Creased Cards ロゎ
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Creased Cards レビュヌ 

544
•
TrustScore 5段階評䟡の4.5

4.7

グリヌティングカヌド店
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5぀星のうち5の評䟡

Lovely quality card and love the witty coasters. They are perfect for stocking fillers for older children (32 years old!) Prompt service, great communication and speedy delivery. Items packaged well... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Being disorganized I left it last minute to send a card to my fave cousin, and I don't really like the printed moonpig kind of thing so I gave Creased Cards a try. They had a great selection to choose... もっず芋る

5぀星のうち5の評䟡

Lovely range of cards. The handwriting service at no extra cost was brilliant as well! Saved on paper and postage rather than having to send it to myself and then back out again. Browsing, ordering... もっず芋る

5぀星のうち5の評䟡

Good quality cards and arrived very quickly within 48 hours of placing the order. Great communication too as one of my selected cards wasn’t available. When they discovered they did actually have on... もっず芋る

䌁業が回答したした

䌁業情報

  1. グリヌティングカヌド店
  2. ギフト ショップ
  3. ラッピング甚品店

圓該䌁業による蚘述

With a shop in Brighton's historic Lanes shopping area as well as a funky worldwide website, we are the UK's freshest and most exciting greeting card & gift retailer. Our speciality is humour (some pretty edgy - be warned!) as well as unique and handmade cards & gifts.

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4.7

優良

TrustScore 5段階評䟡の4.5

544件のレビュヌ

5぀星
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3぀星
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1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.7

すべおのレビュヌ

(544)

過去12か月のレビュヌ数: 0件

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち5の評䟡

New customer

Finding it difficult moving my in-shop hands, on searches for greetings cards to try making online choices, this was the first time I used the website.
It took a while to find my way round the cards but I made some choices and was very pleased with the speed of dispatch and delivery. I, like other reviewers was made to feel special by the hand written thank you slip for my order.

2021幎3月3日
自発的なレビュヌ
5぀星のうち5の評䟡

In the beginning i was searching for a


In the beginning i was searching for a birthday card for my wife. I came across creased cards and found a card that was appropriate for her, and ordered it. Then the emails came flooding in thanking me for my order. The appreciation i received for the order blew me away. I only ordered a card i thought, no big deal. When it came i was surprised to find a personal note inside again thanking me for the order. Thank you Tilly,. I was left feeling very special!

2021幎3月1日
5぀星のうち3の評䟡

Dispatch date ignored.

I ordered a mothers day card to be dispatched on 9th March, unfortunately it was posted the day l ordered it, so almost a month early. I will be hearing about this for the rest of the year! I wanted to give a small business a try, but was left disappointed.

2021幎2月21日
自発的なレビュヌ
Creased Cards ロゎ

Creased Cards からの回答

Sorry to hear this. Can you email me your order details (P number is enough) at smile@creasedcards.com so I can work out why it went wrong. Thanks

5぀星のうち5の評䟡

Great selection of cards! Fast postage!

Great selection of cards. The two cards I ordered arrived the next day, packaged neatly. I'll be sure to remember Creased rather than searching through some of the other online stores with annoying jingles on their television adverts.
Thank you!

2021幎2月13日
自発的なレビュヌ
5぀星のうち1の評䟡

Sadly my last purchased hasnt arrived...

Not very star worthy - still hasn't arrived!
Although everything in the past has arrived next day I am guessing the Post office might have something to do with why its late .

2021幎2月7日
Creased Cards ロゎ

Creased Cards からの回答

Hey there. Thank you for giving us 1 star despite previous orders being good and that you feel this is Royal Mail related (very likely). Can you pls email us at smile@creasedcards.com so we can try to help. Your comment here is anonymous so we can't trace it and it feels unreasonable to give us 1 star without a chance to look into it for you. Thanks

5぀星のうち1の評䟡

It’s now the 5 th Feb no card

Thank you for the postage refund
All’s forgiven

2021幎2月5日
Creased Cards ロゎ

Creased Cards からの回答

Updated comments:
I've looked into it and see that the order was received on Monday night, so it was dispatched Tuesday. As it was going to non-mainland UK, according to the Royal Mail website it will take longer than onshore UK post.
I would also say that we have quite a few notices on our website homepage directing visitors to our delivery details which are updated every couple of weeks with latest status (https://www.creasedcards.com/s/delivery) . Each product item also has a delivery tab, which directs to this page.
We are very clear on both that currently the postal service is under strain (mainland or not) and that Royal Mail are not always achieving their delivery aims on any class of post.
Royal Mail status update is here - https://personal.help.royalmail.com/app/answers/detail/a_id/12556/~/service-update -
So, I don't believe the time it took to get to you is unreasonable in the current climate and whilst I'm sorry it was late, I'm not sure what else we could have done.

Re the pricing, I agree you have a point here. £3 is for European mail and it should not have defaulted to that. Jersey is UK pricing at £1.25 and so I will refund £1.75 later today - and look into why Jersey defaulted to that price point.

Thank you for your feedback - as a small independent business it is important to us and as you'll see from many other reviews on here, our service is generally sound. Sorry on this occasion the combination of order time, destination and date of need for the item didn't work out.

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