I received an email today saying that I have some refunds to receive and as many of us are skeptical with emails that could be scams , i preferred to call the number I had and a really nice lady answe... ãã£ãšèŠã
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I had an issue this month which required some explanation. I was lucky enough to speak to an officer called Paul Breslin. Thoroughly understanding, thoughtful and incredibly pleasant. He put my mind a... ãã£ãšèŠã
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I contacted Creditfix today via the live chat to ask a few questions just for some clarification. The agent I spoke to, Toni-Jaye, was very helpful and friendly. My IVA is due to end next August and I... ãã£ãšèŠã
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I've got one year left with my IVA and I've had such thorough and consistent service the past 5 years. Every agent I have spoken with has been helpful, considerate and caring. My annual reviews are... ãã£ãšèŠã
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Creditfix ã«ã€ããŠ
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Creditfix and UK Debt Expert are two of the UK's leading debt help companies. As part of the Creditfix Group they provide confidential support to those in need. Talking about debt isn't always easy, that's why our experts are proud to offer friendly, non-judgemental guidance on all the solutions available to help people make informed decisions for a brighter financial future.
Write off up to 81% of your unsecured debts
We've helped over 185,000 people out of debt and we can help you
How much debt do you have?
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4 West Regent Street,Glasgow, G2 1RW, Glasgow, è±åœ
- 0141 565 1300
- customerservice@creditfix.co.uk
- creditfix.co.uk
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Great communication regarding theâŠ
Great communication regarding the closure process by Sarvesh. Explained everything brilliantly and professionally.
End of an era just waiting for closure certificate
2026幎7æ17æ¥
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Creditfix ããã®åç
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean â Manager
Very good customer service from Mandanee
Very good customer service from Mandanee
She was amazing friendly professional and answered all my queries
Mandanee Is a credit to the company
Thank you for helping me and answering all my queries put my mind at rest
2026幎7æ9æ¥
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Creditfix ããã®åç
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean â Manager
Excellent customer service
After a change in my circumstances I contacted Creditfix for some assistance and received a very speedy and brilliant help from Durgesh Udhin
Thank you
2026幎7æ17æ¥
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Creditfix ããã®åç
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean â Manager
Efficient and reassuring
I was really anxious when I called as I have ADHD and financial issues cause me massive stress, but I spoke to Sheikh Toraub who was able to generate the paperwork I needed efficiently and provide reassurance. Issue was resolved quickly and smoothly, which I really appreciated! Gold star from me!
2026幎7æ17æ¥
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Creditfix ããã®åç
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean â Manager
Mandanee was very helpful and explainedâŠ
Mandanee was very helpful and explained process clearly.
Thanks again
2026幎7æ17æ¥
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Creditfix ããã®åç
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean â Manager
What fantastic customer service andâŠ
What fantastic customer service and professionalism from Hanaa Edun and Mashraf Oozeerally. A big thankyou for helping me bring to a closure my IVA.
2026幎7æ1æ¥
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Creditfix ããã®åç
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean â Manager
MANDANEE Was so helpful
MANDANEE Was so helpful, understanding and patient with me, and before I ended the call all the information I needed was already in the mailbox Thanks
2026幎7æ16æ¥
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Creditfix ããã®åç
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean â Manager
great service
helpful and clear explaination of what I needed to do.
thankyou Sandhya Nowbuth
2026幎7æ16æ¥
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Creditfix ããã®åç
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean â Manager
I had opportunity to work with ShifaâŠ
I had opportunity to work with Shifa Barahim and she has been helpful, very diligent and respectful.
2026幎7æ1æ¥
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Creditfix ããã®åç
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean â Manager
Rang for a quick enquiry and JayshreeâŠ
Rang for a quick enquiry and Jayshree Ramkhelawon couldnât have been more helpful and accommodating, professional and knowledgeable a credit to the company
2026幎7æ16æ¥
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Creditfix ããã®åç
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean â Manager
Spoke to Ryan Murphy today as myâŠ
Spoke to Ryan Murphy today as my payments had stopped for some reason he told me because I have a new bankcard from my bank that the payment will not go through so we set up a a direct debit every month and he guided me through the process with ease great guy you have working for you and very polite thanks ð ð ð
2026幎7æ16æ¥
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Creditfix ããã®åç
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean â Manager
Outstanding service and support
Outstanding service from start to finish . Excellent advisors . 5 âïžâïžâïžâïžâïž all day long
2026幎7æ15æ¥
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Creditfix ããã®åç
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean â Manager
Sharvam really put my mind at restâŠ
Sharvam really put my mind at rest after receiving a letter from a creditor. He reassured me that he would deal with the matter and that I should no longer receive any mail from them.
Thankyou Sharvam, have a great day.
2026幎7æ16æ¥
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Creditfix ããã®åç
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean â Manager
SOOVIDHA was so helpful and polite sheâŠ
SOOVIDHA was so helpful and polite she talked me through the last part of my journey with them and how the last bit works a d what I can expect lovely lady
2026幎7æ16æ¥
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Creditfix ããã®åç
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean â Manager
Today was the second time I have dealtâŠ
Today was the second time I have dealt with Yuvranee Conhye. She is a pleasure to deal with and very efficient and knowledgeable. What I most like is she always delivers and is so respectful and kind, which is rare in some companies these days, she deserves a 5 star review.
2026幎7æ15æ¥
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Creditfix ããã®åç
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean â Manager
Ruth was an excellent customer serviceâŠ
Ruth was an excellent customer service operator. She was able to solve my issue rather swiftly and maintain a professional attitude. Thankyou very much Ruth . ð
2026幎7æ15æ¥
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Creditfix ããã®åç
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean â Manager
Completion Closure Certificate
As I was calling every week about my closure certificate NAVINA was so sweet and escalated my case so i could have my completion certificate at the earliest. She is a very helpful person and well dedicated to her job and I had a very good service from her. And would recommend Creditfix/Hanover Insolvency as a good handler of Customer credit fixes.
Thank you so much for solving my credit fix journey
2026幎7æ15æ¥
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Creditfix ããã®åç
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean â Manager
General customer service is amazingâŠ
General customer service is amazing when you get past the automation.
2026幎7æ15æ¥
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Creditfix ããã®åç
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean â Manager
I have had a brilliant experience with Harshikha spoke to today
I have had a brilliant experience with this company. Customer service today was well spoken and very patient with me as I have now completed. Thank you all so much with your help over the yearâs.
2026幎7æ15æ¥
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Creditfix ããã®åç
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean â Manager
I wanted a report and called and spokeâŠ
I wanted a report and called and spoke to SOOVIDHA. She was so helpful and polite. She even helped me set up my direct debit to help me not to miss any payment.
Thank you for your help..
2026幎7æ15æ¥
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Creditfix ããã®åç
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean â Manager
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