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CREATE Fertility - St Paul's レビュー 

259
TrustScore 5段階評価の4

3.9

150 Cheapside, EC2V 6ET London, England, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Dr Preetham Rao at St Pauls was great. She got us the result we wanted, first time around, after we had moved from another clinic that was simply unable to. We appreciated the more natural, less m... もっと見る

5つ星のうち5の評価

Words cannot express our gratitude to Create Fertility. We had been trying for several years and when we decided to go privately, we came across your Clinic. From the very first moment we steppe... もっと見る

企業が回答しました

5つ星のうち1の評価

They just after the money, they dont care about you or your issues or your fertility its all money masked under “ care”. They lost my payment the whole department couldnt find it, then they wouldnt le... もっと見る

企業が回答しました

5つ星のうち5の評価

I had hard journey did two icsi cycle. First cycle failed then did second one but yes create team is amazing they are very caring and very helpful specially doctor Archana and doctor Arti as well doct... もっと見る

企業が回答しました


企業情報

  1. 不妊治療院
  2. 不妊治療専門医
  3. 精子バンク

当該企業による記述

As part of the world's leading fertility group, we combine global expertise with personalised fertility treatment from your caring local team, to achieve exceptional success rates.


連絡先

3.9

ほぼ満足

TrustScore 5段階評価の4

259件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 69%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.9

すべてのレビュー

(259)

過去12か月のレビュー数: 146

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Hands down the best experience we could have asked for!

Hands down the best experience we could have asked for. Everyone was super lovely and went above and beyond to make me and my husband feel safe and looked after the entire way through our process. They checked up on us and treated every concern and question we had without delay which really made us feel at ease and calm the entire way.

2025年1月17日
自発的なレビュー
CREATE Fertility - St Paul's ロゴ

CREATE Fertility - St Paul's からの回答

Hi Laura,

Thank you for sharing your experience and the lovely review. We're so glad we were able to support you in your journey.

We wish you all the best in your next steps,

CREATE Fertility

5つ星のうち5の評価

A kind person...

Went to see Nisha for a scan earlier today and she was professional, caring and compassionate. She listened attentively and explained everything in detail. Thank you for your kindness during the appointment.

2025年1月8日
自発的なレビュー
CREATE Fertility - St Paul's ロゴ

CREATE Fertility - St Paul's からの回答

Hi MMR,

Thank you for sharing your experience and the lovely review. We're so glad to be able to support you in your journey.

We wish you all the best in your next steps,

CREATE Fertility

5つ星のうち5の評価

Outstanding

The doctor the staff everyone was so humble and helpful throughout the treatment .

2024年12月27日
CREATE Fertility - St Paul's ロゴ

CREATE Fertility - St Paul's からの回答

Hi Ujala,

Thank you for sharing your experience and the lovely review. We're so glad we were able to support you in your journey.

We wish you all the best in your next steps,

CREATE Fertility

5つ星のうち5の評価

Quick respond

Efficient in answering any questions. They learnt the cycle well and changed the treatment when needed and advised accordingly.

2024年3月6日
CREATE Fertility - St Paul's ロゴ

CREATE Fertility - St Paul's からの回答

Hi Anees,

Thank you for sharing your experience and the lovely review. We're so glad we were able to support you in your journey.

We wish you all the best in your next steps,

CREATE Fertility

5つ星のうち5の評価

Trust the process

I am grateful to all the Consultants and Nurses at Create Fertility- without you all, I wouldn’t be sitting here with my baby girl in my arms writing this review.
We were supported and listened to and hope was given- despite being told we required donor eggs.
I learnt that I needed to trust the doctors, trust in the process and trust in my body. Have faith!

2024年12月18日
CREATE Fertility - St Paul's ロゴ

CREATE Fertility - St Paul's からの回答

Hi Priya,

Thank you for sharing your experience and the lovely review. We're so glad we were able to support you in your journey. Congratulations on behalf of our St Pauls clinic team

We wish you all the best in your next steps,

CREATE Fertility

5つ星のうち5の評価

First and second round both worked

I had my first time round had a girl with abc/create 2nd time round fell pregnant. Absolutely over the moon the staff are amazing.
I love the fact it was the same doctor that done my transfer both times thank you Dr Kulkarm

2024年10月8日
自発的なレビュー
CREATE Fertility - St Paul's ロゴ

CREATE Fertility - St Paul's からの回答

Hi Mina,

Thank you for sharing your experience and the lovely review. We're so glad we were able to support you in your journey. Congratulations on behalf of our St Paul's team.

We wish you all the best in your next steps,

CREATE Fertility

5つ星のうち5の評価

Great experience!

The Dr. made me feel super comfortable during my scan, took the time to explain everything and made the whole experience seamless. All the staff were great. Would highly recommend.

