Over all quite good, BUT!, the let down was a scraped front wheel and the rear carrier bolts were cross threaded, fender rods bent, alloy pedals listed got plastic, possibly just a Friday afternoon bu... ãã£ãšèŠã
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Bike what I order first disappear during transport , not crazybirdbike fault, but. They resend very fast another, amazing customer service, they very helpful, going in and back to work is just perfect... ãã£ãšèŠã
The bike was delivered very quickly and was easy to put together. I had an issue with the charger so contacted service support. I had an instant response from Lola who couldn't have been more helpful... ãã£ãšèŠã
I've had the bike, Crazybird Jumper, for three months now and it has been a reliable daily commute. I ride 8 miles each way and charge the bike every three days. It has good power up the hills whe... ãã£ãšèŠã
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Crazybird Jumper
I recently bought the Jumper. Got the rack and mudguards too which are quality. Amazing bike. I do a lot of beach fishing, this makes easy work of the soft sand. Incredibly powerful. Lasts all day too, plenty in the battery. Service has been spot on plus, plenty of you tube videos for guidance with anything. Very impressed.
Crazybird Jumper e bike
I purchased the crazybird jumper in green for my husband and wow we are so impressed the tyres are brilliant and really chunky the colour of the frame is a really nice green and really strong chunky frame unlike others we've seen it looks like a really strong bike and looks like it will last a long time we did have an issue with a missing throttle but after speaking to lola this was resolved within hours of initial contact and we will receive the throttle within a week but to be honest even without the throttle my husband says it goes fast enough without it so not to much of an issue he took the bike out yesterday and turned heads everywhere he went excellent customer service I highly recommend this company and this bike to anyone you wont be disappointed
***AVOID***
***AVOID***.
I dislike leaving negative reviews , but please be extremely cautious with this company. Bikes arrived damaged , bearing fail after 4 months .
There is no warranty as they make you pay.
You chase up your parts and our fobbed off by customer service for a further 6 months and then it says parcel delivered but is not!!!
You never see the parts , Itâs all very weird on WhatsApp speaking to a technician who fights tooth and nail your bike is fine on the video you had to send him, But if you pay the will send the parts
Great bikes
Great bikes, delivered when said.
Back up from Lola was excellent.
Really impressed.
Excellent service
Customer service are amazing cannot fault whatsoever. Very quick responding and sorted my issues out straight away. Love the bike looks great rides great and a bargain for the price. Definitely recommend.
Great value for money and excellent communications.
I recently purchased the Crazy Bird Jumper e-bike and I can honestly say it has been one of the best buying experiences Iâve had in the e-bike market.
First, the bike itself is fantastic. The build quality is excellent, everything feels solid and well-engineered, and it performs exactly as advertised. For the price, the value for money is outstanding. Having bought several e-bikes from different companies over the past few years, I feel confident saying that the Crazy Bird Jumper offers a level of quality and performance that competes with bikes costing significantly more.
What really sets this company apart, however, is their customer service and communication. From the moment I placed the order, their team kept me regularly updated about the delivery timeline with proactive messages and clear, accurate information. Every update was exactly in line with what actually happened, which gave me a lot of confidence in their integrity and professionalism.
A special mention goes to Lola from the support team, who was incredibly helpful throughout the process. She was polite, responsive, and quick to assist whenever I had a question. Itâs rare to find support staff who combine efficiency with genuine friendliness, and she really made the whole experience smooth and reassuring.
Iâve ordered several e-bikes from various companies over the last few years, and I can honestly say that this team sets the standard for how things should be done. Excellent product, exceptional communication, and truly first-class customer service.
Highly recommended.
I had to cancel a part and orderâŠ
I had to cancel a part and order another. The customer service by Lola was exceptional. The bike is top quality, and I will not go anywhere else to buy my bikes!!
Masterpiece ;)
Very nice quality bikecycle, i'm very satisfied didn't expect for that price.
Awsome ;)
LOVE this bike
The bike arrived well packaged and in good time. Iâm terrible at following instructions but it took me only around 45 minutes of slowly putting the bike together. It was easy. Customer service was fantastic in further helping me to figure out hold to fold/unfold it. It fits neatly in the boot of my car, where it will live as Iâve a teeny flat.
