Craftjoy レビュー 48

I answered an ad on Facebook that implied it was a one-off order of some craft kits, which I did receive but were advertised for adults, but were of child standard and very poor in quality for the money. to my horror, I noticed a payment went out of my PayPal account for £50 for a subscription to them that I had not agreed to or asked for. The package was already dispatched and I eventually managed to cancel my subscription but it was difficult and convoluted to do. They definitely wanted to catch me again, I felt. In all fairness, a package arrived but it is NOT worth £50 and again, is crafting on the level for a child of 10. Very disappointed in the company as a whole. Not at all recommended in any way.

Total scam company. Tried a box at half price supposedly one off. It wa sitter rubbish 3 items you could buy in Poundland. Today received email saying they have taken £50 for subscription I did not sign up to. Bank informed and am sending emails every half hour and will take legal action if they don’t cancel. Products are absolute rubbish and so is the company

scam comany previously called my craft ckub had loads of one star reviews on trust pilot . sent everyone the same poor quality three items then sets uo subscription without knowlege wont reply to emails. even when reported missing items not worth £50 a month cheoa rubbish . the other box was free crafts a fox that you cant actually crochet. no instructions . company ignore emails absolutely shocking.

Terrible company. Sign you up for a subscription without telling you and take £50 from you for a craft box full of poor quality items. They won’t let you cancel the box before it’s delivered or provide a return address. They lure you in with an offer which you pay for but then take another £50 for a subscription you didn’t agree to. Absolute scammers.

⚠️ SCAM—WARNING ⚠️

Cheap tat from China

PREVIOUSLY CALLED “MYCRAFTBOX”—THEY HAVE REBRANDED DUE TO ALL OF THE NEGATIVE REVIEWS ON TRUSTPILOT!!
They even tried to BRIBE reviewers to take down negative posts!!

I was really keen to try this. I wanted to try some new crafts—I wanted something worth £21.

Spoiler: barely worth a fiver.
They don’t even send you full balls of wool for the little crochet fox. They have tiny winds of wool that I can’t imagine will even make the final product. I already crochet—I wanted something new as promised.
A glue string light heart 🙄 hardly carefully curated in each persons tastes—apparently everyone has got these items
I’m so disappointed. I was looking forward to this.

They've mysteriously now changed from "mycraftclub" and their previous TrustPilot page now says "instawhim" - a bike accessories store. They are now operating under "mycraftjoy".

Their other trust pilot page under "mycraftclub" has a less than 2 star average rating as many many customers were unhappy, so I believe they might be upset about that and want a new trustpilot page. I have read a lot of customer reviews regarding this company and feel bad for everyone who has faced these unsolicited charges.

My personal experience with them was that I witnessed and had proof of them stealing content from another business called Craft Club Co for advertising even though they claimed in their reply that "all of our branding and promotional materials are either original or licensed".

They tried to report/flag my review, and accused me of providing "false accusations intended to harm our business reputation" even though I had screenshots. They flagged my review many times, but I presented the screenshots to Trustpilot and Trustpilot kept my review up.

I encourage you not to steal images/content in the future.

Thank you!

Terrible company. They have charged me £51 for items I did not order. They don't answer any of my emails so would advise people to be wary of them. I have sent 6 emails but they just ignore them. So rude