2024年11月12日
CREATE Fertility - St Paul's ロゴ

CREATE Fertility - St Paul's からの回答

Hi Miss Lawlor,

Thank you for sharing your experience and the lovely review. We're so glad we were able to support you in your journey.

We wish you all the best in your next steps,

CREATE Fertility

5つ星のうち5の評価

The successful of my procedure

The successful of my procedure, the staff’s commitment and welcoming.

2024年11月8日
CREATE Fertility - St Paul's ロゴ

CREATE Fertility - St Paul's からの回答

Hi,

Thank you for sharing your experience and the lovely review. We're so glad we were able to support you in your journey.

We wish you all the best in your next steps,

CREATE Fertility

5つ星のうち5の評価

Successful IVF…

The doctors understand my body system based on test results and gave the best protocol for the treatment.

2024年1月8日
CREATE Fertility - St Paul's ロゴ

CREATE Fertility - St Paul's からの回答

Hi Tosin,

Thank you for sharing your experience and the lovely review. We're so glad we were able to support you in your journey.

We wish you all the best in your next steps,

CREATE Fertility

5つ星のうち5の評価

I highly recommend Create

Had a great experience at St Paul's clinic, i have been looked after very well. We have now a boy, and im so glad i met that amazing staff

2023年11月4日
CREATE Fertility - St Paul's ロゴ

CREATE Fertility - St Paul's からの回答

Hi Cansu,

Thank you for sharing your experience and the lovely review. We're so glad we were able to support you in your journey. Congratulations on behalf of our St Pauls clinic team!

We wish you all the best in your next steps,

CREATE Fertility

5つ星のうち5の評価

Much appreciated for the support

We would like to thank create fertility for second time by looking after me through the process and it resulted to a healthy baby boy and now we we have a boy and girl and we are looking forward to use the rest of our embryos.
Anyone looking to have a baby ,can contact the clinic they are very popular with mild hormone treatments.
Thank you Create Fertility for all the support.
Best of luck for anyone starting the treatment process.

2023年12月27日
CREATE Fertility - St Paul's ロゴ

CREATE Fertility - St Paul's からの回答

Hi Nour,

Thank you for sharing your experience and the lovely review. We're so glad we were able to support you in your journey. Congratulations on behalf of our St Pauls clinic team!

We wish you all the best in your next steps,

CREATE Fertility

5つ星のうち5の評価

St Paul’s experience Egg collection

Had my egg collection at St Pauls and had the best care. Everyone was so kind, explained everything. Would like to say a special thanks to my main nurse Krystal (and the other nurses who I can’t remember the name of sorry!) who introduced herself with a smile, accompanied me to theatre and made sure I was pain free post the procedure. Genuinely 10/10 care. Thank you.

2024年9月18日
自発的なレビュー
CREATE Fertility - St Paul's ロゴ

CREATE Fertility - St Paul's からの回答

Hi Chloe

Thank you for sharing your experience and the lovely review. We're so glad to be able to support you in your journey.

We wish you all the best in your next steps,

CREATE Fertility

5つ星のうち2の評価

Great Medical team, very poor admin!

Create’s medical, nursing and surgical team were brilliant and during my appointments and procedures made me feel totally at ease. We never saw the same doctor twice would be my only feedback, but the people we did see were always great. Sadly the admin team really let Create down. The communication was poor, I chased basic information and the only way to get to speak to someone was to withhold payment so they called you! We also had some bad experiences, for example, after my first round I was told I was pregnant and then told I wasn’t a matter of minutes later on another call. If it wasn’t for the head of nursing (Chriss) we would have left Create. Her support, understanding and dedication to getting our questions answered in areas outside of her remit were hugely appreciated. We are so so lucky that a few rounds in we managed to fall pregnant and now have a beautiful 7 week old baby boy, which in the end is all that matters, it would have just been wonderful if our experience with Create wasn’t so frustrating, adding to an already stressful time.

2023年8月31日
CREATE Fertility - St Paul's ロゴ

CREATE Fertility - St Paul's からの回答

Hello Kelly,

Thank you for sharing your feedback about your experience at Create. We are thrilled to hear about the arrival of your beautiful baby boy and appreciate your kind words for our medical, nursing, and surgical team. It’s wonderful to know that they were able to provide you with the support and care you needed during your appointments and procedures.

However, we regret to learn about the challenges you faced with our administrative team. We understand that clear and timely communication is crucial, especially during such an important and emotional time in your life. We are sorry for the frustrations you experienced and acknowledge that we need to improve our communication protocols to better serve our patients.

Ensuring that our patients feel informed and supported throughout their journey is a priority for us. We’d like to reassure you that the circumstances of your experience are being reviewed by members of our team

We’re also grateful for your recognition of Chriss and her efforts to provide assistance beyond her typical responsibilities. We will make sure to pass along your appreciation to her.

