase your policy entirely online. In just a few minutes, you can get a personalized quote and activate coverage without ever speaking to an agent (unless you want to). We believe buying protection for your car or home should be just as easy as ordering groceries — and now it is. We also offer: Nationwide coverage for most vehicles and home systems Customizable monthly payment plans In-house claims and support teams based in the U.S. A growing network of verified repair centers and part suppliers Special pricing for seniors, military, and first responders At CoverageX, our mission is to give everyday people peace of mind, real savings, and control over their repair costs. Read real customer reviews and see why more Americans are choosing CoverageX to protect what matters most.
CoverageX Service Contracts
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CoverageX lets you quote and buy vehicle or home repair coverage 100% online. Affordable plans, 24/7 roadside, and zero hidden fees. Visit buy.coveragex.com to get covered today.
連絡先
14255 49th Street North, 33762, Clearwater, 米国
- 1-800-258-3413
- customerrelations@coveragex.com
- coveragex.com
4.5
優良
134件のレビュー
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great customer care
Great customer care each time I call. Jennifer was very helpful when I thought I couldn't afford the payment she worked with me and pushed off my payment and lowered it for me. I'm on a limited income, disability, but I need the coverage for my car. My car is a 2013 that I bought brand new. So I am very thankful for her help today.
2026年4月15日
自発的なレビュー
CoverageX からの回答
Thank you for sharing this, Greta. We truly appreciate you taking the time to explain your experience. It means a lot to us.
We’re really glad Jennifer was able to step in and work with you during a stressful moment. Situations like that matter, and making sure you feel supported and taken care of is exactly what we strive for.
We’ll be sure to pass your kind words along to her. And please know, we’re always here whenever you need us.
I had a great experience with Jennifer…
I had a great experience with Jennifer Donaldson
Account Manager; She was friendly, patient, and truly focused on helping resolve my issue She explained everything about vehicle’s mechanical breakdown coverage.
2026年4月15日
自発的なレビュー
CoverageX からの回答
Vidal, we really appreciate you taking the time to share this. We are happy Jennifer was able to walk you through everything and stay patient throughout. Making sure you fully understand your coverage is exactly what we aim for.
Nicole was very knowledgeable
Nicole was very knowledgeable, answered all my questions, and very professional.
2026年4月9日
自発的なレビュー
CoverageX からの回答
We appreciate you taking the time to share this. We’re glad Nicole was able to answer your questions clearly and provide a professional experience. We are happy to have you as a part of the CoverageX family!
Nicole Severlin
The representative made sure she explained that the 3 digit number on the back of my credit was not required when I called to update my new card with them. I was surprisingly pleased to know that.
2026年4月9日
自発的なレビュー
CoverageX からの回答
Melinda, we appreciate you sharing this. Making sure our customers feel informed and secure, especially when it comes to sensitive information, is extremely important to us. We’re glad our team was able to provide that clarity and peace of mind for you.
CoverageX からの回答
We appreciate you taking the time to share this. Providing a helpful and positive experience on every call is exactly what we aim for, and we’re glad that came through here.
Nicole was excellent because this is my…
Nicole was excellent because this is my first time calling in and she made me understand how my policy work. She was very patient and helpful for me.
2026年4月8日
自発的なレビュー
CoverageX からの回答
Thank you for sharing your experience, Cathy. We know how important it is to feel clear and confident, especially on your first call, and we’re glad Nicole was able to walk you through everything with patience and care.
Nicole was very professional and…
Nicole was very professional and friendly which made the overall experience a very pleasant and positive one.
2026年4月7日
自発的なレビュー
CoverageX からの回答
Victoria, we appreciate your feedback. Professionalism and a positive experience go hand in hand, and we’re glad Nicole delivered both for you.
Very satisfied with the help Dan…
Very satisfied with the help Dan provided on our call today.
2026年4月7日
自発的なレビュー
CoverageX からの回答
Isabel, thank you for the kind words. We’re glad Dan was able to take care of you and make your experience a great one. We appreciate you choosing us.
if a good thing to be cover
Joe and Jennifer was wonderful and recommend everyone to coverageX
2026年4月7日
自発的なレビュー
CoverageX からの回答
Marie, we appreciate your recommendation and kind words. We’re glad Joe and Jennifer were able to take great care of you and make the experience a positive one. Thank you for choosing CoverageX.
My check engine light came on
My check engine light came on. I had a Veri Scan performed, we discovered I have an EVAP issue.
I had multiple questions so I called, spoke with Ms. Nicole. She was knowledgeable answered my questions also addressed all of my concerns .
This was my first time contacting your customer service team.
Ms. Nicole provided excellent service with a smile ( I felt it).
2026年4月3日
自発的なレビュー
CoverageX からの回答
Jacqueline, thank you for taking the time to share this. We know how stressful it can be when a check engine light comes on, so we’re glad Nicole was able to step in, answer your questions, and bring you some clarity around everything. It means a lot to hear that your first experience with our customer service team left that kind of impression.