Riding it is so much fun, it feels sturdy and steady, easily smoothing out the bumpy country side road I took it down.
Will definitely love this bike and will recommend to friends and family.
Great experience buying a bike from crazybird
I recently got the CU2 e-bike from crazybird and couldn't be happier. I made the difficult choice to sell my car and replace it with a bike to help manage my finances and what a great decision it was.
So far the bike has been a joy to ride and will be even more enjoyable when the weather is nicer here in the UK.
Being a very short person it's also a bit hard to find a bike small enough for me but the CU2 is a great size and very manageable for me (I'm 5ft).
I'd also like to mention crazybird's customer service. Lola is always extremely helpful and quick to respond to any queries, and I had several queries before deciding to purchase the bike.
If you're thinking of purchasing a bike from crazybird I'd say go for it ð
Good quality and value for money.
I just bought a Seta and so far I am very impressed with it. The bike appears to be very well made and robust, although it is also very heavy, so would not be suitable for most people to carry upstairs for example. You don't really notice the weight when riding around and it certainly has plenty of power and range. The spec is also very good for the price point, especially compared to what is available in Halfords or Decathlon. I paid £779 as it was on offer and with a £20 voucher code for new customers applied. The bike is easy and comfortable to ride, and is just the right size for me, I'm 5'11" but very small riders may find it too large for them. My delivery took slightly longer than expected, but this wasn't really a problem, and communication with customer service via their web form/email regarding this was fine. I also asked for instructions for the control panel as I couldn't find mine, and this was handled almost immediately. The bike was easy enough to assemble ony own with the tools provided. Overall, I'm very pleased with this bike, it is great value for money and I would definitely recommend to others, it's a quality product and excellent value for money.
The customer service is very good andâŠ
The customer service is very good and active thank you crazybird
I bought my Seta about 18 months ago toâŠ
I bought my Seta about 18 months ago to keep up with my wife who had bought an expensive Dutch model a few months prior. Apart from a puncture I've now covered 1,800 trouble free miles. I'm mid sixties and fat but can comfortably ride 25 to 40 miles in an afternoon without suffering too much. Whilst heavy the Seta is well built and the battery has been reliable. Now thinking about cycling holidays which I would never have considered two years ago! A list of UK approved service agents would be the icing on the cake - take note Crazybird.
Unfortunately had to cancel an orderâŠ
Unfortunately had to cancel an order with Crazybird. Excellent customer service from Lola, could not do enough to help.
I was delighted with my bike
I was delighted with my bike. And the after service was excellent
Ordered 2 Seta bikes for myself &âŠ
Ordered 2 Seta bikes for myself & husband and are really pleased with them and the customer service were so helpful and replied quickly .
The video showing how to put together was a great help .
Theyâre very sturdy bikes and comfortable to ride. Having that extra power on hills etc is great , we love our new bikes and would highly recommend ð
Absolutely great bikes
Absolutely great bikes, i have two Jumpers, what's let me down this time is, the carrier giving different delivery dates, but mostly my latest bike doesn't stay in 3rd gear, I have messaged via the website and still haven't got a reply asking how to do the adjustment myself or my local cycle shop wants £25 to do a job that should have been done and checked before delivery. The UK support is very responsive and subsequently right up to delivery, so no disappointment there, I'm not knocking this company as the products are great value for the price and i would buy again. My original Jumper has nearly 4500 miles on it now, I've only replaced brake pads and tyres once, all the testimonials I have read agree these are superb bikes.
Edit: after finding a video that specifically shows this bikes derailleur I have adjusted it so I have now all the gears, the manufacturer did message me regarding this issue, so I have no issues recommending this company, and would definitely buy a Crazybird again.
My dad loves his bike says they greatâŠ
My dad loves his bike says they great for the money really enjoying getting around with hith health struggles he didnt think he would ride again but is able too with confidence great too see him happy again on 2 wheels!
Excellent bike
First impressions of this bike is 10/10. Rides so smooth and absolutely love it. Also great customer service. Highly recommended
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