CraftSewレビュー 

69
TrustScore 5段階評価の4

4.2

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Terrible customer service. We have a fault with our new sewing machine. Even though I've paid for extended warranty. They are not offering to exchange or refund the product. Lucky I've paid via my cre... もっと見る

5つ星のうち5の評価

Perfect. Craftsew stock a huge range of sewing machines and equipment, to suit all budgets and they also have a vast amount of knowledge. They helped me choose the right machine and were happy to an... もっと見る

5つ星のうち5の評価

I visited the showroom in Hemel Hempstead with a view to purchasing a new sewing machine and also take a look at overlockers. The staff were super helpful, friendly and very knowledgeable. I'd alre... もっと見る

5つ星のうち5の評価

I am really happy about the service Craftsew offer. Personnel is kind and very helpful and reply quickly to any query. I loved walking into the shop and being able to touch and see the products in per... もっと見る

企業情報

  1. 手芸用品店
  2. 小間物屋
  3. スクラップブッキング専門店
  4. ミシン販売店

当該企業による記述

Welcome to CraftSew, Sister site to SingerOutlet.co.uk (rated excellent on TrustPilot) - your ultimate destination for all things sewing and crafting! We pride ourselves on being a leading force in the world of sewing machines and crafting supplies. With over 25 years of experience in the industry, we have become a trusted name among the vibrant community of over 200,000 sewing and craft enthusiasts that we proudly serve.


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4.2

ほぼ満足

TrustScore 5段階評価の4

69件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.2

すべてのレビュー

(69)

過去12か月のレビュー数: 0

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5つ星のうち5の評価

Was advised through the website live…

Was advised through the website live chat as I was unsure on nest product for my needs, lady was very helpful and also gave me a free bundle with my machine, couple of bad points though, my free fonts and image downloads don't work, and my machine did take a while to be delivered.

2024年3月30日
自発的なレビュー
5つ星のうち5の評価

Danielle was fantastic

Used the chat service and spoke to an agent called Danielle
She was fantastic and able to help and advise on what machine would be best for my creative needs
She's extremely knowledgeable on all products I asked questions about, and was also able to help me add items to a pre made bundle on the site after I expressed I wanted to alter what they had on offer

It’s Great to have wonderful customer service even without a guaranteed sale.
Well done 👏

2024年5月21日
自発的なレビュー
5つ星のうち1の評価

I withdraw 5* from this company it…

I withdraw 5* from this company it sells items at wrong price I bought cricut joy smart cutting machine priced at £39.99 paid for it got all the thank you for your order be delivered in 2/3 working days next day they cancelled the order and refund money because THEY put wrong price on advertisement which was only corrected on monday19th now going to consumer rights about it

2024年5月17日
自発的なレビュー
5つ星のうち5の評価

All in all a good experience

Having ordered a sewing machine on the grounds that the questions I had asked were correct, I found it was not suitable for the job.
I got in touch with the company via the chat line and ordered a different one.
There was no quibble with the exchange and the new machine arrived the next day.
The one star was dropped due to the initial incorrect information. The chat people need to be aware of
all details they are giving information on.
All in all a good experience.

2024年3月20日
自発的なレビュー
5つ星のうち5の評価

My mistake

I had mistakenly purchased the wrong machine so contacted the Help service and was ably assisted by Connor who arranged the replacement machine and accessories bundle.
Unfortunately the courier took both packages away and I had to arrange with Connor again to get the accessories back.
All went according to plan with us receiving constant updates about the progress until the package arrived.
Very happy indeed and many thanks to Connor for all his help and understanding.

2024年4月29日
自発的なレビュー
5つ星のうち5の評価

Friendly and knowledgeable staff

I visited the showroom in Hemel Hempstead with a view to purchasing a new sewing machine and also take a look at overlockers. The staff were super helpful, friendly and very knowledgeable. I'd already done some homework on current machine prices so knew that the machines on offer were at a fair price. There was no hard sale and I ended up buying both a sewing machine and overlocker so came away very happy!

2024年3月19日
自発的なレビュー
5つ星のうち5の評価

Great deals and excellent customer service!

By far the best deal I could find when looking for a new Cricut machine! The team were super helpful with any questions I had and even threw in a freebie of some materials for me which I’m so grateful for as I can now practice on my cricut for my wedding DIY without having to spend a small fortune on test materials!

Speedy delivery and communication was great regarding when my items would be delivered.
10/10 service

2024年4月10日
自発的なレビュー
5つ星のうち2の評価

Lack of contact

I ordered on the 28th of march but at midnight so technically 29th, however after waiting a couple days I checked the tracking, it said in pick and pack area and to expect it imminently, which is fine! Then another few days later I checked again and it said the machine was out of stock, again fine as I emailed and they explained, they then gave me a date they’re expecting them and then a date they’d be delivered to me. That date came and the machine never did so I emailed them again. They said the machines had been delayed and gave me another date for them to arrive. That was again fine however it’s past that second date, my machine still hasn’t come and it’s the 17th April now! I have emailed again and I’m yet to receive a reply.

2024年4月17日
自発的なレビュー

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