If anything else comes up as you move forward with the EVAP issue, don’t hesitate to reach out. We’re here to help every step of the way and would love to earn that 5th star.
CoverageX からの回答
Stephanie, we really appreciate you highlighting that.
Professionalism and courtesy are things we take seriously every day, so it means a lot to see that come through in your experience. We’re always here if you need anything moving forward.
Extremely professional
Extremely professional, productive, and polite interaction on the phone.
Answered all my questions and broke down the product and services.
2026年3月31日
自発的なレビュー
CoverageX からの回答
Chris, we really appreciate you taking the time to share this. We’re glad the experience felt professional and that everything was clearly explained. Making sure you feel informed and comfortable with your decision is important to us.
If anything ever comes up or you have more questions down the line, we’re always here to help.
Excellent Experience with Jennifer Donaldson
I had such a great experience working with Jennifer Donaldson, she explained my warranty options clearly, answered all my questions with patience, she never made me feel rushed. I left the conversation feeling confident and well taken care off. I highly recommend!
2026年3月30日
自発的なレビュー
CoverageX からの回答
George, thank you for the kind words, we really appreciate you taking the time to share your experience. We’re glad to hear Jennifer took great care of you and made everything clear and comfortable throughout the process.
We’ll be sure to pass this along to her and she’ll be proud to hear it. If you ever need anything down the road, we’re always here to help!
Very pleasant experience!
Great customer service. No pressure. A very pleasant experience. Eager to be sure all questions answered.
2026年3月27日
自発的なレビュー
CoverageX からの回答
Thank you so much for your kind feedback! We’re glad to hear you had such a pleasant, no pressure experience and that all your questions were answered. That’s exactly the level of service we strive to provide. If you ever need anything moving forward, we’re always here to help!
Great service and friendly staff they…
Great service and friendly staff they took care of me super fast with no worries.
2026年3月19日
自発的なレビュー
CoverageX からの回答
Thank you for the great feedback, Juan! We’re glad our team was able to take care of you quickly and make the process smooth and stress-free. We truly appreciate you choosing CoverageX and taking the time to share your experience.
They will not stop calling you if you…
They will not stop calling you if you don't purchase a warranty up to 4 times a day despite being told that you've purchased a warranty elsewhere. Horrible customer service will hang up on you over and over again.
SHADY, SHADY, SHADY
2026年3月13日
自発的なレビュー
CoverageX からの回答
We’re sorry to hear about your frustration. CoverageX does not intend to repeatedly contact anyone who has asked to be removed from our call list. If this occurred, it is certainly not the experience we aim to provide. Please contact our support team so we can ensure your number is fully removed from our system right away at customerrelations@coveragex.com.
Professionalism, information clearly and patiently given. Thank you.
I spoke with three persons and they were all very helpful. I intend to recommend this company to all my family members and friends. Thank you kindly, continue to treat all your customers as the way you treated me over the phone.
2026年3月11日
自発的なレビュー
CoverageX からの回答
Thank you for your kind words, Yvonne! We’re glad our team was able to provide clear information and patient support throughout your experience. It means a lot to hear that you would recommend CoverageX to your family and friends. We truly appreciate your feedback and will continue working hard to provide the same level of service to every customer.
I had a great experience with the…
I had a great experience with the Nivole on the service team. She was friendly, patient, and truly focused on helping resolve my issue. From the moment I reached out, she listened carefully and made sure she understood exactly what I needed. The response was quick, professional, and she followed through until everything was taken care of.
2026年3月10日
自発的なレビュー
CoverageX からの回答
Thank you for sharing your experience, Gerard! We’re glad to hear Nicole was able to assist you with such care and professionalism. Listening carefully and following through until everything is resolved is exactly the level of service we strive to provide. We really appreciate you choosing CoverageX and taking the time to recognize our team.
Amazing customer service
Amazing customer service ! very efficient fast ,Chandra and Nicole both representatives are knowledgeable and assisting me with all of my questions. highly recommend this company to friends and family reasonable rates
2026年3月11日
自発的なレビュー
CoverageX からの回答
Thank you for the wonderful feedback! We’re glad Chandra and Nicole were able to assist you and provide clear, knowledgeable support throughout the process. Our team works hard to make sure every customer feels informed and taken care of. We truly appreciate your recommendation and thank you for choosing CoverageX!
The customer service representative
The customer service representative; Frank, helped me with my questions and concerns promptly. That was an easy process, to get my Military Discount added, reducing my monthly payments. Thank you!!!
2026年3月9日
自発的なレビュー
CoverageX からの回答
Anthony, thank you for this great feedback! We will be sure to share it with Frank. He takes great pride in his customer service skills and we are happy you had a positive experience with him. Thank you for your service and we will be here to help when you need us.
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