Thank you once again for your feedback. We wish you all the best in the next steps of your journey,

CREATE Fertility

5つ星のうち1の評価

I do not recommend this clinic

I do not recommend this clinic.

They were very poor with communication and difficult to get hold of. IVF has very critical timelines so you need a team who you can speak to easily. There were times when we would wait days for a response. There was also conflicting advice and a misdiagnosis. We went to another clinic and had a much better service there. Our treatment at the other clinic was successful and I put this down to a better protocol for us, better listening and less stress vs. Create.

They also took too long to send over our medical notes.

2023年10月2日
自発的なレビュー
CREATE Fertility - St Paul's ロゴ

CREATE Fertility - St Paul's からの回答

Hi Holly,

We're sorry to hear you have not been happy with your experience with us. Our team aims to provide quality care to all patients and we regret that you felt this was not the case for you. We would like to assure you that members of our team are team are taking steps to investigate the circumstances of your review and will be in contact regarding this.

Wishing you all the best in your next steps,

CREATE Fertility

5つ星のうち5の評価

fantastic

Create were fantastic, good communication throughout; with a sensitivity to the journey of IVF.
We had one unsuccessful transfer and sit writing this with our 6-week old daughter and are so grateful to create for making it all possible.

2023年12月8日
CREATE Fertility - St Paul's ロゴ

CREATE Fertility - St Paul's からの回答

Hi Rob and Sarah,

Thank you for sharing your experience and the lovely review. We're so glad we were able to support you in your journey. Congratulations on behalf of our team!

We wish you all the best in your next steps,

CREATE Fertility

5つ星のうち5の評価

We had such a brilliant experience with…

We had such a brilliant experience with Create from start to finish. Lauren, our patient coordinator, helped us throughout. Every appointment was comfortable, calm and reassuring. Every single person we came into contact with, reception staff, doctors, nurses, anaesthetists etc treated us with such kindness. Could not recommend enough. No question felt stupid to ask, the support we received was amazing. As a same sex couple, a thoughtful and aware environment was super important to us, and Create really delivered on this front also.

2024年8月7日
自発的なレビュー
CREATE Fertility - St Paul's ロゴ

CREATE Fertility - St Paul's からの回答

Hi Emily,

Thank you for sharing your experience and the lovely review. We're so glad to be able to support you in your journey.

We wish you all the best in your next steps,

CREATE Fertility

5つ星のうち1の評価

I don’t recommend this clinic.

I don’t recommend this clinic.
I have 4 embryo transfer , all failed. They didn’t do all the blood test, investigation, after 2 failed embryo transfers they give me injections, but without any progesteron blood test🤦
First I was at Abc clinic, after 2 failed embrions they said to me” we don’t know why, you have to go at create fertility “ . Basically the let me in stand by, without any answers.
First they ask for money, after you have to call them for next step.
Very disappointed, definitely I don’t recommend. Inexperienced.

2024年7月23日
CREATE Fertility - St Paul's ロゴ

CREATE Fertility - St Paul's からの回答

Hello Nicoleta,

We're sorry to hear you have not been happy with your experience with us. We aim to provide quality care to all patients and regret that you felt this was not the case for you. We apologise if you felt reasonings for any changes to your treatment protocol were not explained affectively. We understand that members of our team have been in contact to arrange an appointment time that suits you. If you would like to receive any further support regarding your experience please contact our team at support@createfertility.co.uk.

We wish you all the best in your next steps.

CREATE Fertility

5つ星のうち5の評価

Excellent

Excellent. Clear, friendly guidance and nurses and doctor considerate and caring. Felt looked after throughout whole process.

2024年8月1日
自発的なレビュー
CREATE Fertility - St Paul's ロゴ

CREATE Fertility - St Paul's からの回答

Hi Francesca,

Thank you for taking the time to share your experience and such a lovely review.
We're so glad we were able to support you through your journey.


Wishing you all the best in your next steps.

CREATE Fertility

5つ星のうち5の評価

Great clinic, warm staff

2024年7月23日
自発的なレビュー
CREATE Fertility - St Paul's ロゴ

CREATE Fertility - St Paul's からの回答

Hi JS,

Thank you for the lovely review. We're so glad to be able to support you in your journey.

We wish you all the best in your next steps,

CREATE Fertility

5つ星のうち5の評価

Very friendly staff

Very friendly staff and the team that carried out my procedure were amazing, friendly and caring

2024年7月2日
CREATE Fertility - St Paul's ロゴ

CREATE Fertility - St Paul's からの回答

Hi Garry,

Thank you for sharing your experience and the lovely review. We're so glad to be able to support you in your journey.

We wish you all the best in your next steps,

CREATE Fertility

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